I cannot get my privacey panel to open

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Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Similar Messages

HT4759 i downloaded the icloud to my pc it says to login with apple id and it says it is a valid apple id but not cloud but i cannot get the control panel for icloud to come up to set it up on my pc which runs windows 8

i downloaded the icloud to my pc it says to login with apple id and it says it is a valid apple id but not cloud but i cannot get the control panel for icloud to come up to set it up on my pc which runs windows 8

An update.
From iCloud Control Panel 2.1.1 for Windows
"iCloud Control Panel 2.1 and later includes support for Windows 8"
but you still need to set it up on a Mac or iOS device, "Note: To create an iCloud account you need an iPhone, iPad, or iPod touch with iOS 5 or later, or a Mac with OS X Lion v10.7.5 or later."

No matter what i try i cannot get Photoshop or Bridge to open Camera Raw Filters, how do i fix this?

no matter what i try i cannot get Photoshop or Bridge to open Camera Raw Filters, how do i fix this?
I have windows 8 and ive tried everything i can to open it but it refuses to let me.

Let's get some information first.
What is your version of Adobe Camera Raw, Bridge, and Photoshop?
What files are you trying to open in ACR? If Raw, for what camera model?

I have created an iMovie but cannot share it. I have looked at the help menu and have tried to follow these instructions but cannot get the sharing button to open anything.

I have created an iMovie but cannot share it. I have looked at the help menu and have tried to follow these instructions but cannot get the sharing button to open anything.

Do you have MacKeeper installed? If so, you need to uninstall it. There is a known issue where MacKeeper disables all the sharing functions from the new iMovie.
Uninstall MacKeeper, then re-install iMovie.
Keep MacKeeper uninstalled.

I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens. I trouble shoot it and it says incompatible application.

I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens. I trouble shoot it and it says incompatible application.

It sounds like an issue of trying to run XI on VISTA. That combination does not work. Info on both the Acrobat full version (including sub-version) and OS would help. It might also be an issue of running 11.0.0 on a system that needs the updates to work.

Cannot get a pdf disc to open and download documents

I have a cd that has pdf documents on it. This was made in 2006. In 2010, my hard drive crashed. I have the latest version of adobe reader on my hard drive and it will still not open. Is there any way to retreive the pdf documents and save them to another cd-rw?

If you cannot get the disk to open in Windows Explorer, you may be out of luck. At any rate, this is a Reader forum but you want more of a tech forum for this sort of thing.
If that is not what is happening, maybe you can give us some more details.

I cannot get the App, "Dialogue" to open.

This may not even be allowed as an Apple Discussion and I understand. I downloaded the Ap, "Dialogue" and I cannot get it to open. I tried to redownload it but it will not let me. I have not been able to get a contact email with iTunes to try and work this out. I know it's not the best app, I just want it to tell me that I am getting or have received a call from my iPhone. I am constantly in one room with my MacBook Air and my iPhone in another. Very frustrating. Thanks!

Hi Tom,
Welcome to the Support Communities!
The article below will provide some troubleshooting steps for the "Dialogue" app that you purchased. If these steps do not resolve your issue, then the iTunes Store team can review your account with you and may be able to offer a re-downoad or a refund.
Troubleshooting the Mac App Store
http://support.apple.com/kb/ts3624
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

I cannot get a new tab to open when clicking the plus sign beside an open tab or clicking the "open new tab" button via right clicking my mouse.

I can no longer get a new tab to open by clicking the new tab button. New tabs do open only when I click on a link in the current tab or by right clicking the home button and opening that specific page.

This issue can be caused by the Ask<i></i>.com toolbar (Tools > Add-ons > Extensions)
Your system details show that toolbar in the user agent as AskTbX-SD/3.12.2.16749
See:
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I cannot get windows media player to open. Do I need to download something? I have Windows 7

I cannot get past first page when you are prompted to choose recommended or custom setting.
I'm trying to transfer downloaded music to media player so i transfer it to ipod. Is that the correct way
to go about that or should I have downloaded to media player to begin with?

