I cannot install iTunes on a new Intel i3 core windows 7 computer

After I download the iTunes setup file, it starts installing the software and comes to a point in which there is a problem with the 64bit program loading

Hello there, jag123059.
The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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I cannot install itunes on my windown 7 laptop. Error says "computer not modified". Please help me with this problem.

I cannot install Itunes and Icloud on my Sony Vaio Laptop - Window 7. Error says " computer/system not modified". Please help me with this problem.

Hello there, jag123059.
The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Cannot install itunes to sync new iphone keep getting error

i just purchased a used iphone from ebay.
i received the iphone today and it seems to be in great condition.
i cut it on and all it does is show a plug in cord with an arrow above it pointing to itunes. so i tryed to sync my iphone with my itunes.
itunes will not work bc my quicktime player was deleted. i uninstalled them both and tried to reinstall itunes using the link on the website. this error came up halfway through the installation:
An error occured during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKey Token= "1fc8b3b9a1e18e3b", process or Architecture= "x86". Please refer to Help and Support for more information. HRESULT:0x8007054F.
after seeing that i clicked ok and the download continued. after it was done downloading it still wouldn't work.
it brings this error page up that says:
Apple Application Support was not found.
Apple Application Support is required to run ituneshelper. please uninstall itunes, then install itunes again.
i've done this 4 times...still no luck.
i have looked every where on the web to find a solution and still no luck. i can't find a link to download the apple application support so i don't know what else to do. if anyone has any advice. please help me. this is driving me insane. thx

HRESULT:0x8007054F
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up +en passant.+
Go into your Windows update and try to check for new updates. Do they fail to install? If so, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 0x8007054Fs, or are you getting different error codes?

I need help installing iTunes on my new Dell Inspiron with Windows 7.

When I attempt to install iTunes (downloading from the iTunes website) on my new Dell Inspiron with Windows 7, I get the following error message, "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
Please help. Thank you.

Have you tried to install other programmes on the same PC? If they have worked, your installer should be in working order, so redownload iTunes and try again

Cannot install itunes 10.5.5 in 64-bit Windows 7, ERROR 2324

I keep trying to download and install iTunes 10.5.5 (64-bit) version of iTunes. I think that the app gets dowloaded but does not install due to this Error 2324 (have no idea what that is) and then kaput. The error message reveals that there may be a problem with the Apple download package, but I am going to have to go with my years of expertise using Windows and say that it is probably a compatibility problem with Microsoft Windows even though I am running in compatibility mode for Windows 7 and I also tried XP. I'll look in the Windows Technical website to see if anything is there.

No such version has been released.
If you are trying to install Beta software and are a developer, this message should be posted in the developer forums.
If you are not a developer, then do not install beta software.

Disengage original Itunes from multiple new users on same windows 7 computer

I was given my son's Dell Windows 7 computer. He was the original purchaser and user.
I added myself and my wife as users. Everytime I want to sync our Iphone5 or Ipad it trys to force me to sync and replace our music with my sons ITunes Music. How do I break the Itunes linkage and only sync my music which is in our user accounts?

About a year ago my screen broke on my HP laptop so I moved the hard drive into an older computer. I recently moved my hard drive from the old laptop back to the new. least opened on the older laptop but now it will not open at all.
Doublechecking before proceeding. Are you getting an error message on the new laptop when you try to launch iTunes? If so, what does it say? (Precise text, please.)

I cannot install Adobe Reader 10.1.04 on my Windows Vista computer

I've been unable to install Adobe Reader on my Windows Vista (SP1) 32-bit Toshiba laptop, and would really appreciate some help.
Here's the error message I get:
Error 1402. Could not open key: UNKNOWN\.api\AcroExch.Plugin\ShellNew. Verify that you have sufficient access to that key, or contact your support personnel.
Here's a brief history of what I've already tried:
# 1 - Downloaded AdbeRdr1014_en_US.exe as a stand alone file multiple times from different servers and sites.
# 2 - Uninstalled Adobe Reader 9.0
# 3 - Ran AdbeArCleaner.exe multiple times to remove ANY perious verions of Acrobat and/or Reader.
# 4 - Opened each of my 4 browsers, latest verions of IE, Opera, Firefox, and Chrome, searched for Plugins and/or Add Ons and removed ANY Adobe related apps except Flash.
# 5 - Opened the Control Panel, Programs, searched for and removed ANY versions of Acro Quick Reader or Quick Writer.
# 6 - Ran Norton Utilities Clean Registry multiple times.
# 7 - When trying to install Reader 10.1.04 I had PREVIOUSLY received this error message:
Error 1402.Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\AcroExch.Document\Shell\Open\Command. Verify that you have sufficient access to that key, or contact your support personnel.
However, after using Adobe Cleaning Tool, I no longer got this error.
# 8 - I also disabled my A-V Program during all installation attempts, Kaspersky PURE 2.0.
The reason that I wanted to update to Adobe Reader 10 was that Kaspersky did a vulnerability check which indicated:
"Adobe Reader/Acrobat Multiple Vulnerabilities"
See: http://www.securelist.com/en/advisories/47133/?function=advisories&VN=47133
Solution was to update to version 10.1.2 (or higher).
Now I can't open any .PDF files. I can't find the so-called Plugin which is causing the installation to stop. The installation of Reader 10.1.04 gets to around 96% complete, then fails and rolls back.
# 9 - Is there an easy fix, such as a tool that will autyomatically remove any relevant registry key, or apply the correct administrative attributes to the registry keys? If not, can you please talk me through this step by step. I've never been so stumped or frustrated performing a software upgrade, what I thought would be a simple task.
THANKS in advance for your help which is much appreciated.
Cheers,
Ecto

