I cannot install itunes on my windows vista

I try to install itunes on my windows vista, it gives me a error

"iTunesSetup.exe não é um aplicativo Win32 válido"
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Similar Messages

Cannot install itunes 7.7 with Vista due to bonjour service issues

(I do have itunes version 7.6.2.9 working fine with no issues on vista)Cannot install itunes 7.7 becoz vista doesnt let bonjour service to run, While trying to start the Bonjour service from the Windows Services console gives an other error: "Windows could not start the Bonjour service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -65549." Is there any way I can get Bonjour to install and run as a service? tried switching off windows defender and Norton Internet security along with norton firewall too, still it doesnt let me install ,even tried downloading the windows version of bonjour but it too doesnt get installed as the service cannot start
Event report:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1013</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-07-11T12:32:31.000Z" />
<EventRecordID>69102</EventRecordID>
<Channel>Application</Channel>
<Computer>Revelations</Computer>
<Security UserID="S-1-5-21-216963075-3724653442-2767649758-1000" />
</System>
- <EventData>
<Data>Product: iTunes -- Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Data /> <Binary>7B45463643343630302D333036442D344636412D413131392D433241383737443235423 4417D</Binary>
</EventData>
</Event>
The Bonjour Service service terminated with service-specific error 4294901747 (0xFFFEFFF3).
Any comments and advice would be higly appreciated
regards
Message was edited by: Vistacrap
Message was edited by: Vistacrap
Message was edited by: Vistacrap
null

Apple offer this advice which I guess is not much help to you as you have Norton:
http://support.apple.com/kb/TS1609?viewlocale=en_US
I wonder if it is worth looking in the your firewall configuration>>Programs and deleting any entry for Bonjour - in the hope that you will be prompted to allow it or not when you do the install, or maybe adding it back with permit all.
But someone came up with another possible solution at the end of this thread:
http://discussions.apple.com/thread.jspa?threadID=1540617&tstart=0

CAN'T INSTALL ITUNES 9 ON WINDOWS VISTA 64-BIT OS

Hey guys!
I'm having a reaaaallly hard time installing iTunes on my Windows Vista 64-bit OS. Everytime I think it's about to finish installing, it shows me this message:
What does it mean?? Can someone PLEASE help me, I haven't had music on my iPhone for 4 weeks now!

Curses ... you did everything right by providing the screenshot, thanks. But we really need to see the error message number that shows up after the "HRESULT" bit for one of those, and it's deciding not show us that.
Okay ... people who get these error messages for iTunes installs typically are also getting Windows updates failures too. So we'll try to work out what the iTunes/Updates issue is by checking your Update history.
Go into your Windows Update and click "Update History". Have updates been failing for you recently? If so, doubleclick on each failure to bring up a small window showing some info about the failure.
What error message codes are you getting for the Windows Updates failures? (For example, 0x8007000B, or something else?)

HT1926 Cannot install itunes Error 7, windows error 1114

Cannot instal Itunes, Error 7, window error 1114 ???

Hi!! I finally found a solution
I´m Sure this one will work for everyone
-First you have to uninstall all Apple Software using Control Panel
-Download Unlocker Software from softsonic heres the link http://tinyurl.com/3e8gj2h
or google it
-Install Unlocker
-Go to Start and type this in search: %programdata%
-ProgramData window will open, so find apple folders
-Right click in each apple folder and find Unlocker in the options
-Choose Delete each apple folders (with unlocker program)
-Go to My PC, C Local Disk and find Program Files
-Look for Apple folders and Delete them (with Unlocker)
-Find a Folder (in Program Files) called Common Files
-Delete all Apple Folders (in common files) with Unlocker
- Empty your trash can (thats what i did)
-Reboot
-Install Itunes
Note: You can Reboot or use Safe Mode to use Unlocker if it doesnt work.
....and that's All
AFTER Days of frustration LOL
Good vibe, Love and Blessings for all!!
Jorge from Mexico

Cannot install iTunes because of Windows Installer Package

Cannot install iTunes on Windows 7 because of Windows Installer package is missing.

