I cannot get the iTunes store to come up since upgrading to the newest version

Has anyone had this problem and how can I fix it? I have uninstalled and installed iTunes but still no luck.

In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store

Similar Messages

  • TS1368 Cannot Connect to iTunes Store on iPhone 4 since upgrading to IOS 6

    Have read several threads on this - none of the suggestions have worked.  Losing my patience w/ this update - fixing iTunes Match was a nightmare that required me to restore my phone twice.  Typically I use a feature in Slacker or SiriuxXM where you can purchase a song from iTunes via a direct link in one of those apps.  This no longer works, nor does using the "Search" feature in the iTunes Store app.  My settings are correct - though the nonsense of having an iCloud ID and a Store ID no doubt has something to do with this.  Has anyone been able to resolve this using any technique other than manually changing the date and time in settings to 5 years in the future then setting it back (because this has not worked).
    Thank you.

    Refere to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please? :)

    I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please?

    I'm also having this problem I've already tried changing the year stuff and its still the same I succeeded once when I toggled my credit card account but after that the same problem occurred.

  • I can't connect to the itunes store.  I've tried everything in the articles for trouble shooting and nothing works.  My library comes up, my ipod syncs, and I get no alert messages.  I'm running Vista.

    I can't connect to the itunes store.  I've tried everything in the articles for trouble shooting and nothing works.  My library comes up, my ipod syncs, and I get no alert messages.  I'm running Vista.

    I can't connect to the itunes store.  I've tried everything in the articles for trouble shooting and nothing works.  My library comes up, my ipod syncs, and I get no alert messages.  I'm running Vista.

  • Cannot access internet through itunes after last itunes update. Cannot get to itunes store or itunes help. Everything else works fine.

    After last itunes update I cannot get to the internet through itunes. Cannot get to itunes store, itunes help, etc. Also, now when I sync everything syncs properly but I get message at end that tells me that my phone cannot be backed up on the laptop.

    Something may be corrupt in your iTunes installation. The backup problem may or may not be related. The first step is reboot your system, disable your antivirus and firewall and try again. The next thing to try is completely removing iTunes and reinstalling: http://support.apple.com/kb/HT1925.
    Also, if you used TinyUmbrella or Recboot as unauthorized apps to help with the update they corrupted your network settings on your computer. You will have to edit your hosts file and remove all references to Apple servers.

  • Ios7 "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following mes

    Hi, I have upgraded my iphone 4s to ios7 and now when I am trying to login to app store, it says "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following message: "Verification Failed: the certificate for this server is invalid. you might be connecting to server that is pretending to be setup.icloud.com, which could put your confidential information at risk". My wifi is working properly as I have accessed websites from safari. I reset my network settings too and even reset my password. But none of these get my iphone working.

    I'm having the same problem with the iTunes Store...it much be down :(

  • HT1329 My hard drive crashed.  Is there any way to get my songs onto my new computer without re-loading all of the CDs.  I did not make any purchases through the itunes store.  Have never used icloud.  The songs are on my ipod.

    My hard drive crashed.  Is there any way to get my songs onto my new computer without re-loading all of the CDs.  I did not make any purchases through the itunes store.  Have never used icloud.  The songs are on my ipod.

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.

    After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
    How do I fix this on my iPhone 4S?

    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • Cannot connect to iTunes Store on my IPad.  What is the issue?

    Trying to connect

    Hi Ellenerah,
    If you are having issues connecting to the iTunes Store from your iPad, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • TS1368 when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing

    when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing this?

    Hello katyhale,
    I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
    If you are getting a white screen when accessing the iTunes Store and using a Windows computer, I recommend reviewing this article:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    If you are still not able to access the store, I recommend the following article:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.

    have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.
    How do I get to play all of my music that should be stored either on the computer or in the cloud?

    Hi,
    Initially your music should be in your iTunes library on your computer. Once match completes its scan, your music will have been matched or uploaded. I suggest that you add iCloud status column to song view. This will tell you what has been matched, uploaded, purchased, inelligible, duplicate or waiting. What is the status of your tracks that are not playing.
    If space is not an issue, I suggest that you keep the music on the internal hard drive otherwise you can delete the tracks and play from cloud. In both instances, you should maintain a back up of all your music on a separate hard drive.
    Jim

  • TS1717 Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?

    Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?

    Hi Laura-Wedders,
    Thanks for visiting Apple Support Communities.
    On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
    To check the current status of these systems please see:
    Apple - Support - System Status
    http://www.apple.com/support/systemstatus/
    If you are still experiencing issues, you may want to troubleshoot with the following articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    All the best,
    Jeremy

  • Unable to connect to the itunes store on my laptop after upgrading to ios 7.

    I have Windows XP - Service Pack 2 and after upgrading my itunes to ios 7, I am unable to connect to the itunes store.  Every time I click on the itunes store I receive a message that says "itunes could not connect to the itunes store.  An unknown error has occurred (0x80092013). Make sure your network connection is active and try again." Every other device in my house is hooked up to the internet and I am having no problem browsing the internet on this computer.  I tried completely uninstalling all itunes and apple software from my computer and re-installing it and nothing has helped.  Any advice?

    Hey HeatherBanker!
    Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Are movies in the iTunes store un-cut or edited such as The Tudors

    Are movies and Tv Shows in the iTunes store un-cut or edited such as The Tudors. I want to but the series but I don't want the edited version.

    Any idea when the movies and series become available elsewhere
    This has been said here many, many times already, but again, they'll be available if and when the owners of the content - the networks, production companies and movie studios - allow Apple to sell them in Finland and other countries. When, or indeed if, that will happen, no one here knows or can say, though as Zevoneer said, Apple at the time movies were announced said that they hoped to be able to offer movies internationally sometime in 2007. Nothing has been said at all that would lead me to believe that TV shows are likely to be offered outside the US in the forseeable future, though we can hope.
    or when I could buy from the US site with a non US credit card?
    Unless the content owners all get together and agree to allow cross-border sales, something they don't allow now for any download store, that will never happen.
    Sorry, but it's all controlled by the content owners and for the most part completely out of Apple's hands.

  • Why is the iTunes Store crash when I start in on the iPhone 5 with the iOS 07 update?

    Why is the iTunes Store crash when I start in on the iPhone 5 with the iOS 07 update?

    Hi,
    Do you have iTunes 11 on your imac? What OS X do you have?
    Jim

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