I cannot install OS 5 to my Blackberry Curve 8520

I've got a Blackberry Curve 8520, with BIS, from TIM Brasil.
I have downloaded from the Blackberry official website the new OS 5., and it does not appear in my Blackberry Desktop Manager in the Update list nor any other list, including the Loader.exe list.
I have everything up to date, except for the blackberry os, which currently is 4.6.1.272
Please help, quick.
Thanks
Mario
Solved!
Go to Solution.

You do, for sure, have your BB data plan active and are able to get email, etc.?
That is required for updating to OS 5.0.
If the OS you downloaded is not specifically for the carrier that is branded on the device you will need to install the OS to the computer and then when you're done, delete the vendor.xml file located in c:\program files\common files\research in motion\apploader.
Then after you delete that, in that same apploader folder, is a file called Loader.exe. Double click that to install the OS to your device.
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benesja wrote:
Hello, I need urgent help, 2 days ago I got a fatal error (552) which is telling me to reload my software...
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I have a blackberry curve 8520, last night the battery was low and my phone went off, I charged it throughout the night and this morning when I woke up it wouldn't go on, I then put it on charge again and I have been struggling to get it on since then, all it does is when I put the charger in the red LED light goes on for about 15seconds then the screen goes blank then 5seconds later it shows in the middle of my screen a battery charging.
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Hi Alicia
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Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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Hi and Welcome to the Forums!
You need to to see the police as well as talk to your wireless service provider. If you did nothing prior to losing it (e.g., installing BB Protect, RoboLock, are on BES, or something else), then there's pretty much nothing that can be done...and certainly nothing can be done by the volunteers on this user-to-user forum.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Hi!
When this happened to me, I searched endlessly for a solution but I couldn't find anything that didn't involve going to a repair centre or taking my phone to pieces. I was hoping for a simple solution! I was really frustrated as my phone's relatively new and well looked after and I couldn't do a thing. After about an hour of doing everything I could, it fixed itself and I forgot about it.
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