I cannot get premiere elements 10 to launch. Restarted, uninstalled, reinstalled. Won't launch
I cannot get premiere elements 10 to launch. Restarted, uninstalled, reinstalled. Won't launch
My recommendation would be to contact Adobe, since they have the ability to walk you through some troubleshooting steps. But it looks like they've already thrown it to us!
1) Have you manually gone to Windows Update and ensured you have even the non-critical updates (which can include important drivers)?
2) Have you manually gone to the ATI or nVidia sites and ensured you have the latest drivers for your graphics card?
3) Have you cleaned your temp files and defragmented your drive(s)?
4) Have you ensured that the program's licensing has not corrupted? http://forums.adobe.com/thread/542377
Finally, you say the program won't launch. At what point does it fail? Do you get a Welcome Screen? Does it only fail when you try to open yesterday's project or does it also fail if you try to start a new project?
Another other details you can provide could also be helpful including: How fast your processor is, how much RAM you have, how much free, clean defragmented space is on your hard drive(s) and if you are editing on your C drive or if you have your media and project files on another drive.
Similar Messages
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I cannot get Premiere CC to launch. When I try to initiate Premiere it freezes. I am on Mavericks with 8GB of memory. What can do to resolve this issue?
I need premiere for a project.
Thank you out there
Thank you to allTrying launching Premiere while holding down Alt until it launches. This trashes your preferences, which often become corrupt and will prevent Premiere from launching correctly. You will have to reset your keyboard shortcuts, so hopefully you have them saved.
Also launching premiere while holding down shift+Alt will both trash your preferences and you plug-in cache, what ever that is. -
I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.
I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.
goldstein
Please define what you mean by
I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.
Can you not install the program? If you cannot, how are you installing it, from an installation disc or installation files from Adobe? Are you looking at the tryout or a purchased product? At what stage of the installation are you blocked and with what messages? Do you have the anti-virus and firewalls turned off? Do you have another other computer protective software installed such as NetNanny?
If you are getting through the installation OK, are you able to Sign In after the installation and restart of the computer?
If you get into the opened project, when does the problem first manifest itself? Is the problem in a new project or in an existing one?
Is the problem in one of the editing features?
Is the problem in one of the export choices?
Other?
The answers will be in the details which allow us to help you.
Thanks.
ATR -
Cannot install premiere elements 10 on my new macbook pro
cannot install premiere elements 10 on my new macbook pro. keep getting exit code 7 half way through installation and disc ejects. running OS X 10.7.2 (lion). have installed acrobat reader, flash player, tried safe start mode...nothing works...HELP!
Yes ..thats the log in Library/Logs/adobe/installers/
The log is called
Adobe Premiere Elements 10 10.0 12-01-2011.log.gz
it has more entries in that one log but they relate to earlier fails and are identical each time....
there is a photoshop log in there as well (I bought the bundle) but that installed succesfully.
It clearly falls over trying to install Sonicfire pro 5 for premiere elements but WHY is the question
I really dont know what else to suggest...curious that the original poster on this thread had the same error on install as me it seems on a macbook pro
I really would like this to be sorted obviously if possible as soon as possible given I paid for t and cant use it
any other thoughts?
thanks again
Bill P
I have opened it now in console and get some more info if it helps!
