I cannot install itunes from the apple site .. it keeps saying the software is corrupted and cannot install correctly.. help!!!

I have tried to install the software from several sites including the apple site and they all say that the software is corrupted and did not install correctly to delete and reinstall. this seems unlikely as it has been weeks since I have been retrying the sites with the same results...is there an apple download that will check my pc for any errors that may be keeping the itunes from installing.. or is there anything else i can do to fix the issue.. its unlikely that itunes could stay corrupted for so ling without noticing it and fixing the issue..thank you...

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

HT1430 Cannot send email from iPhone 4S ..it keeps saying smpt password is incorrect but it is correct and I receive email no problem

Cannot send email from iPhone...keeps saying smpt password is incorrect but it is correct.. I recieve email no problem

On my own, I discovered the following, which worked (one responder got the solution part correct for Google): For Yahoo, where I just use a standard login with no extra verification, I had to go into Yahoo and change my password. Once I did this, the new iPhone had no problem registering accepting my Yahoo account. I WAS, however, using the correct password and user name all along, for those who did not think that was the case. The problem is on the iPhone software side. For Google, I use a two step verification, and for that, one must go to Google Mail and obtain a specific, unique password, that is designed to work only on iPhones. Hope this helps anyone else with this dilemma.

Please i need a help i need to render a movie from the premier with 4K and 60 Fps, any help...

what codec or setting or plugins

the problem am using CS 5.
max. for the level 5.1
if i will change to 5.2 it turns to 30 Fps not 60 Fps.
do you know what about the red plugin?

Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel...

I have done all the steps that I could find, and I am still having this issue...can someone help me please?
Here is the diagnostics test I just ran as well. Not sure why it wont read my ipod either.
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1525
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D5BEA809F38F28
Current user is an administrator.
The current local date and time is 2014-04-05 12:39:11.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {F45D6408-EDE8-4F4F-8BDF-AE815F918114}
Description:            Dell Wireless 1505 Draft 802.11n WLAN Mini-Card
IP Address:             192.168.0.16
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.0.1
DHCP Enabled:      Yes
DHCP Server:         192.168.0.1
Lease Obtained:     Sat Apr 05 12:21:08 2014
Lease Expires:       Sat Apr 05 13:21:08 2014
DNS Servers:         68.105.28.12
                                68.105.29.12
                                68.105.28.11
Adapter Name:        {8F15FB4D-2EE6-4690-A8E7-82ACBF7A4F1E}
Description:            Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Wed Dec 31 17:00:00 1969
Lease Expires:       Wed Dec 31 17:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-04-05 12:38:45.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
**** Device Connectivity Tests ****
iPodService 11.1.5.5 is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (4th generation) running firmware version 6.0.1
Serial Number:       CCQH8BRSDT77
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

CD Driver Not Available
CD Driver DLL Not Available
With that one, I'd start with solution 3 from the following document:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install

HT1918 i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fi

i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work.

My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work. I'm using a Windows Vista.

Hi there,
I've got a couple of articles that may help you out. This first one goes over how to properly remove and reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
This next one goes over some of the troubleshooting steps if you are having issues reinstalling iTunes.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Hope that helps,
Griff W.

I have iTunes installed on a laptop that I use for work, but it's owned by my employer. A new policy my have them deleting iTunes from the machine. If that happens, will I lose all my music? I am an iCloud user and pay for iTunes match.

I have iTunes installed on a laptop that I use for work, but it's owned by my employer. A new policy my have them deleting iTunes from the machine. If that happens, will I lose all my music? I am an iCloud user and pay for iTunes match.

If they just delete iTunes, the music files should still be there. I suggest making a backup of them though. Locate your iTunes folder (The one that contains your library file) and just copy the whole thing to your Documents folder or wherever you like (Just not in the same directory of the original folder otherwise the computer will get confused and could confuse your iTunes library). Then you will have a backup of all your music, plus if you purchased it from iTunes, you will still have it linked to your Apple ID so you can re-download them to any computer with iTunes on it when you feel like it.

