I cannot launch either Firefox or Thunderbird

When I try to launch either application, nothing happens. I check task manager and see the process (firefox.exe, thunderbird.exe) listed.
They are both brand new installations, and I only installed Thunderbird as I was curious if it would work or not since Firefox didn't. As expected, it didn't work either.
I have no virus or malware on my computer and have absolutely zero issues with other software.

It should also be noted that,
1 - yes, I have tried Safe Mode. No, it doesn't work.
2 - Out of curiosity I trialled old versions of Firefox. Anything 3.x or above has the same issue, however version 2.x and below work just fine.
3 - Interestingly, the nightly installs work, however as you can ascertain I'm not exactly keen on running an unstable nightly on my system.

Similar Messages

[SOLVED] Firefox and Thunderbird intermittently runs without a window

I'm having an intermittent problem with Firefox and Thunderbird. When I attempt to launch either firefox or thunderbird the respective application will show up in htop (I see a bunch of firefox threads) but no window appears and the CPU load is 0%. When the application (Firefox or Thunderbird) is running but not visible, the mouse and keyboard remain fully functional; e.g. I can launch a new terminal and switch work-spaces without trouble. Repeatedly killing the application and restarting it will sometimes result in the application loading properly (i.e. I get a fully functional window with working menus, etc).
I'm currently using Firefox version 8.0.1 and Thunderbird version 8.0 with the i3 window manager on my Macbook 5,1 (with nvidia drivers). I did a full system update about a month ago. I've not experienced this problem on my workstation: a custom built AMD system with ATI graphics. Both my macbook and custom workstation are using the same versions of i3, Firefox, and Thunderbird.
I did a little experiment and temporarily switch over to fluxbox for a while. While using fluxbox I was unable to replicate the symptoms; both Firefox and thunderbird appear to work fine. But, since the problem is "random" it is hard to say for sure if this was just a coincidence.
I tried launching firefox and thunderbird from a terminal: no errors or output of any kind are printed to the terminal even when the application window does not appear. Launching Firefox in safemode does not appear to have any influence.
I saw a similar bug report on the mozilla website dating back a few years (version 3.0 I believe of Firefox). But I didn't see any links to a solution or explanation of the problem.
Any advise on how to debug this?
Thanks in advance.
(I appoligize if this has already been addressed somewhere else. My search attempts did not yield any relevant hits.)
EDIT: marked as solved
Last edited by bsilbaugh (2012-03-14 23:23:52)

I recently did a full system update, which includes a kernel upgrade (from 3.0 to 3.2), and the symptoms have disappeared. Firefox and Thunderbird appear to be functioning normally.
It's still not clear what was causing the original problem. I guess I'll just have to live with the mystery.

For some reason both Firefox and Thunderbird says my profile is missing and the apps won't load. Please help...I have tried reloading FF but it did not help.

It just started today....but I can't get in to either Firefox or Thunderbird. Says my profile is missing or lost. That is the total message. I did not know I had a profile or do I know how to look for it. It is odd both apps failed at the same time.
Thanks
Bob

I'm sorry you're expierencing this problem. Open the Profile Manager by following the directions in the article, [[Managing profiles]]. If a profile shows up, select it and hit start Firefox.
If no profiles show up, you need to follow the direction on the same article to set up a new profile. Although, I am not sure if it is possible to recover your old profile.

OS Hangs On Firefox and Thunderbird Javascript Errors

Hello all,
I recently swapped out my old HD for and SSD, and cloned my HD image to the SSD. Since then, whenever there is a javascript error in either Firefox or Thunderbird, the entire OS hangs for about 30-45 seconds, and when it recovers, either Firefox or Thunderbird pops up a javascript error notification. I can't remember the exact language used, but it was something about a script on the page being unresponsive. In Thunderbird, I keep a tab open for Google Calendar and Google Contacts. I also keep a tab open for SimpleNote. So that's where the problem comes from there, but in Firefox it can be from whatever happens to be open.
I absolutely never used to get a system freeze when I had a hard drive, but now that I have the solid state drive, I get them all the time. And almost always it's from the javascript unresponsive error in Firefox or Thunderbird. And I also almost never used to get javascript errors in either app when I had the hard drive.
I've done a good bit of searching for other reports of this but could only find one somewhat similar report that had gone unresolved. It is really frustrating sitting there waiting, because the entire OS usually freezes and I can't even switch to another app.
Machine is a 2007 MBP 2.33 GHz C2D.
Any help is greatly appreciated!
Thanks,
steiney

Just a quick update with a screenshot of the type of error I receive:
This one must be a real stumper. I posted the same question on another forum and no one was able to help or solve the problem.

