I cannot import from scanner

I cannot import to photoshop from scanner or camera

Hi,
How do you import ? To help us answer question quicker, please read this:
http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/bd-p/Hello
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

Epson all in one printer - compatible with 10.9.5? Cannot import from scanner in Preview

Got a new Epson printer. Set up is fine; wirelessly connected. Downloaded and updated all drivers. Still cannot import from scanner into Preview. Anyone else? Seems like this was a problem in 2013 as far as I can see from other forum discussions. Any advice? Scanner works manually so it's the set up, compatibility or...?

What do you mean "import from scanner to Preview?"
Does the scanner actually scan, if so what file format (jpg, pdf, tiff, etc...) are you scanning in? Once you have successfully scanned simply open Preview and open the file. Another method is selecting the scanned file, right click and select Open With and select Preview.

Preview's "Import from Scanner" documents -Text Tool cannot be activated.

Any documents created within 10.6 and printed/saved as a pdf file can be opened in Preview and the Text Tool activated allowing selection of text and copy/paste or text highlight actions made.
Using OSX 10.6.7 Preview application using the File > Import from Scanner (Epson V500 scanner), the scanned document cannot activate the Text Tool. Only the Move and Select tools cans be selected, activated and used. It's as if Preview's document scanned image using Format-PDF, the scans appear to be an image scan of the text/document into a PDF file and not using OCR to allow a Text Edit.
I can scan a printed document using Acrobat and my Epson scanner and the text tool within Acrobat or Adobe Reader works fine.
Is this a shortcoming within Preview using Format-PDF that the Text tool cannot be activated or used on Preview scanned documents containing text? If so why is Preview's text tool even offered?
If Text Tool can be used on a Preview scanned document…How ? Please!

After further research I have been able to answer my own question regarding-
"Preview's "Import from Scanner" documents -Text Tool cannot be activated."
In Apples Mac 101 Support article entitled: "Using a scanner (Mac 10.6) last modified on March 15, 2011, states: "Item 6. Click Scan to scan. Note: The scanned items will become JPEG images with 300 dpi"
So there it is…Any item (or printed document) scanned under Preview using the selected Format-PDF will be scanned as a JPEG image.
That' s why the Text Tool cannot be activated, it's not being scanned as text but as an image.
If a document is created within the computer via Pages, Text Edit, Word etc. and saved using the "Print-PDF-Save asPDF" file option, the already digitized text is saved within the PDF file and can then the PDF file can be opened in Preview and the Text Tool will be available for use to copy/paste or highlight.
Charlie...76 years old and still Mac'ing

Import from scanner?

How can I import from scanner on Photoshop Element 10. Bought online from App store.

Ugh. Okay, you need to right-click the editor itself (control click if you have your mouse set up for one button), then Show Package Contents>Contents, go to Optional Plug-ins>ImportModules and move TWAIN.plugin from there to the regular Plugins folder>ImportModules.
You will see a message that the folder can't be modified. Click Authenticate and enter your OS X password when asked, and then you can move the plugin.
You have to install TWAIN before you can scan, and you may need to restart your computer after moving it.

PSE 11 editor has stopped importing from scanner, no longer permits drag and drop, will not permit cropping, and other bizarre issues

