I cannot install the new Itunes update on my PC

I cannot successfully install Itunes update to my PC. Error messages are: (1) an application has made an attempt to load the C runtime library incorrectly;
(2) ituneshelper.exe tried to load the tuntime library incorrectly.
I have tried downloading, saving, and manually running Itunes64setup.exe as well as initially letting it run automatically. I also receive a message that Apple Mobile device failed to start correctly. I told it to ignore this.

Also consider the following approach. I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.

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Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem.

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem. This is doing this when installing itunes/quicktime, safari 5, mobileme control panel, and the software update itself. The itunes version is 10.3.1

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I tried installing the new Itunes update and now I get the error message r6034 and now itunes is off my system? How do I get Itunes back?

I tried installing the new Itunes update and now I get the error message r6034 and now itunes is off my system? How do I get Itunes back?

i get a message saying error 7 (windows error 127)

I cannot get my podcasts to download anymore. It says err 3259. Also cannot get the new itunes update to download

I cannot get my podcasts to download anymore. It says err 3259. Also cannot get the new itunes update to download. Can anyone help. This has been going on for days.

Err 3259 means that the download has taken too long to respond. Are you sure your internet connection is okay? Have you tried powering your router off and then on again?

I just installed the new iTunes update and now 10.6.8 cannot open iTunes.

No other operating, booting or recognition issues.

Firefox, Safari, and PhotoShop each handle embedded color profiles differently. For an add-on that makes it easier to experiment with Firefox's color management options, you might be interested in: [https://addons.mozilla.org/en-US/firefox/addon/color-management/ Color Management :: Add-ons for Firefox]. I haven't tried it myself.

I cannot uninstall itunes version 10.7.0.21 from my laptop use of that I also cannot install the new update.

I cannot uninstall iTunes version 10.7.0.21 from my laptop (windows 7), therefore I cannot install the new iTunes version....!
Every time I try to do it, a "message" from the windows installer pops up saying "The feature you are trying to use is on a network resource that is unavailable", I try to find the installation package "iTunes.msi" but I can never find it either...!
The funny part is, I can still use this version, but I would like the have the update, which can make my computer much faster than now!
Can someone help me out??

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

When installing the new iTunes software, the message : "the older version of apple software update cannot be removed." What should I do? I tried deleting files related, but nothing works.

When installing the new iTunes software, the message : "the older version of apple software update cannot be removed." What should I do? I tried deleting files related through control panel or the manual way, but it doesn't work. Am I missing something?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

After installing the latest itunes update most of my music cannot be located. A box pops up and says the song cannot be found. What can I do?

I installed the latest itunes update and now I can't play most of my songs. A box pops up that says it cannot be located and asks me if I want to locate it and when I click on Yes it gives me all my files on the computer (dropdown box) and I don't know how to find them. Some of my songs will still play.

turingtest2 wrote:
The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2
Having the same issue.. All of playlists were deleted as well as the majority of my music can't be located. It seems the only music that can be located is the music I have purchased directly through itunes/iphone.
The location where itunes thinks my music file is:
"file://localhost/C:/Users/MY NAME/Music/iTunes/iTunes Media/"
The actual location where my music file is:
"C:/Users/MY NAME/My Music/iTunes/iTunes Music/"
This is weird because I have not moved my music and it was working fine before I upgraded to the new iTunes...
My steps:
1) update itunes to latest version
2) plug in old phone take backup in itunes
3) plug in new phone and restore from that backup
I didn't notice the issue until I looked on my phone and all of music was missing from my phone along with playlists (minus the music I purchased directly from iphone/itunes.
Then I looked in itunes in my music library and saw itunes can't locate my music files. I also tried replacing the previous itunes library file as noted in the support link above but didn't do anything..
Any help would be greatly appreciated!
Thanks,

I cannot install the new update iOS 8.2 on my husban'd Iphone 4S

I cannot install the new update iOS 8.2 on my husban'd Iphone 4S.
I hit "Install Now"
"Agree" to the terms
And then it does nothing, but freezes up. I swipe away the page to try again with the same results over and over.
Solutions I have tried:
I also have connected to iTunes, to download the new software, and no luck!
A system reboot by powering the phone off does not work. There is plenty of free space on his phone.
On the other hand, My Iphone 4S updated no problem doing exactly what it is suppose to do with updates.
So any help would be appreciated.

Try resetting the device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Slide to Unlock screen redisplays, hook the device up to iTunes, make sure that your husband's Apple/iTunes/iCloud ID is signed on to iTunes, then try the update again.
Cheers,
GB

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards.

I just installed the new itunes software update and it completely whiped my computer and have lost all my files? can some one expalin to me what happened and how do i undo it?

Can someone please help me! I installed the new itunes software onto my computer it shut down then when i tried to log back into my computer all of my documents and everything was gone! the only thing remaining was my recycle bin. but my documents etc are gone!
I tried to uninstall the software but it still hasnt made a difference! Has anyone had the same issue and if so how do I fix it? I need all my documents back!!

Installing an iTunes update does not remove your media or personal files.
Are the files actually missing off the computer, if so, you have a serious computer issue... not a software update issue.
Regardless, use the backup of your media and other important files to put everything back. You do have a backup, correct?

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later. I have a new iphone 5 that I can't use until I update my itunes. What do I do?

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later" I have a new iphone 5 that I can't use until I update my itunes. What do I do?

You will need to Upgrade to Snow Leopard to get a Compatible version of iTunes to Sync your Device.
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

I receive the following error when I try to install the new iTunes 11.1 update:The operation couldn't be completed. (NSURLErrorDomain error -1102.)(102)

I receive the following error when I try to install the new iTunes 11.1 update:The operation couldn’t be completed. (NSURLErrorDomain error -1102.)(102). What does it mean? How can I fix it?

@varjak paw @Old Toad thank you guys, yes looks like the servers were overwhelmed today. The perfect storm - the release of iOS 7 and iTunes 11.1.- Will wait a little

I cannot install the new version of iTunes on my PC. Keep getting message, apple mobile device failed to start.

I cannot install the new version of iTunes on my PC. Keep getting message, apple mobile device failed to start.

Follow the directions of tt2 in https://discussions.apple.com/thread/5822086

I cannot download the new itunes nor can I update my iphone and ipad.

I cannot download the new itunes nor can I update my iphone and ipad. I constantly get an error everytime I try to download anything from apple.

What error?
Without details it is almost impossible to offer assistance.

I cannot install the new Itunes update on my PC

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