I cannot install apps on my iPhone or iPad over WiFi

I have erased my iPhone, changed my Credit Card, changed my passwords, reset my wifi router. There is nothing more to do. Can anyone help me install apps on my iPhone? I've never had this problem before. I simply cannot install apps. The end. Not updates, not new purchases, not free purchases, nothing.

You can turn off iTunes match from settings> music> iTunes match> off. However you may wish to simply hide the content which is not on your phone until you are in a location where you are able to download content that isn't. You can do this at settings> music> show all music> off.

Similar Messages

  • Cannot find apps purchased for iPhone and iPad in iTune

    My iMac 27 running very slowly under Mavericks and since the upgrade of iTune to version 12.01.26 being impossible to complete a sync of my iPhone and iPad I decided to completely reset my iMac 27. Before doing this I copied all the files I wanted to keep on my MacBook Pro (including all my music and apps for iPhone and iPad).
    The OS X Mavericks being no longer available on the App Store I completely reset my iMac 27 and installed OS X Yosemite 10.10. Once this was done I copied back all the files I wanted to keep from my MacBook Pro (running Mavericks) to my iMac 27 (now running Yosemite). There was no problem with all my music now appearing in iTune. However I cannot find any of the apps I bought for my iPhone and iPad and which I copied back from my MacBook Pro (running Mavericks) to my iMac 27 (now running Yosemite).
    All the copied back apps appear correctly in the following directory of my iMac 27 :
    Musique/iTunes/iTunes Media/Mobile Applications/
    However none appear in any of the 5 sections in the Apps section of iTune.
    I decided to purchase an app in the App Store to see where the related file would appear and it appears in the same directory as stated above. I can see the icon of this newly purchased app in the app section of iTune but none of the apps I recopied from my MacBook Pro. Moreover when I go in the app store to see the newly purchased app I can see that it has been downloaded. However when I try to do the same for the apps I have already purchased and recopied the App Store tells me to purchase them. When I try to do the same on my MacBook Pro the App Store tells me that the apps have already been purchased, though they were the copied apps from my iMac 27 before full reset.
    Can someone help me to get all my previously purchased apps in iTune on my iMac 27 so I can sync my iPhone and iPad without loosing all the apps which appear on them ?

    Fruit Ninja has a unique iPhone version and a unique iPAD version. So for this particular App you can buy both. That said, if you decide to buy the iPhone version, the iPhone version will also work on your iPAD too. But the iPAD version which you have already purchased will not work on the iPhone.
    So to summarize, iPhone apps will work on iPAD, but iPAD unique or specific apps will not work on the iPhone. Some apps are designed to work on both beyond the features of just the iPhone app. The Fruit Ninja HD unique or specific iPAD app will not work on the iPhone.

  • Cannot sync iPhone or iPad over WIFI

    Since upgrading to Yosemite, IOS 8.1 and iTunes 12, I can no longer snyc over WiFi both iPhone 6 or iPad Mini. Both devices do not show up in iTunes toolbar over WiFi. For a brief moment after IOS 8.02 upgrade to  8.1, I was able to both connect and sync over WiFi and I thought the problem was solved by the IOS upgrade. I was wrong. Any suggestions?

    Did you try uninstalling and reinstalling iTunes and all components as directed in here.?
    iOS: Device not recognized in iTunes for Windows - Support - Apple

  • I am trying to sync my iphone 4. Get error :"itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined"

    I wanted to sync my iphone 4 (cdma).  I have synced it before successfully.  I am getting an error "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" and the apps and items follwoing apps in syncing (photos for example) will not sync. Items prior to apps synced (calendar/contacts).  I restarted both my iphone (currently on ios 4.2.8) and my computer, itunes was on 10.6.1, same problem.  I installed itunes 10.6.3, same problem.  I had been waiting to update ios to 5.1.1 and would like to do that now, but wanted to sync first.  Anyone have any ideas?  I am stumped!  Thank you.

    Hello glenysfromwm
    On your computer, try the download link below to get the latest version of iTunes to download so you can sync with your computer.
    iTunes 11.1.5
    http://support.apple.com/kb/dl1614
    Regards,
    -Norm G.

  • The software on iphone has expired + Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined + Can't restore = Help!

