I cannot get Photoshop Elements 12 to open

After working productively for over a year using Windows 7, all of a sudden this past Saturday my Photoshop Elements 11 started crashing upon opening. I tried all of the tricks and tips listed in the Forum and none resolved the problem.
On Sunday I purchased and installed Elements 12. It worked fine until I installed the NIK plug-ins. Then the same problem occurred as with Elements 11 the night before: the program would crash upon opening.
I removed Elements 11 from my system. It made no difference.
I rolled back back my system to its pre-problem state and I re-installed Photoshop Elements 12. Once again it worked until I installed NIK.
Once again I rolled back my system and re-installed Photoshop Elements 12. But now it simple won't launch at all. Even without NIK.
I am at a complete loss as to what to do next. I'm almost ready to buy an Apple computer!

Hi wtrip, Adobe has apologized for the recent (server) sign-in problems. It’s really not good enough for a company that has pinned its future strategy to the Creative Cloud. Unfortunately even though PSE12 is a stand-alone perpetual licence, it is not exempt from these problems. You can request a full refund within 30 days of purchase (no reason necessary) otherwise, you must contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care

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Message was edited by: pwach509

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Inviato da smartphone Sony Xperia™
A.T. Romano ha scritto -
>
>Re: Why won't Photoshop Elements 12 open?
>created by A.T. Romano in Photoshop Elements - View the full discussion
>mcrip07
>
>Hoping that you get a break through in your troubleshooting. Do not give up. I kept searching and searching for an answer to my Photoshop Elements 12 Full Editor not opening while the Elements Organizer 12 would. I have reams of data from October 2013 to April 2014 troubleshooting of the issue. Everything pointed to an activation issue but I could never target the place to fix until my break through came unexpectedly. And, as I found out, the SLStore Folder and SLCache Folder have "something" to do with activation according to the Adobe person who put forth what turned out to be the solution for me. Based on my encounter with this problem, I would say Windows No, Photoshop Elements activation Yes.
>
>If you right click Computer, select Manage, followed by Event Viewer, Windows Logs, and Application, do you see any errors or information listed that could relate to this matter?
>
>We will be watching for your progress.
>
>Thanks for following up on the suggestions. Much appreciated.
>
>ATR
>
>Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6295113#6295113
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