I cannot install itunes to my windows 7 computer. I've deleted everthing apple related (in order recommended). I get a message each time that states "There is a problem with this windows installer package. etc.. What should I do?

I've also spent hours on the phone with both apple and windows technical support specialists. This is very clearly not a windows issue. I've given my computer a clean boot, disable my antivirus and firewall, and then attempted to download (yes, from apple's website). I've delete all of the programs (in the necessary order) and then attempted reinstalling with absolutely no luck. I'm starting to think that there's absolutely nothing I will be able to do. I've also never been able to fine "apple software updater or apple software update on my computer, which is particularly odd because I haven't found a post in this community that answers that question. No, "apple software update" cannot be found by accessing the start menu or anything in the "C drive". Apple software update is also never included in the itunes download package that I get from apple's website (the others, such as bonjour, apple application support, and apple mobile support are). No matter what I do, I always get the mesage at the end of the download, "There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
This may or may not be related to the "apple software update" issue.

Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait

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I'm not able to download Itunes. I keep getting this Apple Software Update message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your package vendor"

Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?

Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait

When trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor

when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor

I have the same problem

Hi, I am getting an error message while installing iTunes store app on my windows 7 laptop stating 'There is a problem with this windoes installer package. A program required for this install to complete could not be run. Contact your package vendor'

Plz assist

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Cannot install itunes 10.6. pop up msg states "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.Contact ur support personnel or package vendor

Cannot install itunes 10.6. pop up msg states "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.Contact ur support personnel or package vendor.Please advise.

Follow Microsoft instructions below on how to take control of the Folder. You may apply this on your C:\Program Files(x86)\iTunes
You may take the ownership of the folder and then use the steps to grant permission to everyone–
Locate the file or folder on which you want to take ownership in windows explorer
Right click on file or folder and select “Properties” from Context Menu
Click on Security tab
Click on “Advance”
Now click on Owner tab in Advance Security Settings for User windows
Click on Edit Button and select user from given Change Owner to list if user or group is not in given list then, click on other users or groups. Enter name of user/group and click ok.
Now select User/group and click apply and ok. (Check “Replace owner on sub containers and objects” if you have files and folder within selected folder)
Click ok when Windows Security Prompt is displayed
Now Owner name must have changed.
Now click Ok to exist from Properties windows
Once you have taken the ownership of file or folder
Grant Permissions to everyone-
Go to C: and then click right click on folder and chooseproperties.
Then go to security tab and click Edit then clickAdd => Advanced.
If you click on advanced now click on Find Now and chooseeveryone and click Ok.
Then again click Ok and now click onAllow => Full control => Ok.

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem.

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem. HELP !!!!!!!!!!!!!!

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

I keep getting this error message that says "There is a problem with this windows intaller packaage.a program required for this install to complete could not be run.contact ur support personnel or package vendor" what does it mean?

I keep getting this error message that says "There is a problem with this windows intaller packaage.a program required for this install to complete could not be run.contact ur support personnel or package vendor" what does it mean? and how do i fix it?

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

While installing it gives me an error "there is a problem with this wondows installer package. A program required for this install to complete could not be run. contact your support personnel or package vendor.".... what shall i do?

while installing itunes, it gives me an error "there is a problem with this windows installer package. A program required for this install to complete could not be run. contact your support personnel or package vendor.".... what shall i do?

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.

Trying to down load but get error message.... "there is a problem with the Windows Installer Package" Does anyone know how I fix this??

"there is a problem with the Windows Installer Package" Does anyone know how I fix this??
My itunes ends up being so out of date becuase I can never upgrade it.
I have a sports kit and want to make sure I am using the most uptodate version
I managed to delete the old version, just in case it was the fact it was about 10 versions out of date that was the problem but now I can't reinstall it at all......
Please help

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

What to do when installing itunes to windows vista home basic an message appears saying"there is a problem with this windows installer package.A program run as part of the setup did not finish as expected.Contact your support personnel or package vendor."

what do i do when trying to install itunes to my windows vista home basic computer and a message appears saying
"There is a problem with this windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
Need to know because this is driving me nuts now!

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

When I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run.) Help

when I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.)
I have tried several times to redownload and keep getting the same message. what am I doing wrong...

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Trouble updating itunes - this message appears "there is a problem with this windows installer package. a program required for this install to complete could not be run"

trouble updating itunes - this message appears "there is a problem with this windows installer package. a program required for this install to complete could not be run"

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

When installing itunes 10 uding windows xp I get the following error: "There is a problem with this Windows Installerpackage. A program run as part of the setup did not finish as expected. Contact your sipport personnel or package vendor." - any ideas?

When downloading itunes 10 in windows xp, I get the following error "There is a problem with this Windoes Installer package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or package vendor." - any ideas on how to proceed?

using MSICUU2.exe didn't help me. But, the new replacement app did:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
I fixed my problem like this:
Here's the deal -
1. can you install itunes via the APPLE SOFTWARE updater?
I couldn't so I downloaded ITUNES and tried to install it that way.   Hence I got the same error hang as you. Nothing worked, (Multiple attempts at uninstall reinstall, stopping of Services, Reg cleaners etc..)
2. If answer is NO to #1 you must fixe the APPLE SOFTWARE UPDATE Program.
OK so I couldn't find a Download for this.   But: if you have WINRAR, open the ITUNES.EXE and extract the APPLESOFTWAREUPDATE.MSI file. Execute the APPLESOFTWAREUPDATE.MSI separately.   And you will not be able to install it and have a similar issue as per your Itunes install.   This of course leads you to believe that the Itunes.exe install is also installing all of these components including the applesoftwareupdate silently.   It must BOMB at that portion of the install and you are done.
3. Your goal now is to get the applesoftwareupdate installed.   How do you do this. Well - here is what I did.
a. downloaded and RUN a PC Installer FIX it tool from Microsoft. This is a replacement for the older MSI fixer they used to use.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
b. It will list programs to attempt to fix.
choose AppleSoftwareUpdate.msi
c. Once it is done, then reinstall apple program updater using
AppleSoftwareUpdate.msi
Finally it should install since the Microsoft tool appraently fixed corrupted installation files in your registry for this application.
(Please note: that I also disabled any apple related services such as BONJOUR or IPOD DEvice RUN: services.msc to get there - although this man not be necesarry.)
Hence Launch this APPLE UPDATE SOFTWARE (Click the ICON in your Start menu) it should list ITUNES
select ITUNES from here and it will update.
KEY HERE is to ONLY UPDATE APPLE Stuff via the APPLE SOFTWARE UPDATE program. If that program is not working fix it. Then Bingo.
I am sorry to see folks having this problem for weeks.
APPLE,   Spread the word. PC's can get corruption in the registry on your product should the update be stopped or computer shut off during an update. etc...   Please improve your software updater program to check for invalid registry upon launching the app. This will prevent people thinking it is an APPLE issue. It appears to be a problem on your PC's registry settings for the APPLE Software update.
Bruno Ricci

I am trying to upgrade to itunes 10.5 on my pc which using windows xp but it keep saying there is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personel or package vendor

I am trying to upgrade to itunes 10.5 on my pc which is using windows xp but i keep getting an error message stating that there is problem with this windows installer package. A pogram run as part of the setup did not finish as expected. Contact your suppor personal or package vendor.

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I cannot install itunes to my windows 7 computer. I've deleted everthing apple related (in order recommended). I get a message each time that states "There is a problem with this windows installer package. etc.. What should I do?

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