I cannot install the latest version of itunes on my pc
please help ! i cannot install the latest version of itunes on my pc , my operating system is windows xp.
i called i couldn't get help over the phone, i tried the web no help there i just don't know what to do i cannot even use my iphone to sync without the latest version.
Message was edited by: mzzdam1615
Yup, count me as one of many with the same problem. My PC will not recognize my phone and says my iphone needs the latest version of itunes. My PC can't download 10.7; everytime I try it says "thanks for download itunes" but does nothing at all and I still have the prior version. I have rebooted my computer umpteen times. I have turned my iphone off umpteen times and back on. I cannot sync it and am afraid to even try my ipad.
HELP!
Similar Messages
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I cannot install the latest version of Itunes under Windows XP because itunes.msi cannot be found in order to remove the older version (11.0.1.12) of itunes. Is there any other way I can accomplish an upgrade without using the Itunes.msi file?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I cannot install the latest version of iTunes on my laptop (windows xp). I receive a windows installer error. Am not having any problem installing other software or syncing w iPhone. Made the mistake today of uninstalling my older version and not cannot install new. Need new version in order to sync w new iPad.
Any help would be appreciated.Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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I cannot install the latest version of itunes as I have old versions of bonjour and quicktime. I can't remove these programs either. Help please as I have tried almost everything I have found so far on the the web.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
I cannot install the latest version of iTunes as it instructed me to uninstall the version I had, which I did, but the "Apple mobile device support" will not uninstall. This has left me with no iTunes and the new version will not install until I can uninstall all the old components. Help please
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2 -
Please help. I cannot install the latest version of Itunes in my macbook pro computer as I don't have or seem to have forget my password for the installers. Thanks
You can download the 32-bit installer directly using this link: iTunesSetup.exe
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For some reason I cannot download and install the latest version of iTunes. 11.0.2. Could you help please? Each time I try, I get a command box saying 'The feature you are trying to download is on a network resource that is unavailable. Click Ok to try again or enter an alternate path to a folder containing the installation package iTunes.ms in the box below.
Please help!
Many thanks in advance
Ben Bentley
West Midlands
UK(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When trying to install the latest version of iTunes, I keep receiving the error message "Cannot install due to insufficient privileges, logon as administrator". I am absolutelutely logged on as the administrator. Help!!
Don't know if this will you but i fixed my issues with upgrading to 10.5.3.3 on Windows 7 you can access the steps i took here with an explanation of the problems i was having. https://discussions.apple.com/message/17374864#17374864
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I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?
Hi pholewinski!
I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I cannot load the latest version of Itunes on my Toshiba PC with Windows 7 Home Premium. Tried to re-install. Dead in the water. Windows error 126. Cant start becasue MSVCR80.dll is missing from my computer
You may have to follow the slightly more detailed steps in whichever of these two applies to you.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Rebooting into safe mode may be needed to delete any folder the instructions say you should remove. You may also find this Microsoft Fixit helps to remove stubborn components. It has taken some people several attempts to completely clean iTunes and supporting software before they have been able to successfully reinstall it.
tt2
Message was edited by: turingtest2 -
I have just tried to instal the latest version of itunes. It failed and I got a message saying ' An application has made an attempt to load the C runtime library incorrectly' I completely uninstalled itunes and tried to install an earlier version and got the same message. So I can no longer access my itunes files. Help
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
HT1349 I installed the latest version of iTunes. Now I cannot find FM radio stations.
Before I installed the latest version of iTunes I had hundreds of FM radio stations to choose from in every genre of music. Now the Radio tab takes me to 7 or 8 albums. I searched for FM radio stations, but just got more albums that cost to listen to. Some are free, but I am interested in listening to radio stations. How can I get back the list of radio stations?
I do not have any Apple hardware, iPad, SmartPhone etc. I just have a windows desktop computer (Pentium 4). Although I have an Apple ID and password I am not sure what Apple is or how it functions.
I downloaded a lot of classical music in my ITunes library, but opening them does not help in bringing up FM radio stations. Can you please tell how to find the FM radio stations?
Thank you very much,
Best,
ThomasHi findmeat,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
About iTunes Radio
http://support.apple.com/kb/HT5848
Cheers,
- Judy -
Since I installed the latest version of iTunes I have been unable to sync new downloads to my ipod. Prior to this installation I would get 2 windows when I attached my ipod but now there is only one. The software does not recognise the device (I tried running the doagnostic) but I can see it on my desktop. Anyone know what I can do?
Hi findmeat,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
About iTunes Radio
http://support.apple.com/kb/HT5848
Cheers,
- Judy -
I installed the latest version of iTunes but when I went to sync my iPod I got error message -50 and my iPod would not sync. I tried re-installing the most recent version of iTunes but this made no difference. I then tried installing an old version of iTunes but it would not install. I am furious because I bought music via iTunes store and I cannot get it to load onto my iPod. Can anyone help? Or can anyone give me a direct email address for iTunes support? I have been going round and round on Apple's stupid website and cannot find any help or an email address.
Quit iTunes, reboot your PC, restart the iPad and then try again.
Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
TS1967 after installing the latest version of itunes it will not recognise my ipod
I installed the latest version of itunes to my computer but now when i connect my ipod to the computer, itunes does not recognise it and wont sync any new music to it.What can i do?
Hey becky612,
Thanks for the question. I understand that your iPod nano is not recognized in iTunes after updating. The following troubleshooting articles may provide a resolution based on your symptoms:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.
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