I cannot get the iTunes store to open

For some reason, my computer will not open the iTunes store completely. It stops about halfway and I can see no products or information.

Hi Karlynco!
Here is an article that can help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using the Apple Support Communities!
Cheers,
Braden

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I can't get the iTunes store to open n my iPad. Keep getting error that it cannot open. I just want to see a purchase history of the apps my daughter bought.

Any suggestions?

Hi Swolfie1!
I have an article here that can help you troubleshoot this issue a little further:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

How can I get the iTunes Store to open on my PC running Windows 7?

I have upgraded iTunes software for my iPod Touch and my PC. iTunes store will not open on my PC. Is it supposed to open to purchase items or do I have to use the iPod Touch for all of this.

A message appears stating that iTunes has stopped working. This happens everytime. I have uninstalled iTunes and reinstalled it and still the same thing happens. Is the problem in windows or the new iTunes that came out in October. The computer has worked in the past, but I not had a need to go to the iTunes Store for several weeks and now I can't get to it from my PC. It works fine from my iPod Touch. This is my only Apple Device and it may be my only one to ever purchase if this is an example of the Apple service.
I apologize on the lateness of this response, but I am not real adept at using sites such as this. Just now figured out how to respond to a reply without going around the world.

I cannot get the iTunes store to appear

The iTunes store worked fine with version 8.0, but ever since I upgraded to version 9 (I am on 10.01 now), I cannot get the store to display. All other functions work fine. Any one have any ideas?

Hi Karlynco!
Here is an article that can help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using the Apple Support Communities!
Cheers,
Braden

Why can't I get the itunes store to open?

Why won't the itunes store open? It appears briefly, then the screen goes white. I can still access my music, see my gift card balance, and play my music. I just can't buy anything new, and it's making me CRAZY. I've tried everything...please HELP!?!?!?!

Hi aK'
Nice, memorable user name!
-1712 is a timed out error. One reported cause (with other applications) is that the application is attempting to open a large number of files, or a file that no longer exists.
Try holding down the shift key when launching preview. This prevents the application from attempting to open windows that were not closed before quitting the application.
Regards,
Barry

I cannot get the iTunes store to come up since upgrading to the newest version

Has anyone had this problem and how can I fix it? I have uninstalled and installed iTunes but still no luck.

In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store

I cant get the itunes store to work , it has a error code when I try to use it, any idea why?

I cannot get the itunes store to work, it has an error code when I try to use it, any ideas?

What error code number are you getting, rodeo?

I cannot access the itunes store, can play my music but when I click on store I get iTunes 10 (free download page) can't search store. what is this?

I cannot access the itunes store. When I click on store I get the iTunes 10 (free download) page. It won't go away or allow me to search. I can play music in my library. How do I fix this?

Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

I just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm

i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

When i open itunes on my desktop the itunes store wont open

When i open itunes on my desktop the itunes store wont open, Ihave tried uninstalling and reinstalling but no good. I cant even sign in. System is win7 64bit if any of that helps. Thanks in advance for any help.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I cannot get into iTunes Store: Error -54. Hp

Hello,
since a few days I cannot connect the Itunes store. When I start Itunes there appears: unknown error -54, look, if network is on function and try ist again..
I tried to get help from the Itunes support, but they told me to try, what you can find under the FAQs. I already updated Itunes, Lion and switches off the firewall without success. The App Store works, I can login the account and download apps.
I had the idea to uninstall ITunes und download it again.
Has anybody an idea, what I can do, that makes iTunes work again using the Ituns Store????
Thanks for Your Tipps
heboha

I'm having and been having the same problem for the last week. Does anyone know what's going on?

I cannot access the iTunes store.

I cannot access the iTunes Store when I select that option. I only get the following message: "the item you have selected is not currently available in the Canadian Store." However, I can search the iTunes store and find all kinds of content and even select it. I have installed iTunes 12.0.1.26.

I cannot access the iTunes Store when I select that option. I only get the following message: "the item you have selected is not currently available in the Canadian Store." However, I can search the iTunes store and find all kinds of content and even select it. I have installed iTunes 12.0.1.26.

Cannot access internet through itunes after last itunes update. Cannot get to itunes store or itunes help. Everything else works fine.

After last itunes update I cannot get to the internet through itunes. Cannot get to itunes store, itunes help, etc. Also, now when I sync everything syncs properly but I get message at end that tells me that my phone cannot be backed up on the laptop.

Something may be corrupt in your iTunes installation. The backup problem may or may not be related. The first step is reboot your system, disable your antivirus and firewall and try again. The next thing to try is completely removing iTunes and reinstalling: http://support.apple.com/kb/HT1925.
Also, if you used TinyUmbrella or Recboot as unauthorized apps to help with the update they corrupted your network settings on your computer. You will have to edit your hosts file and remove all references to Apple servers.

Please, from where I can download iTunes on my iPad 2? With my current iTunes I cannot acces the iTunes store. Thanx.

Please, from where I can download iTunes on my iPad 2? With my current iTunes I cannot acces the iTunes store. Thanx.

Not all content types are currently available in all countries - a list of what is available where is shown on this page : http://support.apple.com/kb/TS3599 . If you are in a country where you can't currently buy music and films / tv shows from Apple, then are there other music / film purchase download sites that you can use ? You can also copy your own CDs via your computer's iTunes and sync them to the iPad.
The Download tab will show any outstanding downloads that you have - if there isn't anything waiting to download then you will get the Terms and Conditions link.

HT2292 I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I cannot get the iTunes store to open

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