Okay. Even though you're getting a different error message, try the procedure from the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

Cannot install itunes on my windows 7 32 bit

Hi, I cannot install itunes on my windoes 7 32bit. I tried installing several times but it wont let me complete it. Sometimes it shows error of 'Windows Installer Service could not be accessed'.
Please help asap.
Regards
Tushar

Sometimes it shows error of 'Windows Installer Service could not be accessed'.
Are other programs also failing to install (with the same error message), Tushar?

Trouble to install iTunes on my Windows Vista 32-bit laptop. Please help!

I am trying to install iTunes on my Windows laptop (vista- 32 bit), but at the end of the installing process it keeps saying that I am missing a program to complete installing (no error code). After this message it will de-install iTunes. How can I fix this? Thnx!

at the end of the installing process it keeps saying that I am missing a program to complete installing (no error code).
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Cannot re-install iTunes after repairing Windows Vista.

My Vista crashed and I repaired it and, subsequently i'Tunes wouldn't open so I uninstalled it and now iTunes won't re-install and I get the message saying that the old copy cannot be removed. I've reviewed the troubleshooting hints on this site and I've even installed and run the Windows Cleaner program that I downloaded from Microsoft. Of, course, iTunes didn't show up in the list because I had already uninstalled it. I've deleted every reference to iTunes or QuickTime in my registry and it still won't install.

Hello Zeeghee,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
Best of luck,
Mario

Cannot Install iTunes 9 in Windows XP Pro 64-bit

Okay, here's the situation:
I was an early adopter of Vista, in its 32-bit form. Ran fine, lasted a long time. Needed more memory, so installed Vista 64-bit a few months back as part of an upgrade to a larger boot disc.
Initially, the version (whatever it was) of iTunes installed and worked okay, but after an upgrade of Windows and iTunes (done at the same time) killed the whole thing. It installed correctly, but when I ran iTunes, it would hang.
I know about relatively short hangs while trying to connect to the iTunes store, as well as the potentially hours-long hang during the 'gapless playback' process, but these hangs were for more than 12 hours in some cases, and required that I manually end the program.
About a week ago, I decided to go back to XP Professional because several updates had created an unusable environment for iTunes, even with deleting everything Apple and starting over multiple times.
With a clean Windows XP Professional 64-bit install, I thought I might have a chance. Turns out, I was wrong.
I downloaded the latest iTunes 64-bit package, only to be told this is for Windows Vista 64-bit only. Fine. I downloaded the latest iTunes 32-bit package and was greeted with a message that suggested I download the 64-bit version. Are we sure Microsoft didn't buy Apple somewhere along the line? This is not the sort of nonsense I have seen in about 15 years experience with Apple products.
Next I looked for any tricks or tips that might help me do what I wanted. I learned Orca is more than a Sea World attraction, and many other new things. At the end of the day, I cannot find any way to successfully install iTunes 32-bit or 64-bit into Windows XP Professional 64-bit.
Is there anyone that has successfully installed the latest iTunes (32- or 64-bit versions) into XP Pro 64-bit without hacking, cracking or smacking their system? Anyone? If so, I would love to hear how it's done.
It's painfully obvious that Apple never tested this O/S or they might have fixed the problem before releasing iTunes 9.
Although my iPhone contract ended about two months ago, I'm not rushing out to get a new phone until this problem is resolved. Currently it is essentially a paperweight as I have no access to some application updates that will only complete when it is tethered.