Windows 8.1, PSE 11
I am having a number of issues including loss of import functionality from scanner, I can't drag and drop photos into the editor any more as well, or at least not after the first one. The crop function stops working after the first couple of photos. Then some freezing. A little added crashing. A plethora of other bizarre issues as well. This just stated happening a couple of days ago.
What I have tried:
Uninstall/Install.
Deleted preferences both before opening Editor (crontrol-alt-delete) and after opening it.
Kindly advise. Thanks!
Adobe Photoshop Elements Version: 11.0 (11.0 (20120830.r.32025)) x32
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 8
Processor speed: 3500 MHz
Built-in memory: 8139 MB
Free memory: 5185 MB
Memory available to Photoshop Elements: 3255 MB
Memory used by Photoshop Elements: 70 %
Image tile size: 128K
Image cache levels: 6
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 660 Ti
Driver Version: 9.18.13.3750
Driver Date: 20140327000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 2560 x 1440 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 660 Ti
Video Card Memory: -2047 MB
Application folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\
Temporary file path: C:\Users\evan\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
Startup, 931.2G, 805.4G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Plug-Ins\
Additional Plug-ins folder: not set
Installed components:
   ACE.dll   ACE 2011/03/29-16:11:44   63.457850   63.457850
   adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786   64.452786
   AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0
   AdobeOwl.dll   Adobe Owl 2012/06/20-18:39:56   4.1.9   78.509892
   AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954
   AdobePDFL.dll   PDFL 2011/03/29-16:11:44   63.378681   63.378681
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2010/10/12-08:45:30   63.139439   63.139439
   AdobeXMPFiles.dll   Adobe XMP Files   5.0   61.134777
   adobe_caps.dll   Adobe CAPS   4,0,42,0
   Adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   2.2.0.4 (BuildVersion: 2.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000
   AGM.dll   AGM 2011/03/29-16:11:44   63.457850   63.457850
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   1.486530
   aif_ogl.dll   AIF   3.0   1.486530
   amtlib.dll   AMTLib   4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000
   amtservices.dll   AMTServices   4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000
   ARE.dll   ARE 2011/03/29-16:11:44   63.457850   63.457850
   asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1
   AXE8SharedExpat.dll   AXE8SharedExpat   3.3   49.279053
   AXEDOMCore.dll   AXEDOMCore   3.3   49.279053
   AXSLE.dll   AXSLE   3.3   49.279053
   Bib.dll   BIB 2011/03/29-16:11:44   63.457850   63.457850
   BIBUtils.dll   BIBUtils 2011/03/29-16:11:44   63.457850   63.457850
   boost_threads.dll   DVA Product   5.0.0
   cg.dll   NVIDIA Cg Runtime   2.0.0015
   cgGL.dll   NVIDIA Cg Runtime   2.0.0015
   CoolType.dll   CoolType 2011/03/29-16:11:44   63.457850   63.457850
   data_flow.dll   AIF   3.0   1.486530
   dvaadameve.dll   DVA Product   5.0.0
   dvacore.dll   DVA Product   5.0.0
   dvaui.dll   DVA Product   5.0.0
   ems.dll   Elements Organizer   11.0
   ExtendScript.dll   ExtendScript 2010/03/05-08:21:15   61.423205   61.423205
   FaceDetector.dll   FaceDetector 0000/00/00-00:00:00   2.0.1.1   2.0.1.1
   FileInfo.dll   Adobe XMP FileInfo   5.0   61.134777
   filter_graph.dll   AIF   3.0   1.486530
   hydra_filters.dll   AIF   3.0   1.486530
   icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896
   icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896
   image_compiler.dll   AIF   3.0   1.486530
