I cannot install the new update iOS 8.2 on my husban'd Iphone 4S

I cannot install the new update iOS 8.2 on my husban'd Iphone 4S.
I hit "Install Now"
"Agree" to the terms
And then it does nothing, but freezes up. I swipe away the page to try again with the same results over and over.
Solutions I have tried:
I also have connected to iTunes, to download the new software, and no luck!
A system reboot by powering the phone off does not work. There is plenty of free space on his phone.
On the other hand, My Iphone 4S updated no problem doing exactly what it is suppose to do with updates.
So any help would be appreciated.

Try resetting the device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Slide to Unlock screen redisplays, hook the device up to iTunes, make sure that your husband's Apple/iTunes/iCloud ID is signed on to iTunes, then try the update again.
Cheers,
GB

Similar Messages

  • I cannot uninstall itunes version 10.7.0.21 from my laptop use of that I also cannot install the new update.

    I cannot uninstall iTunes version 10.7.0.21 from my laptop (windows 7), therefore I cannot install the new iTunes version....!
    Every time I try to do it, a "message" from the windows installer pops up saying "The feature you are trying to use is on a network resource that is unavailable", I try to find the installation package "iTunes.msi" but I can never find it either...!
    The funny part is, I can still use this version, but I would like the have the update, which can make my computer much faster than now!
    Can someone help me out??

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Cannot install the new update for extreme audio on vi

    when i click the .exe and get to the instalation page it tells me i have a unsupported product and exits i have the vista drivers installed from feb. how do i get this to work?

    You cant install the new driver, because youre extreme audio is not supported. Extreme Audio is the only "X-FI" card that really isnt a real X-FI. So the Xtreme Audio card has its own set of drivers. You just need to take the right path when selecting files to download. You?ll see what I mean when youre there if you pay a little attention to what youre doing. Sorry mate, you got spoofed by you know who.

  • Cannot install the new update

    Just fired up my tablet after getting my internet switched back on to find that Skype no longer works on it and I need to download the new version if I want to use it. So I followed the link, downloaded, opened up the setup, and that's where it ends.  The setup window gives me the option to choose my language and where I want skype downloaded, but that's all.  The button to continue the installation is missing.  The only thing I can do is open the language selection drop-down menu and press "more options" which gives me the option to locate a folder to install to, and that makes the links to the terms and service agreements pop up (though I cannot actually follow the links), but the "I Agree" button is just missing.  I've downloaded it about 20 times and get the same problem every time.  I've tried uninstalling and reinstalling the skype app and that didn't help, and I tried downloading and installing it with the app uninstalled I'm using a Toshiba Encore 2 WT8-B tablet running Windows 8.1 Anyone have any suggestions?

    You can try running in safety mode to get the agree button but to be honest don't waste your time.
    The desktop version of skype is crap on tablets, you will be far better off downloading Skype Translator from the store, this is basically the app version with translation functions you can ignore until Skype/MS get this mess sorted out.

  • I trying to install the new update IOS 8.0.1 but facing problem.

    Trying to install iOS 8.0.1.  When it gets to verification step after the download, I am getting a message that my device that it is no longer connected to the internet, but all other internet apps are working and internet connection is also good.  what is the problem i cannot identif. Please suggest me proper way to solve it..
    iPad Air IOS 8.0.1

    No worries, we are all kinda in the same boat

  • When I have installed updates in the past, I have always lost my bookmarks. Why does this happen? I want to install the new update but I am afraid of losing my bookmarks again. What can I do about this?

    When I have installed updates for Firefox in the past, I have always lost my bookmarks. Why does this happen and is there a way to avoid it? I want to install the new update for Firefox but I am afraid of losing my bookmarks again. What can I do about this?

    Welcome to Apple Support Communities
    Do not worry. Hold Sleep (the button you have at the top of the phone) and Home buttons at the same time until your phone restarts, and then try installing the iOS update again.

  • Why will airplay not work from my desktop to apple tv after I installed the new update?

    After I installed the new Updates to Itunes, I can no longer use airplay from my desktop to my Apple TV, it goes orange and says it does not work. Please help! They are both on the same network and Apple TV has been updated.

    Figured it out, you have to add a port!

  • I can not install new update in Photoshop CC, does any one know, how I can install the new update?