Cannot launch PE 9 on Mac

I cannot launch either Premiere Elements 9 ED or Photoshop Elements 9 ED after initial install on a Mac runnng OS X 10.5.8. I purchased both programs as a set, and neither of them will install. They just crash when I try to launch them after installation. The computer I am using is an iMac 5,1 with Intel Core 2 Duo, and (with Premiere elements 9.0 ED version installed) 63 GB of free space.
During the week since I purchased the program, I have never been able to launch PE 9 on this computer. I uninstalled and re-instlled, but same result.
This is the error message I get:
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x955caef1 ecx: 0x00000200 edx: 0x00000007
edi: 0x2cb0846c esi: 0xbfffb3bc ebp: 0xbfffb398 esp: 0xbfffb330
ss: 0x0000001f efl: 0x00010283 eip: 0x955cb013 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Any help would be much appreciated.
- David Fahy
Japanese, UC Davis

I installed the program itself and not the content disk. I have the boxed set (Educational version), which I purchased.
Other Adobe software on the computer: CS4 web premium (I think it is called): Bridge, Contribute, Device Central, Dreamweaver, Adobe Drive, Extension Manager, Fireworks, Flash, Illustrator, Photoshop, Soundbooth. All CS4. I have a CS3 version of InDesign. Also: Acrobat 9 Pro, Reader 9, Captivate 5, Media Encoder CS5. Also something called Adobe Digital Editions, and Adobe Media Player. Elements 9 Organizer is installed when I installed Premiere Elements 9.
- David Fahy

One user on this computaer cannot open Firefox or Thunderbird. Error message: cannot find profile.

Firefox and Thunderbird won't start. 'your (Firefox/Thunderbird) profile cannot be loaded. It may be missing or inaccesible.' How do we restore the profile? It worked normally up to today.

See:
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use

After updating Firefox and Thunderbird from 8.0.1 to 9.0.1 I am no longer able to pin either application to the Windows 7 Toolbar (running Home Premium 64-bit).

After updating Firefox and Thunderbird from 8.0.1 to 9.0.1 I am no longer able to pin either application to the Windows 7 Toolbar (running Home Premium 64-bit).

I RESOLVED THE ISSUE. I uninstalled the converter. Re installed after a cold boot.
The sites that would not load properly: I did a ixquick search of the titles that wouldn't download and found them at another location. They then downloaded perfectly. from the new location

In Win 7 on Microsoft Natural Ergonomic Keyboard 4000's quick-launch keys, Firefox & Thunderbird launch only in Taskbar, without opening program, then unfocused

Although these quick-launch keys on this keyboard worked fine on this computer when running Windows XP, when I switched to Windows 7 64-bit they started to have this problem, but only with Firefox & Thunderbird. And if I program these keys to open other programs, they don't have the problem. So it's some compatibility thing between Firefox/Thunderbird, Win7 64-bit, and this keyboard's software (latest version).
When I press one of the quick-launch keys on this keyboard programmed for Firefox/Thunderbird, they display a program rectangle in the Taskbar only, but no program opens on the screen. When I hover the mouse over this rectangle on the Taskbar, the program immediately opens, but out of focus.
I've also tried resetting Firefox, but that doesn't change the behavior at all.

The window that is focused is whatever the previous one opened was. If Firefox or Thunderbird are launched with no other windows open, nothing is focused.
After working with Microsoft's tech support on this problem over the phone, and replacing the keyboard driver & software with the one called Microsoft Mouse & Keyboard (both this and the one I had used are shown as the current drivers on Microsoft's 4000 Keyboard download page), nothing changed. Then I worked on the computer for a while, and the problem suddenly went away.
The only remaining problem is that Thunderbird doesn't search for mail right away when I open it. This is true regardless of how I open it (from the keyboard quick launch key, from the start menu, from a shortcut, etc.). Perhaps this is a totally different problem.
Thanks for your help.