   image_flow.dll   AIF   3.0   1.486530
   image_runtime.dll   AIF   3.0   1.486530
   JP2KLib.dll   JP2KLib 2011/03/29-16:11:44   63.196876   63.196876
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   MPS.dll   MPS 2011/05/24-09:45:42   63.464027   63.464027
   MSVCP100.dll   Microsoft® Visual Studio® 2010   10.00.30319.1
   MSVCP71.dll   Microsoft® Visual Studio .NET   7.10.3077.0
   MSVCR100.dll   Microsoft® Visual Studio® 2010   10.00.30319.1
   MSVCR71.dll   Microsoft® Visual Studio .NET   7.10.3052.4
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop Elements Editor   11.0
   platform.DLL   Adobe Help System   1, 0, 0, 1
   Plugin.dll   Adobe Photoshop Elements Editor   11.0
   PSArt.dll   Adobe Photoshop Elements Editor   11.0
   PSViews.dll   Adobe Photoshop Elements Editor   11.0
   ScCore.dll   ScCore 2010/03/05-08:21:15   61.423205   61.423205
   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   Tbb.dll   Intel(R) Threading Building Blocks for Windows   2, 2, 2009, 1011
   updaternotifications.dll   Adobe Updater Notifications Library   2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   2.0.0.15
   WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423
Required plug-ins:
   Accented Edges 12.0
   ADM 3.11x01
   Angled Strokes 12.0
   Auto Divide 11.0.0.0 (11.0 (20120830.r.32025))
   Average 12.0.2
   Bas Relief 12.0
   BMP 12.0.2
   Camera Raw 7.4
   Chalk & Charcoal 12.0
   Charcoal 12.0
   Chrome 12.0
   Clouds 12.0.2
   Color Halftone 12.0.2
   Color Variations 12.0.4 (12.0.4x001)
   Colored Pencil 12.0
   Comic NO VERSION
   CompuServe GIF 12.0.2
   Conté Crayon 12.0
   Correct Camera Distortion 12.0.2
   Craquelure 12.0
   Crop and Straighten Photos Filter 12.0.2
   Crosshatch 12.0
   Crystallize 12.0.2
   Cutout 12.0
   Dark Strokes 12.0
   Difference Clouds 12.0.2
   Diffuse Glow 12.0
   Displace 12.0.2
   Dry Brush 12.0
   Extrude 12.0.2
   FastCore Routines 12.0.4 (12.0.4x001)
   Fibers 12.0.2
   Film Grain 12.0
   Filter Gallery 12.0
   Fresco 12.0
   Glass 12.0
   Glowing Edges 12.0
   Grain 12.0
   Graphic Novel NO VERSION
   Graphic Pen 12.0
   Halftone Pattern 12.0
   Ink Outlines 12.0
   Lens Blur 12.0
   Lens Flare 12.0.2
   Lighting Effects 12.0.4 (12.0.4x001)
   Liquify 12.0.1
   Matlab Operation 12.0.4 (12.0.4x001)
   Mezzotint 12.0.2
   MMXCore Routines 12.0.4 (12.0.4x001)
   Mosaic Tiles 12.0
   Multiprocessor Support 12.0.4 (12.0.4x001)
   Neon Glow 12.0
   Note Paper 12.0
   Ocean Ripple 12.0
   OnEdge 1, 0, 0, 1
   Paint Daubs 12.0
   Palette Knife 12.0
   Patchwork 12.0
   Pen and Ink NO VERSION
   Photocopy 12.0
   Picture Package Filter 12.0.4 (12.0.4x001)
   Pinch 12.0.2
   Pixar 12.0.4 (12.0.4x001)
   Plaster 12.0
   Plastic Wrap 12.0
   PNG 12.0.2
   Pointillize 12.0.2
   Polar Coordinates 12.0.2
   Polar Coordinates 12.0.4 (12.0.4x001)
   Poster Edges 12.0
   Radial Blur 12.0.2
   Read Watermark 4.0
   Reticulation 12.0
   Ripple 12.0.2
   Rough Pastels 12.0
   Save for Web & Devices 12.0
   ScriptingSupport 12.0.4
   Shear 12.0.2
   Smart Blur 12.0.2
   Smudge Stick 12.0
   Solarize 12.0.2
   Spatter 12.0
   Spherize 12.0.2
   Sponge 12.0
   Sprayed Strokes 12.0
   Stained Glass 12.0
   Stamp 12.0
   Straighten and Crop Image 12.0.4 (12.0.4x001)
   Straighten Image 12.0.4 (12.0.4x001)
   Sumi-e 12.0
   Texture Fill 12.0.4 (12.0.4x001)
   TextureSelect 12.0.4 (12.0.4x001)
   Texturizer 12.0
   Tiles 12.0.2
   Torn Edges 12.0
   Twirl 12.0.2
   Underpainting 12.0
   Water Paper 12.0
   Watercolor 12.0
   Wave 12.0.2
   WIA Support 12.0.4 (12.0.4x001)
   Wind 12.0.2
   ZigZag 12.0.2
Optional and third party plug-ins:
   Frame From Video 6.0
   Magic Extractor 12.0.4 (12.0.4x001)
   PhotomergeUI 12.0.4 (12.0.4x001)
Plug-ins that failed to load: NONE
Installed TWAIN devices: NONE