Follow the directions here. But the problem is that the I-tunes installer calls for the wrong file name so… if you rename the file named “AppleMobileDevice64.msi” to “AppleMobileDevice.msi” it should install. When it says “iPod service failed to start…” run this patch then click “retry” it’ll work fine. Merry Christmas from Lokie!
P.S. Please repost the patch thanks

Windows installer won't install iTunes 10.5 Windows Vista 64

Can't install iTunes 10.5 on my operating system. I'm running windows vista home premium 64.
Every time I try, a window installer alert pops up. It says; This installation package could not be,
opened. Verify that the package exists and that you can access it, or contact the application vendor
To verify that this is a valid windows installer package. I recently had to reinstall my operating system
Using my recovery discs. I got all my updates including service pack 2, but I noticed some updates did not install.
Could that be the issue ? Can anyone help ? Thanks Sam

Repair your Apple Software Update:
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install

Problems Installing iTunes 10 with Windows Vista

I am running Windows Vista (32 bit) and have installed iTunes 10. Any time I try to launch iTunes I receive the following message: "iTunes needs to be repaired to work with Vista. Use the 'Programs and Features' control panel to repair iTunes."
The bigger problem is when I open the Programs and Features control panel, iTunes is not listed as a program. All of the other iTunes components are listed(Apple Application Support, Apple Mobile Device Support, Apple Software Update, Bonjour). However, I can see iTunes (version 10) in the C:>Programs Files>iTunes folder, just not in the control panel.
I was going to attempt to uninstall and reinstall as numerous posts have suggested, however, since the program does not appear in the control panel, I have not been able to uninstall it.
Any assistance would be greatly appreciated.

Try using b noir's directions from this thread to get rid of itunes
http://discussions.apple.com/message.jspa?messageID=12597286#12597286

Cannot open iTunes 8 with Windows Vista Home Premium

Hopefully someone here can help me with my problem. I have a new Ipod Touch that needs itunes 8 to work. I have a new HP PC with Windows Vista Home Premium. The problem I'm having is: itunes & quicktime will download successfully onto my computer, but after download will not open. I receive the error message "itunes has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I have tried to open them from desktop & from programs ...will not work. I was using itunes 7 with no problems, but after upgrade to the new version (itunes 8) I started having this problem. Here are a few of the things I have tried so far with help from just about every tech support I could find: uninstall & reinstall itunes (tried this several times..didn't help, but itunes installs successfully each time)...try installing quicktime & itunes separately (didn't help)..disable firewall & virus protection (didn't help)...turn off Data Execution Prevention (DEP) (didn't help)...tried saving software to discs & installing itunes that way (didn't help)...I have updated all of my software including windows vista...I've run virus checks...& pretty much run checks on anything else I could find. I occasionally get the same error message when I try to open Rhapsody, but not every time. I'm thinking of using my backup discs & restoring my computer to factory settings. To do that would be a last resort, but I am getting pretty close to desperate. Does anyone think restoring it would help? If anyone has any ideas for me to try I would really appreciate it. Thanks so much.

You need to to check to see if your Quicktime works normally. Itunes will not work if QUicktime doesn't.
If Quicktime doesn't work, describe what happens with any error message in full.
Go to your control panel and try to start QUicktime preferences. In XP you need to be in classic view to see it, I am not sure about Vista.
Give the full text of any error message.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar
If so uninstall them, they are bad news for Quicktime.
Report back with your results.
If Quicktime is OK have you seen the Apple troubleshooting article for launch failure, I guess you have probably done quite a bit of it anyway, but is worth going through it systematically:
http://support.apple.com/kb/TS1717

Cannot install Photoshop CS4 on Windows Vista Business

Ok people, looking for some help with this. I have a new PC (less than 2 months old). I cannot get Photoshop CS4 installed at all. I'm sure there have been a million threads like this before asking the same question. Although I am a newb to Photoshop I am certainly not when it comes to computers, this is what I do for a living. I can't even believe I am actually having to ask for help.... :\
Anyway, help appreciated. I have Windows Vista Business SP1 (32-bit), and its running on a Intel Core 2 Quad Q8300 @ 2.5GHz with 4 gig of RAM. I have plenty of free space on my hard drives.
When the install completes, I get the same error message, installed with errors. When I click to see the error info it says something about language packs (I can get the exact error if you want, just installed and uninstalled about 10 times but hey).
Things I have tried a few times have been to follow through all the other threads and the Adobe support pages - Uninstalling the product through Programs first, running Windows Install Cleanup, running the Adobe CS4 Clean Script - when I do these things in this order both of the cleanup utilities don't find any installs of Photoshop CS4, so it doesn't appear they are doing anything. I have disabled everything on the PC, done a selective startup, turned off UAC, firewall, anti-virus - everything suggested. Still, the same error persists.
I have even run my Registry Mechanic and cleaned up that, and of course checked registry permissions etc. Please help!

