I cannot hear people over my phone when I make or receive calls

This is a brand new iPhone 5 - did not drop it or has any other damage. I cannot hear people when I've answered. Volume on full, no plastic cover, just very poor quality of sound

" I found a guy who was having a similar problem and "solved" it by disabling 3G on Settings>General>Network"
there is no such thing in the iphone settings... i went to settings, general and theres nothing about "network" or 3G
complete bullocks and still have the problem

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Just updated my iPhone 5 to the new IOS and now when I make or receive calls, the other person can't hear me. How can I fix this?

Just updated my iPhone 5 to the new IOS 7.0.6and now when I make or receive calls, the other person can't hear me. I have tried doing a hard reboot and resetting the network settings, but neither of those solved the problem. Any suggestions??

Hello AllieCLT,
The following article provides troubleshooting steps that can help get your iPhone's microphone working.
iPhone: Microphone issues
http://support.apple.com/kb/TS5183
Cheers,
Allen

After a successful home button repair, I've got a buzzing sound when I make or receive calls. No problem with the speaker as I can listen to online radio stations and my music.

After a successful home button repair on my iPhone 4, I've got a buzzing sound when I make or receive calls. No problem with the speaker as I can listen to online radio stations and my music.

I guess your definition of a "successful repair" is different from most people's.
If you got it serviced by Apple, take it back to them.
If you had it serviced by a 3rd party, Apple won't touch it. Take it back to whoeever fixed it for you.

TS3406 My phone doesn't make and receive calls. It doesn't have coverage where other iPhones with the same network do.

My phone doesn't make and receive calls. It doesn't have coverage where other iPhones with the same network do. Please, let me know how way I sort this problem out?

My wife is having the exact same issue after updating to the new iOS 8.1.1 and we've tried all the same steps even restoring the phone as a new phone. We've contacted our service provider and they've told us to go to apple to potentially "remove" her serial number from their servers to allow it to work properly on the service we have. We are desperate as purchasing a new phone right now is not an option and she desperately needs her phone for work and life.
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I dont have sound when I make or receive calls. Please Help!

For the last two days, I havent been able to make or receive calls because I either have no sound or static. I was chatting with AT&T online support and he tried resetting and other various options to fix it but finally advised me to take it in to a store and get a new sim card. I just did that and still, I do not have sound. It is very frustrating!! I havent damaged my phone in any way, I havent dropped it or wet it....I checked to see if its still under warranty but of course, it expired. What are my options? Can anyone help?

Can you use the earbuds that came with the phone to see if you can make or receive a call with them? If so then you might have a bad earphone jack that is not switching to the internal speaker when you remove them.

My phone won't make or receive calls or send text messages after the iOS 8.1.1 update.

My phone will no longer make or receive calls and I can't text after upgrading to iOS 8.1.1. I've tried everything except chucking the phone out the window. Any ideas? I have reset it multiple times, turned it off and back on, reset the network settings, reset all settings, toggled the airplane mode switch, and done a complete factory restoration. What else is there to do? I can't get a new phone for another year.

My wife is having the exact same issue after updating to the new iOS 8.1.1 and we've tried all the same steps even restoring the phone as a new phone. We've contacted our service provider and they've told us to go to apple to potentially "remove" her serial number from their servers to allow it to work properly on the service we have. We are desperate as purchasing a new phone right now is not an option and she desperately needs her phone for work and life.
Iphone 5 8.1.1

HT4623 My phone won't make or receive calls

This afternoon my phone was fine and all of a sudden I can't make or receive calls. I can send texts.. Just.. It's is so annoying. I can't even call my service provider

My wife is having the exact same issue after updating to the new iOS 8.1.1 and we've tried all the same steps even restoring the phone as a new phone. We've contacted our service provider and they've told us to go to apple to potentially "remove" her serial number from their servers to allow it to work properly on the service we have. We are desperate as purchasing a new phone right now is not an option and she desperately needs her phone for work and life.
Iphone 5 8.1.1

Microphone works but people cannot hear me over the phone

I know my microphone works well. I can record videos, and voice messages and it works fine. However, any time I talk to someone over the phone, they can't hear me well, like I'm miiiiiiiiiiiiiles away. Does anyone know what the problem could be? Settings, maybe? Help

Hello JessCastle,
Start with the article below to troubleshoot issues with the microphone on your iPhone. If none of it works then contact Apple Support to further help you out.
If your voice is too faint or sounds unclear using iPhone, or iPod touch
http://support.apple.com/en-us/HT203792
Take it easy,
-Norm G.

