I cannot install Photoshop Elements 12. Invalid Serial number.

I have had to format my computer and start fresh and now when trying to install PS Elements 12 it keeps saying invalid serial number! help!

Find your serial number quickly
Error "The serial number is not valid for this product" | Creative Suite

Similar Messages

  • I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.

    Please give me order confirmation e-mail so that I can install Photosho.
    After download installation file, I am stacking due to no serial No information.

    お世話になります。オーダー確認のメールが届かずフォトショップをダウンロードで購入したのですがシリアル番号の情報がないため入力出来ずインストールできません。
    iPadから送信
    2015/01/27 16:58、Chikuromochi <[email protected]> のメッセージ:
    I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.
    created by Chikuromochi in ダウンロード、インストール、セットアップ (Japan) - View the full discussion
    OW72247756さん
    AdobeJapanForumをご利用いただきありがとうございます。
    恐れ入りますが、JapanForumですのでご質問内容を日本語で記載していただく事は可能でしょうか？
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7135151#7135151 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7135151#7135151
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in ダウンロード、インストール、セットアップ (Japan) by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Installing new Retail version of Photoshop Elements, receive Invalid Serial Number

    Hi Everyone,
    I purchased a new Box retail version of Photoshop Elements and Premiere Elements 12 and before installing I am asked for the Serial Number. I enter it from the box but I get a message that says it is invalid serial number. How can that be if that is what is on the Box.
    Thank you,
    Danny

    Hi Everyone,
    I was able to solve it myself and in way should have provided more information. I was installing the software under the local Admin which in my Domain does not have internet access through our Proxy.
    Once I logged on with my Domain Admin and tried to install the software, it worked with out problems. I was not aware that the computer needed access to the Internet to verify the Serial Number.
    Thank you all for your time and assistance.
    Regards,
    Danny

  • Computer crashed whilst installing photoshop elements 11, now serial number invalid?

    Recently purchased photoshop elements 11, when installing my computer crashed. When attempting to install for a second time it now displays a message saying my serial ref is invalid?
    Do I need to get a new reference?
    If so, how do I get a new reference?

    Dgjr7878 it is likely that the current installation of Photoshop Elements and it's licensing files got corrupted if your computer is crashing.  Is this a common occurance?  If so you may want to address the stability difficulties you are experiencing with your current computer prior to reinstalling.
    There are additional steps you can try to recover from your computer's unexpected restart.  Which operating system are you using exactly?

  • Photoshop Elements 6 invalid serial number error

    Hallo, ich mußte Windows Vista Home Premium 32 Bit erneut installieren und kann jetzt die Photoshop Elements6 DVD unter Eingabe der Seriennummer nicht aktivieren, die Seriennummer sei "ungültig".  Die Seriennummer teile ich Ihnen bei Bedarf gerne mit. Die DVD wurde von DELL mit dem Laptop im Januar 2008 geliefert.
    Was muß ich jetzt tun ??  Mit freundlichen Grüßen   Klaus Peschke
    [Do not post email addresses]
    Message was edited by: Brett N

    You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. You will need your serial number.
    To get help now click here for product support
    If all agents are currently busy, try again later.

  • I recently got a new laptop and my photoshop elements needs my serial number...i cannot locate on my box, disk sleeve and there isn't an insert??

    I recently got a new laptop and my photoshop elements needs my serial number...i cannot locate on my box, disk sleeve and there isn't an insert??

    Check your Adobe account online.  If you registered the software when you first installed it then the serial number might be available there.

  • I lost my photoshop elements 7.0 serial number and i had not had it registered so i can't get it back. My old desktop broke and i would like to install photo shop on my new laptop. How can i get it back?

    I lost my photoshop elements 7.0 serial number and i had not had it registered so i can't get it back. My old desktop broke and i would like to install photo shop on my new laptop. How can i get it back?

    I would first go to your Adobe Account and make sure that all info in it was correct and then match up all S/N's with your records. If you find any problems, then make corrections.
    If all matches, but does not work, contact Adobe and see if they still sell replacement DVD's for CS2. Adobe usually does, for a small price. Still, you will need your correct S/N, so you will probably be back on the phone to Adobe. When I once used them for a S/N problem, they were quick and did a perfect job.
    Good luck,
    Hunt

  • Cannot install Photoshop Elements 10.

