I cannot get my ipod to sync with itunes.

It recognises my ipod, it tries to sync, but then disconnects.  All music has been wiped from my ipod!

Hello megansmummy,
I would be concerned too if my iPod wasn't able to complete the syncing processes. I recommend following the steps in this tutorial to address and issue like this:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • I cannot get my ipod to sync with iTune.

    I cannot get my ipod to sync with iTune.

    Hello megansmummy,
    I would be concerned too if my iPod wasn't able to complete the syncing processes. I recommend following the steps in this tutorial to address and issue like this:
    iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I cannot get my iPod to sync to iTunes. When I try to sync it, a box appears which reads: "An unknown error occurred (13019)."

    I cannot get my iPod to sync to iTunes. When I try to sync it, a box appears which reads: "An unknown error occurred (13019)."

    Have a look at the  More Like This  Section on the right...

  • Please help! I can't get my iPod to sync with iTunes on my PC?

    This problem is really frustrating and I would really appreciate some guidance because I'm completely stuck. I have been trying for many hours over the past few days to get my iPod touch to sync with iTunes on my PC. When I plug my iPod touch into my PC, iTunes opens up and this message pops up:
    "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."
    I have completely removed iTunes from my PC several times and reinstalled it several times but this message continues to pop up and its really annoying because I can't put my music onto my iPod. I have followed instructions on the apple website which were to temove iTunes and related components from the Control Panel and then restart the PC and reinstall iTunes again. I've tried this several times and it simply didn't work and the error message continues to pop up when I plug my iPod into my PC. I really need to know what is the software required so that I can use my iPod with iTunes on my PC. I can't explain how much I'd appreciate help with this. Thanks in advance.
    Do I need to install software on my iPod or on my PC? :S

    Two ideas, but what version of Windows? what versions of iTunes? did you manually remove what the uninstaller left behind as outlined in Apple support article?
    Did you upgrade to iOS 5 or not? what version? what about your iPod Touch model?
    Backup its backup. Backup content.
    USB is directly connected to a motherboard port?
    Have you had to restore the iPod?
    Also, many have pointed finger at Apple Mobile Service needing to be restarted first, then launch iTunes and then connect iPod.
    Create a new Windows partition and use that to do a clean install and for testing. Always works.
    Some security software. Microsoft Security Essentials does an excellent job, free, works.
    I have not read or seen "the req'd software is not installed" mentioned by others, but could easily miss (new to iPod + iTunes myself and there were so many threads when iOS 5 came out).
    http://support.apple.com/kb/HT1925
    http://support.apple.com/kb/TS1567

  • HT1386 I cannot get my iphone to sync with itunes

    I recently purchased a new iphone 5s, and I cannot get it to sync with my itunes. Last night I tried to sync and overnight it continued to stay on step 2, preparing to Sync and never went any further.

    For resetting the sync history on a Mac running Lion - 10.7.x if needed.
    http://support.apple.com/kb/TS1627
    If you see the Sync menu in the menu bar, skip to step 3: 
    If you do not see the Sync menu in your menu bar, skip to step 7.
    Hold the Option key on your keyboard, then click the Sync menu in the menu bar:   
    if you see the Sync menu but you are unable to open it, skip to step 8.
    Choose Reset Sync Services.
    Click Reset Sync History.
    Test for the original issue. If the issue persists, or if you are unable to open the Sync menu, follow these steps:
    In the Finder, choose Utilities from the Go menu.
    Open Terminal.
    In the Terminal window, type or paste the following command on a single line:
    /System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync .pl full
    Press Return.
    Quit Terminal after the operation has completed (when Terminal returns to the command prompt with a $).

  • How do I get my Ipod to sync with itunes via wi-fi

    I recently installed the latest update for my ipod touch.  I selected the option to sync via wi-fi but I cannot figure out how to make it sync.

    Hey Miblet14,
    Thanks for using Apple Support Communities.
    Purchased music stored on your iPod, you can transfer them to any computer that is authorized for your iTunes Store account.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    Have a nice day,
    Mario

  • I've changed from vista to windows 7 now I cannot get my iPhone to sync with iTunes. Help!

