I cannot get the updates for ipad to download. when it gets ready to process the file an error message pops up saying the software was unable to download and the network timed out. any suggestions...

i am trying to update the software on my ipad from 4.2 to 4.3.3 but i cannot get it to download. I get an error message that says the software was unable to download because the network timed out. I have tried to download it 7 or 8 different times and still get the same message. I cannot restore the factory settings either. The same thing happens. Does anyone have any suggestions? It did this when trying to update to 4.2. I don't remember how we were able to get the software to update. Thanks.

Thank you King_Penguin! It worked beautifully. I had turned the firewalls off but not the antivirus. You are great! I am new to this apple community thing so it looks like I cannot mark your reply as "correct answers", but it was. Thanks a ton!

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Imessages not sending/ receiving. All texts made to other iphone users produce an error message where it shows as it was unable to deliver, however, the messages go through, but error still comes up after each imessage sent. this does this for each text

I have the Iphone 5S. Over the last few days, I continually get mail delivery errors when imessages are sent to any contacts who have iphones. I have spoken to my friends/ family who are also on the receiving/ sending end of my messages. They also say that they are receiving an error/ mail delivery error when they send imessages to my phone. Text messages are working fine (with other phones that are not iphones) and no delivery errors come up. However, it is just with me sending or receiving imessages. I have gone in to settings> messages> send & receive and all my information is right. I have also attempted to cut the phone off and back on (hard reset as well) and this has not fixed the problem. I then explored to see if my software was out of date, however, i have the most up to date software for the iphone 5 S. Does anyone know of a way to fix this problem, as it is annoying to both me and anyone else who has an iphone that sends me a text/ imessage as it will *alert* that there was a delivery failure.
Please help!!

There could be a problem with iMessage, although usually when there is an outage these boards are flooded with problems. It could be a very isolated issue, and if just started all of a sudden, it might be something at Apple.
Although it is annoying, I would just wait it out a few days and see if it goes away on its own.

I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102) "

I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102)" I have tried everything , I've been told its my ISP but I have tried using differenet internet to attempt the updates. Like I said all other software updates fine its just apple software

http://www.apple.com/support/mac/app-store/contact.html?form=account

HT201413 I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

You need to discard or save to an external disk and then discard some of the stuff we all tend to keep forever (movies, music, pictures, docs, apps no longer used, etc.). A clogged up disk also does not function ideally either.

HT1390 trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any

trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any help much appreciated

You might want to try it again. It started working for me about 10 minutes ago (~8pm CST).
This was happening for rentals and purchases.

HT201485 When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this

When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?

Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ)

My songs from iTunes won't download, I went to the downloads tap and all seven of my new songs say "download error, tap to retry" and when I tap on one a message pops up saying " this song could not be downloaded at this time". What do I do?

My songs from iTunes won't download. I recently just purchased 7 songs and they took my money but now the songs won't download to my phone. I have gone to the download screen on the iTunes app and under each song it says "download error. Tap to retry". When I tap to retry a song a message pops up saying "this song could not be downloaded at this time." And it gives me two options. Either done or retry. I have tried to download them many times. I signed out and signed back in on iTunes, restarted my phone, and even checked for any updates. Nothing seems to be working. They charged the money from my card but now my songs won't download. What do I do?

Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

An error message pops up saying cannot connect to itunes store then a white screen behind it says Your request produced an error [newNullReponse].

When i try and access my app store and click on categories and top 25 an error message pops up saying cannot connect to itunes store then a white screen behind it says Your request produced an error [newNullReponse]. I have Tried resetting my iPhone logging out and logging back into my apple account ive tried changing the dates but it doesnt work. I dont have a phone to call apple support so how do i fix this please help! Thank a lot !!

Try this article: http://support.apple.com/kb/TS1368
Also, if that doesn't work, try this:
First you need to create another App Store iTunes account with a different country. (If you're American, do Canadian and vice versa)
When you sign out then sign in under the new account, it will say that your account only works in USA and to change the store. Once it does that your top 25 will be changed back to top apps and you'll get no more errors. Then you can change back to your normal account.
You can create another account free. Do it through iTunes on your computer or Mac. Change the country at the bottom of the App Store. Try and download a Free app. That way you don't need a credit card.

TS3297 Hi, I've setup my new mini ipad today, restored a backup from icloud and all is fine. However, when I try to download my music, they almost completely download then an error message pops up saying "unable to download songs" - can anyone help pleas

Hi, I've setup my new mini ipad today, restored a backup from icloud and all is fine. However, when I try to download my music, they almost completely download then an error message pops up saying "unable to download songs" - can anyone help please?

So it appears iCloud/iTunes Match isn't the issue - the error message would seem to be complaining about where the music is being downloaded to. So with this in mind:
In iTunes select Preferences and select Advanced. The iTunes media folder should be set to /Users/<your account>/Music/iTunes/iTunes Music. <your account> would be whatever your user account is. If you see something else there I'd guessing it is a folder you don't have permission to write to.

