I cannot install itunes, canot delete bonjour

I CANNOT INSTALL ITUNES, CANNOT DELETE BONJOUR

**** I am having the same problems... and I have GOOGLED everything and done everything possible out there. I'm coming to think that its my computer....BELOW is a photo of what it says when it starts the installation process... if you find any solutions please reply lol. I am desperate. And I will let you know as well...

Similar Messages

  • HT2250 I cannot install itunes due a bonjour error

    i am trying to install itune 106 but the install only gets halfway and crashes with an error message "Cannot remove older version of bonjour"
    What do I do?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another install. Does it go through properly this time?

  • Cannot install itunes 9.2 - bonjour service failed to start

    Like in many of the other topics, i am unable to install itunes 9.2 on my computer.
    I have checked (and edited if needed) exceptions in firewall etc. I have disabled said security as well. I have even uninstalled all AV.
    I have tried the registry changes to grant the bonjour service full priviledges.
    I have tried giving the bonjour service administrator rights in the service itself.
    I have tried retrying at the error dialog extensively (although i did not put much hope into this one).
    I have tried installing airport for windows, which temporarily seemed to get bonjour working, but again it died during itunes 9.2 installation with the same error.
    Edit:
    I have also (almost obvious) tried to uninstall and reinstall itunes/quicktime/bonjour many times, both in my standard startup setup as well as in msconfig'ed startups enabling only specifics to said programs.
    Edit end
    The exact error from the event viewer=>Windows Logs=>System is as follows:
    The Bonjour Service service terminated with a service-specific error 6 (0x6).
    Now, i would very much like this to be fixed as soon as possible (as i'm sure the rest of the users would as well), so i can actually use my iphone for music i already own, manage it and so on and so forth.
    I have already spent more than 8 hours on this specific problem since yesterday, which is quite frankly ridiculous. Especially in the context of apple products, which in the past prided themself on being extremely stable and userfriendly unlike most other platforms. I do realize that this does not apply in the same sense regarding the crossover between platforms, but as far as i can tell this problem is an old injury attested by many people on many versions of itunes (and other software) in relation to bonjour.
    Edit:
    I am running 64bit (and ofcourse using the 64bit installers)
    Message was edited by: Tomzster
    Message was edited by: Tomzster

    Update:
    Well, i called my telecom company and spoke with the same guy i spoke with earlier. He found a technician, but unfortunately he had no ideas for a solution. Instead i was told to reformat.
    Now, as i have quite a lot of stuff on my computer which i should back up but haven't yet, this is a very unappealing option to me. Also, from reading these forums there have been several examples of the installer failing in one way or the other even on fresh systems. And lastly, just because a piece of software works on one computer but not on another it doesn't mean i should reformat.
    Now, if i had been told the error 6 (0x6) meant something i couldn't rectify without doing a complete reinstall, then i would probably have been ok with it. So that's what i told the supporter. He however had been told by his boss to tell me off with that.
    So instead i asked to speak with his boss. We then spoke a little backwards and forwards about support responsibility, when it is ok to ask for a reformat and so on and so forth. I tried to tell him that it was clear to me that it wasn't really their responsibility (as it's a software problem unrelated to the iphone itself), but that it couldn't be my responsibility either to make that clear for apple.
    So after a while i was put on hold for a good 10-20 minutes. After which he told me that he understood my situation and that he would talk to their chief of the supporting division (or something) as that guy is in charge of the contact with apple.
    So all in all i didn't get any further, but i did get them to acknowledge the problem at hand and take it further towards a solution.
    I'm guessing that the next step will be communication with apple regarding bonjour and either direct apple support, or feedback from apple about what the bonjour error actually means for a start.
    Regardless, if i am not contacted mid next week, i will be calling and emailing them once more.

  • I cannot install itunes because of an older version of bonjour that I cannot delete.

