I cannot load farmville to ;play

i cannot load farmville to play

-> [[The Adobe Flash plugin has crashed]]
-> Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
Also try the suggestions mentioned in the following articles:
* [[Firefox cannot load websites but other programs can]]
* [[Firefox never finishes loading certain websites#w_lower-the-max-number-of-http-connections|Lower the max number of HTTP connections]]
-> [[Troubleshooting extensions and themes]]
-> Update All your Firefox Plugins
* https://www-dev.allizom.org/en-US/plugincheck/
* http://www.mozilla.com/en-US/plugincheck/
'''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Check and tell if its working.

Similar Messages

Since tonights update I cannot load "Farmville"" in "Facebook" What Can I do to rectify this

I was on "Farmville" in facebook when a popup appeared telling of an update so I said yes. After the install I couldn't get back on to Farmville. . It works ok on IE7 and I installed Chrome and it works ok on that.
OS windows 7 Firefox 8.0.1
I prefer using Firefox so what can be done to rectify this problem?

Try to clear the Flash cookies (LSO) and settings.
Flash Website Storage Settings panel:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Global Storage Settings Panel:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html
Flash Local storage settings Help:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/help02.html
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

HT1498 we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong?

we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong? We have managed to get it to work a couple of times but that is all

Welcome to the Apple Community Tarskforce.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)

What happened when a rented movie stops playing and says cannot load movie?

I rented a movie and while I was watching it, it stopped playing and an message popped up that said cannot load movie. Can I fix the problem and finish watching the movie?

Hi Colzona!
You may need to report an issue with this purchase using the information in the following article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

I cannot load certain games which I have always played. This has now been happening for over 2 weeks. Once in a while they will load, but very rarely. I checked my flash, it does allow 3rd party

i cannot load certain games which I have always played. This has now been happening for over 2 weeks. Once in a while they will load, but very rarely. I checked my flash, it does allow 3rd party

Upgrade your browser to Firefox 8 and check
* getfirefox.com

Apple tv gives me a message "cannot load "when playing music from my computer

When playing music on my apple tv from my computer library, in the last week or two I have received on a frequent basis a message that says "cannot load data". Any ideas what may be causing this ?

No, none that I am aware of.

I cannot get farmville to load, been messed up since friday, please help me

I have updated adobe to no help, nothing i do will let it load adobe just keeps crashing

-> [[The Adobe Flash plugin has crashed]]
-> Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
Also try the suggestions mentioned in the following articles:
* [[Firefox cannot load websites but other programs can]]
* [[Firefox never finishes loading certain websites#w_lower-the-max-number-of-http-connections|Lower the max number of HTTP connections]]
-> [[Troubleshooting extensions and themes]]
-> Update All your Firefox Plugins
* https://www-dev.allizom.org/en-US/plugincheck/
* http://www.mozilla.com/en-US/plugincheck/
'''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Check and tell if its working.

I rented a film on my iPad but when I try and watch it I get a message 'cannot load video' as soon as I get to around 15 minutes. The film is fully downloaded and paid for.

I Rented the film inhale on my iPad a few nights ago, this is not the first time I've rented from I turnes, I've don't it many times before and never had any problems. This time I cannot get the film to load. Every time I try to play the video it comes up with a message saying 'cannot load video' as soon as I reach around 15 minutes of the movi. and then shuts the video down. I'm annoyed because having got 15 minutes in my film will now expire in 48 hours even though I can't actually watch it. I'd like to see it tonight if anybody can help please, thanks.

Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
Using current version IPad mini.
Ios7 is HUGH PIECE OF CRAP!!!!