This article by Microsoft explains how to use Windows Media Player 12 in Windows 7.
Lots of good information here; I hope it has the answers you are looking for.
http://windows.microsoft.com/en-US/windows7/help/windows-media-player-12
GeorgeFN
GeorgeFN
I work on behalf of HP.

I cannot get the desktop version to open.

I am on a Mac running OS 10.10 (Yosemite). I was able to access Story in Chrome and sign in successfully. I downloaded the desktop version which required updating Air (which I did) and now when I launch Story on my Mac I get message saying that the application needs to update. So I try to update it but I get a message that says:
"Sorry, an error has occurred.
The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author."
Then I click Close and it relaunches the Story launch screen and again the update pop-up pops up and if I click later the pop-up goes away. If I then try to sign in (I am a CC subscriber) I get an error that reads:
"Error
Failed to connect to services. Do you want to login in offline mode?" No or Yes
I click Yes and nothing happens.
The online version seems to work in Chrome but I am really more interested in the desktop version. I realize this software is classified as beta but I'd still expect it to function at least a little bit. Right now I can't use the desktop version at all. I'd appreciate any help.
Thanks.

It seems like you already have an old installation of Story.
You will have to remove it first before installing the latest one.
So the steps would be:
- Open 'Applications' folder in finder and move 'Adobe Story' app to Trash. Remove it from Trash too.
- Search 'Adobe Story' in Spotlight to make sure that this application is not installed on a different drive. If installed then remove that version too.
- Now download the latest version and install it. ( you can download the installer directly from: https://story.adobe.com/AIR/AdobeStory.air )

I cannot get the tutorial picture to open to learn this program. Any suggestions?

I am trying to understand how to use this cloud program, but cannot even open the picture to begin the tutorial.
Any suggestions?
Thanks

Hi FlyGirl,
To avoid confusion some of the programs open with a tutorial: Illustrator / Photoshop / Dreamweaver.
You can also find the tutorials at: Creative Cloud tutorials | How to get started with Creative Cloud Apps
Or at the learning section: Learn & Support
So can you share what program you open and what version? Good luck!

I reinstalled a new Hard Drive but cannot get the DVD tray to open to install the Mac OS? How do I open the Tray?

I reinstall a new Hard drive. But I cannot open the DVD tray to install the OS? All I get the the ? in the folder when the computer turns on?

Hi copa1226:
Sometimes the best solutions are the manual ones. There is a mechanical fail safe built in to these devices, I have had to use this method several times myself, so ....
..... Try this:
1) Power off your mac pro.
2) With your finger, pull down the metal bezel on the affected drive.
3) You should now see the front plastic bezel on the affected drive, it is usually black or grey.
4) Look for a small pinhole somewhere on the front. It will have a very small diameter, about 0.5mm.
5) Yes it's there, all cd/dvd drives have one! Note: a small flashlight comes in handy here.
6) Straighten out a standard paperclip for about 2 -3 inches.
7) Insert the paperclip in the small hole and push, you will have some resistance, and then the drive tray will slowly push out about 0.5 inches or more.
8) Grab the tray and pull it out !!
9) You are done!
10) If you do this gently you won't hurt the drive. Boot up and the tray should automatically slide back in. You are good to go.

I can't get the control panel to open on my 4s. Why?

My Ipad mini works just fine. But my iphone 4s won't open the control panel when I swipe up. I thought that was a feature available on the 4s.

i have been posting this a few places maybe it will get around. I have found becuse of my full enclosed iphone case i can not get my figure low enough to get the control panal to work. maybe apple can move up the control panal access to get it to work better for thos who have full cases.

RDS and Gateway issues: Cannot get remoteapps to run without opening port 3389 on firewall