    I cannot install itunes because of an older version of bonjour that I cannot delete.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Cannot install itunes 7.7 with Vista due to bonjour service issues

    (I do have itunes version 7.6.2.9 working fine with no issues on vista)Cannot install itunes 7.7 becoz vista doesnt let bonjour service to run, While trying to start the Bonjour service from the Windows Services console gives an other error: "Windows could not start the Bonjour service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -65549." Is there any way I can get Bonjour to install and run as a service? tried switching off windows defender and Norton Internet security along with norton firewall too, still it doesnt let me install ,even tried downloading the windows version of bonjour but it too doesnt get installed as the service cannot start
    Event report:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="MsiInstaller" />
    <EventID Qualifiers="0">1013</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-07-11T12:32:31.000Z" />
    <EventRecordID>69102</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Revelations</Computer>
    <Security UserID="S-1-5-21-216963075-3724653442-2767649758-1000" />
    </System>
    - <EventData>
    <Data>Product: iTunes -- Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data />
    <Data /> <Binary>7B45463643343630302D333036442D344636412D413131392D433241383737443235423 4417D</Binary>
    </EventData>
    </Event>
    The Bonjour Service service terminated with service-specific error 4294901747 (0xFFFEFFF3).
    Any comments and advice would be higly appreciated
    regards
    Message was edited by: Vistacrap
    Message was edited by: Vistacrap
    Message was edited by: Vistacrap
    null

    Apple offer this advice which I guess is not much help to you as you have Norton:
    http://support.apple.com/kb/TS1609?viewlocale=en_US
    I wonder if it is worth looking in the your firewall configuration>>Programs and deleting any entry for Bonjour - in the hope that you will be prompted to allow it or not when you do the install, or maybe adding it back with permit all.
    But someone came up with another possible solution at the end of this thread:
    http://discussions.apple.com/thread.jspa?threadID=1540617&tstart=0

  • I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    A bit of repetition, mainly for the benefit of anyone else with the same issue. In your case the "for older video cards" version might be worth a try.
    When cleaning folders you need to check both the Program Files and Program Files (x86) folders, which you may well have done but didn't mention in the detail above.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Mobile Device Support won't install normally.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Cannot install iTunes on my Win7Pro PC for several months after a long time w/o problems. Uninstalled iTunes Bonjour with no improvement.  Help?

    Since October 2011 I cannot update iTunes when I receive an Apple UD notice (Win7Pro PC).  I have also lost communication with my iPod Touch.  In all cases I have attempted to download the latest version of iTunes.  Yeasterday I uninstalled iTunes & Bonjour.  I still cannot install iTunes.  What can be done to allow iTunes to install?

    If you want to do complete reinstall, please follow following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes &amp; related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Cannot Install iTune 10.6, always rollin' back

    Cannot Install iTune 10.6, always rollin' back

    I have problems Installing updates all the time. Its a pain in the butt, but the way I have to install it takes a bit more than anyone elses. First you have to make sure that Any old Itunes files are deleted. The ones that were causing problems for me were
    C:\Program Files\Common Files\Apple
    C:\ProgramData\Apple
    C:\ProgramData\Apple Computer
    BUT BEFORE YOU ERASE THOSE FILES FOLLOW THE STEPS BELOW
    * You're going to need Winzip or Jzip (Free- http://www.jzip.com)*
    STAGE 1:
    After you have winzip or jzip go ahead an choose between option 1 or 2:
    OPTION 1 (IF YOU'RE UPDATNIG):
    1. go to Itunes Menu bar >HELP > CHECK FOR UPDATES 
    2.error will occur, instructing you to go to TOOLS> DOWNLOAD ONLY
    3.Go ahead and Download and save them to your Desktop.
    THEN:
    Go ahead and uninstall everything in this order.
    Using Control Panel\Programs\Programs and Features
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Go one by one until everything is uninstalled.
    RESTART YOUR COMPUTER 
    OPTION 2 (IF YOU'RE DOWNLOADING):
    1.Go To : http://www.apple.com/itunes/download/  to download iTunesSetup.exe
    2. go ahead and open the folder where the file was downloaded to
    3. Right Click iTunesSetup.exe
    4. Extract the files to your desktop or folder
    5. IF you previously had itunes installed you will need to make sure all of these programs are uninstalled in this order
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Go one by one until everything is uninstalled.
    RESTART YOUR COMPUTER  if you previously had itunes installed.
    STAGE 2:
    Then Go ahead and look for these folders & Delete each one.
    C:\Program Files\Common Files\Apple
    C:\ProgramData\Apple
    C:\ProgramData\Apple Computer
    Once that is complete
    Go ahead and click on the Itunes installer & install ITUNES
    The install will roll back during Apple Mobile Device installation, but should still install.
    IN ORDER TO SYNC properly do not stop there.
    YOU are going to need Winzip or Jzip (what i recommend) to extract a couple of files.
    First file:
    Right Click on the APPLE MOBILE DEVICE installer and extract it to a New folder on your DESKTOP.
    After you have done so, go ahead and open this folder
    Second FIle:
    In the Folder you have extracted, you will find a second file named
    THIS CONTENTS OF THIS FILE MUST BE EXTRACTED AS WELL!
    Extract this file to a NEW folder>>>> NAME THIS FOLDER Mobile Device Support
    AND EXTRACT (OR CUT & PASTE)  IT TO THIS LOCATION C:\Program Files\Common Files\Apple
    Once you have done all of this go ahead and open Itunes
    To ensure sync and everything else is working properly.
    Hope this helps! in some way.

