I cannot get my serial number. help!

I have typed in my redemption code and did not receive a serial number. how can i look it up? i would like to start using my Adobe Photoshop immediately. thank you

Are you a Cloud member?
Or have you purchased a perpetual license version of Photoshop CS6?

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I've gone over the 14 days for proving i'm a student to get my serial number HELP!

i've gone over the 14 days for proving i'm a student to get my serial number HELP!

It appears that many of our users are able to now submit their eligibility successfully. You can find more details at http://forums.adobe.com/message/4232792#4232792.

I have just purchased Lightroom 5 and cannot get a serial number as it says the redemption service is unavailable, how do I get my Serial number, using my Abruf-Code pls?

I am trying to get a serial number for my purchased version of lightroom 5, using the Abruf-code, but keep being told the redemption service is unavailable,a nd the website I am given in the packaging sends me to an error page. Pls help as I am about to launch 130 Euros of software of the balcony.

I don’t think there are many “must have” features in PSE13 especially if you are doing most of your editing non-destructively in Lightroom and only going to the external editor occasionally.
https://forums.adobe.com/message/6761649#6761649

Cannot get my serial number for elements 12?

I can't get my serial number, it keeps saying my redemption number is incorrect?
Photoshop Elements 12

If you have no record of it at your end, the only place you might find it is at Adobe's end via logging into your Adobe account and seeing if it is listed there. If you registered the software it should be.
Beyond that your only hope might be to have Adobe support check your information to see if the software/serial number is available and if it can be given to you. Try contacting them by chat or telephone.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Cannot get my serial number

I am trying to get my product serial number but I have to fax in documents????

Lee Jay is right, it's probably easier than it seems. However, you should know that if you have some experience with java, you can use some simple java fax API to send faxes online. That should save you having to actually print out a document and having physical access to an actual fax machine. There's one in the link here but there are plenty more available.

HT4061 my i-pad is frozen I can't get the serial number

I am in the process of download the updated software to my i-pad and it froze... the screen reads "iTunes". I cannot get my serial number.

mgirouxmcs wrote:
I am in the process of download the updated software to my i-pad and it froze... the screen reads "iTunes".
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...

Why can't I get a serial number without sending my tax records in

I purchased Creative Suite 4 through Academic Superstore and was verified. i received my Adobe software, but cannot get a serial number for it until I send Adobe a picture ID along with several documents. I need to use this software today (my trial expired) but I can't. I spoke to a customer representative today name Shelia who hung up on me. I do not own a student ID, nor do I have to own one. I am required to then send my driver's license, which I do not want to do. Why can't I just get a serial number and use the software I paid for using the e-mail account I have from the college I go to?

Must be the only college that does not provide a student ID. Go to the college office and they will provide you with one.
I am amazed that you feel you do not have to prove you are a student to get the student discount.

HT4061 i lost my iphone and need the serial number help

i lost my iphone 4s and i now need the serial number i have the box but it is two the origanal iphone because i have had it replaced bye apple 3 times and they did not give me anything with the serial number and i wasent aware that i needed it at that time

Did you read the entire article you posted from? If you cannot get the serial number via any of the methods discussed in the article, you are out of luck...

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton

Help I bought pages and cannot find the serial number, it was in a confirmation email I lost whn my computer crashed, Help I bought pages and cannot find the serial number, it was in a confirmation email I lost whn my computer crashed

Hi I bought pages after the free trial, it is on my desktop and I can use it, But cannot get rid of the trial version, it wants my serial number for pages which was lost in a confirmation email when my computers hard drive went down. Need the serial number help!

Laraine,
You could try recovering your email from a Time Machine backup. If you're not using Time Machine, or another backup discipline, this would be a good time to begin.
It's also a good idea to keep such records on a remote server in case of a total disaster where you lose the external disk along with your computer's hd. Dropbox is a good free option.
So, if you find that you're out of luck, it's only a $20 misfortune. Purchase from the Mac App Store and be on your way.
There's one glitch in this deal. You must completely delete the Trial Copy before trying to purchase from the Mac App Store. Use Yvan Koenig's script to uninstall iWork.
Jerry

I CAN'T GET MY SERIAL NUMBER!!! I NEED ACTUAL HELP!!!