MDB cannot loads enitities if more than 10 concurrent messages are sent tog

Hello,
I have seen a weird behavior of the MDB in Jboss or perhaps in transaction management.
Here is a my scenario
I have a session bean sb, an entity bean e and a message driven bean mb
When a request comes to sb , it persists a new entity e and send a message (primary key) to mb
mb then loads e from the database using one of the findByXX method and does something else.
If 10 concurrent request comes to sb, 10 different entities are persisted and 10 different messages are sent to mb
mb are able to load 10 different e from the database
Everything works fine as long as there are 10 concurrent request. If there are 13 concurrent request, then one or two mb
cannot load e from the database. It seems that the session bean has persisted the entities but some of them are still unload able from mb. They have been persisted , (I saw in the logs), but mb cannot load them.
Initially I thought that a transaction mishap might be happening, so instead of persisting the entity and sending the message in one method in sb , I separated these two tasks in two methods a and b, in which both a and b uses RequiresNew transaction attribute. But the problem still remains. Please note if the number of parallel request are less than 10 then everything works fine. Is there something I am missing or is Jboss doing something buggy?
The above situation is reproducible .
Here is some more information about the problem along with some code snapshots. Note that the code is trimmed for clarity purposes.
Request is a simple entity (e as mentioned in the problem before) that is persisted in session bean . Here is a trimmed snapshot
Request.java
package gov.fnal.ms.dm.entity;
import java.io.Serializable;
import javax.persistence.Column;
import javax.persistence.Entity;
@Entity
@NamedQueries({@NamedQuery(name = "Request.findById", query = "SELECT r FROM Request r WHERE r.id = :id"),
@NamedQuery(name = "Request.findAll", query = "SELECT r FROM Request r"),
@Table(name = "cms_dbs_migration.Request")
@SequenceGenerator(name="seq", sequenceName="cms_dbs_migration.SEQ_REQUEST")
public class Request implements Serializable {
private String detail;
@Id
@GeneratedValue(strategy = GenerationType.AUTO, generator="seq")
@Column(nullable = false)
private Long id;
private String notify;
.....The session bean is MSSessionEJBBean.
MSSessionEJBBean.java
@Stateless(name="MSSessionEJB")
@WebService(endpointInterface = "gov.fnal.ms.dm.session.MSSessionEJBWS")
public class MSSessionEJBBean implements MSSessionEJB, MSSessionEJBLocal, MSSessionEJBWS {
@PersistenceContext(unitName="dm")
private EntityManager em;
.......    The methods that is called concurrently in this bean is
@TransactionAttribute(TransactionAttributeType.REQUIRES_NEW)
public Request addRequest(String srcUrl, String dstUrl, String path,
String dn, String withParents, String withForce, String notify) throws
Exception {
Request r = addRequestUnit(srcUrl, dstUrl, path, dn, withParents, withForce, notify);
if (r != null) sendToQueue(r.getId());
return r;
}    It first adds the request entity and then sends a message to the queue in separate methods each using TransactionAttributeType.REQUIRES_NEW (I don't think this TransactionAttributeType is needed . I was just playing to see if this resolves the problem)
Here is the method that actually persist the entity
@TransactionAttribute(TransactionAttributeType.REQUIRES_NEW)
public Request addRequestUnit(String srcUrl, String dstUrl, String path,
String dn, String withParents, String withForce, String notify) throws
Exception {
....// Does something before persisting
Request r = new Request();
r.setNotify(notify);
r.setPath(path);
r.setPerson(p);
r.setWithForce(withForce);
r.setWithParents(withParents);
r.setProgress(new Integer(0));