  • I cannot install Itunes 10.1.1 on Windows 7 x64...

    Hi all!!
    I bought my ipod touch two days ago. But I cannot install iTunes on my pc.
    I downloaded Itunes for x64 pc and I ran it as admin. So it starts and it stops ends the installation process and saying me -in italian language- "Si sono verificati errori prima che iTunes potrebbe essere configurato. Il sistema non è stato modificato". In english language it means: "Troubles occurred before iTunes could be set up".
    I tried to delete "Temp" folder in appdata/local.
    I'm a bit sad...

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install iTunes on my computer, Winows 7. Error code -45075

    I cannot install iTunes on my computer. Error code -45075

    I used to have the same problem, and found a solution. It is very simple, ,just follow these steps below
    Open the 'computer' file, found on start or might be on your desktop.
    Click the C: drive, found on the left where theres a list of things such as favorites, desktop, etc
    Locate 'Users' and open it.
    Click your username
    Go to AppData. (if its not there: on top, where theres 'File | Home | Share | View', click view, and then on the Show/Hide column, place a check by Hidden Items)
    Click 'Local'
    Locate Temp, and click it.
    Highlight all the files and delete them. There might be some that you cant delete, but thats fine, just click 'skip'
    Restart your computer, and it will be fixed!
    Hope I helped

  • HT1926 Cannot install itunes Error 7, windows error 1114

    Cannot instal Itunes, Error 7, window error 1114 ???

    Hi!! I finally found a solution
    I´m Sure this one will work for everyone
    -First you have to uninstall all Apple Software using Control Panel
    -Download Unlocker Software from softsonic heres the link http://tinyurl.com/3e8gj2h
    or google it
    -Install Unlocker
    -Go to Start and type this in search: %programdata% 
    -ProgramData window will open, so find apple folders
    -Right click in each apple folder and find Unlocker in the options
    -Choose Delete each apple folders (with unlocker program)
    -Go to My PC, C Local Disk and find Program Files
    -Look for Apple folders and Delete them (with Unlocker)
    -Find a Folder (in Program Files) called Common Files
    -Delete all Apple Folders (in common files) with Unlocker
    - Empty your trash can (thats what i did)
    -Reboot
    -Install Itunes
    Note: You can Reboot or use Safe Mode to use Unlocker if it doesnt work.
    ....and that's All
    AFTER Days of frustration LOL
    Good vibe, Love and Blessings for all!!
    Jorge from Mexico

  • TS3212 I cannot install iTunes 10.6.3 on Windows 7 (64 bit). I redceive the following message - "The installation package could not be opened..." Tried opening in safe mode - no luck. Anybody have a solution?

    I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install Itunes 10.6 on my Win 7 - 64 bit...Pls help

    I cannot install Itunes 10.6 on my Windows 7 - 64 bit...I am so much frustrated that I will further buy no more Apple products. I have been taking everyones advise and done what was told to me through this forum but till time (since last 15 days) I am unable to install ITunes 10.6 on my said Windows 7 - 64 bit.
    Pls help   Pls help   Pls help   Pls help
    Regards,
    Vivek

    It will work with Windows 7 32 bit.  On a 64 bit you will have to install Windows XP Mode.  You can download it from the Microsoft Website.  The XP Mode will run Windows XP in 32 bit.  Microsoft has easy instructions on the download.  One download at a time.  Install the first download then the second download.  You will have to copy your icon from all program and paste to the desktop if you are going to use it often.

  • Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again

    Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message.  Please help !

    See Troubleshooting issues with iTunes for Windows updates.
    For downloading issues see the further information area and use a different browser and/or the direct links.
    tt2

  • Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

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