I cannot get QuickTime to load nor can I find it as an add on.

Question

I have a remotely operated security camera that worked fine until there was an issue with Java.  The security company has supposedly gotten that wrinkle fixed but now I cannot get QuickTime to function.  I have downloaded it to my PC (uses Windows Vista-don't get me started) and I can access QuickTime on my desktop, but it doesn't fully load the window nor am I able to access the camera.  Any suggestions?  Neither Apple nor QuickTime are showing up in my add-on's list and when I search for it, it tries to take me to something called Pimpfish (I think).  McAfee wants me to stay well away from that one.  HELP!

Answer 1

When I double click the QuickTime icon the window shows up in the task bar but when I try to open it the only thing that appears is the top 1/8th of the frame.  Clicking on the window just closes it.
That's perfect, thank you.
A QuickTime display preference may have blown up for you.
If that's what is afoot, rebuilding the QuickTime preferences can help, although it can be a bit of a trial to track them down on the 64-bit systems.
Close any of the QuickTime Player buttons that are currently in your taskbar.
Now we need to change some view settings on the PC. (The preferences are kept in hidden folders.)
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected.
Click OK.
Next we'll navigate to your AppData folder.
In Computer, open Local Disk C:\ or whichever drive your user documents are stored on.
Open the "Users" folder.
Open the folder with the name of the Windows User account in which the QuickTime Player isn't displaying properly.
Open the "AppData" folder.
Now the hunt for the QuickTime preferences begins.
Open the "Roaming" folder.
Open the "Apple Computer" folder.
Do you see a "QuickTime" folder in there? If so, drag that out onto the Desktop. Now try launching the QuickTime Player.
If there was no QuickTime folder in \Roaming\Apple Computer\, or if the QuickTime Player still isn't displaying properly
Quit any QuickTime player buttons in the Taskbar.
Go back into the "AppData" folder.
Open the "Local" folder.
Open the "Apple Computer" folder.
Do you see a "QuickTime" folder in there? If so, drag that out onto the Desktop. Now try launching the QuickTime Player.
If there was no QuickTime folder in \Local\Apple Computer\, or if the QuickTime Player still isn't displaying properly
Quit any QuickTime player buttons in the Taskbar.
Go back into the "AppData" folder.
Open the "LocalLow" folder.
Open the "Apple Computer" folder.
Do you see a "QuickTime" folder in there? If so, drag that out onto the Desktop. Now try launching the QuickTime Player.
Any of those measures help with the display problem?