Cannot launch Java Report Panel

I would like to use the 'Advanced' Web Intelligence editor.
Unfortunately, when I attempt to edit a WI report, I get a message that reads 'This software has already been installed on your computer. Would you like to reinstall it?'
If I allow the installation, Java 6, Update 3 is downloaded and installed. I restart the browser. Attempting to edit the WI report generates the installation message.
If I don't allow the installation, I get an error that reads 'Cannot launch Java Report Panel, please make sure you have installed a Java virtual machine.'.
It never gets out of this installation loop.
At one point, the Advance editor worked, then something changed.
The Java Control Panel indicates that I have JRE versions 1.6.0_03 and 1.6.0._20 installed (in the Java Applet Runtime Settings). In addition, versions 1.4.2_04, 1.4.2_07, 1.4.2_12, and 1.6.0_03 are listed in the JNLP Runtime settings.
Any assistance is greatly appreciated.
Craig Buchanan

I am having the same problem and I don't see an answer here. I have uninstalled every instance of java and restarted my computer, then installed the one suggested here: Cannot launch Java Report Panel, please make sure you have installed a Java virtual machine. (the Java Virtual Machine was a link). Restarted again, tried again, same error. On the sun page, I tested my java installation and it works fine. I have checked that java is enabled in both IE and Firefox and I still get this error in either browser. I am using Windows XP.
Upon comparing my computer with my coworker's java configurations, we found that she has a certificate called "Business Objects America" and I don't have that. Could that be the problem, and if so, where can I get that certificate? There was no active X question as I would have expected to see asking to run active X or not. I can't find any certificate downloads on your site at all.
Please advise ASAP because I need to use this Web Intelligence Reporting and I cannot get in.
Thank you.

Can't open Firefox or Thunderbird after Window 7 update

A Kapersky update and a Windows 7 update clashed and turned off the program. I completed a system restore to two days prior, installed the update successfully, then reinstalled all the Windows 7 updates, 13 of them. Now I can't open Firefox or Thunderbird. The Properties/settings say the the Windows XP update is incomaptible with them. I'm not running XP, so I changed the settings to read Windows 7 for both programs. Still cannot open either one.

you would plug your device into your computer and back it up so you don't loose anything on it. And then in itunes there is a button to click to restore your device. This will erase your device and reinstall ios to factory settings and then from there you can load your backup to your device. This has helped me with any problems i have had with ios7
http://support.apple.com/kb/HT1414

After a download update 4.0, I cannot launch. Message says I need to reboot to complete a previous update. I rebooted 5 times to no avail. What now?

After a download update 4.0, I cannot launch. Message says I need to reboot to complete a previous update. I rebooted 5 times to no avail.I have tried searching for xpicleanup.dat to no avail as suggested. What now?

I was able to get live chat support to solve the problem in my post. It worked immediately. Here is what I was told to do. I needed to perform a clean installation Hopefully, it will work for you, too.
"To perform a clean installation, first close Firefox completely. (This chat window
must be closed if it's in Firefox) Then, rename "Mozilla Firefox" to "Old Firefox".
(On 32-bit Windows, this is C:\Program Files\. On x64 Windows, this is
"C:\Program Files (x86)". On Mac, Firefox is in /Applications) Finally, re-install
Firefox normally from http://www.firefox.com"
Since I had already downloaded 4.0, I just went to my download file after renaming the file and ran it.

Cannot launch 10g Express Edition Home page

I have installed Oracle 10g Express Edition yesterday,but cannot launch the home page.My browser is Firefox.Following msg is displayed,
Unable to connect
Firefox can't establish a connection to the server at 127.0.0.1.
* The site could be temporarily unavailable or too busy. Try again in a few
moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
I have tried by disabling antivirus protection also.I am using Home Standalone PC.
Pls. help.
Trips