r.setStatus("Queued");
r.setDetail("Waiting to be Picked up");
em.persist(r);
System.out.println("Request Entity persisted");
System.out.println("ID is " + r.getId());
return r;
}I can see that the log files has messages
*{color:#800000}"Request Entity persisted" "ID is " 12 (or some other number){color}*
. So it is safe to assume that the request entity is persisted properly before the message is sent to the queue. Here is how the message is sent to the queue
@TransactionAttribute(TransactionAttributeType.REQUIRES_NEW)
private void sendToQueue(long rId) throws Exception {
QueueSession session = null;
QueueConnection conn = null;
try {
conn = factory.createQueueConnection();
session = conn.createQueueSession(false, QueueSession.AUTO_ACKNOWLEDGE);
MapMessage mapMsg = session.createMapMessage();
mapMsg.setLong("request", rId);
session.createSender(queueRequest).send(mapMsg);
} finally {
if (session != null) session.close();
if(conn != null) try {
conn.close();
}catch(Exception e) {e.printStackTrace();}
System.out.println("Message sent to queue");
}I can see the message
{color:#800000}*"Message sent to queue"*{color}
in the log file right after I see the
*{color:#800000}
"Request Entity persisted"{color}*
message. So it correct to assume that the message is infact sent to the queue.
Here is the md bean that gets the message from the queue and process it
@MessageDriven(activationConfig =
@ActivationConfigProperty(propertyName="destinationType",
propertyValue="javax.jms.Queue"),
@ActivationConfigProperty(propertyName="destination",
propertyValue="queue/requestmdb")
public class RequestMessageDrivenBean implements MessageListener {
@EJB
private MSSessionEJBLocal ejbObj;
public void onMessage(Message message) {
try{
System.out.println("Message recived ");
if(message instanceof MapMessage) {
System.out.println("This is a instance of MapMessage");
MapMessage mMsg = (MapMessage) message;
long rId = mMsg.getLong("request");
List<Request> rList = ejbObj.getRequestById(new Long(rId));
System.out.println("rList size is " + rList.size());
for(Request r: rList) {
//Does something and print something in logs
System.out.println("Finsihed onMessage");
}catch(Exception e) {
System.out.println(e.getMessage());
}    One thing to note here is that getRequestById is another method in the same session bean MSSessionEJB. Can that be the reason for not loading the request from the database when many concurrent request are present? Here is what it does
@TransactionAttribute(TransactionAttributeType.REQUIRES_NEW)
public List<Request> getRequestById(Long id) throws Exception {
System.out.println("Inside getRequestById id is " + id);
return em.createNamedQuery("Request.findById")
.setParameter("id", id)
.getResultList();
}    In the logs I do see
{color:#800000}*"This is a instance of MapMessage"*{color}
and I do see the correct Rid that was persisted before in the log
*{color:#800000}
"inside getRequestById id is 12"{color}*
. Finally I do see
*{color:#800000}
"Finsihed onMessage"{color}*
for all the request no matter how many are sent concurrently.
*{color:#ff0000}Here is where the problem is . rList size is 1 for most of the cases but it returns 0 when the number of concurrent message exceeds 10.*
*{color}*
So you see there is no exception per se, just that entity does not get loaded from the database. I would like to mention this again, it does work properly when the number of concurrent request are less than 10. All the invocation of onMessage in MB are able to load the entity properly in that case. Its only when the number of concurrent request increases more than 10, the onMessage is unable to load the entity and the rList is 0.
FYI I am using jboss-4.2.2.GA on RedHat enterprise linux 4 with jdk1.6.0_04
Please let me know if there is more information required on this.
Thank you

