I cannot get my mail. There is some problem with STPM

I don't know how to set up the fields in MAIL!

I don't know what they're talking about.  All you need to know is the proper IMAP settings to add their account to your Mac.  This should have nothing to do with anything AT&T did.
Try opening Mail on your Mac, then going to Mail>Preferences>Accounts, click the "+" on the bottom left, then follow the prompts to add your Yahoo account.  If it's already added, click the account to select it on the left, then click "-" on the bottom left to delete it.  Then click "+" to add it back.

Similar Messages

  • I created one apple I'd when I started using the iPad.  After some days, I had to create a new apple I'd as there was some problem with the first one. Now at some places still my old apple I'd is appearing.  Pls adv how I change this to my new apple Id.

    I created one apple I'd when I started using the iPad.  After some days, I had to create a new apple id
    as there was some problem with the first one. Now at some places still my old apple Id is appearing.  Pls adv how I change this to my new apple Id.

    Anything you downloaded with the first Apple Id will forever be tied to it, and will always require it to update.
    The question here is, why did you think you needed to create a new Apple ID? What was the problem with the first one?
    To get rid of th old one, you'll need to delete everything you downloaded with it, and then sign out of the ID in several places around the iPad. 
    Go to Settings->iTunes & App Stores->Apple ID->Sign out.
    Repeat the process, for Facetime, Messages, Mail and any other App you need to sign out of.

  • I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

    I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

    Hey madnest,
    Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Issues installing iTunes or QuickTime for Windows
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this windows package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

    I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!

    a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
    also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
    (i'm not on windows, so i can't test...)
    good luck!
    j.
    Correct Answer by Peter Lepere  on Oct 14, 2011 3:07 AM
    Hi Rick,
    by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
    Success,
    Peter

  • I need to Uninstall Apple Software Update. I am getting error. "There is a problem with this Windows Installed package.

    My itunes stopped working. I uninstalled/reinstalled. But it would not complete reinstall. Started with Quicktime not loading. I have tried to install Quicktime individually. Still nothing. I now am trying to uninstall ALL itunes/Apple to attempt reinstall. But the Apple Software Update will not remove. I get the error :THERE IS A PROBLEM WITH THIS WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN. CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR.

    Hey madnest,
    Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Issues installing iTunes or QuickTime for Windows
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Trying to install the latest version of iTunes and when it is being installed I get the message "There is a problem with this installer package. A program quired for this install could not be run. Contact your support personel or package vendor."

    I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!

    Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
    Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)

  • Trying to down load Itunes but I get a message : There is a problem with this Windows Installer package a program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

    When downloading Itunes I get this message:
    There is a problem with this Windows Installer package a Program run as part of the setup did not finish as expected.
    Contact your support personnel or package vendor..
    is there a number for me to call or can someone explain what has happen...
    Thank you for your help....

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • I'm trying to update itunes and keep getting the message"There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personal or package vendor"  Anyone know now to fix?

    I keep getting the message" There ais a problem with this windows Installer Package. A program required for this install to complete could not be run. Contact your support personnal or package vendor".  I get this whentrying to update itunes. 
    Does anyone have a idea how to fix this/
    Thanks

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this.

    I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!

    Repair your Apple software update.
    Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR

  • Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

    Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

    Have you completed all windows update including service Pack1?  If not, please complete all the windows update then follow steps below to re-install all over.
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime  
    Apple Software Update  
    Apple Mobile Device Support  
    Bonjour  
    Apple Application Support
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Whenever I try to update iTunes to 10.5 I get the message 'There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.'

    Whenever I try to update iTunes to 10.5 I get the message 'There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.'
    I then uninstalled iTunes to try and reinstall it but I still get the same message for both 10.5 and previous versions, please help!

    My situation:
    - get error when updating iTunes from 1041 to 1050 or above: "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    My system: XP SP3 with all latest updates.
    Found out that the 1051 update fixes a major intrusion possibility during the update process, so I want to get iTunes upgraded to 1051.
    Did more research and the following worked (not known if all steps outlined were necessary) (I do not guarantee success nor any more issues as a result):
    - ran: MicrosoftFixit.ProgramInstallUninstall.exe (did JUST the patch option).
    - ran: Windows Installation Removal Tool.exe (uninstalled JUST the iTunes program installer folder) (this does not remove the actual program).
    - removed all apple software update registry entries.
    - removed: C:\Documents and Settings\All Users\Application Data\Apple\Installer Cache\(JUST the software updatefolders) (hidden folder).
    - removed: C:\Documents and Settings\current user\Local Settings\Application Data\Apple\(JUST the software  update folders) (hidden folder).
    - DID NOT need to restart
    - downloaded latest iTunes update (1051)
    - opened using WinRAR
    - extracted all files
    - ran JUST the apple software update MSI
    - it succeeded
    - ran JUST the iTunes MSI
    - it succeeded
    - normally I then uninstall the apple software update program, but DID NOT this time
    - DID NOT need to restart
    Hope it works for you.

  • My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.

    My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.Please help me out.

    Hi ahsanikram!
    I have an article here for you that can help you troubleshoot this issue with your iPhone:
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/ts1275
    If you are still having issues after attempting the troubleshooting steps in the previous article, see the following article:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • I've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but  I just get the same message again and again

    i've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but  I just get the same message again and again

    Hello tadom,
    Thanks for the question. The following article outlines the exact error message you described, and a potential resolution:
    OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock
    http://support.apple.com/kb/TS4457
    Thanks,
    Matt M

  • I would like to ONLY buy Lightroom, but it seems like there is some problems with this option. Or is it not an option anymore? (I already have photoshop installed)

    I would like to ONLY buy Lightroom, but it seems like there is some problems with this option. Or is it not an option anymore? (I already have photoshop installed)

    Photo editor app | Download free Adobe Photoshop Lightroom 5 trial
    At the above link go down to the bottom of the page right hand side. There is a button to purchase the Lightroom Perpetual License.

  • I am trying to upload itunes 10.5, but get a message "There is a problem with this Window Installer Pkg. A program required for this install to complete could not be run.  Contact your support personnel or package vendor".  What is it I need to do?

    I am trying to install itunes 10.5, but during the download I get the following message, "There is a problem with this Window Installer Package.  A program required for this install to complete could not be run.  Contact your support personanal or package vendor."  If this is my personal computer and was able to upgrade to the previous version (pre 10.5), why not now?  What is my "package vendor"? And what is it I need to do to fix this?  The message is unclear.  Unfortunately, I deleted my itunes program, thinking that in doing so, 10.5 would finally load.  Now I have no itunes on my computer and unable to sync my iphone.  Help!
    Thanks - Rick

    Hi Rick,
    by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
    Success,
    Peter

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