I cannot get past the password screen

I cannot get past the password screen, I've tried resetting it but it tells. Me I'm not an allowed user

If the old Macbook(?) has Snow Leopard 10.6 installed, and you have that retail install disc or the system disc of the current (base level) system on it, you could use the installer disc as a boot volume and use the utilities on the booted install disc to reset the password. It should be a menu option in the booted Install disc, way short of any effort to re-install anything. And if your computer can do this, the same DVD has Disk Utility, to check/repair the Mac HDD.
What OS X version do you have, & what MacBook, etc is that?
Good luck & happy computing!

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I cannot get past the password screen on my old laptop - I'm entering the password I always used and it is not working

I am trying to log on to an old laptop and I cannot get past the password screen - I'm using the password I always used and it is not working. Even the clue doesn't help. Is there anything I can do. The last time it was turned on the apple staff transferred data to my new laptop. Help

If the old Macbook(?) has Snow Leopard 10.6 installed, and you have that retail install disc or the system disc of the current (base level) system on it, you could use the installer disc as a boot volume and use the utilities on the booted install disc to reset the password. It should be a menu option in the booted Install disc, way short of any effort to re-install anything. And if your computer can do this, the same DVD has Disk Utility, to check/repair the Mac HDD.
What OS X version do you have, & what MacBook, etc is that?
Good luck & happy computing!

My sister has changed a setting on her ipod that makes it speak. I got past the password screen once but could not scroll to accessibility. Now i cannot get past the password screen. I have tried resetting and restoring but neither is working.

How do i turn the voice off??
A little padlock with a circle around it has also appeared next to the battery symbol

Connect the iPod to its syncing computer and then go to he Summary pane for the iPod in iTunes. Click on Configure Universal Access and turn Voice Over Off.
The padlock is that the screen rotation lock is one. To turn off, doble clcik the HOme button and go all the way to the left on the Dock row past the music controls and tap on the padlock in the circle arrow.

IMac G5 running OS 10.4.11. Started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup. I can get into safe mode. Tried install disc for disc utility and reloaded OS. Still get blue screen.

I have an older iMac G5 running OS 10.4.11. The other day I started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup.
I can get into safe mode. But no regular startup.
I tried disabling bluetooth, thinking that might be related. It didn't help.
I even tried using the install disc to run disc utility. That didn't work so I reloaded the OS.
But I still get hung on the blue screen when trying a normal startup.
All help would be appreciated.

Try resetting the PMU/SMU and PRAM/NVRAM. You'd need to identify the mode of resetting depending on the model of your G5 iMac. The Apple support sites that would help you for this are –
http://support.apple.com/kb/HT1436
http://support.apple.com/kb/HT1939
http://support.apple.com/kb/HT1767
http://support.apple.com/kb/HT1379
I hope this solves your problem.

HT4718 I cannot get past the restore screen

So, big problem. I have had to replace my logic board. Following this, using Mountain Lion, my mac was unusable, just beach ball on every click. I did restore Mountain Lion, but no change. I cannot restore from time machine as I get an error message saying restart. Now, I cannot get past the restore screen, no matter what keys are held at startup. If I hold the option key at startup, I get the recovery disk and back up showing, neither of which can be used.
In short, I'm stuck, any help appreciated!

If you successfully restored the iPod to factory settings/new iPod (went through all the steps without errors), then time for an appointment a the Genius Bar of an Apple store.

Another iBook cannot get past the grey screen with spinning gear

I have read the other posts on iBooks not starting up. I too have used Onyx recently but this was to cure the problem of a freeze. Now start up cannot get past the grey screen. PRAM has been zapped and safe mode will not work. Worse, the CD drive will take CDs so cannot go back to start up disk.
Bizarrely, a visit to the Apple Store and the iBook started no problem. System was reinstalled using archive option and various health checks apparently showed no problems. But then got back home and again start up froze at grey screen with spinning gear. I have left it on this for over 15 minutes but to no avail. I have tried to connect to another ibook using T key to get target mode. I'm not sure if I am doing this right. I have started up working iBook plugged in the firewire to both machines and then started up ailing iBook holding down T key. 2nd iBook wont start at all.
Any suggestions?