Hi Pat,
I feel like I'm falling deeper and deeper down the rabbit hole, operating in an area in which I am totally unfamiliar. I know a great deal about computers, but that still leaves me ignorant about many other things.
I had previously downloaded subinacl.msi in my research on Vista permissions and the inability to install Reader 10.1.04. In Vista, Windows Installer is a Service, not a program. I don't even understand what that means. I had previously tried changing the file extension of subinacl.msi to subinacl.exe but that didn't work. Then I looked for an EXE version of the file. No luck with that. Your pointing me to http://weblogs.asp.net/rternier/archive/2007/02/01/how-to-install-msi-files-on-vista.aspx was helpful up to a point. The post assumed I would know what to do with the bat file template:
"C:\Windows\System32\msiExec.exe -i C:\Users\rternier\Documents\Downloads\tfpt.msi"
I changed it to the following:
C:\Windows\System32\msiExec.exe -i C:\Users\aecolkercpa\Downloads\subinacl.msi
PLEASE NOTE: I store and run all downloaded installation files from the directory C:\Users\aecolkercpa\Downloads\
Usually, after installing a program from an installation file I will delete the installation file, unless there is a problem installing the application. In that case, I save the installation file until the problem is resolved.
Also, I am not sure if the first phrase in the BAT file I created is correct,
C:\Windows\System32\msiExec.exe -i
I called the file Install MSI.bat and ran as administrator.
I clicked on Accept the warranty terms, and the msi file began to be installed. Then I got a blue screen error BAD_POOL_HEADER with lots of text messages on it. I had to reboot. When I rebooted, Windows asked if I wanted to search for a solution online to the shut down, and gave me this report:
"Troubleshoot a problem with your antivirus software
A problem related to your antivirus software caused your computer to shut down unexpectedly to protect itself from data corruption or loss.
To try to solve this problem, follow these steps. One step might solve the problem, but if it doesn't, then go on to the next step.
Update your antivirus software
Missing antivirus software updates could be the cause of your computer's problem. To make sure your antivirus is up to date, follow these steps:
Click to open Microsoft Security Center.
Click Malware protection.
If your software needs to be updated, click Update now.
If Windows can detect your antivirus software, it will be listed under Virus protection.
If your antivirus software is not displayed in Windows Security Center, go to the downloads section of your antivirus software provider’s website. Find the update for your version of the software and your operating system, and then install it. For more information, check the Help for your antivirus software.
Most antivirus software updates are free, but some providers charge a small fee for the updates. If you're using an older version of the software, you might also have to pay to upgrade to a more recent version to continue to receive the updates.
Check for multiple antivirus programs running on your computer
Running two antivirus software programs on your computer at the same time is not recommended because the two programs can interfere with each other. Even if you don't think your computer could be running two antivirus programs, antivirus software can sometimes come bundled with your computer and it might be running without your knowledge. To check if two antivirus programs are running, follow these steps:
Click the Start button , right-click Computer, and then click Manage. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the left pane, double-click Services and Applications, and then click Services.
Look at the list of services under the Name column. If you find two antivirus programs, right-click each service associated with one of the programs, and then click Stop. Note that there may be multiple services running for one antivirus program.
Contact the antivirus manufacturer
If you've completed the previous steps, we recommend you contact the antivirus manufacturer directly for additional support."
Since I was unsure how to parse the BAT file, it probably contained errors, which may be the reason behind the blue screen crash. Should I have moved the bat file and the subinacl.msi file to the Windows/System32 directory before running it? To a different location than the download directory?
At this point I'm rather burned out. Perhaps 50+ hours of my time have gone into trying to install a simple program, Adobe Reader 10.1.04. I would love to succeed, but I think my lack of comprehension is making it even more difficult than it might otherwise be. Instead, I'm becoming more and more confused and frustrated by all these detours and additional issues.
Is it possible Pat to arrange for you to have remote login access to my machine using Go to My PC or some other application, so that you can hands on accomplish in perhaps 5 minutes, what might take me 5 more weeks (or months) to get done?
I feel we are close to solving this puzzle, but it keeps on slipping away.
Please let me know your thoughts, and thanks as always for your help.
Cheers,
Joel
Message was edited by: EctoSD

