I cannot get my help function to work on any Creative Suite CS4 program

case #181086014 I installed the suite and everything seemed ok when I installed it. When I go to use Photoshop, Ilustrator and the other programs, the help function does not work. A box appears and says: There was an error launching the Adobe Help application. You may need to re-install the application and the Help component. I tried uninstalling and re-installing. Then I just re-installed it over after it was installed. I don't know what to do to get it to work. Please help

Would this be helpful:
http://kb2.adobe.com/cps/409/kb409020.html

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