I am testing the setup of a small RDweb server to host QuickBooks for some remote sales users (4 users). For the most part, I have everything installed on one virtual server (using 2012r2 "Quick Start" session host deployment with the additional
Licensing and Gateway server roles added to the same server).
Everything works excellent with one exception. External clients cannot launch published apps without having port 3389 open on the firewall, even with the gateway role installed and the 'Deployment Properties' set to use the gateway. They can properly connect
to the RDweb site and view the published apps. The only way it works is open the firewall port (at which time I can disable the gateway or leave it configured and it works either way). Internally, everything works accordingly. I have followed the steps outlined
on many sites and have combed though the forum here to no avail.
Error received (summarized but is a well documented error):
remote desktop can't connect to the remote computer: 1- Your user account is not listed (it actually is) or 2- You might have specified the remote computer in NetBios format . . etc.
This is an existing SBS 2011 environment with additional virtual servers setup to host QuickBooks as outlined below:
Current setup:
Used Quick Start to install Remote Desktop Services in hosted sessions mode
Installed the additional roles for Licensing and Gateway server on same server
Configured wild card public certificates on all four services (Connection Broker(2), Web Access and Gateway)
Configured internal DNS to properly lookup our external FQDN of this server (ex. quickbooks.contoso.com points to quickbooks.contoso.local
One thing I noticed (just now) when I launch a published app and the firewall has port 3389 closed, a dialog box pops up directly after launching the app that warns about running a RemoteApp program and mentions the Remote Computer and the Gateway Server
as both the same (which it is); however, I would have assumed one would have listed the internal server's name while, instead, both are listed as the external FQDN. Either way, internal DNS should still allow it to properly route . . no? I don't know . . I'm
sure I am just missing something in a routing configurations somewhere. The gateway service is not properly looking up the RDweb service and then seeming not routing the encapsulated RDP session through HTTPS. . .. is my guess . .
I was reading about the "set published name" commandlet; however, I am not experiencing a certificate name mismatch; however, the certificate name does show up as *.contoso.com versus the actual name. I may just be grasping as straws now . . :)

Ok, while I was in the server and looking over the BPA scans: "The Remote Desktop Gateway (RD Gateway) server Secure Sockets Layer (SSL) certificate may not have a valid certificate subject name." This may be due to it showing up as *.companyname.com
versus quickbooks.companyname.com. Anyhow. .. on to the list of actions above:
Changed RD RAP from "Select Active Directory" group to "Allow any network resource" and tested with port 3389 closed on firewall:
Worked. Initially it did not as I had used a custom shortcut created from earlier; however, after logging into the RDweb site again, the application loaded fine now (after the RD RAP change)
No error message appeared; however, I did notice that for a split second, the word Error did appear in the browser's tab title, but only very shortly. The app launch does take a bit longer too now (about 10-15 seconds, up from about 4 seconds with the port
open). This, I could care less about so long as we are properly forwarding the traffic through the gateway.
As for log entries, I had spend quite a bit of time in there and only had minor issues with loading user profile setting taking too long and policy settings preventing the redirection of USB devices. Looking again, no issues still. Just a bunch of informational
entries where I would connect before (and disconnect) but only with the port on the firewall open; otherwise, there was not an entry corrolating to when I would receive an error before. Now though, I am connecting after the RD RAP change and logs are showing
connections even with the port closed. These are in "operational", the "admin" log only shows the update to the RD RAP configuration.
Yes, the LAN's DNS server does relay the lookup information for my public FQDN as the local LAN address. No need for a local host record.
I have now added a new rule in our firewall to allow and forward UDP port 3391 traffic to the internal server hosting remote services
Thank you very much for your assistance on this matter. The RD RAP rule was default built during the creation of this services. Why is the resource not cross-referencing AD security groups? I could have sworn I created a group for that . . .

I can't get the bookmark panel to open in a pdf once published to our intranet

Hi.
I set a pdf file to open with bookmarks and page showing. When I upload it to a web site on our intranet, it will open on some computers but not all the time. It is really frustrating and I need to find a solution. Any suggestion? Is there another way to make sure the bookmark panel opens, even though I have set the Initial View to Bookmarks and Page?
Thanks,
Jeff

Check that the Bookmarks Toolbar is visible and that the "Bookmarks Toolbar items" is still placed on the Bookmarks Toolbar.<br />
If the menu bar is hidden then press F10 or hold down the Alt key, that should make the "Menu Bar" appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
* Open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" (Linux, Windows)
* Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
* If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
* If you do not see the "Bookmarks Toolbar items" or other items that are missing in the toolbar palette or on a toolbar then click the "Restore Default Set" button
See also:
*http://kb.mozillazine.org/Corrupt_localstore.rdf

I cannot get my privacey panel to open

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