I cannot install iTunes 11.0.1 on my Windows 8 64 bit PC

ITunes 11.0.1 will not install on my Windows 8 64 bit PC.  It downloads 55.60 MB of 56.80 MB the hangs untild I stop the app through the Windows Task Manager.  Anyone have any ideas?  Maybe it won't install on a 64bit PC?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Similar Messages

  • Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again

    Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message.  Please help !

    See Troubleshooting issues with iTunes for Windows updates.
    For downloading issues see the further information area and use a different browser and/or the direct links.
    tt2

  • Cannot Install itunes 9.1.1.12 on Windows 7 64-bit

    I keep getting the same error whenever I try to install iTunes: +This iTunes installer is intended for a 32-bit version of Windows. Please download and install the 64-bit iTunes install instead.+
    According to this link: http://support.apple.com/kb/DL1037, it is the 64-bit installation software.
    So I tried this as suggested by Microsoft: +Use the Windows Installer Cleanup Tool and see if it helps. Click here to download. Then try to install the most current version of iTunes.+
    I did that...but nothing.
    So I tried this suggestion...+Right click your mouse, next you will see a drop down menu and in the middle you will see "Install as Administrator" Left click on that option and let the install begin.+
    That didn't help either. I got the same error message of the 32-bit thing.
    Each time I try to install, I make sure all Apple sofware has been removed from my computer, even any iTunes files in my Music Folder, etc. Then I reboot. I even cleared all of my internet caches.
    I'm not sure what else to do. This is a new computer, we got it about four days ago.

    Okay, the bookkeeper's office has firefox, so husband downloaded it using his computer. But once I tried to install on my home computer, I got the same 32-bit message. Something you mentioned did catch my attention: iTunes64setup.exe
    This is what the properties read on the installer:
    File Version: 9.1.1.12
    Original File Name: iTunessetup.exe
    Is this where the problem is? Should it say iTunes64setup.exe?
    He has been clicking on 64-bit link. But it seems to not be downloading an iTunes64setup.exe file, but is instead downloading iTunessetup.exe. Does this have to do with his work computer not being 64-bit? Do you have to download from a 64-bit computer?
    Again, thanks for responding. I really appreciate it.

  • Cannot install itunes 12.1. getting error 7, windows error 193

    Have tried updating itunes to 12.1. getting message during installation that mobile services wont start. After completing installation, getting error message 7, windows error 193. Any suggestions would be helpful.
    thanks

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
    Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • TS3212 I cannot install iTunes 10.6.3 on Windows 7 (64 bit). I redceive the following message - "The installation package could not be opened..." Tried opening in safe mode - no luck. Anybody have a solution?

    I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install itunes on windows 8.1

    I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Cannot install itunes on my asus leptop xp

    cannot install itunes on my Asus leptop
    error  Windows shotdoown installation , perhaps DEP ?

    Sometimes it shows error of 'Windows Installer Service could not be accessed'.
    Are other programs also failing to install (with the same error message), Tushar?

  • I cannot install iTunes 10.2 64 bit on Windows 7 Home Premium

    I'm able to download the iTunes 10.2 64 bit program without any issue. However, when I try to intall the program Windows installer issues error message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package”.
    I have tried to open 'itunes64bit.exe' as the Administrator but this still doesn't work!
    I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7.
    One member had a solution whereby they downloaded a program from Orca to increase Windows Installer’s capability and another to help install iTunes.
    The problem is that Windows Installer will not install these downloaded programs either!
    I’ve followed tech advice to change the Windows Installer setting from ‘Service Status’ stopped to ‘Service Status’ started and applied/ok’d changes. However, as soon as I try to install a non-windows program it automatically defaults to the ‘stopped’ setting and issues the error message about not being able to verify the package being installed.
    I followed the steps to unregister and reregister Windows Installer too, also to no avail.
    You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator.