An Archive and Install will preserve you user settings and data. You will need a minimum of 5 GB free on the hard drive to perform an A&I; you can reduce the space required by about 1 GB by selecting the option to install language support only for the language you use (assuming you don't need multiple languages).
However, after seeing your other post (BTW, it'll be easier to keep track if relted issues are in the same thread), you do not want to try an A&I if Disk Utility is reporting anything about 'could not be repaired'. Doing so will would ensure problems down the road, if it worked at all. It's possible for one disk problem to mask another. Whenever Disk Utility (or any other repair utility) reports making repairs, it's good practice to repeat the repair until it reports no problems found or it becomes clear it cannot repair the disk.
DiskWarrior has an excellent track record at repairing problems that Disk Utility cannot (especially Disk Utility versions prior to OS X 10.4.2).
If the drive cannot be repaired, you may be able to keep it by doing an erase install with the write zeros (one pass) option. That will update the hard drive firmware record of bad disk sectors to avoid using. If there are only a few bad sectors, that may let you keep using the hard drive for several more years. An erase install will do just that to your data, through. If you have access to another Mac with either a large amount of free disk space of a DVD burner, you can try using the other Mac as host and the eMac as target in FireWire target disk mode. You can run the host's copy of Disk Utility on the eMac hard drive, and hopefully be able to mount the emac HD so that you can back up the data in your Home directory.

I have done a hard boot and restore several times to my ipod touch. I cannot get past the white screen. Any suggestions?

I have tried to do a hard reboot and restore several times to my ipod touch. I cannot get beyond the white screen. Any suggestions>

If you successfully restored the iPod to factory settings/new iPod (went through all the steps without errors), then time for an appointment a the Genius Bar of an Apple store.

10.5.6 upgrade - gant get past the password screen

Hi, hope someone can help.
I installed the upgrade, it appeared to go well. However, when I switch my iMac on I get the password screen as normal. I then type my password in, the screen goes blue, and cycles back to the password screen after a couple of seconds.
I cant access my iMac at all, its a blinking nightmare!
Any help would be appreciated.

I have had this happen before. Try a restart and see if that fixes it. It did for me. If not try starting up in Single user mode and run FSCK.
When booting, hold your Command-S key down. When you get to the command line, type the following: fsck -fy and hit Return. When it's done verifying/repairing, type reboot

I believe my facetime on my imac is corrupted. I cannot get past the verify screen. Is it possible to reinstall the programme?

I believe my facetime on my imac is corrupted. When I open the programme I get the screen which indicates "preference" and that the toggle shows the programme is off. If I toggle it on, facetime does not turn on but shows that it is trying to load(don't know if that is the right term). Is it possible to reload the programme?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Help bought a used imac and cannot get past the passwords.

The support tech said that I could probably get assistance from someone here. I bought the computer from the goodwill two days ago and it is password protected with two user names. Ever time I turn on the computer it goes to choose user and enter password. I don't know how to get beyond this point and the support tech said that since the computer is a 2000 model and passed the warrinty period It would cost me $49.00. I don't have the money for this, that is the reason I went and bought a used computer. So if you could help me out that would be greatly appreciated. I didn't know which board to post this on so if in in the wrong one I apologize.

Hi Rhonda,
You must first find exactly what type of computer you own, running which OS.
If your Mac is a 2000 model, your original install CDs should be Mac OS 8.6 or Mac OS 9.0.4.
It's possible though, that you have a version of Mac OS X installed.
You'll find a better help in the iMac G3 or the PowerMac G4 forums.
Good luck!
Axl

HT201263 I have never used a passcode (four numbers) to start my IPAD2 but after the IOS7 update, it wants a passcode. I cannot get past the opening screen which demands a passcode therefore I am unable to access settings or passcode locks or even self de

I am unable to access settings or passcode locks or even self destruct which is looking quite appealing.
IOS7 update leaves my Ipad2 asking for a passcode which I have never used.
Aaarrgghh

I was hoping that some bigwig who decided to throw this update into the mix might have figured out what happened.
I started at 0000 , 1234, 3333 ,9999 nothing except this Ipad is disabled.
............ a bit like IOS7!

My new iMac had the old data transferred in-store but now it won't accept the password on the first screen. How can I reset this? I can't get past the first screen as a result.

I cannot get past the initial screen on my new iMac. Data was transferred from my old computer so when I turned it on It automatically had my name in the window and asked for the password, but none of my old passwords seem to be accepted. How can I fix this?? It's a new IMac with osx.

Which password isn't working? The one to access the iPad or the one to get your hotmail?
If hot mail, you go into the settings, mail, contacts and calendars and edit your hot mail account. Of if it won't edit, delete it off the iPad, then re-add it with the new password.

HT1212 ipod restored to default but cannot get past pass code screen

I followed the instructions and still cannot get past the passcode screen now what do I do?

If you successfully (completed all steps without errors) restored to factory settings/new iPod and still have the problem that points to a hardware problem. I would make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have a new Macbook pro, I cannot get past the country selection screen. 'Continue' is greyed out and keys just make error sounds. How do I move it on?

I have a new Macbook pro, I cannot get past the country selection screen. 'Continue' is greyed out and keys just make error sounds. How do I move it on?

sideeque wrote:
I have the same problem. What did you do last time?
What should I do now? Its around 40 miles away the apple store? Would they pay my taxi fare to go and return?
How can we trust this apple product?
You are still under warranty. Call Apple Care.

HT4623 i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

Restore the device.

I cannot get past the password screen

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