Cannot install itunes on new laptop

Cannot install itunes on new laptop, even when security software is disabled. Downloads fine, goes through install and then says it can't install on my system. I have admin priviledges and already have Quicktime running. Help! I have itunes already running beautifully on 3 other computers and an ipod touch with home sharing - but my new laptop just won't intall itunes. Can anyone help?

Many thanks. Quite often with the 0x800736B3 on the iTunes install, there seems to be an 0x8007000b in play for Windows Update.
Let's try the following document first:
[Windows Update error 8007000b|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error- 8007000b]
Next head to Windows Update and try stocking back on Windows Updates again. If you're a long way behind (sometimes this has been going on for months for people), you may need to do it in several batches. Basically, keep going back to Windows Update until it stops offering you new updates.
After you're stocked back up on Windows Updates, try another iTunes install. Does it go through properly this time?
(If you can't get Windows Updates to install, post back to let us know the error codes you've been getting on the most recent attempts at updates. Sometimes things are in such a snarl that we have to try a few different measures with them.)

Cannot sync iTunes using my new laptop. No longer have access to the old HP that iTunes was originally installed on.

Cannot sycn iTunes using my new laptop (home sharing is turned on). I no longer have access to the old HP desktop that iTunes was originally on. How can I get all the songs in iTunes on my iPhone?

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod/iPhone. Hope it helps. Feel free to email me if you need further help.

Cannot install iTunes on windows 7 64bit

Okay, I like so many cannot install iTunes on Windows 7 64bit.
Now Orginally I got a message saying something to the effect of:
There was a problem with the install you do not have permission for something...
Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
So I searched the net and many people were saying to uninstall everything "Apple" and try again. So I did that. Now I have this new message:
there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
And again I scoured the internet for a way to fix this. I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair. The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
I am at a loss. Why doesn't Apple fix this. I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible. I cannot change any of my music or do anything until this is resolved. If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
Now I have had previous versions of iTunes working perfectly fine. I do not recall which version I was using before I tried to update and fell into this abyss however.

Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
=============================
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
    </package | /i> <Product.msi>
        Installs or configures a product
    /a <Product.msi>
        Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
        Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
        Uninstalls the product
Display Options
    /quiet
        Quiet mode, no user interaction
    /passive
        Unattended mode - progress bar only
    /q[n|b|r|f]
        Sets user interface level
        n - No UI
        b - Basic UI
        r - Reduced UI
        f - Full UI (default)
    /help
        Help information
Restart Options
    /norestart
        Do not restart after the installation is complete
    /promptrestart
        Prompts the user for restart if necessary
    /forcerestart
        Always restart the computer after installation
Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
        i - Status messages
        w - Nonfatal warnings
        e - All error messages
        a - Start up of actions
        r - Action-specific records
        u - User requests
        c - Initial UI parameters
        m - Out-of-memory or fatal exit information
        o - Out-of-disk-space messages
        p - Terminal properties
        v - Verbose output
        x - Extra debugging information
        + - Append to existing log file
        ! - Flush each line to the log
        * - Log all information, except for v and x options
    /log <LogFile>
        Equivalent of /l* <LogFile>
Update Options
    /update <Update1.msp>[;Update2.msp]
        Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
        Remove update(s) for a product
Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
        Repairs a product
        p - only if file is missing
        o - if file is missing or an older version is installed (default)
        e - if file is missing or an equal or older version is installed
        d - if file is missing or a different version is installed
        c - if file is missing or checksum does not match the calculated value
        a - forces all files to be reinstalled
        u - all required user-specific registry entries (default)
        m - all required computer-specific registry entries (default)
        s - all existing shortcuts (default)
        v - runs from source and recaches local package
Setting Public Properties
    [PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Indepe
=================================

Cannot install itunes Keep getting this message:An error occured during the installation of assembly 'Microsoft .VC80.CRT .type="win32" ,version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitectu re="x86"'. Please refer to Help and sup

Cannot install itunes Keep getting this message:An error occured during the installation of assembly 'Microsoft .VC80.CRT .type="win32" ,version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitectu re="x86"'. Please refer to Help and sup

