I cannot locate an iBook that I was billed for
I tried to purcahse an iBook last night, and was redirected to my account to update my card info. I did so but the purchase was still unsuccessful. I check my card this morning and see that I was billed for a purchase last night, I do not have the iBook, just the sample. Who can I talk to about this? I don't want to wait for someone to email me in 48 hours, especially since I really want to read this book!
Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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