Hello,
I have seen a weird behavior of the MDB in Jboss or perhaps in transaction management.
Here is a my scenario
I have a session bean sb, an entity bean e and a message driven bean mb
When a request comes to sb , it persists a new entity e and send a message (primary key) to mb
mb then loads e from the database using one of the findByXX method and does something else.
If 10 concurrent request comes to sb, 10 different entities are persisted and 10 different messages are sent to mb
mb are able to load 10 different e from the database
Everything works fine as long as there are 10 concurrent request. If there are 13 concurrent request, then one or two mb
cannot load e from the database. It seems that the session bean has persisted the entities but some of them are still unload able from mb. They have been persisted , (I saw in the logs), but mb cannot load them.
Initially I thought that a transaction mishap might be happening, so instead of persisting the entity and sending the message in one method in sb , I separated these two tasks in two methods a and b, in which both a and b uses RequiresNew transaction attribute. But the problem still remains. Please note if the number of parallel request are less than 10 then everything works fine. Is there something I am missing or is Jboss doing something buggy?
The above situation is reproducible .
Here is some more information about the problem along with some code snapshots. Note that the code is trimmed for clarity purposes.
Request is a simple entity (e as mentioned in the problem before) that is persisted in session bean . Here is a trimmed snapshot
Request.java
package gov.fnal.ms.dm.entity;
import java.io.Serializable;
import javax.persistence.Column;
import javax.persistence.Entity;
@Entity
@NamedQueries({@NamedQuery(name = "Request.findById", query = "SELECT r FROM Request r WHERE r.id = :id"),
@NamedQuery(name = "Request.findAll", query = "SELECT r FROM Request r"),
@Table(name = "cms_dbs_migration.Request")
@SequenceGenerator(name="seq", sequenceName="cms_dbs_migration.SEQ_REQUEST")
public class Request implements Serializable {
private String detail;
@Id
@GeneratedValue(strategy = GenerationType.AUTO, generator="seq")
@Column(nullable = false)
private Long id;
private String notify;
.....The session bean is MSSessionEJBBean.
MSSessionEJBBean.java
@Stateless(name="MSSessionEJB")
@WebService(endpointInterface = "gov.fnal.ms.dm.session.MSSessionEJBWS")
public class MSSessionEJBBean implements MSSessionEJB, MSSessionEJBLocal, MSSessionEJBWS {
@PersistenceContext(unitName="dm")
private EntityManager em;
.......    The methods that is called concurrently in this bean is
@TransactionAttribute(TransactionAttributeType.REQUIRES_NEW)
public Request addRequest(String srcUrl, String dstUrl, String path,
String dn, String withParents, String withForce, String notify) throws
Exception {
Request r = addRequestUnit(srcUrl, dstUrl, path, dn, withParents, withForce, notify);
if (r != null) sendToQueue(r.getId());
return r;
}    It first adds the request entity and then sends a message to the queue in separate methods each using TransactionAttributeType.REQUIRES_NEW (I don't think this TransactionAttributeType is needed . I was just playing to see if this resolves the problem)
Here is the method that actually persist the entity
@TransactionAttribute(TransactionAttributeType.REQUIRES_NEW)
public Request addRequestUnit(String srcUrl, String dstUrl, String path,
String dn, String withParents, String withForce, String notify) throws
Exception {
....// Does something before persisting
Request r = new Request();
r.setNotify(notify);
r.setPath(path);
r.setPerson(p);
r.setWithForce(withForce);
r.setWithParents(withParents);
r.setProgress(new Integer(0));
r.setStatus("Queued");
r.setDetail("Waiting to be Picked up");
em.persist(r);
System.out.println("Request Entity persisted");
System.out.println("ID is " + r.getId());
return r;
}I can see that the log files has messages
*{color:#800000}"Request Entity persisted" "ID is " 12 (or some other number){color}*
. So it is safe to assume that the request entity is persisted properly before the message is sent to the queue. Here is how the message is sent to the queue
@TransactionAttribute(TransactionAttributeType.REQUIRES_NEW)
private void sendToQueue(long rId) throws Exception {
QueueSession session = null;
QueueConnection conn = null;
try {
conn = factory.createQueueConnection();
session = conn.createQueueSession(false, QueueSession.AUTO_ACKNOWLEDGE);
MapMessage mapMsg = session.createMapMessage();
mapMsg.setLong("request", rId);
session.createSender(queueRequest).send(mapMsg);
} finally {
if (session != null) session.close();
if(conn != null) try {
conn.close();
}catch(Exception e) {e.printStackTrace();}
System.out.println("Message sent to queue");
}I can see the message
{color:#800000}*"Message sent to queue"*{color}
in the log file right after I see the
*{color:#800000}
"Request Entity persisted"{color}*
message. So it correct to assume that the message is infact sent to the queue.
Here is the md bean that gets the message from the queue and process it
@MessageDriven(activationConfig =
@ActivationConfigProperty(propertyName="destinationType",
propertyValue="javax.jms.Queue"),
@ActivationConfigProperty(propertyName="destination",
propertyValue="queue/requestmdb")
public class RequestMessageDrivenBean implements MessageListener {
@EJB
private MSSessionEJBLocal ejbObj;
public void onMessage(Message message) {
try{
System.out.println("Message recived ");
if(message instanceof MapMessage) {
System.out.println("This is a instance of MapMessage");
MapMessage mMsg = (MapMessage) message;
long rId = mMsg.getLong("request");
List<Request> rList = ejbObj.getRequestById(new Long(rId));
System.out.println("rList size is " + rList.size());
for(Request r: rList) {
//Does something and print something in logs
System.out.println("Finsihed onMessage");
}catch(Exception e) {
System.out.println(e.getMessage());
}    One thing to note here is that getRequestById is another method in the same session bean MSSessionEJB. Can that be the reason for not loading the request from the database when many concurrent request are present? Here is what it does
@TransactionAttribute(TransactionAttributeType.REQUIRES_NEW)
public List<Request> getRequestById(Long id) throws Exception {
System.out.println("Inside getRequestById id is " + id);
return em.createNamedQuery("Request.findById")
.setParameter("id", id)
.getResultList();
}    In the logs I do see
{color:#800000}*"This is a instance of MapMessage"*{color}
and I do see the correct Rid that was persisted before in the log
*{color:#800000}
"inside getRequestById id is 12"{color}*
. Finally I do see
*{color:#800000}
"Finsihed onMessage"{color}*
for all the request no matter how many are sent concurrently.
*{color:#ff0000}Here is where the problem is . rList size is 1 for most of the cases but it returns 0 when the number of concurrent message exceeds 10.*
*{color}*
So you see there is no exception per se, just that entity does not get loaded from the database. I would like to mention this again, it does work properly when the number of concurrent request are less than 10. All the invocation of onMessage in MB are able to load the entity properly in that case. Its only when the number of concurrent request increases more than 10, the onMessage is unable to load the entity and the rList is 0.
FYI I am using jboss-4.2.2.GA on RedHat enterprise linux 4 with jdk1.6.0_04
Please let me know if there is more information required on this.
Thank you