EDIT..log now atached correctly
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
OSX version: 10.7.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 3759 milliseconds (3.759 seconds) DTR = 468.21 KBPS (0.457236 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 102 milliseconds (0.102 seconds) DTR = 5803.92 KBPS (5.66789 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10
Updating media info for: {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/PRE_ROYALTY_STI/PRE_ROYALTY_STI.dmg
Updating media info for: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeAPE3.101-mul/AdobeAPE3.101-mul.dmg
Updating media info for: {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Updating media info for: {0DC2163F-A772-470E-B378-62FAC3C669BF}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPackfr_FR/LangPackfr_FR.dmg
Updating media info for: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_core/AdobeElements10Organizer_core.dmg
Updating media info for: {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All/AdobeCameraRawProfile6.0All.dmg
Updating media info for: {43E0AD2B-0734-4B89-9102-C1C8DCB289C3}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {4F90C4BF-16B3-4A56-A57D-F717EB06DE99}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound3/Sonicfire Pro 5 Support for Premiere Elements.pkg
Updating media info for: {52411D2C-81DD-442F-81C7-D867F6D73491}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/CameraRawForElements6.4All/CameraRawForElements6.4All.dmg
Updating media info for: {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {66662067-28E4-4A8B-8209-5D6F2B7BCF48}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_de_DE/AdobeElements10Organizer_de_DE.dmg
Updating media info for: {68FE2517-2E45-4B03-8241-D0634F43878B}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound1/Sonicfire Pro 5 for Premiere Elements.pkg
Updating media info for: {6F3A624B-1B72-4081-96E8-23261F389C5C}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeTypeSupport10-mul/AdobeTypeSupport10-mul.dmg
Updating media info for: {721AF416-8457-4641-84EC-BABFC28EEDB8}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_ja_JP/AdobeElements10Organizer_ja_JP.dmg
Updating media info for: {8B4D3AE3-7105-4D4F-B5B9-206779005A19}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobePremiereElements10all/AdobePremiereElements10all.dmg
Updating media info for: {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {BC5880C9-E055-4E57-826A-749E79C498C2}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_en_US/AdobeElements10Organizer_en_US.dmg
Updating media info for: {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCMaps3-mul/AdobeCMaps3-mul.dmg
Updating media info for: {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
Updating media info for: {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_fr_FR/AdobeElements10Organizer_fr_FR.dmg
Updating media info for: {F035E271-4179-44F6-97A8-5F464C77CB99}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound2/Sonicfire Pro 5 Plug-in for Premiere Elements.pkg
Updating media info for: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All-190511104450/AdobeCameraRawProfile6.0All-19051110 4450.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: 1 (0,1)
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: 2 (0,0)
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: 3 (0,1)
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: 3 (0,1)
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: 3 (0,1)
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: 3 (0,1)
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: 4 (0,0)
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: 4 (0,0)
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: 4 (0,0)
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: 4 (0,0)
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: 5 (0,1)
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: 5 (0,1)
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: 5 (0,1)
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: 5 (0,1)
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: 5 (0,1)
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: 6 (1,1)
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: 7 (11,0)
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: 8 (0,0)
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: 8 (0,0)
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: 8 (0,0)
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: 8 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Setting property "INSTALLDIR" to: /Applications
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10
Overwrite property "userASUPath" to: /Users/billpadley/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 is: true
Action string for {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 is none
Value returned on lookup of payload: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 is: true
Action string for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 is install
Value returned on lookup of payload: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 is: true
Action string for {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 is: true
Action string for {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 is none
Value returned on lookup of payload: {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 is: true
Action string for {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 is none
Value returned on lookup of payload: {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 is: true
Action string for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 is none
Value returned on lookup of payload: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 is: true
Action string for {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 is none
Value returned on lookup of payload: {66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0 is: false
Action string for {66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0 is none
Payload {66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is: false
Action string for {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is none
Payload {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is: false
Action string for {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is none
Payload {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is: true
