I cannot install Adobe X Pro. It states that I already have a more functional product installed.

I only have Adobe Reader XI and Adobe Flash Player loaded on my laptop. Any suggestions?
Thanks,
JD

Hi jtide,
Please check if you are trying to install Acrobat X Pro or Reader X.
If it's Acrobat, then try uninstalling Reader 11 and install Acrobat. After Acrobat is installed, Install Reader 11.
Acrobat X Pro with Reader 11 can be installed on the same computer.
Check the version interoperability list : http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html#main_Ve rsion_interoperability

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When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate." I have a Pro trial installed but did not seed so much functionality so I purchased standard.

When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate." I have a Pro trial installed but did not seed so much functionality so I purchased standard.

uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.

Can't install Acrobat X Pro. Error message says I already have a more functional product installed.

I'm trying to install Adobe Acrobat X Pro. I continue to receive error messages saying I already have a more functional product installed. I have FM 12 and Adobe Reader XI.

Hi Beth,
You should not receive this message if you dont have Acrobat 11 installed.
Try removing Reader 11 and check.
Regards,
Rave

Setup has detected you already have a more functional product installed....

Ok, have adobe standard XI. end user needs Pro to redact sections of pdf's.
paid 199.00 for digital upgrade from standard to pro. download...execute...
error on starting setup. setup has detected you already have a more functional product installed....installation will now terminate.
I have 2 choices. the Go to hell adobe your product dont work, and process a refund.
or
try to get phone technical support.
Honestly why does adobe make it so difficult to work with them. My company needs digital signatures and i'd never use adobe. Adobe support is the worst in the IT industry imo and apparently their software developers cant determine that Pro is and UPGRADE from standard.
if anyone understands a work around i'd be interested in hearing but i can't say i've ever had an efficient experience with adobe and i wish i could find an alternative for adobe acrobat pro.

First you are attempting to install Acrobat Pro XI over Acrobat Standard XI and it's throwing an error that you have a more capable product. While not the most elegant or even correct message IMHO what it means is that you can't install the same version of Pro over Standard. If they were different versions (ie. Acrobat Pro XI over Acrobat Standard X ) then it would work.   There are good reasons for this installation error, but let us try to get you to the place where you can actually get the work that you need to get done accomplished.
You can use a virtual machine like VMWare, VirtualPC, Parallels, or Oracle VirtualBox to host another Windows instance and load Adobe Acrobat Pro on that vm. These are really the best way to keep things on the same machine and have both as separate usable installations. In all cases, you provide the Windows installation media. The price of the VM software varies from free to some reasonable prices.   Your choice though.
VMWare is a purchased product Windows and Mac: http://www.vmware.com
Parallels is a purchased product for Mac only: http://www.parallels.com
VirtualPC is downloadable from Microsoft at no cost: http://www.microsoft.com/en-us/download/details.aspx?id=3702
Oracle VirtualBox is downloadable from Oracle at no cost: https://www.virtualbox.org
And one more thing... you need to contact Adobe Customer service because you should be using the full Acrobat XI installer with a full blown installer Serial Numberand not the upgrade installer with an upgrade serial number.

I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program. When I try to do that, I keep getting a message that I have a more functional product installed. Regardless

I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program. When I try to do that, I keep getting a message that I have a more functional product installed. Regardless, I cannot open the document that i need and it is urgent that i complete it and send it in. Please help.

Use this link Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
When you have downloaded it, then clean out the old adobe reader and then try to install the latest one, i had to do this about a week ago and it solved the problem.
Regards

I tried to upgrade from XI Standard to Pro and it says I already have a more current version, but it's not Pro. What do I need to do to get Pro (installed, not the membership service)?

I tried to upgrade from XI Standard to Pro and it says I already have a more current version, but it's not Pro. What do I need to do to get Pro (installed, not the membership service)?

uninstall acrobat standard, clean and then install, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

I bought a new computer and tried to authorize it. It states that I already have 5 computers that are authorized. I no longer have any of those 5 computers. How do I deauthorize all of them, as it is not shown as an option, as my new computer can'

I bought a new computer and tried to authorize it. It states that I already have 5 computers that are authorized. I no longer have any of those 5 computers. How do I deauthorize all of them, as it is not shown as an option, as my new computer since it is not authorized.
Thanks

You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC.

Acrobat Pro XI will not install. Error says: Setup has determined you have a more functional product.

I have Standard XI installed and Pro will not install. Says Setup has determined you have more functional product. Setup will now terminate.

