I cannot launch i tunes anymore under my login in on pc however other users can. the error message is i tunes library extras.itdb is locked. i uninstalled and reinstalled and still same problem
I cannot launch i tunes on my pc however others can on same pc under their own login. i uninstalled and reinstalled but erro message is still there - it reads the itunes library extras.itdb file is locked, on a locked disk or you do not have permission for this file.
Hello daglez,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario
Similar Messages
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I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?
i had the same problem before using a fresh install of Windows 8.1. I have resolved this issue by running the program compatibility wizard. This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter. When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
After that, it tired to resolve the issue, and provided the necessary settings to run iTunes. Now it's running flawlessly. I have Avast anti-virus installed though.
HTH! -
Some of the songs I have downloaded into i tunes won't play when I select it to do so. The error message I get is "The song can not be used because the original file can not be found. Would you like to locate it?" When I select yes I'm sent to a screen that has my i tunes library listed. When I select the song in question I'm asked if I would like to open the song. When I select this option I get nothing. The songs I have downloaded must be somewhere because they are listed in my i tunes library and on the screen I've been sent to. I can't the songs to play however. This is not true of all of my songs but it is true of quite a few of them. Actually, one song is too many. How do I get my music to play that seems to be locked up somewhere in the computer?
Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.
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When I add a Disc Menu I get an error message: "Sorry, a serious problem occurred and Premiere Elements needs to shut dow..." I am using Premiere Elements 10 on a Apple MacbookPro. I have uninstalled and deactivated and reinstalled but still get same error.
cyclone
What video card/graphics card does your Mac computer use? NVIDIA GeForce? If so, please read the description and solution for the Premiere Elements/NVIDIA GeForce issue in the Announcement on the matter at the top of this forum. Any questions or need clarification on that, please do
not hesitate to ask.
What specific disc menu theme or themes are associated with this program failure? What is the exact place where the problem hit..
a. just clicking on Disc Menu header
b. dragging Disc Menu from the display of themes into the Disc Menu area customization screen
c. selecting your menu in the display of choices and then hitting Apply
d. other
Are you running Premiere Elements 10 from a User Account with Administrative Privileges?
Is this a "it worked before but not now" or "it never worked before" type issue.
On the Windows side of things, application of Run As Administrator as well as the User Account with Administrative Privileges has been know
to resolve some of these issues. I am strictly an Elements Windows user. What is the Mac side of the story for Run As Administrator? At any
rate, are your computer permissions in order?
Just to cover all bases, do you have the latest version of QuickTime installed on your computer with Premiere Elements 10?
Let us start here and then decide what next.
Thank you.
ATR -
iphone cannot be used because the requires software is not installed - re installed itunes still same problem
Is Apple Mobile Device Support currently appearing in the Uninstall a program control panel on the PC, vyvsdad?
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After taking days to upload elements 13 I am now having trouble even trying to import my images and videos into the program for editing. Each time I IMPORT files an error message comes up that says " ....has stopped working, we are looking for a solution to the problem and will notify you if a solution is found" I have not been able to edit ANYTHING or even drag files/images to the time line.... is it me? is my computer too slow? surely if it was, then Adobe elements 13 would not have installed in the first place? please someone help me sort this out as I have a deadline to make for a docco! thanks in advance Lyddy
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.1 update)
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have an orange line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool -
I have tried creating a new profile, problem remains the same.
None of the 3 accounts on this desktop can use Firefox anymore. This has never been a problem. Today (14.11.11) I updated Firefox to 8, and nothing anymore. Via Safari I downloaded Firefox 7 to reinstall, same error message.Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do have) '''''and''''' OSX 10.5 or higher (your version is OSX 10.4).
*System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8]
The good news is that Firefox 3.6.24 still supports OSX 10.4 and Macs with the PPC Mac architecture. The bad news is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
*System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
*Download Firefox 3.6.24: https://www.mozilla.org/en-US/firefox/all-older.html
*Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
I uninstalled itunes and when I reinstalled it I get "Apple application support not not found." Uninstall and then install. Tried and not helping.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I've been running Firefox for a long time. I am running the program on Windows 7. This has happened EVERY TIME over the last four months when I check for plugin updates. I am currently running this on Firefox 21 and also had the same problem on Firefox beta. There are also times where, when I click on a link and a new tab opens, I get the same freeze. Ready to bail.
