I cannot get my Windows live hotmail acct. to access my email. Windows support suggests I optimize my browzer, but don't know how to do that
I cannot get my Windows live hotmail acct. to access my email. Windows support suggests I optimize my browzer, but don't know how to do that. I never had a problem before and have always used Mozilla Firefox as my browser. The Firefox4 also looks different since I changed it. No Google bar in the center, or the Mozilla logo.
You can do a test if it works in Private Browsing mode. In PB mode the disk cache isn't used and also the currently saved cookies are not available.
You can enter Private Browsing mode if you select:
* Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Check-mark: [X] "Permanent Private Browsing mode"
Close the Options window and open the Hotmail log in page.
You can remove the check-mark ([ ] "Permanent Private Browsing mode") to leave PB mode.
If that works the it is possible that there is problem with the file cookies.sqlite that stores the cookies in the Firefox Profile Folder.
You can rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete <b>cookies.sqlite-journal</b> and <b>cookies.txt</b>, if they exist, in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case the file cookies.sqlite got corrupted.
* http://kb.mozillazine.org/Cookies#Removing_cookies
Similar Messages
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My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I know that how to convert any documents to pdf file, but don't know how to get barcode on it. I am using windows 8.1. and want to see barcode on my documents before the print. Please help.
Hi Frank ,
Please refer to the following link and see if this helps.
https://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html
Regards
Sukrit Dhingra -
I would like to know how to draw up a list in a cell (like a pull-down menu) to ease data capture, but I don't know how to do that !
Do you get the idea ?
Thanks ever so much !the numbers manual can be downlaoded from this website under the Apple support area...
http://support.apple.com/manuals/#numbers
What your looking for is written out step by step for drop downs and all other special types of user input starting around page 96 in the '09 manual.
Jason -
I added items to my iPad calendar yesterday but they wouldn't copy into the calendar on my IPhone. I switched both devices off and on again but to no avail. The calendars were all ticked the same. I have now deleted the iCloud calendar from the iPhone but don't know how to get it back.
My Errands app is also not syncing. If I mark something as Done on the iPad, it's not removing them on the iPhone version.Hi SwimmingMummy,
I have a couple of articles here for you that will help you troubleshoot these issues with Reminders and Calendar:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/TS3999
iCloud: Troubleshooting iCloud Reminders and Tasks
http://support.apple.com/kb/TS4000
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated
Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen. -
How do I get iTune to send me the answers to my security questions or how to reset them. I do have a rescue email address but don't know how to have the answers sent to it.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
Hi, I tried to download a bunch of my favourite TV episodes. I was unable to get them all due to lack of storage. I increased my storage but the downloads didn't come. I tried deleting the already downloaded and viewed episodes but don't know how.
I'm wondering if I should increase my storage again but I'm not sure that's the issue.You need more storage on your iPad, however, it can't be increased. iCloud storage is ecternal to the iPad and is used for backup.
You need to delete some item on the iPad.
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
There are some wireless external hard drives that can be used with the iPad.
Best iPad External Hard Drive Storage Options
http://www.unlocktips.com/2012/11/best-ipad-mini-external-hard-drive-memory-stor age-options/
iPad Storage Solutions
http://www.ipadstoragesolutions.com/iPadWirelessStorage.php
SanDisk Connect Wireless Media Drive http://www.sandisk.com/products/wireless/media-drive/
Another option:
Expand your iPad's storage capacity with HyperDrive
http://www.macworld.com/article/1153935/hyperdrive.html
On the road with a camera, an iPad, and a Hyperdrive
http://www.macworld.com/article/1160231/ipadhyperdrive.html
Cheers, Tom -
I accidentally deleted all my apps and music. I can re-download the music but don't know how to get the apps back without buying them again. Any thoughts?
Just follow this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I just downloaded 3 podcast items into my iPod shuffle but don't know how to listen to it. It plays the music list but don't know how to get to my podcast list to play it..
jfromnj wrote:
I purchased and downloaded the Family Pack of IWork. I recently purchased another computer (MacBook Pro) and I want to be able to use IWork on the new
computer but don't know how to go about it. The only thing on the Apple home page is to purchase either the item or trial pack. I don't think I should have to purchase anything since a family pack covers 5 computers in the same household. Please, if someone knows how to go about this and what I need to do so please let me know. Thank you.
You didn't keep the download for future use? -
Why cant I buy a single song for a ring tone but can buy the whole song? I have two that I got with an ap on my phone but it was transferred to my e mail and i don't know how to get it on my phone as a ring tone !
BJ4Ever wrote:
Why cant I buy a single song for a ring tone but can buy the whole song?
Because not all songs are licensed (by the label) to be used as a ringtone. -
hello
i lost the email message sent to me for vrifiying my i cloud account and i don t know how to get a new one...
any ideas???Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you. -
I cannot get pass the set-up of 'rescue email address'. I hit 'next' it dims, but nothing happens. Has anyone experienced this issue, and if so, could you offer a suggestion to help?
ThanksWell, thanks for trying. Actually, I don't believe Huffyuv uses even the color space YV12 (it's primarily designed for YUV, but, does support RGB.) Well, that codec would have been something I would consider using for the intermediate lossless videos, but, it won't install. The installer tells me I need quicktime 4.1.2 or later. I'm guessing it's one of those poorly written installers that just check for a built-in set of version numbers and refuse under the assumption it's too old if the program isn't one of those numbers.
Anyway, due to time concerns, I'm forced to just go ahead and use only WMV. I would like to request that they consider adding support for HuffYUV as it is a common thing to use when one wants to work with lossless video (often used for intermediate video files or video captures.) I understand AVISynth may be impossible because QuickTime doesn't use the less reliable DirectShow method of decoding, but, HuffYUV shouldn't be too hard to support (especially since it is open source.)
x86 Windows XP -
Hi, I am new to you and I am having problems with my Windows Media. I ran a fix it test on it and it came back saying that the player is corrupt and can not read the dll. Plus I have gotten pop-ups saying the script on the page had quit running 2 or 3 times, that's what made me check it. I have Quick Time on here, I have never used it before. How do I properly go about making the the switch? Do I delite the Windows Media? Do I need to do anything to QuickTime other than just open it? Thank you so much for your time & help.
Terri YoungWhen you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
New to apple but don't know how to transfer from windows to apple
Just order my Mac mini so I started to think about how will I transfer since I have no cd-drive just a 8mb flash drive and a windows configured external drive
so i know how to have an allot of MP3 and pics documents and favorites,e-mail,
I know I will have issues getting my e-mail and favorites to Apple so any suggestions ?Hello, & a warm welcome to the forums & Macdom!
Just network them & use Migration Assistant...
http://support.apple.com/kb/HT2518
And more info for new to Macs...
http://www.apple.com/support/switch101/
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