I cannot install Adobe raw converter 5.7 on my copy of CS4. Can anyone help? Thanks

Did you try downloading the update and try manually updating ACR?
Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh

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HT1338 I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?

I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?

TurboTax this year requires OS X 10.6.8 as the minimum operating system. It also requires the system be running in 64bit mode with OS X 10.6.8.
You can purchase OS X 10.6 from the Apple online store by calling them at 800-MY-APPLE, or you can order it online too. Install, run software update until no more updates are available, and you'll be at OS X 10.6.8.
See this thread to enable running in 64 bit mode.

How do I install mountain lion if I still have 10.5.8 ? Can anyone help me ?

ow do I install mountain lion if I still have 10.5.8 ? Can anyone help me ?

Buy Snow Leopard - http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard - install it and do all the updates to 10.6.8 and then you can download and install Mountain Lion from the App Store (assuming that your Mac has the minimum requirements).
Clinton

I bought a Nikon D810 and the RAW files will not open in Photoshop 6. Can anyone help me?

I bought a Nikon D810 and the RAW files will not open in Photoshop 6. Can anyone help me?

You're welcome! It's usually CS5 and below that has the ACR update problems.
What counts is that you are back in business.
Gene

Cannot eject the start-up disk from my PowerBook G4 (laptop). Can anyone help me? My screen is blank too, that's why I'm using the start-up disk. MacBook Pro (17-inch 2.4 GHz), Mac OS X (10.7.4)

Cannot eject the start-up disk from my PowerBook G4 (laptop). Can anyone help me? My screen is blank too, that's why I'm using the start-up disk.
MacBook Pro (17-inch 2.4 GHz), Mac OS X (10.7.4)

Try holding down the trackpad button while starting up the PowerBook. Holding down mouse button during start up ejects the disc in the optical drive, so I'm guessing it would work the same with the button the the trackpad.

I have downloaded a movie which has the extension .m4v. This will not play on my CD player and I can't find software to convert to a more universal DVD format. Can anyone help?

I have downloaded a movie which has the extension .m4v. This will not play on my DVD player and I can't find software to convert it to a more universal format. Can anyone help?

If you've bought a film from iTunes then you can only copy it to a DVD or CD for backup purposes, you won't be able to watch it on a stand-alone DVD player.

I have an iPad 2. It synced all my information from my Android to the ipad. I cannot get my calender on my ipad to sync with iCloud. Can anyone help?

have an iPad 2. It synced all my information from my Android to the ipad. I cannot get my calender on my ipad to sync with iCloud. Can anyone help?

Okay, this is interesting, because I was under the impression that FOR IOS DEVICES, contacts are NOT included in a backup, since they are already on icloud (in the contact database). And since you erased the contacts, then they are gone for good. One recommendation I've read about is, assuming you have a computer like a Mac also connected to the same icloud account, you can get the contacts back from a backup of the computer, like Time Machine. However, I don't know where you'd look for that file or files (even though the contacts are stored centrally on icloud, I'm guessing they are also stored locally in a cache file).
I think another suggestion made here (IIRC) is to turn off syncing of contacts (on the device), then do a restore. Since there's no sync, icloud's empty contact database will not overwrite the local contacts on the deviced. Again, I may not be remembering correctly. Some of these older posts about this same problem were some time ago.
I'd welcome anyone who really knows the details on this to add to the discussion here. This is an issue faced by many posters.

I purchased elements 11 - I have installed on work computer but it will not allow me to install on laptop stating the code has already been used. Can anyone help me install on laptop please?

I purchased elements 11 - I have installed on work computer but it will not allow me to install on laptop stating the code has already been used. Can anyone help me install on laptop please?

No, I have the music I want to move from the laptop to the phone selected. Then I go under file, devices, and try to click sync but it is not available to click.

Trying to watch my nephews hockey game which is streamed through FastHockey. Want to watch it on our flat screen and thought AppleTV would be the answer. I cannot get AppleTV to mirror what is on my PC screen. Can anyone help me?

Trying to get my live stream from my PC to mirror on the flat screen via AppleTV. Cannot stream it through my iPad because original streamer states there is a conflict between Apple and Adobe....so I'm trying to stream it through my PC. I cannot get the flat screen to mirror my computer screen. Can anyone help?

AirPlay is supported on windows too, mirroring of a computer display is not supported by AirPlay it isn't a mac v PC thing.

HT1923 i have installed the updated itunes but it is not recognizing my devices can anyone help

i have installed updated version of itunes but it is not recognizing my devices can anyone help

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

I'm having trouble installing Adobe Flash Player. Get a failure to initialize message. can you help

I'm having trouble installing Adobe Flasher Player. When I try I get a failure to initialize message. How do I initialize it?

Dj5263 wrote:
Hi my name is Derek in I'm having trouble installing adobe flash player for Kindle HD could you please help me.
You'll continue to have trouble, because...
There is no more Flash Player for Android and there won't be another. Android is no longer compatible with Flash Player. Playing Flash content is very processor consumptive and it drains your battery, also shortening the life of it. Android (Google) recommends using either "Dolphin" or "Puffin" as your browser if you need to view Flash content with a mobile device running Android. They're both free in the GooglePlay store.
These browsers use "server side" rendering to reduce the load on your device.

All adobe applications work like a dream. Except Illustrator. Can anyone help?

I just recently bought a iMac 5K retina, base model. I've been using all applications for a while now and while everyone one of them works like a dream, illustrator is extremely choppy and unworkable. As in, when I drag an dartboard, it slowly gets dragged. In fact I didn't have this problem on my Mac air. Can anyone please help me?

I've posted the same question on their Illustrator community. But haven't gotten any replies so far.
Here's the thing though. When I use the exact same illustrator file on my Mac air (late 2011, I think.) it works perfectly. No lag, no choppiness. I've installed Yosemite on that as well. So I don't know what going on.
In fact when I use applications like premiere pro and photoshop on my 5K iMac, it works without one iota of a lag. I just don't understand why only illustrator is having this problem. And since I 80% of my designs are done on illustrator, I'm feeling a bit nervous. I wonder if any other 5K owners are experiencing anything like this...?

Cannot Install Camera Raw Converter 5.2

I get an error message telling me that there's an error and that I should abort, retry, or ignore and implement remaining updates. What should I do next?

Brian - In CS4, Bridge has the option of "pre-starting" when you turn on your PC. This "pre-start" has the following impact:
- Makes your PC boot-up take slightly longer
- Makes Bridge start up faster
- Can cause the problem you are having (since Bridge is active even though you don't know it)
If you haven't tried it already, Go to Edit>Preferences>Advanced in Bridge and turn off "Start Bridge at Logon". You will then need to close Bridge and you may also need to re-start your PC. Then you can try your update.
Hope that helps.

I cannot get Raw to reopen after clicking on a smart object can anyone help?

I cannot get RAW to reopen when double clicking a smart object?
Any advice on troubleshooting?

If you open Bridge, and ctrl or cmd r on a jpeg, does Adobe camera raw open?

I cannot install itunes unless im signed in as administrator on windows 7, can someone help?

i couldnt click on my itunes link, it did nothing, so i read blogs and most people said i needed to upgrade to the new itunes. So i deleted my other itunes on my computer and download the new version, now it starts installing and half way thru says that i cant go any further unless i am signed in as admin. I dont know how to do that. Can someone tell me on windows 7 how to log in as admin so i can install itunes? Thanks!

now it starts installing and half way thru says that i cant go any further unless i am signed in as admin.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.)

I cannot install Adobe raw converter 5.7 on my copy of CS4. Can anyone help? Thanks

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