I followed the steps to start Firefox in safe mode without any extensions running. I checked through Tools>addons to make sure they were disabled. They were. I tried to check to see if my plugins are up-to-date and it froze again, like normal.
-
Using HP windows 7 64 bit PC. All other browsers working properly.
[http://kb.mozillazine.org/Error_loading_any_website Error loading websites]
thank you -
I recently upgraded to Mavericks on my macmini and suddenly it won't connect to my home wifi network. It says I need to move closer to my router whioch is really close and it worked fine before so I doubt this is the issue. Also, my IPad and Macbook connect just fine to the network, so it seems like its localized to my macmini and now funny enough my IPhone. I tried reseting SMC and PRAM, but this didn't help at all. Any helpful suggestions?
What does Wireless Diagnostics show?
Wireless Diagnostics
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4)
Also try turning off Bluetooth. -
I installed the new itunes software onto my windows computer and then couldn't oopen Itunes. I did an uninstall and reinstall and still have the same problem. How can I get my itunes back?
It says " application failed because MSVCR80.dll is missing from computer and then when I click okay it says I tunes wan't installed correctly Please reinstall
Many thanks, that's perfect. Try the following user tip with those ones:
Troubleshooting issues with iTunes for Windows updates -
I cannot send MMS from an iphone 5 - some people it works others do not receive it. MMS is turned on and i have tried to reset phone etc - still same problem.
Are the messages successfully sent?
If so, what happens to a message after it is successfully sent has nothing to do with the cell phone that sent the message. -
my iphone 4 will no longer connect to my Itunes since 7.1.1 update, itunes has latest update as well followed help which involved using mobile device properties no good re installed itunes still same problem iphone is showing up on pc as connected but itunes unable to see it
any Ideas cheersTry holding the power and home button untill the apple symbol appears and let it reboot, if that does not work Try a DFU restore https://discussions.apple.com/thread/5269891
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On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
I have find the codec installed on my PC do you see an undesirable one I have highlighted the one that seems strange should I uninstall how can I do this safely
Daniel
Codecs audio
Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
Codec audio Microsoft GSM 6.10
0031
ACM
Codec Microsoft ADPCM
0002
ACM
Fraunhofer IIS MPEG Layer-3 Codec (decode only)
0055
ACM
Convertisseur PCM Microsoft
0001
DMO
WMAudio Decoder DMO
0160, 0161, 0162, 0163
WMADMOD.DLL
6.1.7601.17514
DMO
WMAPro over S/PDIF DMO
0162
WMADMOD.DLL
6.1.7601.17514
DMO
WMSpeech Decoder DMO
000A, 000B
WMSPDMOD.DLL
6.1.7601.17514
DMO
MP3 Decoder DMO
0055
mp3dmod.dll
6.1.7600.16385
Codecs vidéo
Type
Nom
Format
Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
msvidc32.dll
6.1.7601.17514
ICM
Microsoft YUV
UYVY
msyuv.dll
6.1.7601.17514
ICM
Codec Intel IYUV
IYUV
iyuv_32.dll
6.1.7601.17514
ICM
Toshiba YUV Codec
Y411
tsbyuv.dll
6.1.7601.17514
ICM
Codec Cinepak de Radius
cvid
iccvid.dll
1.10.0.13
DMO
Mpeg4s Decoder DMO
mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50
mp4sdecd.dll
6.1.7600.16385
DMO
WMV Screen decoder DMO
MSS1, MSS2
wmvsdecd.dll
6.1.7601.17514
DMO
WMVideo Decoder DMO
WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2
wmvdecod.dll
6.1.7601.18221
DMO
Mpeg43 Decoder DMO
mp43, MP43
mp43decd.dll
6.1.7600.16385
DMO
Mpeg4 Decoder DMO
MPG4, mpg4, mp42, MP42
mpg4decd.dll
6.1.7600.16385
De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796>
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