I cannot install itunes 10.6.1 on my MAC OSX 10.5.8
I am trying to install itunes 10.6.1 on my MAC OSX 10.5.8 but it keeps stalling on the confirgure software spot.
The message says
The following step failed: run preipgrade script for AppleMobile Device Support contact the software manufacturuer for assistance.
Similar Messages
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I would like to purchase songs (you know spend $$$$) ... has apple completely cut off an entire group of mac users????
iTunes 9 will work with the store and your OS. You can download it here: http://support.apple.com/kb/dl1056
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Cannot install Acrobat Pro from Cs4Web Premium. Mac osx lion
I have had a problem for a while that although the updater keeps announcing an update and allows its download it will not update saying that Acrobat Pro needs re installing.
I have tried to reinstall several times but each time the install hangs on "Preparing to install".
Today I bit the bullet and uninstalled Acrobat Pro to try and resolve the problem and I still, after numerous attempts, get the installation hanging up at "Preparing to install".
I have repaired disk permissions and no change.
The disk image I am using, fully paid CS4 Web Premium, was downloaded today.
I need Acrobat Pro to function on a daily basis and any help would be hugely appreciated.
Thank you for your time
WillI am having the same problem as Willwinch, and it is increasingly upsetting me. My Acrobat Pro 9 was running perfectly fine until a HD failure. I installed and restored my files from a time machine backup and right away received a "Suite Product Activation Needed" error message. After chatting with Adobe customer support, I was advised to ininstall and reinstall Acrobat Pro. Fine, did that only to get an error that said "Licensing for this product has stopped working.". More customer support chatting indicated that the activation process for Acrobat Pro 9 is not supported with Lion. That is worth repeating, the ACTIVATION process is not supported. They said nothing about the actual software as much as I tried to get the "support" to clarify.
To make things more frustrating, my only option to get Acrobat Pro would be to upgrade to version X... Which I do not care to do. I paid $2600 for the Master Collection 16 months ago and I was hoping I could have functioning software a little longer than that. To make things EVEN MORE frustrating, because I bought the suite, I can only upgrade to the CS6 suite. Not only do I not care for Acrobat Pro X, I don't care for the entire suite at the moment. I am comfortable with CS5.
There has got to be some license file I can access and copy over or some other method of activation that will allow me to use my legitimte paid-for software that obviously works. I teach at a university and for years I have been a strong advocate of not pirating software to my students for a bunch of reasons. One of those reasons was "You will be glad you did when you need support". It is sad that is not true. I am not about to start pirating Adobe software, but I sure am going to be less likely to advocate against it from now on.
EDIT: This gets awesomer. I finally called a sales rep and he said I could upgrade to just Acrobat Pro X rather than having to upgrade the entire suite... which is sort of a consolation prize since I was hoping to get Acrobat Pro 9 working as it was. However, there was a little emailing and account snafu which resulted in Adobe charging my card twice AND me getting locked out of my Adobe account. Now I get to wait 5 to seven days for $199 of the $398 I was charged today to be refunded. It is amazing how easy money flows into Adobe and how difficult "service" and "product" are to get out. The sales rep was at least friendly and not condesending as the tech help was earlier.
Message was edited by: plazmyd22 -
I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I cannot install Itunes 10.1.1 on Windows 7 x64...
Hi all!!
I bought my ipod touch two days ago. But I cannot install iTunes on my pc.
I downloaded Itunes for x64 pc and I ran it as admin. So it starts and it stops ends the installation process and saying me -in italian language- "Si sono verificati errori prima che iTunes potrebbe essere configurato. Il sistema non è stato modificato". In english language it means: "Troubles occurred before iTunes could be set up".
I tried to delete "Temp" folder in appdata/local.
I'm a bit sad...I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I cannot install Itunes 10.6 on my Win 7 - 64 bit...Pls help
I cannot install Itunes 10.6 on my Windows 7 - 64 bit...I am so much frustrated that I will further buy no more Apple products. I have been taking everyones advise and done what was told to me through this forum but till time (since last 15 days) I am unable to install ITunes 10.6 on my said Windows 7 - 64 bit.
Pls help Pls help Pls help Pls help
Regards,
VivekIt will work with Windows 7 32 bit. On a 64 bit you will have to install Windows XP Mode. You can download it from the Microsoft Website. The XP Mode will run Windows XP in 32 bit. Microsoft has easy instructions on the download. One download at a time. Install the first download then the second download. You will have to copy your icon from all program and paste to the desktop if you are going to use it often.
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Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !
See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2 -
Cannot install ITunes--Mesage is "Apple Application Support was not found. Apple application Support is required to run ITunes Helper. Please uninstall ITunes, then install ITunes again. Error 2 (Windows Error 2)
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I cannot install itunes.
I downloaded i tenes and when i started installing it , it says "installing apple application support" and stops there
What can i do ?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I cannot install iTunes updates as of today. Does anyone have any idea what changed with iTunes?
The question apparently needs to be typed in twice... good work. Here it is again:
I cannot install iTunes updates as of today. Does anyone have any idea what changed with iTunes?Is this a distinct issue from the 42404?
If so, are you getting an error message when you try to install iTunes? If so, what does it say? (Precise text, please.) -
I cannot install itunes on windows 8.1
I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I have uninstalled and reinstalled a few times but with no luck. Does anyone have another option?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the above steps haven't helped try installing:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
Or roll back to:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
as appropriate.
tt2 -
I cannot install iTunes. I get a Windows Error 126 and missing msvcr80.dll. I've tried uninstalling and re-installing based on all the suggestions, but still have an issue. I've removed all the services, tried moving the dll files as suggested, but I still have no success. Spent all day on this issue. I am running windows 7.
Sorry to hear this isn't going smoothly for you. Try Troubleshooting issues with iTunes for Windows updates. You may have seen some of the suggestions here before but is has taken some users more than one attempt.
tt2 -
I cannot install iTunes on my computer, Winows 7. Error code -45075
I cannot install iTunes on my computer. Error code -45075
I used to have the same problem, and found a solution. It is very simple, ,just follow these steps below
Open the 'computer' file, found on start or might be on your desktop.
Click the C: drive, found on the left where theres a list of things such as favorites, desktop, etc
Locate 'Users' and open it.
Click your username
Go to AppData. (if its not there: on top, where theres 'File | Home | Share | View', click view, and then on the Show/Hide column, place a check by Hidden Items)
Click 'Local'
Locate Temp, and click it.
Highlight all the files and delete them. There might be some that you cant delete, but thats fine, just click 'skip'
Restart your computer, and it will be fixed!
Hope I helped -
I Cannot install itunes because of an error (-42404) Can anyone offer a solution please?
I cannot install itunes because of an error (-42404) Can anyone offer a solution please?
A search of the forums would be a good place to start.
Also, check out the "More Like This" section to the right.
Amazing what a little effort put forth will reveal.
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