HT4972 My ipad 1 is stuck on IOS 4 as the IOS 5 update instructions do not work. When I use itunes update the software looks for an update file and the apple site doesn't have one!

My ipad 1 is stuck on IOS 4 as these IOS 5 update instructions do not work. When I use itunes update the software looks for an IOS 5 software update file and the apple site doesn't seem have one anywhere!

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

I have a ipod version 1.1.5(4b1), when i try to access itunes from the ipod it says cannot connect to ipod store

i have a ipod version 1.1.5(4b1) when i try to access itunes from the ipod it says cannot connect to itune store

Hello dawn2020,
I would suggest this article named Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue persists, see troubleshooting Wi-Fi networks and connections.
Note: All iPhone, and iPod touch models support 802.11b/g Wi-Fi networks. In addition, iPhone 4, and iPod touch (4th generation) support 802.11n Wi-Fi networks (2.4 GHz only).
And if needed there is a more advance troubleshooting article named
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Take care,
Sterling

I cannot connect to itunes from the newstand

I cannot connect to itunes from the newstand using my iPad. I am unable to subscribe or restore subscriptions.

Try:
Can't connect to the iTunes Store
However, some other users have reported the same problem so it May be an Apple server problem.

I have upgraded to a new computer. I have installed iTunes from the internet and copied my music from the old hard drive to my new one. What do I need to do to get my new computer to recognize my old playlist?

I have upgraded to a new computer. I have installed iTunes from the internet and copied my music from the old hard drive to my new one. What do I need to do to get my new computer to recognize my old playlist?

See https://support.mozilla.com/en-US/kb/Backing%20up%20and%20restoring%20bookmarks
and
https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information?s=new+computer&r=4&as=s#os=win&browser=fx8

HT3951 helo when i want to dollar from the online manager football and need for speed the game , i try to buy but i cannot because they told ( your purchase could not be completed contact itunes store support to complete this transaction.) pleasr help

helo
when i want to dollar from the online manager football and need for speed the game , i try to buy but i cannot because they told ( your purchase could not be completed contact itunes store support to complete this transaction.)
pleasr help me for that , i can not buy any thing inside the game .
i wating , thank you
Email : [email protected]

Click here and request assistance.
(75245)

If I purchase a tv show on apple tv can i download it from itunes to my ipad for free. I ask because when i look in itunes on the ipad, a price and buy now appears next to the tv show.

If I purchase a tv show on apple tv can i download it from itunes to my ipad for free. I ask because when i look in itunes on the ipad, a price and buy now appears next to the tv show.

Welcome to the Apple Community.
In the store (iTunes App) go to the purchased section at the bottom (photo from iPhone but it's the same on the iPad)

I cannot download iTunes from the main page. Is there any alternatives?

I have dial up and windows 7 64 bit. I cannot download the latest iTunes from the main pages nor does my dial up go for 24 hours to get 86 megs. Is there any alternatives? Plus I have authorized computers that are long dead. How do I deactivate them?

For downloading, the only alternative would be to use a computer with a better Internet connection to download the iTunes installer and then copy it to your computer via a USB flash drive, external hard drive, etc.
As to your other question, you cannot directly deauthorize a computer that's not working or to which you no longer have access. You can, however, go into your iTunes Store account and there will be a "deauthorize all" button. You can then re-authorize the computers you're using now.
Note that you can only use the "deauthorize all" option once per year, unless something's changed very recently.
Regards

Does anyone have a list of tracks that came free with itunes from the year 2000 onward, from memory they were on the G4 Tower OS install discs?

Does anyone have a list of tracks that came free with itunes from the year 2000 onward, from memory they were on the G4 Tower OS install discs?

Does anyone have a list of tracks that came free with itunes from the year 2000 onward, from memory they were on the G4 Tower OS install discs?

I cannot install itunes from the apple site .. it keeps saying the software is corrupted and cannot install correctly.. help!!!

Similar Messages

Maybe you are looking for