You may want to install Vista SP2. It contains a lot of fixes and has the newer 4.5 installer.
Also if Vista is set for English then CS4 has to be set as US English upon install (I think someone already pointed that out).
Before install go services and set the windows installer to auto and start it. Also good idea to turn off windows defender.
Go to MSconfig and turnoff as many start up items that you don't need running (you will have to reboot).
Ensure nothing Adobe related is running in the back ground before install. (someone already mention this I think)
Anti-virus: I turned mine off during install.
I did not install AIR nor Device Central on my system as I would never use them.
Tiernobyl wrote:
Ok, so I've tried all the things suggested above but still get the same errors....
Adobe AIR
Error:
Error 2.
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.
Anyone else have any idea what might be causing my problem? The other thing I was going to try was contacting Adobe support, but can I do this for the trial version? When I tried to log a case it kept asking me to select my product, but I don't have one yet....
Thanks.

Error while installing itunes software on windows vista 32 bit operating system.

Hi friends,I am getting an itune installation error,Microsoft.VC80.CRT.version=8.0.50727.4053,The operating system in windows vista,i donwloaded itunes with IE as well as firefox,but always same error message is coming.Please help me out with this error.

I browsed this page earlier, and now im back to explain how i fixed my problem which is similar to yours.
All of the below must be followed manually: (that windows msgbox error is just confusing you) be reminded that:
%appdata% is not a network location. It is a systemwide variable used by Windows OS. %appdata% is a directory on your computer
I have win 7 OS, and i tweaked the below values so the Nokia_PC_Suite will install:
follow ALL of the following one by one:
-----first, the package----
first, go to the file which you downloaded from the net, (usually: Nokia_PC_Suite_eng_web.exe) right click the file and click properties, then click the compatibility tab and tick "Run this program in compatibility mode for:" then (select your OS on drop down box) then also click the lowermost button, "Run this program as administrator" then click OK. and close the properties box.
----second, the registry----(carefull a little mistake will render your machine unusable, so don't mess inside registry)
enter your registry by >> Start > Run > "type" regedit (without the word type) expand the following:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders, (on the right pane) you will see AppData, double click AppData and change the value to: %USERPROFILE%\AppData\Roaming
do the above to below location also: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Explorer\User Shell Folders
----third, Windows environment variables----
in your windows, right click the "My Computer", then click "Properties" then click the Advanced tab, on the lowermost of the window click the button [Environment Variables], click edit and change the value of "Temp" to variable value: %USERPROFILE%\AppData\Roaming.
Now double click (re-install) the Nokia package which you have downloaded from Nokia website and i hope it will install flawlessly this time

CAN'T INSTALL ITUNES ON MY WINDOWS VISTA 64-BIT SYSTEM

Hey guys,
I'm having a hard time installing Itunes on my 64-bit Windows Vista system. Everytime I think it's about to finish installing, it shows this message.
Someone, please help me! I haven't had music on my iPhone for 4 weeks now!

Not Windows RT then . When you say "I've tried both" do you mean the 32- and 64-bit installers for Windows? In the first instance you should go to http://www.apple.com/itunes/download/ - this should detect the version of Windows you are running and offer the correct installer. It'll look like this:
Click on Download Now - this will download the correct installer for you to run and install iTunes.
There is, however, some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded. As an alternative, you can go directly to the relevant downloads:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe
of which you'll need the second one. See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation; you may also need to consult HP's helpdesk as the error message you report may be symptomatic of a Windows issue, not an iTunes one.

I cannot install itunes on my windows vista

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