I cannot install Adobe Photoshop 11! Error:„The file archive part of Adobe Photoshop Elements 11 is missing"
But they are in the same folder and downloaded correctly as:
PhotoshopElements_11_WWEFDJ.exe
PhotoshopElements_11_LS15.7z
I searched the support pages and found this article: http://helpx.adobe.com/de/photoshop-elements/kb/troubleshoot-installation-photoshop-elemen ts-premiere.html
But it only says that both have to be downloaded completely (they are) and in the same folder!
It still doesn't work. Please help me
Thank you very much, Anke
that 7z is not the correct file. click the link below and download the correct (PhotoshopElements_11_WWEFDJ.exe.7z) 7z.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
Similar Messages
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I have a laptop PC and am trying to install my product. After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.
Please help, I don't know how to do this
Thanksyou need both the exe (which you have) and the matching 7z (that you don't have, yet). dl it:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to extract Adobe Photoshop Elements 13. Please download all parts.: I've also gotten an Exit Code: 7 when trying to install. I've turned my McAfee virus system off while trying to install.
Hi,
Have you tried downloading Photoshop Elements 13 from here?
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
There is only one file to download - which one depends on your system (32-bit or 64-bit).
These are the trial versions but will convert to the full version when you supply your serial number.
Brian -
I can't open either file, first one keeps asking me what to open with and the second one says, the file archive part of adobe photoshop cs5 is missing. what am I doing wrong? I have a serial number
It sounds like your downloaded archive file the big is eithe corrupt or not where it should be. That file is a 7Zip file which can be extracted with 7zip. If the downloaded file is bad delete it and download it again Download CS5 products
-
i am trying to download CS6 design standard. but it wont work. the second part of the download comes up with the following message "The message says" the file archive part of Adobe CS6 Design Standard is missing. you need all parts in the same folder in order to extract adobe CS6 Design Standard. Please download all parts."
Does anyone know what to do?Do as it says: Put your downloaded 7z file and the *.exe in a proper folder, not just dump it onto your desktop or whatever.
Mylenium -
The file archive part of Adobe CS6 Design and Web Premium is missing.
The file archive part of Adobe CS6 Design and Web Premium is missing. You need all parts in the same folder in order to extract Adobe CS6 Design and Web Premium. Please download all parts.
Sorry. After downloading required Adobe CS6 Design and Web Premium files and attempting to install, the error message "
The file archive part of Adobe CS6 Design and Web Premium is missing. You need all parts in the same folder in order to extract Adobe CS6 Design and Web Premium. Please download all parts" appears. Using Window 8. This happens on the Adobe Design and Web Premium CS6 installer file. -
The file archive part of adobe pse 11 is missing you neeed all parts in the same folder in order to
the file archive part of adobe pse 11 is missing you neeed all parts in the same folder in order to extract, please dowwnload all parts, this is the messsgae i keep getting when trying to dowmload pse 11 on to windows
Try extracting all of the files from the zip file first. I received this same error when trying to run the exe from within the zip.
-
I am trying to download Elements 12. I've downloaded the two parts on your web site but when I run the second part it comes up with a message saying 'The file archive part of Adobe Photoshp Elements 12 is missing...'. What should I do?
Hello
I’ve managed to get it to work now but not as straightforward as I’d have liked and difficult to find out how to get help.
Rory -
I can't open adobe captivate 8. I get a message that say the file archive part of adobe captivate 8 is missing. Please download all parts. I have the serial number. How do I download all parts?
Hi There,
It seems that you have only downloaded .exe file. You need to download two file .exe and .7z and put it in a same folder and then try to run .exe
Regards,
Mayank -
The file archive part of adobe is missing?
I just downloaded Premiere and Elements ( or is it the same thing...i'm really new to this) and it is says the file archive part of adobe is missing. It's saying I need to download/locate it? What do i do?
ThanksI ended up having to do the live chat with someone at Adobe and they ended
up sending me links to download the applications not sure what else you can
do it was awhile ago so I don't really remember what happened -
It never asked for a location to download either file....Also, has anybody figured out how to access live chat with Adobe? I'm thinking this option in summary of options available is BS as it's all grade out.
Hi Justme,
Apologies for your incovinience.
Requesting you to please go to https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us. When you click on download button (after selecting your OS details), it should open a new browser window (which will launch the Akamai installer automatically). Please cancel any installation or error shown.
The newly opened browser page will look something like this:
As highlighted, please click on these links (one by one) and see if it downloads the required files. The downloaded files will be compressed with 7z format. If you have some extracting tool (like WinZip) try extracting it. If you don't have it, download 7z. Its a free utility from Microsoft. Once downloaded and installed, you will be able to extract file and locate the PSE setup.
Please let me know if you face any issues.
~Surendra -
While extracting Premierr Pro electronically downloaded image I am getting error as per the problem subject.
Please assist to resolve this.what file(s) did you download?
did you download directly from adobe.com, or indirectly from prodesigntools.com?
and what is your os? -
rying to install photoshop elements 12 File Archive part of adobe premiere 12 is missing. You need all files in the same folder
It is actually a link from Tech Soup to a special link on Adobe. But no
chance to put in my serial number get that error message after I download
the exe. Tried to copy page I would select the correct file
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I have Adobe Photoshop Elements 5.0 and am trying to upgrade to 13 - getting error message that "file archive part" of Adobe 13 is missing. When I try to download installers for older products it only goes back to v7, not v5 what to do next?
TDFields you will want to ensure the 7z and exe file are in the same folder/directory. You can find more details at Find a download link on Adobe.com.
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Error message says "the file archive part of photoshop elements 11 is missing"
I made a purchase that included a free software bundle with Photoshop elements 11 yesterday and have now downloaded both files 5 times, followed all the information I have been able to find on the forum threads but still have the error message
error message says "the file archive part of photoshop elements 11 is missing"
I am at my wits end as I really want to get this downloaded. Have been using elements 8 for years and love it but wanted to update it to 11 and this was going to be perfect but has turned into a 15 hour nightmare trying to get some where with it.
Can anyone please help me out before I stake my pc?
Any advice would be appreciated.Hi Summer,
The error message you are getting is indicative of the missing files for the installer to get started with the installation.
Navigate to the location where you saved your download. If you see any files ending in ".part" then the download did not finish. ".Part" files are temporary files replaced by .7z, .exe, or .dmg when the download is complete.
For Windows the Photoshop installer has 2 files - one with .7z extension and the other with .exe
Make sure you have downloaded both the files in the same folder. Run the .exe file to start the installation.
Alternatively you can try downloading the files from the direct download links available at : http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
Please make sure you follow the important steps mentioned on the page before initiating the download.
Regards,
Ravi
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