    Hello guys, I'm begging for your help, I've read so many threads, nothing works for me. I hope you will try to help me
    First message I get when I connect the iphone is
    "The software on iphone has expired and must be updated to a newer version"
    Then it tries to backup but I get
    "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"
    When I click check for updates it says I have the latest version (5.0)
    When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again"
    Tried that MANY times but no luck.
    This iphone was on a developper account but it is not anymore (removed from developper account).
    I'm the administrator on my PC. When I'm on the summary of my iphone it shows N/A as my phone number.
    Back up to icloud doesn't work because I didn't set it up before it stopped working
    When I try to activate it directly from the iphone I always get "Could not activate iphone. Your iphone could not be activated because the activation server is temporarely unavailable..." (for the past 3 weeks :s)
    I can access my music and everything from itunes.
    I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work.
    I also tried device manager, select PC, scan hardware for changes (read it worked for some) but not for me after that I don't get the
    "The software on iphone has expired and must be updated to a newer version" and "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined" ...I just get "Itunes could not back up iphone because a session could not be started with the iphone" + "itunes could not sync because a connection could not be established with the iphone"
    Please help me make it work again! I'd go to an apple store but I'm in south-east asia at the moment and there is nothing like it in 700km +
    This little machine would be perfect to travel with, it's a shame it just stopped working like 3 weeks ago, just said I needed to activate it again ...
    Thanks a million times!

    I can't access it on the iphone as I said
    On itunes in summary I have  "Software version: 5.0"
    Yes I tried to restore it
    "When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again" ...did that many times but always the same error message
    "I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work."

  • HT1386 trying to sync iphone 4 and itunes keeps coming up with "itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"?

    trying to sync iphone 4 and itunes keeps coming up with "itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"?

    Same issue. Is this a new bug with iTunes 10.5.1??
    Anyone know of a solution?
    I reported it to Apple on the feedback page, but, I'm pretty convinced that Apple doesn't listen to or read their feedback. http://www.apple.com/feedback/itunesapp.html

  • ITunes cannot sync apps to the iPhone " my_iphone_name_here " because the apps installed on the iPhone could not be determined.

    guys please help cant sync anything at atll
    itunes cannot sync app to the iphone' my_iphone_name_here'because the apps installed on the iphone could not be determined

    I also got this message when trying to sync my 3G iPhone. I followed several suggestions found here: tried restarting everything, then changing automatic updates in iTunes. I  also tried the "scan for hardware changes" suggestion, but nothing worked.  Then as per the above posters, I also went into iTunes, selected Apps, and went to the bottom right to get App updates. A list of needed updates appeared with the icons, and as they updated, the icon would disppear, until I was left with   "SoundCloud".  It appeared to update fine, but the icon remained. I clicked "get update" a couple of times on the icon....it would update but the icon stayed on the list.   I tried to sync after this and still got the error. . Then I then deleted SoundCloud from the phone, and the sync worked fine.  SoundCloud was reinstalled on my phone during Step 4 of the sync. Hope this helps!! 

  • When syncing my iphone an error message appears saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help?

    I have the iphone 4 and when syncing my iphone an error message appears half way through saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help? I cant back up my iphone as this appears every time :-(

    As another post suggested, I restarted both the iPhone and the computer, and that fixed the problem.

  • TS1702 Cannot install apps at all in app store, even free. iPhone 4 says there is a billing issue and wants my security code which when I enter it, it claims it's invalid...

    Cannot install apps at all in app store. iPhone 4 says there is a billing issue and wants my  credit card secruity code which when I enter, it claims it's an invalid code...

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

  • I cannot install apps that are upgraded to ios4.. im using iphone 2g 3.1.3 this makes me sad.. why does apple need to updates many apps when we cannot update an iphone 2g anymore..

    i cannot install apps that are upgraded to ios4. im using iphone 2g 3.1.3 this makes me sad.. why does apple need to updates many apps when we cannot update an iphone 2g anymore..

    I am having the exact same problem with trying to sync my iPad with my computer. To make a long story short, I had to reinstall Windows for my computer and therefore had to reinstall itunes.
    I have done back ups in the past for my ipod touch and other ipods with no problems, but unfortunately I have never been able to back up my iPad. During a sync, the iPad would always disconnect from my computer and it would never finish. it would say the connection was lost, but nothing is wrong with the connection.
    So now I have over 100 apps and thousands of pictures that I am afraid will be deleted if I run the sync in itunes. I have tried to transfer purchases and it goes through the list of apps, but nothing is ever transferred.
    Any help would be appreciated. I am not interested in jailbreaking my iPad to solve this problem. There should be a fix for this and I want to upgrade to ios 4.3 as the original poster. Please help

  • I cannot install app from my pc. I bought new 4s today and i want to install apps to my iphone. but it does not sync.