It may be that it is seeing the version number and not the product itself. All I can suggest is for you to deactivate and uninstall Std, then install Pro.

HT1420 my computer crashed and we replaced it with a new mac - but when I try to open itunes it states that I already have 5 computers authorized - since the computer crashed and is in the trash, I can't deauthorize it in order to set up the new mac....wh

computer crashed and is in the trash - thus can not deauthorize it to allow me to the new computer - what can i do?

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup.

Attempting to reinstall Acrobat Pro ver 8. Error: a more functional product installed"

My computer crashed a few months ago which required reinstalling all software. Acrobat Pro was not showing up on my programs menu yesterday so I assumed I had not reinstalled it. I attempted the installation and received error: "Setup has detected that you already have a more functional product installed. Setup will now terminate."
Assuming that it was installed, with updates, I decided to uninstall it. It is not listed as an installed program in Control Panel / Programs and Features; however, there is an Acrobat 8.0 folder in Program Files/Adobe. After this didn't work, I uninstalled Adobe Reader 9.0 but it made no difference.
The following are installed: Adobe AIR, Adobe Captivate 4, Adobe Creative Suite 4 Production Premium, Adobe Creative Suite 4 Web Standard, and Adobe Reader 9.1 (which I reinstalled today).
I called tech support, but since it is not the current version, have to pay for support. Can anyone help with this problem?
Thanks!

You are not supposed to have Reader and Acrobat Pro installed on the same computer. Additionally, your CS 4 Production Premium should have come with Acrobat Pro 9! If that is installed, you should not try to install 8. See if you can fix the installation of CS 4 Production Premium installation to get it to install Acrobat Pro 9. If that is not possible, I'd advise deactivating your Adobe Software, running the CS 4 Cleansscript and then try re-installing fram scratch.

Acrobat 9 fails to install: 'more functional product'

I tried to install Acrobat 9 but was told I have 'a more functional product' so the install quit. I do not have Acrobat installed, but Reader 11 is installed. Is the installer confusing the two?

1strail wrote:
Of course now I have a red badge on the App Store that is asking me to update the Epson driver. I wonder if that will blow out the TWAIN driver. It's epson14333.dmg.
No. Your TWAIN drivers are separate than the Image Capture Device drivers that would be installed by the printer driver update.
Also, no way of getting rid of the badge notification in system preferences. App store is not listed.
There is no law that you must update software just because it is available. There is no way to get rid of the red badge, but you don't have to do the upgrade.

Cannot Install Acrobat 9 Pro Extended - More Functional Product Available

I am trying to install Acrobat 9 Pro Extended on my new PC. I get an error that a more functional product is avilable on my PC and the install closes. I installed Framemaker 10 before attempting Acrobat 9 Pro Extended. I notice a folder in my files that is Acrobat 10 (but there is no icon or program option in the menus). Is this the problem? Do I need to uninstall Framemaker, then install Acrobat 9, and then reinstall Framemaker? Any help is appreciated.

Hi, yes, understood that they are different things. However, if I'm to
rely on the link provided on the first reply then does it follow that 9
Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
Mountain Lion, and as I've also mentioned on my first post, I was able to
install 9 Pro and update it as well.
It really is just odd that Lion is singled out here. I also checked this
and there is no mention of problems with updating 9 Pro:
http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
Sorry, but just trying to really find a workaround for this issue right
now. We though of using X Pro instead but, again, if I rely on the system
requirements on this link -
http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
version our user has is still not supported.
Mac OS
Intel processor
Mac OS X v10.5.8 or v10.6.4
512MB of RAM (1GB recommended)
1.2GB of available hard-disk space
1024x768 screen resolution
DVD-ROM drive
Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
Thanks.

Cannot register Adobe XI Pro

Hi All,
I cannot register Adobe XI Pro and getting error message 'Please connect to the internet and retry' while registering product.

Moved to Acrobat Installation & Update Issues

I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens. I trouble shoot it and it says incompatible application.

I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens. I trouble shoot it and it says incompatible application.

It sounds like an issue of trying to run XI on VISTA. That combination does not work. Info on both the Acrobat full version (including sub-version) and OS would help. It might also be an issue of running 11.0.0 on a system that needs the updates to work.

My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old compute

My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old computer.

if you need to deactivate, contact adobe support
https://helpx.adobe.com/contact.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I cannot install Adobe X Pro. It states that I already have a more functional product installed.

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