    Hi Lee,
    "You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator."
    You are correct but to a point.  I thought so too, however, like you, I am "second in command"...under myself. 
    I was in the same situation and tried others' successful workarounds.  Nope.  Actually, an ongoing frustration for a few months to no avail...until I came across this link, http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ this-installation-package-could-not-be-opened/40c3cf33-b155-4dc7-b21e-ca5acce105 f3.  It shows you how to access the Administrator login, literally.  It worked for me. 
    This is from a Microsoft support page (SJ has probably been alerted, so I don't have much time, LOL).  I did not want to hit that "final" option and reinstall Win 7.  The first time was trying enough and I was about to give in.  
    " I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7."
    I was opposite on this one.  What led me to think it wasn't the above was seeing this user " ` " , also known as Accent grave.  The Users first file is labeled " ` " and has a little gold lock on it.  When I scanned Task Manager, under Processes Tab, the User Name column showed " ` " attached to certain processes.  I knew it was me, but did not realize it was the Alpha me 
    I cannot say if the system automatically did this or I or Alpha (I'm blaming Alpha).  If there is a way to change this I do not know, and if I should.  Either way, I will do some more research and pray another personality isn't isn't lurking about
    Hope this helps you.
    Ss

  • I cannot install Itunes 10.1.1 on Windows 7 x64...

    Hi all!!
    I bought my ipod touch two days ago. But I cannot install iTunes on my pc.
    I downloaded Itunes for x64 pc and I ran it as admin. So it starts and it stops ends the installation process and saying me -in italian language- "Si sono verificati errori prima che iTunes potrebbe essere configurato. Il sistema non è stato modificato". In english language it means: "Troubles occurred before iTunes could be set up".
    I tried to delete "Temp" folder in appdata/local.
    I'm a bit sad...

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install Itunes 10.6 on my Win 7 - 64 bit...Pls help

    I cannot install Itunes 10.6 on my Windows 7 - 64 bit...I am so much frustrated that I will further buy no more Apple products. I have been taking everyones advise and done what was told to me through this forum but till time (since last 15 days) I am unable to install ITunes 10.6 on my said Windows 7 - 64 bit.
    Pls help   Pls help   Pls help   Pls help
    Regards,
    Vivek

    It will work with Windows 7 32 bit.  On a 64 bit you will have to install Windows XP Mode.  You can download it from the Microsoft Website.  The XP Mode will run Windows XP in 32 bit.  Microsoft has easy instructions on the download.  One download at a time.  Install the first download then the second download.  You will have to copy your icon from all program and paste to the desktop if you are going to use it often.

  • Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • TS1829 i cannot install itunes .. when i start installing is says "installing apple appliaction support" and it stops there .. What can i Do ?

    I cannot install itunes.
    I downloaded i tenes and when i started installing it , it says "installing apple application support" and stops there
    What can i do ?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I cannot install iTunes updates as of today.  Does anyone have any idea what changed with iTunes?

    The question apparently needs to be typed in twice...  good work.  Here it is again:
    I cannot install iTunes updates as of today.  Does anyone have any idea what changed with iTunes?

    Is this a distinct issue from the 42404?
    If so, are you getting an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

  • I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).

    I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193). 
    I have uninstalled and reinstalled a few times but with no luck.  Does anyone have another option?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the above steps haven't helped try installing:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
    Or roll back to:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    as appropriate.
    tt2

  • I cannot install iTunes.  I get a Windows Error 126 and missing msvcr80.dll.  I've tried uninstalling and re-installing based on all the suggestions, but still have an issue

    I cannot install iTunes.  I get a Windows Error 126 and missing msvcr80.dll.  I've tried uninstalling and re-installing based on all the suggestions, but still have an issue.  I've removed all the services, tried moving the dll files as suggested, but I still have no success.  Spent all day on this issue.  I am running windows 7.

    Sorry to hear this isn't going smoothly for you. Try  Troubleshooting issues with iTunes for Windows updates. You may have seen some of the suggestions here before but is has taken some users more than one attempt.
    tt2

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