Action string for {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is none
Payload {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 is: false
Action string for {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 is none
Value returned on lookup of payload: {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0 is: true
Action string for {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0 is none
Value returned on lookup of payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 is: false
Action string for {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 is none
Value returned on lookup of payload: {F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0 is: false
Action string for {F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0 is none
Value returned on lookup of payload: {4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0 is: false
Action string for {4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0 is none
Value returned on lookup of payload: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 is: true
Action string for {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 is none
Value returned on lookup of payload: {8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0 is: false
Action string for {8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0 is install
Value returned on lookup of payload: {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is: false
Action string for {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is none
Payload {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is: false
Action string for {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is none
Payload {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is: false
Action string for {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is none
Payload {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is: false
Action string for {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is none
Payload {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
[ 0] Thu Dec 1 08:55:35 2011 INFO
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {52411D2C-81DD-442F-81C7-D867F6D73491}
Located the INSTALLDIR for payload '{52411D2C-81DD-442F-81C7-D867F6D73491}' : '/Applications'
::START TIMER:: [System check :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In ReinstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 1 milliseconds (0.001 seconds)
BEGIN InstallOperationsQueue Unordered operations
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: with operation none
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: with operation none
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: with operation none
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: with operation none
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: with operation none
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: with operation none
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation repair
END InstallOperationsQueue Unordered operations
[ 0] Thu Dec 1 08:55:35 2011 WARN
DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
[ 0] Thu Dec 1 08:55:35 2011 INFO
BEGIN InstallOperationsQueue Ordered operations
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: with operation none
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: with operation none
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: with operation none
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: with operation none
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: with operation none
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: with operation none
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
END InstallOperationsQueue Unordered operations
[ 0] Thu Dec 1 08:55:35 2011 WARN
DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
[ 0] Thu Dec 1 08:55:35 2011 INFO
BEGIN InstallOperationsQueue Ordered operations
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-remove for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
::START TIMER:: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}]
[ 1] Thu Dec 1 08:55:35 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
Effective AdobeCode for: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} is {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
CustomizedPatch property not found in database
Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 1] Thu Dec 1 08:55:42 2011 INFO
Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 1] Thu Dec 1 08:55:43 2011 INFO
Physical payload uninstall result:0
[ 0] Thu Dec 1 08:55:44 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}] took 9008 milliseconds (9.008 seconds) DTR = 33639 KBPS (32.8506 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 return values 0:0
Calling the custom action code for post-remove for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0
Pushed the payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 into the operation queue
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-repair for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
::START TIMER:: [Payload Operation :{3F023875-4A52-4605-9DB6-A88D4A813E8D}]
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
[ 2] Thu Dec 1 08:55:44 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Effective AdobeCode for: {3F023875-4A52-4605-9DB6-A88D4A813E8D} is {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All/AdobeCameraRawProfile6.0All.dmg
[ 2] Thu Dec 1 08:55:48 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirR8n3zSHz/Install.db
[ 2] Thu Dec 1 08:55:56 2011 INFO
Completing installation for payload at /private/tmp/.tempdirR8n3zSHz/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{3F023875-4A52-4605-9DB6-A88D4A813E8D}.db
[ 2] Thu Dec 1 08:55:57 2011 INFO
Physical payload repair result:0
[ 0] Thu Dec 1 08:55:57 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{3F023875-4A52-4605-9DB6-A88D4A813E8D}] took 13039 milliseconds (13.039 seconds) DTR = 419.051 KBPS (0.409229 MBPS)
Updating driver data - Action: Add driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 0KB
User specified overrideFile:
Successfully updated the csu inventory for {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-install for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
::START TIMER:: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}]
