I cannot install my copy of creative suite 6 design and web premium? It stops at the adobe installer and wont even get started?

I cannot install my copy of creative suite 6 design and web premium? It stops at the adobe installer and wont even get started? Anyone know how to fix? brand new machine running windows 8.1 pro?

Jonp52000428 do you receive any specific error messages when attempting to install Creative Suite 6 Design Premium?  For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC.  You are welcome to post any specific error messages you discover.

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    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
              Family: Shared Technology
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              MinVersion: 0.0.0.0
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              Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
              Family: CoreTech
              ProductName: AdobeCMaps x64 CS5
              MinVersion: 0.0.0.0
              This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
              Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
              Family: CoreTech
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              MinVersion: 0.0.0.0
              This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
              Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
              Family: CoreTech
              ProductName: AdobePDFL x64 CS5
              MinVersion: 0.0.0.0
              This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
              Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
              Family: CoreTech
              ProductName: AdobeTypeSupport x64 CS5
              MinVersion: 0.0.0.0
              This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
              Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
              Family: CoreTech
              ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
              MinVersion: 0.0.0.0
              This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
              Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
              Family: Adobe Web Suite CS5.5
              ProductName: Adobe Media Encoder CS5.5 X64
              MinVersion: 0.0.0.0
              This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
              Removing this payload from the dependency list.
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    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
    ERROR: Install MSI payload failed with error: 1620 -

    Hi, dec7rachel.
    Sorry for my English, but is not good... :S
    I had the same problem and a friend resolve it running the complements located inside the following folder: Adobe CS5_5\payloads\Microsoft_[***], where "Microsoft_[***]" represent all the folders that begin with the name "Microsoft_".
    Running all the complements or patches inside this folders and retry the installation.
    Good luck!

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