Cannot load Quicktime plug-in 7.6.6

I am trying to watch Apple "Powerful" video on my Mac Mini/Safari and it won't play - it says it "cannot load the Quicktime 7.6.6 plug in" - but if I try to download the plug-in, the site says it comes standard with OSX...why can't I play a video off Apple' website?

Hi, do you have a link to the one you're trying?
Do either of these work?
http://www.youtube.com/watch?v=ODmfmUWqlSA
http://sneakhype.com/videos/2014/04/watch-apples-new-iphone-5s-powerful-commerci al-video.html

Purchased movie in iTunes but "cannot load at this time"

Using my iPad, I purchased a movie on iTunes (through the iTunes app). Purchased was confirmed. The movie appears in my "Videos" app, but it will only play if I am connected to my wifi. If I go to iTunes it will show up as a "Purchased" movie and even give me the option to download. I have selected this option several times but each time I get a message about 2/3 of the way through that says "cannot load at this time." I want to be able to watch this movie without a wifi connection. A couple of potentially relevant facts: I have a 3rd generation, wifi only, 64 GB. I have plenty of storage available. I do everything on the iPad only (I do not go onto iTunes using a laptop/desktop). I purchased a different movie only a few days earlier and I did not have this problem.
A friend suggested that I need to delete the movie from my "Videos" app library on the iPad and then try to download again but I'm afraid the purchase will then be gone. Will this work or are there any other suggestions?
Thanks

This is probably due to a loss of internet connection. Update the apps on your computer in iTunes, and then sync your device. This should fix the problem. Next time you update your apps, make sure you stay in a wi-fi zone.

Usage not calculating correctly. Cannot load apps.

Ipad2. 16Gb. ios7.1.2. Am using under 2Gb on my apps (according) to General: Usage. Says over 13Gb used.
What is is the size of iOS ? Cannot load needed apps.
Have upgraded from ios7.1.1 to. iOS 7.1.2. Have one video. May be just a purchase record as cannot play or delete it.
Cannot use as is. No apps and unbearably slow.. Something is stuck somewhere!
PPlease help. Celia

Thats a typical cause. Itunes sees that there's content on the device associated with another account and wants you to sign into that account on computer. It might be best to set up all devices as new, then sync with itunes, all with same computer, same itunes library, same account name.
Since you're trying to set up several deivices in an enterprise environment, you may want to look into this:
Enterprise/Business/Education
Apple Configurator (multiple device configuration)
https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12
Mobile Device Management
Amtelnet MDM
http://www.amtelnet.com/mdm/mobile-device-management.php
Meraki MDM
http://www.meraki.com/products/systems-manager/
Here's information regarding rolling out iOS devices across an organisation, business or educational establishment:
http://www.apple.com/support/ipad/enterprise/
And here's about bulk app purchasing:
http://www.apple.com/business/vpp/

Error: cannot load library unit CTXSYS.CTX_CONTAINS

Anyone know what might be causing this error when doing a query that uses CONTAINS?
It was working fine, then suddenly stopped working
[Oracle][ODBC][Ora]ORA-29900: operator binding does not exist ORA-06540: PL/SQL: compilation error ORA-06553: PLS-907: cannot load library unit CTXSYS.CTX_CONTAINS (referenced by CTXSYS.CONTAINS)

Could you please explain what you mean by recompile packages?
Sorry - new to Oracle - I'm playing with an Eval and running on NT.
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Hernan Mejia ([email protected]):
may be your packages corrupts, I haved a similar problem try to recompile and look for the status of your packages<HR></BLOCKQUOTE>
null

Have rented a movie from iTunes but keep getting an error message cannot load film

I have downloaded a rental movie to my iPad started to watch it and it gave me an error of cannot load film, have tried deleting the film from my videos but cannot do that either, when I go back I to iTunes to start the process again it immediately tries to play the film but the same message come up. Any ideas?

Sounds like you might need to take it to an Apple Store but if it is an iPhone 3G it would no longer be under warranty.
Looking at the Apple Store online you can get an iPhone 3GS from $49 on AT&T if it comes to having to get a new one. Your other option is second hand.

HT1657 Downloaded rush yesterday on my iPad2 - went to watch it today. 1.23 seconds in I get error message "cannot load video" Most annoying! Not happened before. Please ether fix or give me my money back

Downloaded "Rush" yesterday on my iPad2 - sat down to watch it today. 1.23 seconds in, I get error message "cannot load video" Most annoying! Not happened before. Please ether fix or give me my money back asap
Jody

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
What have you tried to fix it ? Have you tried closing the Videos app via the iPad's multitasking bar and seeing if it plays properly when you re-open then app ? Have you tried a soft-reset of your iPad ? If neither of those fix it then are you in a country where films can be redownloaded (assuming that it's not a rental) ? If you are then delete it from the Videos app and redownload it via the Purchased tab in the iTunes store app.
If you can't redownload it (e.g. if it's a rental) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I cannot load farmville to ;play

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