[ 3] Thu Dec 1 08:55:57 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 3] Thu Dec 1 08:55:59 2011 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirvAYuQxFR/Install.db
[ 3] Thu Dec 1 08:57:03 2011 INFO
Completing installation for payload at /private/tmp/.tempdirvAYuQxFR/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 0] Thu Dec 1 08:57:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}] took 66058 milliseconds (66.058 seconds) DTR = 5581.03 KBPS (5.45023 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 return values 0:0
Calling the custom action code for post-install for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
Calling the custom action code for pre-repair for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
::START TIMER:: [Payload Operation :{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}]
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
[ 3] Thu Dec 1 08:57:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Effective AdobeCode for: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} is {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeAPE3.101-mul/AdobeAPE3.101-mul.dmg
[ 3] Thu Dec 1 08:57:05 2011 INFO
Beginning installation for payload at /private/tmp/.tempdird2bonzBY/Install.db
[ 3] Thu Dec 1 08:57:10 2011 INFO
Completing installation for payload at /private/tmp/.tempdird2bonzBY/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:10 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}] took 7009 milliseconds (7.009 seconds) DTR = 9926.1 KBPS (9.69345 MBPS)
[ 0] Thu Dec 1 08:57:11 2011 INFO
User specified overrideFile:
Successfully updated the csu inventory for {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 return values 0:0
Calling the custom action code for post-repair for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
Calling the custom action code for pre-repair for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
::START TIMER:: [Payload Operation :{BD0D6363-E961-410F-8BF4-ECD8795F3923}]
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
[ 3] Thu Dec 1 08:57:11 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Effective AdobeCode for: {BD0D6363-E961-410F-8BF4-ECD8795F3923} is {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCMaps3-mul/AdobeCMaps3-mul.dmg
[ 3] Thu Dec 1 08:57:12 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirOxR0ypEv/Install.db
[ 3] Thu Dec 1 08:57:13 2011 INFO
Completing installation for payload at /private/tmp/.tempdirOxR0ypEv/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{BD0D6363-E961-410F-8BF4-ECD8795F3923}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:14 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{BD0D6363-E961-410F-8BF4-ECD8795F3923}] took 3005 milliseconds (3.005 seconds) DTR = 4754.74 KBPS (4.6433 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
Calling the custom action code for pre-repair for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
::START TIMER:: [Payload Operation :{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}]
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
[ 3] Thu Dec 1 08:57:14 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: ModifyThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Modify Thirdparty payload
Repairing third party payload with source: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
Repairing third party payload
Running the application : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
command line arguments in order are : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
command line arguments in order are : appVersion=3.5.23
command line arguments in order are : appId=chc
command line arguments in order are : pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
command line arguments in order are : installerArg1=-silent
command line arguments in order are : installerArg2=-eulaAccepted
command line arguments in order are : installerArg3=AdobeHelp.air
Third party application output:
Third party payload completed. Testing return code: 0
[ 0] Thu Dec 1 08:57:15 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}] took 1003 milliseconds (1.003 seconds) DTR = 6033.9 KBPS (5.89248 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0, value of local var is -1
Calling the custom action code for post-repair for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
Calling the custom action code for pre-repair for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
::START TIMER:: [Payload Operation :{6F3A624B-1B72-4081-96E8-23261F389C5C}]
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
[ 3] Thu Dec 1 08:57:15 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {6F3A624B-1B72-4081-96E8-23261F389C5C}
Effective AdobeCode for: {6F3A624B-1B72-4081-96E8-23261F389C5C} is {6F3A624B-1B72-4081-96E8-23261F389C5C}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeTypeSupport10-mul/AdobeTypeSupport10-mul.dmg
[ 3] Thu Dec 1 08:57:17 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirEQQpK2C1/Install.db
Completing installation for payload at /private/tmp/.tempdirEQQpK2C1/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{6F3A624B-1B72-4081-96E8-23261F389C5C}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:17 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{6F3A624B-1B72-4081-96E8-23261F389C5C}] took 2004 milliseconds (2.004 seconds) DTR = 600.798 KBPS (0.586717 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Calling the custom action code for pre-repair for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
::START TIMER:: [Pre payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In PrePayloadReinstallProc
CUSTOM ACTION: Opening PDB Session
CUSTOM ACTION: Uninstall ElementsOrganizerSyncAgent | Supressing error messages
CUSTOM ACTION: Getting List of Installed Payloads.
CUSTOM ACTION: Iterate through Installed Payload IDs
CUSTOM ACTION: Entry for Elements 10 Organizer Found, looking up installdir
/Applications
CUSTOM ACTION: Closing syncengine
"/Applications/Adobe Elements 10 Organizer.app/Contents/MacOS/ElementsOrganizerSyncAgent.app/Contents/MacOS/ElementsOrgani zerSyncAgent" -uninstall -silent
[ 0] Thu Dec 1 08:57:19 2011 INFO
ZERO RETURNED
CUSTOM ACTION: Closing AutoAnalyzer
"/Applications/Adobe Elements 10 Organizer.app/Contents/ElementsAutoAnalyzer.app/Contents/MacOS/ElementsAutoAnalyzer" -uninstall
[ 0] Thu Dec 1 08:57:24 2011 INFO
CUSTOM ACTION: Closing PDB Session
Custom action return code: 0