Cannot hear people talking on phone

Just gotten the iPhone4 and am soooooo impressed. With incoming calls I cannot hear the people on the otherside. Even the volume buttons on the left hand side is set to its highest....
What gives?

indeed it was. thank you mr service provider for the total lack of your help... idiot cell phone service providers really upsets me....

I accidentally left my phone in my work truck and the temperature got too hot..Since I cooled down, everything works fine except when I make and receive calls, the person can't hear me at all :(. Does anyone possiblly know what I can do ?

My iPhone 4s got too hot and since any calls I make or receive, the person on the opposite end can't hear me at all... Any suggestions?

I have had this happen to me on 3GS, 4 and 4s. Usually the solution is one of the following:
1- If your volume indicator says headphones even though they are not plugged in, then:
Stick your headphones into the headphone jack and then remove quickly.
2. If that does not work Power your phone off. Then when restarting Reset the phone by pressing the home button and the power button at the same time until the apple logo appears.
3. Make sure you have not chosen to send audio to an Airplay device such as Apple Tv.
Hope one of these works for you

My phone can't make or receive calls when 3G is enabled

Hello everyone, I just joined this forum because yesterday I started having a problem on my 2 months-old Iphone 4S.
I can't make any calls, and when I try it beeps three times and I get a "Call Failed" message. People that try calling me get the same problem, but my Wi-Fi/3G was working fine.
After doing a quick research on the internet and trying a bunch of things, (like: Turning Airplane Mode on and off, turning my phone on and off, resetting the Network Settings, loading the "Show My Caller ID" on Settings>Phone>Show my caller ID) I found a guy who was having a similar problem and "solved" it by disabling 3G on Settings>General>Network
I tried it and it surprisingly worked, now I can only call or receive calls if my 3G is off (I found out I can still keep Wi-Fi on, though.)
Does anyone know how to fix this problem? Does it seem like it's the carrier's or apple's fault?
Thanks in advance,
Rafael

" I found a guy who was having a similar problem and "solved" it by disabling 3G on Settings>General>Network"
there is no such thing in the iphone settings... i went to settings, general and theres nothing about "network" or 3G
complete bullocks and still have the problem

Droid pro ringer turns off when I make or receive call.

When i make or recieve a call the phone turns off all sounds. When I hit the volume button once everything is back on . Any ideas? I can not find any apps that may be doing it but i haven't started deleting them to see either.

hco1972, the audio issue is not a known issue with this phone and I'm sorry to hear your having this problem. I'm happy you can hit the volume key to restore the sound but understand the inconvenience of having to perform this step every time you have a call or want to make a call. I reviewed this issue in detail and found that you can change some settings to resolve this issue. I have listed the steps below.
1) Click Settings
2) Click Call Settings
3) Click Uncheck HAC Mode Settings
After you have performed the above steps, power cycle your device off an on for 1-2 minutes.

My phone will not make or receive calls since i did the update to 6.0

help, my phone will not make calls and i can not recieve calls since the updates

I updated the IOS 6 a month ago and now the issue arises just today. I can make outgoing calls but unable to receive incoming calls and text messages. When someone try to call me it always says no network coverage area, but eventually the signal bar is full. And I realised that when I'm making an outgoing call, and I used another device to call my phone and it able to receive. But when I'm not calling out, the call unable to receive and it says that Out of Network Coverage Area.
Please help me...

People can't hear me when I make or receive calls even though I can hear them.

My iphone 4 was working fine yesterday but today it's not!
I couldnt see why it wasn't working properly so thought i'd try the old "if all else fails turn it off and turn it back on again" lol and when I instantly made a phone call after doing that the person at the other end could hear me fine but then a few minutes into the conversation it went again and they couldnt hear me. I'm definitely not accidently touching the mute button as I have checked this already.
Any ideas please? Thanks

Try this...
Close All Open Apps... Sign Out of your Account... Perform a Reset and try again.
Reset... No Data or Settings will be lost...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Cannot make or receive calls on iphone 5

Just received phone. unable to make or receive calls. Can access e-mail and internet.

I used the online activation process, it didn;t work, so I called AT&T and asked them to activate it again. MyiPhone5 came up while I was speaking to them. You''l need to give them your IMEI and SIM card numbers.
Sometimes it may take 2 times to turn off/on your phone and restart it. That doesn't mean putting it to sleep and reactivating. Turn it off by sliding the "off" bar, then on again.
As a last resort, go to the AT&T store.

I cannot hear people over my phone when I make or receive calls

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