I cannot install properly my CS6 version on a second computer it seems that there is an issue with serial number I will appreciate some guidance thank you

I cannot install properly my CS6 version on a second computer it seems that tree is an issue with serial number I will appreciate some guidance ? thank you

Hello,
please have a look there: http://www.adobe.com/products/cs6/faq.html >>> Can I distribute a Creative Suite 6 edition across multiple users or computers? >>> The software license agreement accompanying your product may entitle you to install and activate the software on two systems with certain restrictions. The product license agreement for Creative Suite 6 does not allow you to install the components of a single suite edition across multiple computers. See the software license agreement for more information.
It could be necessary to activate/deactivate please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Good luck!
Hans-Günter

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