    I cannot install app from my pc. I bought new 4s today and i want to install apps to my iphone. but it does not sync.

    You are aware that you can only sync apps using iTunes and that the apps must be from Apple app store?
    What did you install in the Phone Shop?

  • Cannot install apps directly; no error msgs; AppleID okay

    Yesterday, in the middle of upgrading an app on my iOS 7.1.1, I tried to install another app and it prompted me to enter my AppleID password. From that time selecting any app from the App Store on my device would SILENTLY not do anything, ie. Click on FREE --> Click on INSTALL --> after a few moment the icon would revert to FREE, ie. No error messages, nothing, ziltch, nada !!
    I then spent hours not finding any exact same problem on numerous forums, but found a similar problem, albeit with Apple actually bothering to give an error message, on this blog:
    [LINK#1]
    http://apple.stackexchange.com/questions/102935/cant-install-apps-from-app-store -on-iphone-with-ios-7
    What disgusted me all the way through my search was the IDIOTIC advice that Apple was consistently giving users with similar problems – they had them upgrading to the latest iOS (what a waste of time, as when you happily have a stable platform, you have to deal with a whole new set of things not working – theoretically could be okay, but Apple have consistently proven they ****-up every iOS release), and then fully resetting their device and wiping out all their settings (doesn’t seem to bother Apple to waste their customers time).
    After successfully fixing the problem, you realise when reading the other blogs that Apple knows what the problem is, but due to their obsession with a sealed user-de-enabled environment, they don’t want to provide access to the tools (why not? You’d think by iOS 7 they could have by now integrated soft recovery tools safely in the OS), but would rather make users corrupt their devices by dancing them in circles rather than admit what the problem is, and that 3rd party tools can fix.
    The solution? This linked blog indicates Apple get a corruption in their SQLite database that manages downloads. I installed macroplant.com’s iExplorer (I have no affiliation) and voila! renamed the offending file, and after a sluggish 30 minutes (where is was likely rebuilding the file), I could then install apps  again on my device. NOTE: no upgrading to later buggy iOS version, and no resetting my device and wiping out all my good work.
    [LINK#2]
    http://www.blog.gleff.com/2012/03/app-store-unable-to-purchase-fix/
    [LINK#3]
    http://www.macroplant.com/iexplorer/
    SYMPTON:
    Cannot install apps directly on Apple iPhone / iPad / iPod with no error messages.  User AppleID and other settings are correct and confirmed.
    RESOLUTION:
    Used 3rd party tool (get it and install it now before they remove the free DEMO mode) – macroplant.com – “iExplorer”
    QUESTION:
    If Apple insist on having a closed / sealed user environment, why (given how many iOS iterations they have gone through) haven’t they included the tools in the iOS to fix database corruptions without dancing users through timewasting upgrades and wiping out their settings, when this won’t fix the problem?

    By god, it works!!!!!!!       Thanks Tim
    Now this would not be a permanent solution - disabling zonealarm everytime I want to sync. What is the perrmanent solution?

  • HT203433 I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need

    I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need to do?

    You can write into support and ask for help reenabling the account through this link here:
    http://www.apple.com/support/itunes/contact/
    Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account.

  • When I try to update or install apps on my iphone it tells me my apple id has been disabled but when I go to the pc, I can log in fine.  Can someone help me?

    When I try to update or install apps on my iphone 3gs, it tells me my apple id is disabled, but when I log in on my pc it lets me.  Any ideas what to do?

    Try signing out, then back in on your phone: Settings>Store>Apple ID, tap the ID shown, sign out, sign back in.  If that doesn't work, reset your password here: https://iforgot.apple.com.

  • HT1947 After updating My Apple TV to 5.1 I can browse music library using the Remote app on my iPhone and iPad but cannot select a song to play. Is someone else having the same problem?

    I have updated my Apple TV to 5.1. Using the Remote app on my IPhone and iPad I can browse the music library on the Apple TV but I cannot select a song to play. Has someone else the same problem?
    Mats

    I think I found the reason. On my iMac that is hosting the music library a song already was playing. This seems to block out me from selecting another song though my Apple TV.
    Mats

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