Final Update: ...god willing...
OK! Check it, like I said in previous posts I seemed to have narrowed it down to specific mp3s not converting and playing in their native sample rate which if paired with another sample would give you the "audio midi sync" error and basically screw up your clock! It appears mp3 files converting to mp3 using iTunes would not convert to the correct sample rate if set to something other than 44 in logic and cause this. A tad peculiar Apple iTunes won't work with Apple Logic. I was able to confirm this on two mac's via my friend in Florida. He's running Tiger and tried the same experiment and Booya! Mickey Mouse! It appears this insane week long adventure has came to an end (...god willing) with a super specific unlucky shot in the dark on my part finally revealed to be an perfectly normal function of Logic (obviously one i'm not fond of..) As far as the errors / crashes / system overloads / kernal panics I think I can sort those out to the mackie onyx satellite not being a good choice and trying to add and remove firewire devices in the middle of the sample rate mayhem. Wow! all I can say is, I'm glad it's over
Wish me a lot of luck in the future.. I'm sure i'll need it!

Cannot Scan from Scanner

I cannot scan documents from my scanner into Adobe Acrobat Pro 9.3.2. The process only works once. Then if I run a repair of Adobe Acrobat, I scan do another scan, and so on. Just one scan per repair. The error is "The program can't start because NUVTwain.dll is missing from your computer. Try reinstalling the program to fix this problem." The scanner works just fine. I can scan to JPG images repeatedly without a problem. The issue is only with Adobe Acrobat Pro. This particular DLL doesn't exist on my system, but as I said, Adobe Acrobat Pro will scan once following a repair.

I don't know whether this will help you or not, but I had scanning problems with Acrobat Standard and got a tip from another forum that worked. I have to select "custom scan" from the options under "Create PDF from Scanner". Then, an additional window pops up from the hardware vendor (HP 3015 all-in-one scanner) which gives me other options to change or accept. Whether or not I change any settings, when I proceed it scans perfectly every time. Might be worth a try...

Problem importing from scanner into Photoshop Elements

I use Photoshop Elements 5 on a PC & am suddenly no loger able to import from my scanner (Canon MP990) & get the message: 'Could not complete the import because of a problem with the acquisition interface'.
If I try scanning directly from the scanner, I get the message: 'Scanner is not available while in use by another application or user' . I may have abandoned a previous scan at preview stage without cancelling, but it doesn't show up anywhere. I don't know whether this is a Photoshop problem or a scanner problem. My troubleshooting skills are rudimentary at best - I have tried disconnecting/connecting the scanner & shutting down the PC - any ideas ?
artistdts

First of all, are you sure that you want to abandon iphoto for the organizer? You don't want to use both--you will have to choose eventually. If you don't have experience with Organizer on a mac, I would strongly suggest exporting a few photos from iphoto, putting them where you want to keep them and using File>Get Photos>From Files and Folders to create a test catalog to use for evaluation while you make up your mind.

Trying to import from scanner, but only get the wizard and I need the advanced screen....

Hi,
I just installed Adobe Photoshop Elements 10 (I was using Elements 6 before).
I am trying to import a photo from my scanner, but am having some trouble. I need to import from the "advanced" screen I was using before, but now I am only getting the option to import through the wizard.
In Elements 10, when I click import I only have the option to "Frame From Video", or "WIA Support". When I pick the WIA Support, it takes me to the wizard.
In Elements 6, when I click import my scanner was actually listed and that is where I went to the advanced preview/scan screen somehow related to my scanner (it said Epson Scan at the top of the window).
How do I get my scanner to be listed in the import menu so that I can get to the Epson preview/scan window?
Thanks so much for any help you can give me.
Michelle

Oh, I spoke too soon. I just found out that I had to move the twain file from the optional plug in folder to the regular plug in folder. Everything is working great now.

