I cannot install itunes, cannot delete apple application support
what can i do,
Okay so you are trying to install iTunes on your PC, but it wont install? I had a similar problem with one of my computers the other day. Try Updating windows. As soon as I updated windows it worked. So try that.
Similar Messages
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Cannot install ITunes--Mesage is "Apple Application Support was not found. Apple application Support is required to run ITunes Helper. Please uninstall ITunes, then install ITunes again. Error 2 (Windows Error 2)
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I cannot get iTunes to load -- "Apple Application Support was not found". I have tried multiple things to fix it and nothing works including re-installing.
Try b noir's post Standalone Apple Application Support install to see if that can repair the problem or provide futher information, otherwise try reinstalling again as shown in Troubleshooting issues with iTunes for Windows updates.
tt2 -
I cannot install itunes, canot delete bonjour
I CANNOT INSTALL ITUNES, CANNOT DELETE BONJOUR
**** I am having the same problems... and I have GOOGLED everything and done everything possible out there. I'm coming to think that its my computer....BELOW is a photo of what it says when it starts the installation process... if you find any solutions please reply lol. I am desperate. And I will let you know as well...
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Itunes won't install. Error message: Apple Application Support not found
Itunes won't install. Error message: Apple Application Support not found. What is the fix for this?
It is always these four updates that fail. I've tried downloading and installing them seperately from apple downloads. I've tried various recommended fixes, and nothing I can figure out works. Before these problems, itunes worked on the computer for a year.
Thank you again for wanting to help me.
Ken
1) Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
Installation date: 12/17/2011 7:58 PM
Installation status: Failed
Error details: Code 643
Update type: Important
A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
http://go.microsoft.com/fwlink/?LinkId=216803
Help and Support:
http://support.microsoft.com
2) Security Update for Microsoft Office Excel 2003 (KB2596954)
Installation date: 12/17/2011 7:56 PM
Installation status: Failed
Error details: Code 57E
Update type: Important
A security vulnerability exists in Microsoft Office Excel 2003 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/2596954
Help and Support:
http://support.microsoft.com/?LN=en-us
3) Update for Microsoft Office Outlook 2003 Junk Email Filter (KB2597035)
Installation date: 12/17/2011 7:56 PM
Installation status: Failed
Error details: Code 57E
Update type: Important
This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003 with a more current definition of which e-mail messages should be considered junk e-mail.
More information:
http://support.microsoft.com/kb/2597035
Help and Support:
http://support.microsoft.com/?LN=en-us
4) Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2478662)
Installation date: 12/17/2011 7:52 PM
Installation status: Failed
Error details: Code 80070BC9
Update type: Important
A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
http://go.microsoft.com/fwlink/?LinkID=211424
Help and Support:
http://support.microsoft.com -
ITunes wont load Apple Application Support was not found
I have been having a lot of trouble downloading itunes. I had it on my laptop and then the laptop crashed. I tried to re-install,and it goes smooth then at the end. I get a window message that has a red and white X that says:
Apple Application Support was not found
Apple Application Support is required to run iTunesHelper. please unistall iTunes, then install iTunes again.
Error 2
ok
Can anyone help me PLEASE?
ThanksWith that one, let's try uninstalling both iTunes and Apple Application Suppport. When we reinstall iTunes, that should reinstall Apple Application Support as well. We'll take a few additional explicit precautions along the way too. Best to print these instructions out, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a fresh iTunes installer to your hard drive. (Don't run the install on line and don't start the iTunes install just yet.)
http://www.apple.com/itunes/download/
Now, quit QuickTime (if you have that open) and Safari 4.0.4 (if you have that installed and open). Both applications use Apple Application Support, and they will interfere with the uninstall if you have them open.
*Uninstall phase*
Head into your "Add or Remove Programs" control panel. Uninstall iTunes. Uninstall Apple Application Support (if it is listed in there).
(From this point on until we reinstall Apple Application Support, neither QuickTime nor Safari 4.0.4 will be able to run.)
Next we'll remove any leftover program files and folders.
(1) Open "Local Disk (C:)" or whichever drive your program files are stored on.
(2) Open the "Program Files" folder.
(3) Right-click on the iTunes folder (if it still exists) and select "Delete".
