I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I have uninstalled and reinstalled a few times but with no luck. Does anyone have another option?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the above steps haven't helped try installing:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
Or roll back to:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
as appropriate.
tt2
Similar Messages
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I am trying to install itunes for my pc and the run window will not come up and I have changed my pop-up blocker settings and it still will not appear.....help?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Cannot install itunes 10.5.5 in 64-bit Windows 7, ERROR 2324
I keep trying to download and install iTunes 10.5.5 (64-bit) version of iTunes. I think that the app gets dowloaded but does not install due to this Error 2324 (have no idea what that is) and then kaput. The error message reveals that there may be a problem with the Apple download package, but I am going to have to go with my years of expertise using Windows and say that it is probably a compatibility problem with Microsoft Windows even though I am running in compatibility mode for Windows 7 and I also tried XP. I'll look in the Windows Technical website to see if anything is there.
No such version has been released.
If you are trying to install Beta software and are a developer, this message should be posted in the developer forums.
If you are not a developer, then do not install beta software. -
I cannot install iTunes on a new Intel i3 core windows 7 computer
After I download the iTunes setup file, it starts installing the software and comes to a point in which there is a problem with the 64bit program loading
Hello there, jag123059.
The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Ok so I'm not a regular doofus, but I can't seem to install itunes 10.7!
I have tried to install through iTunes and it has an error, I therefore tried to install manually and get the following error message...
error writiting to c://config.msi/155b7cb.rbf. verify if you have access to this directory
I have no idea what the problem is! Please help!!!
THANKYOU in advance!
DannyDoublechecking before proceeding. Do you have Kaspersky security software installed on the PC? (There's been a couple of reports of this in recent times being associated with Kaspersky interfering with the installs.)
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Cannot install iTunes 11.0.2. Keeps on giving error 103. Have tried it several times. Same message continues. Tried re-logging into account.., switching off laptop, Posting a screen shot. Please help:/
Hi,
Try downloading update from here http://support.apple.com/kb/DL1614
Jim -
I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !
See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2 -
Cannot install ITunes--Mesage is "Apple Application Support was not found. Apple application Support is required to run ITunes Helper. Please uninstall ITunes, then install ITunes again. Error 2 (Windows Error 2)
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I cannot install itunes on windows 8.1
I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I cannot install iTunes. I get a Windows Error 126 and missing msvcr80.dll. I've tried uninstalling and re-installing based on all the suggestions, but still have an issue. I've removed all the services, tried moving the dll files as suggested, but I still have no success. Spent all day on this issue. I am running windows 7.
Sorry to hear this isn't going smoothly for you. Try Troubleshooting issues with iTunes for Windows updates. You may have seen some of the suggestions here before but is has taken some users more than one attempt.
tt2 -
Cannot install iTunes on windows 7 64bit
Okay, I like so many cannot install iTunes on Windows 7 64bit.
Now Orginally I got a message saying something to the effect of:
There was a problem with the install you do not have permission for something...
Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
So I searched the net and many people were saying to uninstall everything "Apple" and try again. So I did that. Now I have this new message:
there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
And again I scoured the internet for a way to fix this. I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair. The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
I am at a loss. Why doesn't Apple fix this. I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible. I cannot change any of my music or do anything until this is resolved. If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
Now I have had previous versions of iTunes working perfectly fine. I do not recall which version I was using before I tried to update and fell into this abyss however.Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
=============================
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Indepe
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Cannot Install iTunes 9 in Windows XP Pro 64-bit
Okay, here's the situation:
I was an early adopter of Vista, in its 32-bit form. Ran fine, lasted a long time. Needed more memory, so installed Vista 64-bit a few months back as part of an upgrade to a larger boot disc.
Initially, the version (whatever it was) of iTunes installed and worked okay, but after an upgrade of Windows and iTunes (done at the same time) killed the whole thing. It installed correctly, but when I ran iTunes, it would hang.
I know about relatively short hangs while trying to connect to the iTunes store, as well as the potentially hours-long hang during the 'gapless playback' process, but these hangs were for more than 12 hours in some cases, and required that I manually end the program.
About a week ago, I decided to go back to XP Professional because several updates had created an unusable environment for iTunes, even with deleting everything Apple and starting over multiple times.
With a clean Windows XP Professional 64-bit install, I thought I might have a chance. Turns out, I was wrong.
I downloaded the latest iTunes 64-bit package, only to be told this is for Windows Vista 64-bit only. Fine. I downloaded the latest iTunes 32-bit package and was greeted with a message that suggested I download the 64-bit version. Are we sure Microsoft didn't buy Apple somewhere along the line? This is not the sort of nonsense I have seen in about 15 years experience with Apple products.
Next I looked for any tricks or tips that might help me do what I wanted. I learned Orca is more than a Sea World attraction, and many other new things. At the end of the day, I cannot find any way to successfully install iTunes 32-bit or 64-bit into Windows XP Professional 64-bit.
Is there anyone that has successfully installed the latest iTunes (32- or 64-bit versions) into XP Pro 64-bit without hacking, cracking or smacking their system? Anyone? If so, I would love to hear how it's done.
It's painfully obvious that Apple never tested this O/S or they might have fixed the problem before releasing iTunes 9.
Although my iPhone contract ended about two months ago, I'm not rushing out to get a new phone until this problem is resolved. Currently it is essentially a paperweight as I have no access to some application updates that will only complete when it is tethered.Follow the directions here. But the problem is that the I-tunes installer calls for the wrong file name so… if you rename the file named “AppleMobileDevice64.msi” to “AppleMobileDevice.msi” it should install. When it says “iPod service failed to start…” run this patch then click “retry” it’ll work fine. Merry Christmas from Lokie!
P.S. Please repost the patch thanks -
I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?
Hello raadabdaun,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues installing iTunes for Windows. The following article provides the most relevant information and troubleshooting steps:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
Cannot install itunes on windows v8.1 64 bit
Cannot install iTunes on Windows v8.1 64 bit.
The old blue iTunes worked fine on my pc, then along came the new red iTunes, which initially refused to install from an auto-update notification, saying it didn't have permission to access one of its own folders (self access to all its other folders was ok).
I then tried a manual download and install as suggested by the auto-update failure dialogue and that was exactly the same - failed at the last hurdle and had to reset itself.
I then tried download and install from iTunes site and this installed without problem, but the application will not open, neither from the desktop icon with user or admin rights, nor from a direct open or run as admin from the iTunes folder .exe file.
I have tried a repair install and an aggressive uninstall to ensure any TSR components are purged followed by a clean install - no difference.
My other pc is no problem and iTunes installed and runs on there fine, so it must be a configuration problem on this pc only.
I disabled my antivirus and malware detection during the install and made an exception for iTunes, to no effect.
When selecting the app I get a blue circle for a few seconds then nothing, no dialogue or notification of problems.
Any suggestions welcomed.
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