    Cannot install Photoshop Elements 10.
    I had the trial of Photoshop Elements 10, but uninstalled it a few days before trying this install.
    I’m trying to install Photoshop Elements 10 but when I run setup it wants to uninstall it first and it fails to do that, stopping with “Error 1402 – Could not open key”. It then rolls back the install and ends. I purchased the boxed bundled version of Photoshop Elements 10 and Premiere Elements 10. How can I get it to install without trying to uninstall first, as it is not really installed anymore?

    I have Windows Pro 64-bit.
    I have gotten past the problem of it wanting to uninstall first. The install proceeds as it should until it is almost done then I get an error and it rolls back. The error is:
    Error 1402 could not open key. UNKNOWN\components\da42bc89bf25f5bd0af18c3b9b1a1ee8\9fa945eeaaf84854382bce1fcbd91cff

  • Cannot install Photoshop Elements 8.0

    Cannot install Photoshop Elements 8.0.  The installation starts up well but then hangs from time to time telling "cannot read such or such file"

    It seems to be permission problem but before making any conclusion please confirm the following information.
    1. OS name and version
    2. User type logged in with  i.e. normal user or admin
    3. Exact Error Message, Sceenshot of the problem would be great.
    4. The complete path of the file which it denied access

  • I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?

    I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?

    I think PE 2 only worked as far OS 10.3 Panther. There is no alternative but to get the version that works on your 10.7 Lion Machine, which I think is PE 6 or higher.

  • I cannot install Photoshop Elements 11

    I have Photoshop Elements 9 and have no problem with that. I needed to upgarde because I have bought a Nikon D600 and need to support RAW files. I keep getting error messages as follows:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 17 error(s), 1 warning(s)
    ----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/Fonts/BickhamScriptPro-Regular.otf" Error 0(Seq 1754)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1754)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure
    I have tried deleting all previous Photoshop file and also trashing the Adobe file in Library/Application Support, both as suggest elsewhere but with no joy. Can anyone help?

    Nothing here works. During the course of this I have had to reinstall the OS and this did not help either! I am thinking about asking for my money back and finding another way of editing my RAW files!.
    Regards
    Peter
    Date: Sat, 20 Jul 2013 05:36:51 -0700
    From: [email protected]
    To: [email protected]
    Subject: I cannot install Photoshop Elements 11
        Re: I cannot install Photoshop Elements 11
        created by Ned Murphy in Downloading, Installing, Setting Up - View the full discussion
    See the following:
    Exit Code: 6, Exit Code: 7 Installation Errors -
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5522830#5522830
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5522830#5522830
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5522830#5522830. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Cannot install PSE13purchased on Amazon because Serial Number is incorrect on the box.  How do I obtain a valid serial

    Cannot install PSE13purchased on Amazon because Serial Number is incorrect on the box.  How do I obtain a valid serial

    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    -or https://forums.adobe.com/thread/1572504
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    OR... Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Photoshop and premiere elements 12 invalid serial number

    I am trying to download a photoshop and premiere elements package that i bought through best buy. however the installer says that i have an invalid serial number. please help

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Cannot install Photoshop Elements 10 32-bit sources on 64-bit system

    I was able to successfully install Photoshop Elements 10 on a Windows 7 Pro 64-bit system (new laptop) using the sources I had downloaded previously for a Windows 7 32-bit system (old laptop). However I was unable to to do the same for Photoshop Premier Elements. It suggested I needed a 64-bit version of the sources.
    Questions:
    - Where can I get the sources for the 64-bit version of Photoshop Elements 10?
    - Can I download the above without purchasing the software all over again?
    Thank you.

    Download the free trial from the following link - it's the same as the full product.
    Then enter your serial number to make it permanent.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=en_us

  • Cannot install Photoshop Elements 10. [was:Question]

    I bought and installed Photoshop Elements 10 and about a year later my computer crashed.  I bought a new computer but now I can not install Elements 10.  Why not?

    Hi jhenriksen
    Are you getting any kind of error message.
    Please also provide your system information.
    Regards,
    Sumit Singh

Maybe you are looking for