(4) Open the "Common files" folder.
(5) Open the "Apple" folder.
(6) Right-click on the Apple Application Support folder (if it still exists) and select "Delete".
Now empty your Recycle Bin and restart the PC.
*Reinstall Phase*
After the PC restarts, do not open any other applications. Disconnect from your network and/or the internet. Switch off all your security software (firewall, antivirus and antispyware).
Now start the install by doubleclicking the iTunesSetup.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Did the install seem to go through okay? If so, does iTunes start launching properly again? -
I was told to uninstall then reinstall itunes because "no apple application support", so i did, now it wont recognise my iphone and says to unistall+install the 64-bit version of itunes so i did, again..and again..still nothing please help me?!
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
Itunes install fails due to apple application support
I cannot get the install of itunes to complete. at the end of the routine I get "apple application support" not found iTune helper
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
PLEASE HELP - I have stupidly deleted the apple application support off my computer, and I am unable to launch my Itunes..It advises me to download itunes again, however i am TERRIFIED to do so because I have over 5,000 songs in my Library and no doubt my entire collection will inevitably be wiped.PLEASE HELP..I am almost in tears. I have attempted searching google for "Apple Application" Support downloads however it directs me to the apple website, and to no avail I cannot find anything to aid me...any responses would be greatly appreciated..!!!!!!!!!!
Reinstall iTunes from Apple's website. Reinstalling iTunes does not wipe your library, but you should have a backup regardless.
tt2 -
After following the instructions to completly uninstall iTunes and related components, I restarted computerand reinstalled iTunes, Then I received the error message that iTunes couldn't load because program file Apple Application Support (deleted as per instructions) wasn't present. What now?
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I downloaded ITunes onto my computer with Windows 8. Each time I try to open it I get the same error of "Apple Application Support was not found. Apple Application Support is reuired to run iTues. Please uninstall ITunes, then install ITunes again. Error 2 (Windows error 2)". I have tried uninstalling it and reinstalling it multiple times and continue to get the same error. I am unsure of how to fix this.
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Re-installing itunes Error message Apple application software not found error 2
I am re-installing Itunes on my home computer at itunes request.
I am getting an error mesage that apple applicatin software not found Error 2With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
My huband is going to be so ****** if I have to uninstall and reinstall itunes. PLEASE HELP ME! If he loses his playlists or any other information it will be devastating... he has a radio show!
When I try to open itunes it says that it won't open woithout Apple Application Support and says I need to uninstall and reinstall itunes. 2 things I'm afraid will happen.
1. He doesn't want to update to the latest itunes because all his friends told him not to because the newest version *****.
2. He might lose all his playlists and also even if he doesn't los his itunes library he might lose data and information about all the songs.
I just really need to open itunes WITHOUT uninstallign and reinstalling it. Is there ANY way I can do that?I also googled this question. Someone said if I download quicktime it comes with apple application support. Does that solve my problem?
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Deleted Apple Application Support program
I recently deleted my program for "apple application support". When trying to use itunes now,the window for error #2 tells me to delete itunes and reinstall. Will i loose all of my music on this PC? Have same music on an ipod. Thanks anyone.
Everytime i try i get this messeage, Could not open key: HKEY_LOCAL_MACHINE_SOFTWARE\Microsoft\Windows\Current Version\Run
With that particular key, I think we'd better try a malware scan.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hours on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look. -
Unable to Reinstall iTunes - error message: "Apple Application Support was not found"
When attempting to update my iPhone today, my iTunes would not open. I followed the instructions to completely uninstall iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and Apple Applications Support. I then attempted to reinstall iTunes, and everything went perfectly until I attempted to open iTunes. When attempting this, I am receiving the message "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2). Any advice on how to "get this back"?
Read through the user ip http://discussions.apple.com/docs/DOC-6562 for the best solution.
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Itune launch issue-Apple Application Support not found
I did some serious cleaning on my computer yesterday and may have accidentally removed a program that is needed to open Itunes. When I click to open Itunes, I get an error message stating that Apple Application Support was not found. I have tried to re-install itunes and that has not worked. If I completely remove Itunes, will I lose all my music??
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunes installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
See also Troubleshooting issues with iTunes for Windows updates.
tt2
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