:: END TIMER :: [Pre payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 7038 milliseconds (7.038 seconds) DTR = 379.085 KBPS (0.3702 MBPS)
::START TIMER:: [Payload Operation :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
[ 4] Thu Dec 1 08:57:24 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Effective AdobeCode for: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} is {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_core/AdobeElements10Organizer_core.dmg
[ 4] Thu Dec 1 08:57:26 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirpyLJxY0T/Install.db
[ 4] Thu Dec 1 08:58:36 2011 INFO
Evaluating condition# 1(Seq 5834)
Condition failed(Seq 5834)
[ 4] Thu Dec 1 08:58:40 2011 INFO
Completing installation for payload at /private/tmp/.tempdirpyLJxY0T/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}.db
[ 4] Thu Dec 1 08:58:58 2011 INFO
Physical payload repair result:0
[ 0] Thu Dec 1 08:58:59 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 94090 milliseconds (94.09 seconds) DTR = 425.507 KBPS (0.415535 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0
::START TIMER:: [Post payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In PostPayloadReinstallProc
CUSTOM ACTION: Begin Extracting Organizer AdobeCode
CUSTOM ACTION: Extracted Organizer AdobeCode
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
CUSTOM ACTION: Master PCD exists
CUSTOM ACTION: Updating Key in Master PCD
CUSTOM ACTION: Key updated successfully
CUSTOM ACTION: Now getting the LEID
ElementsOrganizer-EMT10-Mac-GM
CUSTOM ACTION: Closing Master PCD
CUSTOM ACTION: Cache PCD exists
CUSTOM ACTION: Adding Key to Cache
CUSTOM ACTION: Added EULA Acceptance keys
CUSTOM ACTION: Added EULA Language keys
CUSTOM ACTION: Closing Cache PCD
CUSTOM ACTION: Function start, to copy customevents.dat file from previous install
CUSTOM ACTION: customevents.dat file found
CUSTOM ACTION: Directory already exists
CUSTOM ACTION: File Copied
Custom action return code: 0
:: END TIMER :: [Post payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 41 milliseconds (0.041 seconds) DTR = 97.561 KBPS (0.0952744 MBPS)
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Calling the custom action code for pre-repair for payload {BC5880C9-E055-4E57-826A-749E79C498C2}
::START TIMER:: [Payload Operation :{BC5880C9-E055-4E57-826A-749E79C498C2}]
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
[ 2] Thu Dec 1 08:58:59 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {BC5880C9-E055-4E57-826A-749E79C498C2}
Effective AdobeCode for: {BC5880C9-E055-4E57-826A-749E79C498C2} is {BC5880C9-E055-4E57-826A-749E79C498C2}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_en_US/AdobeElements10Organizer_en_US.dmg
[ 2] Thu Dec 1 08:59:00 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirdajeVrxW/Install.db
Completing installation for payload at /private/tmp/.tempdirdajeVrxW/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{BC5880C9-E055-4E57-826A-749E79C498C2}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:59:01 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{BC5880C9-E055-4E57-826A-749E79C498C2}] took 2009 milliseconds (2.009 seconds) DTR = 549.527 KBPS (0.536648 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0
Calling the custom action code for pre-install for payload {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}
::START TIMER:: [Payload Operation :{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}]
[ 2] Thu Dec 1 08:59:01 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 2] Thu Dec 1 08:59:02 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirMCaWhpjq/Install.db
[ 2] Thu Dec 1 08:59:03 2011 INFO
Completing installation for payload at /private/tmp/.tempdirMCaWhpjq/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}.db
[ 0] Thu Dec 1 08:59:04 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}] took 3002 milliseconds (3.002 seconds) DTR = 1794.8 KBPS (1.75274 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 return values 0:0
Calling the custom action code for post-install for payload {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
Calling the custom action code for pre-repair for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
::START TIMER:: [Payload Operation :{0AF29C46-6E82-4402-9019-8A6BB0F981D4}]
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
[ 3] Thu Dec 1 08:59:04 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: ModifyThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Modify Thirdparty payload
Repairing third party payload with source: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Repairing third party payload
Running the application : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
command line arguments in order are : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
command line arguments in order are : -silent
command line arguments in order are : AdobePhotoshopDotcomInspirationBrowser.air
[ 3] Thu Dec 1 08:59:11 2011 INFO
Third party application output: failed due to bad configuration
Third party payload completed. Testing return code: 0
[ 0] Thu Dec 1 08:59:12 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0AF29C46-6E82-4402-9019-8A6BB0F981D4}] took 8009 milliseconds (8.009 seconds) DTR = 522.912 KBPS (0.510656 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0, value of local var is -1
Calling the custom action code for post-repair for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0
Calling the custom action code for pre-install for payload {68FE2517-2E45-4B03-8241-D0634F43878B}
::START TIMER:: [Payload Operation :{68FE2517-2E45-4B03-8241-D0634F43878B}]
[ 3] Thu Dec 1 08:59:12 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: InstallThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installing third party payload
Running Apple Package : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound1/Sonicfire Pro 5 for Premiere Elements.pkg
[ 3] Thu Dec 1 08:59:21 2011 INFO
installer: Package name is Sonicfire Pro 5 for Premiere Elements
installer: Installing at base path /
installer:PHASE:Preparing for installation…
installer:PHASE:Preparing the disk…
installer:PHASE:Preparing Sonicfire Pro 5 for Premiere Elements…
[ 3] Thu Dec 1 08:59:22 2011 INFO
installer:%97.750000
installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)
[ 3] Thu Dec 1 08:59:25 2011 ERROR
DW006: Apple Package failed to install successfully.
