I cannot get Play Memories Home to open. Nothing on my computer has changed. Any suggestions?

I used the program several days ago, but today it will not open.  I have run a scan and restarted the computer, but nothing is working. Any thoughts?

Hi toddnlauraj,
Welcome to the Sony Community! 
Kindly perform the troubleshooting steps below:
1. Please check this website to close the PlayMemories home on your windows environment. 
IMPORTANT: Please make sure that you follow the steps correctly. It may cause application failure or windows error, if your selected and closed the wrong application. If you need assistance, kindly check the manuals for your computer on how to end the application on your unit.
NOTE: If you still have this issue. Kindly contact your computer manufacturer for further assistance.   
If my post answers your question, please mark it as "Accept as Solution"
Thanks, Dave 

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