    Help me sort this problem please.

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I have a ipod, but recently updated my laptop, how do I get my ipod to sync with my new PC, when I connect the USB the ipod say's "connected" eject before disconnecting

    I have a ipod, but recently updated my laptop, how do I get my ipod to sync with my new PC, when I connect the USB the ipod say's "connected" eject before disconnecting

    See KB Article:  How to use your iPod to move your music to a new computer

  • 2nd Gen Ipod will sync with itunes but will not download new song

    My Ipod will sync with itunes but will not download newly purchased songs.  It is Ipod nano 2nd gen.

    If you want to use automatic syncing, you may need to set up or update the iPod's Music sync settings in iTunes.  If the new songs are not included in what gets synced to the iPod, they will not sync.
    If the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar.  The iPod appears in the sidebar, under DEVICES.  Select it there, to show its Summary screen to the right.  Toward the top, there is a bar of buttons, starting with Summary.  Click on Music next to Summary.  This Music screen is where you tell iTunes how to sync songs to the iPod.
    Check the box for Sync Music, if not already checked. This is the "switch" to enable automatic syncing for songs.
    NOTE:  If Sync Music is not already checked, that means the iPod is currently set to Manually manage music.  Setting up automatic syncing will replace the iPod existing content.  If you want to add the new songs manually to the iPod (instead of using automatic syncing), please post back.
    If your iTunes library fits on the iPod, you can choose the option to sync Entire music library.  Otherwise, choose the option to sync Selected playlists, artists, albums, and genres.  Below that, select (checkmark) what you want to sync to the iPod from the lists.
    One convenient way to set this up is to first create one or more playlists in your iTunes library, with ALL of the songs you want on the iPod.  Or you can use existing playlists.  Back on the iPod's Music screen in iTunes, select those playlists under Playlists.
    When you click Apply, iTunes syncs the songs in your selection(s) to the iPod (replacing its existing content).  Going forward, to update the iPod, you can just update those playlists in your iTunes library (add/remove songs).  If you have new songs, add them to a playlist that is synced to the iPod.  The iPod does not need to be connected.  The next time you connect the iPod (or click Sync if already connected), iTunes automatically updates your iPod with the same changes.

  • Why wont my old ipod touch sync with itunes 11.3 anymore?

    why wont my 2nd generation ipod touch sync with itunes 11.3 on windows xp?

    See if this helps:
    http://support.apple.com/kb/HT1207

  • My Ipod wont Sync with ITunes! Please Help!

    My Ipod wont Sync with ITunes! Please Help! I have the latest version of Itunes, but my ipod will not sync with my laptop. The diagnostic test has no answers and says everything is normal. When i try to sync, it says "an unknown error occurred (-39)". Any suggestions?

    check for any viruses

  • How can I get my ipod to work with itunes?

    When I connect my ipod classic into my new computer it seems that itunes does not recognize it. How can I get my ipod to work with itunes? I'm afraid to disconnect my ipod because the display is saying Do Not Disconnect.

    1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    3. Check the USB cable
    4 Verify that Apple Mobile Device Support is installed
    5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
    7. Check for third-party software conflicts.
    <Link Edited By Host>

  • HT1386 i cannot get my ipod to sync

    i cannot get my ipod to sync

    What happens when you try to sync?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    Do the songs play in iTunes?           
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod        
    Try syncing using the manual method

  • I cannot get my iPad to sync with my PC.

    Recently I've been unable to get my iPad to recognize my PC when trying to sync it. I am asked "trust this computer?" but even after I say to trust the computer, it will not sync with each other. What am I doing wrong?

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
     Cheers, Tom

  • I cannot get my iphone to sync with my itunes account

    I canot get my iphone4 to sync with my computer, it always tells me not able to connect with disk.

    What have you tried?
    What happens?
    iPhone User Guide (For iOS 6 Software)

Maybe you are looking for