I cannot load iTunes update.  Genius Bar in the store said I need windows 7sp .  There is nothing like this on microsoft

I cannot load the new I tunes.  I visited the store and they told me I needed sp3 for windows 7.  There is no such thing in Microsoft ..why do I get error 126 when loading

I cannot load the new I tunes.  I visited the store and they told me I needed sp3 for windows 7.  There is no such thing in Microsoft ..why do I get error 126 when loading

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