Hi Ive downloaded the free trial version of Fcpro x and its not working, an error message comes up saying: You can't use this version of the application ''final cut pro trial'' with this version of OS X You have OS X 10.8.5. it requires 10.9 or later,Help

Hi friends.
Ive downloaded the free trial version of Final cut pro x and its not working, an error message comes up saying: You can't use this version of the application ''final cut pro trial'' with this version of OS X You have OS X 10.8.5. it requires 10.9 or later, please can anyone Help.

Just download Mavericks (10.9) its free and installed it (Mac App Store)

Hi, I was trying to copy and paste a lot of info for one day on my calendar to another day and an error message popped up saying that the system responded with an error. Msg won't go away I force quit ical

Need help for trying to unfreeze a message on my ical. I was trying to copy and paste some appointment info from one day to another on my ical and a message popped up saying the system responded with an error. All of my info was below the message. I can't get that message to go away or work on the ical now at all. I try to force quit ical and have shut down the computer and it still comes up. Any suggestions?

K,
Try removing the com.apple.iCal.plist file from your Macintosh HD/Users/yourusername/Library/Preferences Folder. To find that Library folder, if you are using Lion, use Finder>Go Menu>Depress the "Option" key>Library. Drag the .plist file to your desktop, and log out/in or restart.
Next, make sure that you are not connected to the internet. Then to to your Macintosh HD/Users/yourusername/Library/Calendars Folder and remove any files with "Cache" as a part of the file name. Use the same method as listed above to get to the correct Library Folder. Log out/in, or restart and check iCal for functionality.

Since downloading the update for Firefox 3.6.10 all websites that I previously stayed logged into must be logged into everytime I open them. Why? And can this be fixed?

This has happened with previous Firefox updates but only after the initial update. Once I logged into websites such as facebook, yahoo, hotmail etc. I stayed logged in and was able to access these sites without having to log in each and every time. I have checked all boxes on these and all other sites to remember passwords and to keep me logged in and I still have to log in on each new visit. I rebooted my computer and this did not help. I made sure that Remember Passwords was checked on the Security tab under Options in the Tools for Firefox.

How can Mozilla be contacted to report this problem directly to them instead of posting to a forum?

I tried to set up my new ipod shuffle and a error message popped up saying Ipod not found cannot update. I can't sync my ipod now but it is showing on itunes. What should I do?

I bought a new 4th gen ipod shuffle and tried to sdet it up last night. I installed the latest itunes software and started to sync my ipod, but error boxes kept popping up saying ipod not found cannot sync. It was showing in itunes, then it would disappear, then it would come back. I am not very good with computers so I don't know what to do. Can someone help?

Do you have an iCloud backup? If you backed up your old phone to iCloud you can go to Settings>General>Reset>Erast All Content & Settings (which will erase your phone), then go back through the setup screens again and when prompted choose Restore From iCloud Backup. However your backup won't contain everything in your iTunes library (such as your music) so you'll need to be able to sync with your computer unless you purchased everything from iTunes and want to redownload it to your phone.

I used the Adobe v1 pro for the free trial. I purchased the month to month plan just now and I go to use it and the error message pops up whn I try to use it, over and over and over...now it won't even open without the stupis error message. Not happy with

I buy the program and now it doesn't open woith out an error message

What is "Adobe v1"?
What is the error message?
What is your operating system?

IPhone 4 stuck in recovery mode, iTunes error message pops up saying cannot be restored...how do I go about this?

Hi all..hoping someone can help me out with this.
So I recently lost my iPhone 5, therefore I am going to use a friend's old iPhone 4 in the meantime. The iPhone 4 has been jailbroken, but I wanted to do a reset to clear the jailbreak as well as just clear all other data, so that I can just restore my own iCloud backup & use with my own data.
However, the problem I am now faced with is that the phone is in recovery mode, and when I plug in the phone to my computer...I am given the options to click Restore. But after all the time it takes to update the software and supposedly doing its thing with "restoring" the phone....turns out no luck, i get an error message saying the phone cannot be restored. And now I pretty much can't do anything because I do not know how to do a reset of any sort to get out of this recovery mode.
PLEASE HELP. first time losing phone, first time trying to figure out how to reset and get out of recovery mode. I just want to be able to reset and then restore with previous backup..
I really appreciate the help. Thanks in advance.
*please ask any questions that you may need in order to help me solve this, since I am not exactly sure how to word some of these problems*

If using windows...
Temporarily disable your firewall and antivirus software and try again...
http://support.apple.com/kb/TS1379
See iTunes Connection Issues here...
iTunes for Windows: Troubleshooting security software issues
More info on unable to Update or Restore > http://support.apple.com/kb/HT1808
Note:
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

I cannot get the updates for ipad to download. when it gets ready to process the file an error message pops up saying the software was unable to download and the network timed out. any suggestions...

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