    I can not install new update in Photoshop CC, does any one know, how I can install the new update?
    Photoshop CC show me, if I look on "Help" -> Update, there is no update. But my actual license is very old....
    I tried it, to do it manual. But there is also some problem.

    totally agree.  at this point i could care less if "apple" supports it.  i'm not renting my ipod touch, it's mine.  i paid for it.  and i'm not asking to do anything illegal with it, all i want is to get rid of this POS ios6 and get back to being able to use my ipod touch the way it was before...working. 

  • Having problems with ipad mini and Siri. Works sporadically, will work once and then the second time not. Worked all the time with the original Mailbox app. Then started doing the same thing when I installed the new update so wondering if it is software?

    Having problems with ipad mini and Siri. Works sporadically, will work once and then the second time not. Worked all the time with the original Mailbox app. Then started doing the same thing when I installed the new update so wondering if it is software?

    Hi,
    I have the check box on a second Partition  but not on the Time Machine one
    I forget what I did now to get this called "Recovery HD"
    For the rest try https://discussions.apple.com/docs/DOC-4055  User Tip that links to Pondini's work on Time Machine.
    10:17 pm      Friday; May 2, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • I have just been installing the software update ios 6.1, HELP

    I have just been installing the software update ios 6.1, it went through the installing process and then my phone went off to reboot and now it constantly flashing between off and on, I cant even turn it off as power button isnt working now. I have even tried to go into DFU mode, but with no luck. HELP

    You need to be installing iOS 6.1.3, the latest version.
    If you would like to manually install it yourself, here you go.

  • HT4623 i cannot download the new update for my iphone it keeps having errors pop up error 3401 and -1, it will start to download and then right at the end show up with the error -1, this is a bug in itself, tell how to fix it, i followedsteps given alread

    i cannot download the new update on my phone nor use it at all now because the itunes has too many errors on it and will not allow the recovery mode to commence

    Try Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • HT1222 When I am download the new update IOS 6.0.1 it's give me error that download is falid

    When i am download the new update IOS 6.0.1 it's give me error that download is falid

    Are you on WiFi?  Try connecting your iPhone to your computer and updating through iTunes.

  • HT4623 my iPhone 5 doesnt want to activate after i installed the new update. what should i do?

    my iPhone 5 doesnt want to activate after i installed the new update. what should i do?

    The authentication/activation servers are being hammered today due to iOS7.  Wait.

  • HT1937 Dear the new update iOS 7.0.4 is not opening some pages in safari. Tray to find out what's the problem. Thanks

    Dear the new update iOS 7.0.4 is not opening some pages in safari. Tray to find out what's the problem. Thanks

    There are billions of web pages. Any clue as to which ones are not opening?

  • HT4528 I installed the new update and it is frozen with a picture of the charger head, an arrow pointing to a iTunes image. How do I get my phone to work properly?

    I installed the new update and it is frozen with a picture of the charger head, and an arrow pointing to a iTunes icon. How do I get my phone to work properly?

    What happened when you tried to restore and update the iPod?

Maybe you are looking for

  • IF statement in HTML ITS page

    In my ITS page I have the following code: `if (area == 3)` <input type="image" name="~OkCode=GETPRODUCTS_RES" src="`mimeURL()`/tab_residential_on.gif" width="131" height="36" border=0 /> `else` <input type="image" name="~OkCode=GETPRODUCTS_RES" src="

  • Apple Mail crashes when opening emails? HELP!

    So i didn nothing new. woke up in the morning. and when i opened Apple Mail, then tried to open one o fmy emails... It crashes immediatly. Ive tried deleting my accounts and re doing them. nothing. tried a number of things. nothing has helped. i am c

  • Import BLOB files

    Hi, I need to import BLOB files in SAP in order to store and assign an employee picture for each employee. I have looked at the Data Provider: http://help.sap.com/saphelp_45b/helpdata/en/f1/b4a6c4df3911d18e080000e8a48612/content.htm -> Has someone fa

  • Use BEx variable for user input data, not to filter.

    Hi, I have a situation where I am displaying notification task data.  Each header notif has a number of tasks.  These tasks are marked either newest, oldest or no mark (in the middle) for each different task code. Using VKF's and by passing the user

  • Export Sales Transactions

    Hi all, How the Export Sales is doing SAP. My Scenario is One material is exporting without Duty to another depot of same company outside india and selling from that depot to the customer of that country. how to map with multiple currencies, so that