I cannot log in to a MAC 10.5.8 and File Vault was NOT turned on.
Dear Mac Experts:
I know that there are many pages of information about using, remembering and managing passwords. I have read most of them.I know the passwords and File Vault was not on. I am working at someone's home on their computer and running their business. The computer is running MAC 10.5.8 and I don't know if it can be updated. The computer had an Admin account and no user accounts. I tried to change this so the compuer would be secure but my client did not want to. When I left yesterday the computer was fine. When I came in today there were a number of apps hanging. I forced quit Firefox and some other apps and logged out an shut down the computer. When I tried to log into the Admin Account which is the main user account I got the error messages below:
Your FileVault-protected home folder did not open and needs to be repaired.
click ok to repair the folder and continue logging in.
I clicked ok
then I got a new error message:
You are unable to log in to the user account "x" at this time because and error occured.
Clicked OK
File Vault was not turned on at anytime that I know of in the last couple of months. I luckily had a guest user set up and logged in as guest. In order to create another Admin account I had to use the password for the initial Admin main user account which unlocked the preferences pane and allowed me to create a new Admin Account.
Checked that FileVault was turned off.
After reading all of your comments and suggestions for the last 2 hours my head is spinning.
I don't know unix or type commands. I don't know where the install discs are.
As the new Admin I went into the keychain files and tried to verify and repair the original Admin's info.
Here is what I got:
Verification started
Checking keychain configuration for Susan F (user ID=501)
Home directory is /Users/suero
Checked login keychain
Error: login keychain not found
Unable to get info for ~/Library/Keychains/login.keychain, reason: No such file or directory
Checked password for ~/Library/Keychains/login.keychain
Unable to verify password for ~/Library/Keychains/login.keychain (-25294)
Unable to read settings for ~/Library/Keychains/login.keychain (-25294)
Checked default keychain
Problems were found; you should choose the Repair option to fix them
Verification failed
Repair started
Checking keychain configuration for Susan F (user ID=501)
Home directory is /Users/suero
Checked login keychain
Error: login keychain not found
Warning: some problems were not fixed
Repair failed
The machine is backed up onto a lacie external hard drive every hour.
In addition, while I was poking around I found the following:
com.apple.kerberos.kdc certificate
not trusted
com.apple.systemdefault certificate
not trusted
Could there be some malware at work? What can I do to get her files, home directory and everything back?
Thank you in advance for your patience with an old OS and a MAC user who does't feel comfortable mucking around under the hood.
Tracy
Message was edited by: TracyCV
Hi Tracy,
I don't suspect Malware yet, Id guess Disk corruption or failing Hard Drive with Files not found.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
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