Phshp CS4 keeps crashing when I try to import from scanner

Can anyone please help me?
I'm running Photoshop CS4 on a Mac Pro Desktop with Snow Leopard. I have a Canon Canoscan Lide 600F scanner. Every time I try to import from my scanner into photoshop, CS4 keeps crashing.
Do I need to delete Photoshop CS4 Preferences? If so where is the file located in Preferences, I can't find it anywhere.
Photoshop CS4 crashes every time I select "Import...Canoscane Lide 600F"
Thanks in advance,
- Nick

has scanning ever worked?
most of us here scan using the stand alone software or 3rd party software. The reason the TWAIN.plugin was not installed by default is that many of the scanner manufacturers have not followed Adobes specs and conflict with the TWAIN.plugin.
Also its seems a bit silly to tie up a $1000 application as a scanner UI for $150 scanner. You do realize Photoshop has no scanning ability of its own and relies on the scanner plugin to access the stand alone software that came with the scanner.
If you scan as a stand alone you can still work in Photoshop.

Cannot import from Canon Digital Camera

I've recently bought a Canon SX20IS and it has HD video recording capability.
I've recorded several videos and I cannot import the videos. I've tried importing it manually (from wherever I've saved it, be it: iPhoto, my documents, etc). The videos are saved as .mov files and can play easily in Quicktime. They also save into the iPhoto library easily enough.
iMovie begins to imports. Starting (everytime) importing fast, 3 minutes...2 minutes... then it slows down when it reaches the 1/4 done mark and starts going up (i.e.) 3 minutes... 4 minutes... 7 minutes...30 minutes... 47 minutes... about an hour... 2 hours... and I've left in on several occasions for more than an hour and yet it's still in the same place. When I force quit the application, there seems to be no "not responding" message correlating to iMovie. So I do not understand why it can't import it.
An example of what I've been trying to import is a 2minute 45 second long clip, 485.3MB
PLEASE help, it's driving me INSANE!
Message was edited by: Sanny_t

ANGIOMAN wrote:
I was directly connecting the camera via cable. My work around was to download with Canon Utilities, then I imported the RAW files from the hard disk into AP. Temporary solution as best!
I don't believe this to be a "temporary solution" at all. I do this routinely, except that I use Bridge for doing the download/import. I then import the files to Aperture. The up side, in my mind, is that I now have 2 copies of each image, in two different places and I always know where the original is.
Come on APPLE!
I think there are lots of other issues Apple could improve. For instance, making it easy to re-save an image once edited in Photoshop back to Aperture.
Jerry

Toolbars-no icons for import from scanner or undo

I'm using WIN XP Home Edition. I'm beginning to use PSE 5.0, after upgrading from PSE 2.0. In 2.0 there were useful icons in one of the toolbars at the top of the program: one was undo, and also return (to return from an undo); also, there was an icon for importing from a scanner. I don't find these icons in 5.0, and I have to use menu commands.
Is there any way in 5.0 to create a personalized toolbar with these helpful tools? Or are there toolbars I'm not seeing that can be enabled?
Thanks, ED.

Ed,
The short answer to both your questions is No.
This change in PE5 has caused a lot of comment:
Barbara Brundage, "PE 5 Undo Icon" #1, 30 Sep 2006 6:01 am
Bob

Importing from scanner in Elements 11

I've just upgraded from Elements 4 to 11 using Mac OS 10.6
Previously, when I wanted to import an image from my Canon 8600F Scanner I went to File,Import,Canoscan 8600 and the Twain driver window appeared. No problem.
Now with 11 this doesn't happen. It doesn't happen with either Editor or Organizer. A search on these pages shows a similar problem with Elements 10. I've carried out this procedure but it doesn't work. Why not? What is the point of this programme if it won't import from a scanner or am I missing something?
Not impressed with the Adobe website at all. Why is it so difficult to access the company for guidance? This could be my last Adobe product.