I have this same problem after installing Oracle Database 10g Express Edition in Windows XP Professional SP2. Here is the result of lsnrctl status:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
U:\>lsnrctl status
LSNRCTL for 32-bit Windows: Version 10.2.0.1.0 - Production on 31-JAN-2007 12:46
:26
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC_FOR_XE)))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for 32-bit Windows: Version 10.2.0.1.0 - Produ
ction
Start Date 31-JAN-2007 12:21:49
Uptime 0 days 0 hr. 24 min. 37 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Default Service XE
Listener Parameter File C:\oraclexe\app\oracle\product\10.2.0\server\network\a
dmin\listener.ora
Listener Log File C:\oraclexe\app\oracle\product\10.2.0\server\network\l
og\listener.log
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC_FOR_XEipc)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=SAARONSON.corp.company.com)(PORT=1
521)))
Services Summary...
Service "CLRExtProc" has 1 instance(s).
Instance "CLRExtProc", status UNKNOWN, has 1 handler(s) for this service...
Service "PLSExtProc" has 1 instance(s).
Instance "PLSExtProc", status UNKNOWN, has 1 handler(s) for this service...
The command completed successfully
U:\>
Here is the ouput of ipconfig:
U:\>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : SAARONSON
Primary Dns Suffix . . . . . . . : corp.company.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : corp.company.com
company.com
Ethernet adapter VMware Network Adapter VMnet8:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for
VMnet8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.56.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Ethernet adapter VMware Network Adapter VMnet1:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for
VMnet1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.180.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-57-D2-BD
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.11.230
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Default Gateway . . . . . . . . . : 10.10.10.3
DNS Servers . . . . . . . . . . . : 10.10.11.246
10.10.11.248
U:\>
Can you please advise what to do here?
Thanks,
-Seth
P.S. I edited the domain in the ipconfig to save just a little anonymity.

HT1926 I still cannot launch appl.???

I am totally lost. Not knowing I entered my MasterCard and it charged me for a game?? Or movie I did not want!! I thought I had to have a credit card to use I.Tunes. I cannot launch games for my family member? My husband and I thought it wanted our credit card on file to do anything on this apple I- pad. It is so frustrating. We are in the thought of returning this device to AT&T and call it a loss. Never again. It is only 4 weeks old February,10,2014 was date of purchase. We do not know why!! It gives us so many problems?and now a charge we did not even use any game???? Plz HELP!!! Mr.&Mrs. Jason Stoddard.....

Apple does not use Internet Explorer for Software Update and never has. If IE is launching when you try to run Software Update, there's clearly something amiss with your system. It's not likely an iTunes error since the Mac OS X Software Update doesn't work either, so I'd suggest you repost your question in the Mac OS X 10.3 area. You'll be more likely to get useful suggestions there. The easiest fix may be to do an Archive and Install reinstallation of Mac OS X 10.3, but someone else may know of a quicker fix.
And yes, as you've discovered, Microsoft dropped support for the Mac version of IE two years ago, and Apple hasn't included IE with Macs for quite a while now.
Regards.

After upgrade CUOM/SM from 2.1 to 2.3, I cannot launch CUSM.

Dear Experts.
I recently upgraded CUOM with SM in same server from ver 2.1 to 2.3, and changed IP address and Hostname as well.
I am new to this Cisco management system, I have a few question and need your help.
1.     After upgrade, do I really need to re-register 1040 Censor by uploading new image ? is it compulsory after upgrade ?
2.     I did re-discover, but it took a lot time, is it normal behaviour to re-discover with 3 CCM, 3 GW and 1 Unity ?
3.     I have 1000 license and this l saw error message sometime saying that my license number is not enough.
        We have more than 1000 IP Phone, so is this number of 1000 license consumed by all IP phone ?
4.     After changing hostname and IP address, I cannot launch the CUSM from dash board, but can launch from CiscoWorks.
        I think I did all necessary step of changing IP address and hostname, but I don’t know why I cannot launch from dashboard.
       Can someone guide me how to correct this issue ?
Kindly help me on this issue, thanks in advance.
Jason

Hi and welcome to Discussions,
have you any non-Apple BootCamp Drivers installed or replaced, like for the graphics card for example ?
If so, the uninstall them, either through the 'Software'-Panel in the Control Panel or in the case of graphics card drivers with DriverSweeper http://www.guru3d.com/category/driversweeper/
Also, a checkdisk run http://en.wikipedia.org/wiki/CHKDSK might be helpful.
Regards
Stefan

Cannot open email in outlook web app. cannot re-open firefox because it doesnot completely close. uninstalled and re-installed several times.

I cannot open emails in my university's Outlook Web App. I cannot re-open Firefox after I exit because it doesn't really close down (parts still in Task Manager which I have to end before firefox reopens.). I have downloaded installed and re-installed. I run a desktop with Windows 7 ultimate and a 64-bit machine.

Do you have the Firefox icon on your quick launch? Right click
on it, and select '''Open New Window.''' Sometimes this works.
If it opens, close it by '''Menu > File > Exit.'''
This is not a cure but will make it easier if Firefox locks up in Windows.
'''https://support.mozilla.org/questions/997866''' {web link}
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

I cannot launch either Firefox or Thunderbird

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