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

Cannot Install iTunes 9 in Windows XP Pro 64-bit

Okay, here's the situation:
I was an early adopter of Vista, in its 32-bit form. Ran fine, lasted a long time. Needed more memory, so installed Vista 64-bit a few months back as part of an upgrade to a larger boot disc.
Initially, the version (whatever it was) of iTunes installed and worked okay, but after an upgrade of Windows and iTunes (done at the same time) killed the whole thing. It installed correctly, but when I ran iTunes, it would hang.
I know about relatively short hangs while trying to connect to the iTunes store, as well as the potentially hours-long hang during the 'gapless playback' process, but these hangs were for more than 12 hours in some cases, and required that I manually end the program.
About a week ago, I decided to go back to XP Professional because several updates had created an unusable environment for iTunes, even with deleting everything Apple and starting over multiple times.
With a clean Windows XP Professional 64-bit install, I thought I might have a chance. Turns out, I was wrong.
I downloaded the latest iTunes 64-bit package, only to be told this is for Windows Vista 64-bit only. Fine. I downloaded the latest iTunes 32-bit package and was greeted with a message that suggested I download the 64-bit version. Are we sure Microsoft didn't buy Apple somewhere along the line? This is not the sort of nonsense I have seen in about 15 years experience with Apple products.
Next I looked for any tricks or tips that might help me do what I wanted. I learned Orca is more than a Sea World attraction, and many other new things. At the end of the day, I cannot find any way to successfully install iTunes 32-bit or 64-bit into Windows XP Professional 64-bit.
Is there anyone that has successfully installed the latest iTunes (32- or 64-bit versions) into XP Pro 64-bit without hacking, cracking or smacking their system? Anyone? If so, I would love to hear how it's done.
It's painfully obvious that Apple never tested this O/S or they might have fixed the problem before releasing iTunes 9.
Although my iPhone contract ended about two months ago, I'm not rushing out to get a new phone until this problem is resolved. Currently it is essentially a paperweight as I have no access to some application updates that will only complete when it is tethered.

Follow the directions here. But the problem is that the I-tunes installer calls for the wrong file name so… if you rename the file named “AppleMobileDevice64.msi” to “AppleMobileDevice.msi” it should install. When it says “iPod service failed to start…” run this patch then click “retry” it’ll work fine. Merry Christmas from Lokie!
P.S. Please repost the patch thanks

Cannot install itunes on windows v8.1 64 bit

Cannot install iTunes on Windows v8.1 64 bit.

The old blue iTunes worked fine on my pc, then along came the new red iTunes, which initially refused to install from an auto-update notification, saying it didn't have permission to access one of its own folders (self access to all its other folders was ok).
I then tried a manual download and install as suggested by the auto-update failure dialogue and that was exactly the same - failed at the last hurdle and had to reset itself.
I then tried download and install from iTunes site and this installed without problem, but the application will not open, neither from the desktop icon with user or admin rights, nor from a direct open or run as admin from the iTunes folder .exe file.
I have tried a repair install and an aggressive uninstall to ensure any TSR components are purged followed by a clean install - no difference.
My other pc is no problem and iTunes installed and runs on there fine, so it must be a configuration problem on this pc only.
I disabled my antivirus and malware detection during the install and made an exception for iTunes, to no effect.
When selecting the app I get a blue circle for a few seconds then nothing, no dialogue or notification of problems.
Any suggestions welcomed.

Cannot install iTunes 10.7 on snow leopard MacBook Pro.

I have received my new iPhone 5 two weeks ago but I am unable to use it since I cannot install iTunes 10.7. I have a MacBook Pro with Mac OS 10.6 (snow leopard) and 2GB RAM. I have been trying to install it and every time I get an error message saying that the disk could not be verified. I tried skipping verification and again it would allow me installing. Furthermore, I am trying to do my recommended software updates (including one about security) and my mac never succeeds. I am just wondering if that could be the problem.
Any advice would be much appreciated!
Thank you!

Try updating using a .dmg installer downloaded from the Apple website:
http://www.apple.com/itunes/download/

Cannot install itunes on PC-0serv pack prob-thanks in advance

Hi guys,I cannot install itunes on my home pc as says must have service pack 2 on windows XP when it uses windows installer to load the itunes program.I tried to install serv pack 2 but came up with invalid product key.I assume as it is a copied windows operating system,there is a conflict.
My quest is do i have to buy a new operating system to install the itunes program or is there a work around ??.Thanks for your help in advance.
Cheers
brian

If you're using a pirated version of Windows, we cannot help you here. Go out and buy a full, legal copy of Windows and reinstall. Then you should have no problems getting SP2 and then installing iTunes.
If you have a legal copy of Windows, you will have to reinstall from the installation CD as the install check from Microsoft clearly doesn't recognize that you have a valid installation.

I cannot install iTunes on a new Intel i3 core windows 7 computer

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