[ 3] Thu Dec 1 08:59:25 2011 INFO
Third party payload completed. Testing return code: 1
[ 0] Thu Dec 1 08:59:26 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{68FE2517-2E45-4B03-8241-D0634F43878B}] took 14015 milliseconds (14.015 seconds) DTR = 451.516 KBPS (0.440934 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {68FE2517-2E45-4B03-8241-D0634F43878B} -
Running a mid 2009 iMac on 10.7.5, 3 gb memory, 320 gb hd.
Suddenly the computer stoped reading DVDs and the only time I can read a CD is if I restart. Quite often when I insert a CD it gets stuck and I cannot get it out until I restart and it shows up on the desktop where I can then eject it.
I have checked and double checked the finder prefs and all looks normal showing a check mark on CDs,DVDs etc. (the ones I want to show up on the desktop)
I have reset the PEAM, repaired permissions with both the disk utility on the computer and the disk utility when I start up in the Recovery Disk. I did notice that sometimes the permission repeat the same correction several times before it moves on, and sometimes it doesn’t. I have Windows installed on a partition but I keep it unmounted until it is needed for my wife’s work. The dock seems to be just fine and all the apps seems to run just fine. When I insert a photo CD iPhoto does not open but when I insert a music CD iTunes does open.
Also, most every time I open iPhoto it takes a long time(sometimes as long as 2 minutes) for it to load.
Sometimes my Mail (Mail 5.3) does not post new mail but most of the time it does.
Once and a while it seems like the computer slows way down but then it seems ok ten minutes later.
All of these ‘things’ seemed to have happen suddenly and I have not downloaded anything from the internet in some time.
Of course the warranty and extended warranty are both no longer in effect having had this computer for more than three years.
I am running Java and Adobe Player because some of the sites I go to a lot require both.I believe that insufficient RAM may be the source of some of your problems. If you have a RAM of somewhere 4 to 8GB, you will experience smoother computing. 3GB doesn't seem right, so you might want to learn more by going to this site:
http://www.crucial.com/store/drammemory.aspx
I don't know what know what's happening with your optical drive, but it seems you use your drive quite a bit. In that case, look into a lens cleaner for your machine. It's inexpensive, works quite well.
I hope you'll post here with your results! -
Cannot get Photoshop Elements 10 Trial to Install - Windows 7 64-bit
Hi,
I cannot get Photoshop Elements 10 Trial to Install - Windows 7 64-bit. I downloaded the trail of Photoshop CS6 just fine. I am trying to download the trial of Photoshop Elements 10. I get the adobe installer window and I login in and select my PSE 10 Trial and the installation begins and I have it saved to my desktop. When the installation finishes nothing happens. There is a Photoshop Elements folder on my desktop but it is empty. I have tried a couple of time with the same result.
Any suggestions?
Thanks.Hi Ken,
I apologize for not making myself clear. What I meant by "saving to desktop" was when I I went to download the the trial of PSE 10 the install window will ask me where I want to save the file. It is defaulted (highlighted) to save to "my documents" but I selected to save the file to my desktop. I tried to install the trial of Photoshop Elements 10 again and this time it did install and is working.
Thanks again for responding.
ClearInk8 -
Ever since I updated InDesign CC (2014) approximately 22 days ago... I CANNOT get the welcome screen to not come on at the launch on InDesign. I set the preferences in InDesign to NOT show the welcome screen upon launch, but it will NOT hold the preferences i choose. Anyone else have any other ideas? I am about to lose my mind... I hate you ADOBE!!!
that s just the problem, that is why my level of frustration is boiling over ... I have told InDesign over and over again "Do Not Show Again" but it will just not hold the settings. It might hold it for a day or so, but then suddenly there it is again on another launch. Very very annoying.
-
Cannot get Photoshop elements 11 to work. Get the message that my serial number is wrong. I do not think it is.
If you are certain it is correct, you will need to contact Adobe:
Contact Customer Care
You may need to use the chat option.
If you want to check your serial number, sign in to your Adobe account if you registered it. -
I cannot get my iPod touch to restart. No response at all. It is fully charged. Any suggestions?
Try holding the Sleep/Wake + Home buttons down for AT LEAST 15 seconds. If that does not work, get it serviced. Sounds like a hardware issue--like battery, Sleep/Wake switch or logic board.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
How do I get premiere elements 13 to read the video of my .mov files?
