I cannot install reader, an error appears:

The server encountered an error while processing this request:
{error,{case_clause,{undefined,undefined,undefined}}, [{oxgw_user,determine_user_id,2,[{file,"oxgw_user.erl"},{line,477}]}, {lists,foldl,3,[{file,"lists.erl"},{line,1248}]}, {oxgw_user,ensure_user_info,2,[{file,"oxgw_user.erl"},{line,25}]}, {webmachine_resource,resource_call,3, [{file,"src/webmachine_resource.erl"}, {line,186}]}, {webmachine_resource,do,3, [{file,"src/webmachine_resource.erl"}, {line,142}]}, {webmachine_decision_core,resource_call,1, [{file,"src/webmachine_decision_core.erl"}, {line,48}]}, {webmachine_decision_core,decision,1, [{file,"src/webmachine_decision_core.erl"}, {line,162}]}, {webmachine_decision_core,handle_request,2, [{file,"src/webmachine_decision_core.erl"},
Can someone help?

Try the offline installer http://get.adobe.com/reader/enterprise/

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