I cannot get my phone to update or restore and it will not power on

My phone went to do an update - it took 4 hours.  It now will not update, restore or power on and my computer does not recognise the details of the iphone on itunes. Help!!!

The iPhone is not legitimately available for sale in Oman. If you believe it needs to be serviced or replaced, you will have to take it back to the country where it was originally sold.
The problem you describe does not sound like ha hardware issue. You may want to try restoring the phone using iTunes first and see if it clears up the problem.

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