I am working on a PC. How do I get premiere elements 13 to read the video of my .mov files? I hear the audio but don't see any video.Thank you.
phyllism
Thanks for the reply. Glad that QuickTime install resolved the Premiere Elements 13/13.1 video playback problem.
When you double click any of the thumbnails for your .mov file in the Elements Organizer 13/13.1, does the Elements Organizer 13/13.1's player open to play back the .mov file contents for both video and audio?
You wrote
in the browser, the preview is an audio file, not a QT preview.
I was not sure if you were just going by what appears in the thumbnail, namely film strip with music note, or whether you had gone through the actual playback there. In the Apple Pro Res footage that I have, I get the same thumbnails that you are seeing for Windows Explorer. In Elements Organizer 13/13.1, the thumbnail for my Apple Pro Res file is just a film strip on gray.
I think what you are seeing is "normal" for the situation. But, please verify your observation with 13 updated to 13.1 if you have not done that already.
Thanks.
ATR -
Premiere Elements 8 update 8.0.1 won't install
I can't get Premiere Elements 8 update 8.0.1 to install. It claims I need to close "elements 8.exe.". first, but as far as I can see, it isn't open.
ALSO I can't get the Adobe techs to answer the phones even though I must have let it ring 50 times on two occassions this afternoon.
May 24, 2010.I had just gotten the Premiere Elements 8 last week from the Adobe website and had been able to download it and install it successfully....then, when I saw that a critical update was available, I downloaded it, too, but it wouldn't install, and you know the rest.
It's possible that after the initial download of the program, I hadn't properly cleared everything. But, we'll see now how the program works for me.
Thanks again. -
I have an app that I started to download. It is stuck in "downloading" and I cannot get it off my iPad. The "x" won't appear when I hold down on the app icon.
Boot off your iPad and turn it back on. Hold the button on the top until the "slide to power off" shows up. When you boot back up it will be gone and then you can re-install the app.
-
I installed premiere elements but i cannot open it. i get a message saying that the program is initializing but it wont open. it is a new program. i uninstalled and reinstalled it twice with the same result.
if you see an error message, post a screenshot (if it's in english) or a quote of it (if it's not).
otherwise, reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. -
Exit Code 24 - Cannot install Premiere Elements 10
Having downloaded and installed premiere elements 10 i experienced problems with the program and especially the help facility which just didnt work.
I went ahead and purchased a full copy of the program in the belief that a fresh full install would resolve the problem.
However I am unable to either uninstall the faulty program or install the purchased item.
Instead it just states that photoshopserver must be stopped but even when i do this you cannot progress at all!
Any help would be much appreciated.
The installation is on an iMac running OSX Lion and everything is up to date.
I have uploaded a fault report package but have no idea how to link it with any reported error.
Exit Code 24 is all that gets reported when you have to cancel the install process which is the only optionBrian,
I appreciate the clarification. I just got confused with the terms, and needed to know more. Now things make more sense to me, though I am troubled by perhaps the way that Adobe either designed, or implemented their installer module. Usually, the only trouble that one has with an Adobe installer is something fritzed in the OS, like the MSI module in Windows (there were many problems with one - think that it was on Vista - and MS fixed that), or just plain old OE, where one tries to run the installation routine for the Functional Content (Extras), before actually installing the program. Normally, they are very good, though there was one for an update to PrPro, that had to be pulled and reworked. The update feature worked fine upon release, but when Adobe packaged that update with an installation module, things got side-ways. It was pulled, and a new, re-written one was posted to Adobe.com in about 4 working days. Otherwise, it's normally easy, quick, virtually transparent, and no one has issues - that is what makes troubleshooting installation issues so tough - most of us never encounter them, and have to rely of "fixes," that we have read about. Sounds like there is an issue here.
Again, thank you for setting me straight.
Good luck,
Hunt -
I cannot install Premiere Elements 10 onto IOS 10.9.2
I keep getting this error when I try to load Premiere Elements 10 onto my MacBook Pro with IOS 10.9.2:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failureMarkT1
Please look at the following Adobe document on instructions for installing Premiere Elements 10 on Mac.
http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html
Please let us know if any or all of the details in that document helped you to resolve your installation issue.
Looking forward to your results.
Thank you.
ATR
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