OK . . I'll apologize up front for being crabby. . . but I paid several hundred dollars to buy CS6 back in December of 2013. . . and I have YET to get it installed on my computer. Why you ask?????? because I can't get the serial number.
I bought it online - I got my product code, I went through the whole identit-e process my "eligibility verification request" was approved . . .I have a redemption code . . . . I have managed to download the software, but I cannot get it to install because I don't have the serial number. . .
I tried typing in my redemption code and it says it was already used by another Adobe ID. . . maybe I did do that some time and apparently DIDN'T write down the serial code (usually I'm pretty good about doing that stuff), I can't remember at this point.
BUT - as I said, I paid several hundred dollars for this program and I'd jolly well like to be able to use it.
I posted to a forum once before and was directed to go to the redemption code website - which I'm sorry to say is NO HELP WHATSOEVER because I've already been there - it tells me the code's already been "redeemed" so it won't let me do anything - I need actual customer service. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cori

I suggest that you Contact Customer Care - click on the Still need help? button to chat with an agent.

I cannot retrieve my serial number. Please help!

On a new Mac, first time user. Installed lightroom 5 with a redemption code from a prepaid card but CANNOT figure out how to get the serial number. Any help?

See here
Find your serial number quickly

I have purchased Acrobat from the Cloud and downloaded and installed it. I received an order number but no serial number and cannot get it to finish installing Where do I get the serial number!?!

I have purchased Acrobat from the Cloud and downloaded and installed it. I received an order number but no serial number and cannot get it to finish installing Where do I get the serial number!?!

Like most online purchases you would normally receive the order number before the order is processed so you should be patient and allow some time for the processing to happen. If you feel you have waited long enough then you should contact Adobe Support directly and try to get information on your order since you now have a reference for it that you can share with them.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

Can anyone help me get a serial number from Adobe & Identit-e?

I bought the Adobe Creative Suite 6 Design Standard Student & Teacher edition through Amazon online. I followed the instructions inside the package to verify my eligibilty as an educator. I received a message on the screen after submitting my materials that I was verified & I would be receiving a serial number. This was on June 1. I contacted Adobe Chat and a rep. told me to wait 2 -3 business days, but still no email with serial number had arrived. On June 7, I contacted Adobe Chat again and the rep told me to contact customer service at identit-e. I have sent identit-e two emails with no response. It has been one week of trying to get my serial number from either Adobe or identit-e. Can anyone help me get my serial number?
Product Code <removed by moderator>.
My work email is <Removed by moderator>

Jeff,
I ordered through Amazon and not through Adobe so there is not a record of my order on the Adobe website. I do have a record of the order with Amazon so I requested a refund through Amazon. The product is unusable without the serial number. It has been 8 days since my eligibility was verified with identit-e. I have spoken with three Adobe rep.s and two unanswered email to identit -e trying to get the serial number since I was verified as eligible to receive the student/educator version of Creative Suites. I am very disaapointed with the lack of help I have received from Adobe with this issue.
Being referred to identit-e or to a FAQ page is not what I needed to solve the problem- I needed the serial number I have lost complete confidence in Adobe's customer service and that the serial number will ever be provided.
Kathie

My iPod is cracked and chipped, and the left side does not work, so how am I supposed to get my serial number from my iPod since I cannot unlock it?

Hello.
My iPod was knocked out of my hand at school and it cracked and chipped really bad. It worked fine, until this moning. The entire left side of my screen does not work at all. I cannot rewind songs, unlock my device, or enter my password.
How am I going to get my serial number now?
It is practically impossible.
And how much would it cost for it to be fixed?
It is a 4th gen black iPod touch.

This article can show you how:
http://support.apple.com/kb/ht1459
Also have you ever made a back up to iTunes?
In terms of a replacement the cost can be found at the linke below:
http://www.apple.com/support/ipod/service/faq
Remember to select your country before checking the price.

I cannot get my serial number. help!

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