This document includes information about where to find and how to install the TWAIN component that was previously installed with your application for versions earlier than Photoshop Elements 9.
Important: Do not move plug-ins from previous versions of Photoshop Elements into the Photoshop Elements 11 > Plug-Ins folder, or set the Photoshop Elements 8 (or earlier) > Plug-In folder as the Additional Plug-Ins Folder in Preferences.
Note:
If your version of Photoshop Elements is 9 or 10, refer to the KB article TWAIN is not installed with Photoshop Elements versions 9 and 10.
To the top
Macintosh
If you would like to have TWAIN support on your Macintosh system, then we strongly recommend that you access your device through Rosetta (PPC) OS. Otherwise, we suggest that you scan your image in first and then separately open the image in Photoshop Elements.
To install the legacy TWAIN plug-in for Macintosh, copy the ImportModules folder from:
//Applications/Adobe Photoshop Elements 11/Support Files/Optional Plug-Ins
into
//Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins

Import from scanner give error message "This file already exists in this catalogue"

I can import from the scanner occasionally, but often times get this error message. " this file already exists in this catalogue" and the scanned picture is discarded.
I see others have had it as well, but no solutions were posted. I'm running Photoshop elements 11 with all current updates.

Thanks for the reply. My Image wasn't in a version set however. I scanned a new photo which was successsful. I then scanned a second photo different from the first, which failed. I think possibly the software for my HP scanner is at fault, since it always names the scans as image1.jpg. It doesn't give an option to increment successive scans to a different name which probably caused the problem.

Import from scanner disabled in Preview

OS X Yosemite 10.10.2
iMac 20" Mid 2007
2.4 GHz Intel Core 2 Duo
4 GB 667 MHz DDR2 SDRAM
Canon Pixma MX470
For some reason I can no longer Import from my scanner in Preview. As you can see below, the menu option is greyed out.
Is there an Apple fix in the works?
Is there a workaround that could restore this functionality?
Thanks
Brian

Ha!
I fixed it.
Here's what I did:
-Run HP Uninstaller to remove... everything?
-Reboot the laptop.
-Do a factory reset on the printer, then re-enter the WiFi password.
-Download the driver (is that what it is?) from hp.com/support. I noticed that the file is called "HP Inkjet SW OSX Mavericks.pkg" even though my OS is called Yosemite.
-Install that, following all prompts. When I added the printer I picked"HP Officejet 6700" rather than "AirPrint" for"Use:"even though AirPrint would have been the default and the choice of "Auto Select". See attached screenshot.
-Go to Preview, menu File > Import from HP Officejet 6700... and test. Success!
Of course I don't know which of these things made the difference, but it worked for me.
Cheers,
b

Cannot import from Olympus E-P1 in LR-3

Hi. I have an Olympus E-P1 and a Nikon D90. Both imported picture files (JPG) without issues in LR-2 (both v2.6 and 2.7). Just upgraded to LR-3 and the Nikon exports fine but the photos on the Olympus are not recognized by the new import dialog box. I have (and had) the Olympus set to MTP mode and can work around this awkwardly by resetting to "mass storage" mode but that seems clumsy.
My question is, of course, what changed? Am I missing something obvious? LR 2.7 was still left on the computer and I retested it with the Olympus... worked perfectly. Using the Mac version of LR-3 at 64 bits. Any suggestions would be much appreciated... Thanks! Andy

Thanks both. Getting photos on my computer isn't really my main concern. My iMac has an SD slot but I have always imported from the cameras w/o incident and it is (much) faster and I'm not wearing out card slots. My issue is just that any camera I have had always worked with LR2 and LR1 before that. I upgrade to LR3 and there is an unexpected change. I wanted to know why. As it turns out, LR3 will import from the Olympus in Mass Storage mode as mentioned without much difficulty (although the device now has no name) so I can live with it but why for only one of the two cameras? I should be grateful since the Nikon doesn't give me a choice with respect to exporting mode and that's the camera that works as before. One more detail. When I'm in the desired MTP mode, LR3 DOES recognize the Olympus by name (my first post was misleading), just not the photos. Anyhow, thanks again for replying!

I cannot import from scanner

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