I cannot log in to Itunes

I bought an Ipod touch everything was fine. Music was synchronized perfectly but when I went to download an app I couldn't because I cannot Log in. When I type in my Usernam and password and click sign in it says "We could not complete your Itunes Store request. An Unknown error occured (-9812).
There was an error in the Itunes Store. Please try again later."
I have "tried again later" to no avail.

Hi,
Hope this helps. There is a link to a repair utility half way down the page. Tell me if this works.
http://www.wiki-errors.com/wiki-errors.php?wiki=0X80092013#1
xxmitchxx90

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After updating to iOS7, my iPad cannot log in to iTunes store.

Updated my iPad 3 about a hour ago, and I cannot log in to iTunes store.
I tried restarting the device, but this doesn't work. (Strangely no problem on iPhone..)
Is there anyone has a solution?

Turn off ios 7 parallax. You should then be able to resize OK.
Access General Settings, and then select Accessibility. Here there is an option called Reduce Motion, select that and turn on the little switch. This will disable Parallax

Cannot log in to itunes on my windows 8 computer

Just got a new computer running on the Windows 8 opperating system and i cannot login to the itunes store. Message reads "iTunes is temporarily unavailable. Please try again later." Well, it's been doing this for a month.Everything is up-to-date and i have no problem logging in online, my iPod, or iPhone.

Hi floyd1959,
Thanks for visiting Apple Support Communities.
If the error persists, you may want to try the steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best Regards,
Jeremy

I cannot log in to iTunes I keep keep getting error "0x80092013"

I keep getting error message "0X80092013" when I try to log in to iTunes. It just says that it cannot connect me try later. Any suggestions?

Hi,
Hope this helps. There is a link to a repair utility half way down the page. Tell me if this works.
http://www.wiki-errors.com/wiki-errors.php?wiki=0X80092013#1
xxmitchxx90

I cannot log on to ITunes to set up Home sharing between my new IPAD and AppleTV. Therfe is not even the typical home screen for me to log on to my account at APlle Store or ITunes?

I have a new IPAD and just bought APple TV. Need to set up home sharing on my account and have followed Support options wherein you log into ITunes, choose advanced, then allow Home sharing. There is no place to even sign in to ITunes as i have always seen before. Cannot start ITunes on Laptop (linked to IPAD) at all but can from Browser. Trying to share content from my IPAD and APple TV.
I had no problem doing so on my home PC and APple TV but not IPAD?

BStroke wrote:
Cannot start ITunes on Laptop
WHat happens?
Have your tried removing and reinstalling iTunes?
Cannot start ITunes on Laptop (linked to IPAD) at all but can from Browser.
What does "can from browser" mean?
Trying to share content from my IPAD and APple TV.
You don't share content from AppleTV (as it contains no content) and you can AirpPlay from iPad to AppleTV, not share content.
To turn on Home Sharing on the iPad, Settings > Store.
THis allow soyu to view the content of the iTune slibrary on your comnoputer.

Couldn't download an app and now cannot log into my iTunes account?

I had deleted Instagram a few days ago and I just tried to redownload it, but the icon wouldn't even appear; it just said "waiting" and disappeared. I then turned my phone off and tried it again, but still nothing. I tried downloading a different app and the same thing happened. I then reset it by using the home and lock buttons. It still did not work, so I logged out of my account but it wouldn't allow me to log back in. I keep getting the error message "Cannot connect to iTunes Store." I know that it's not my internet because everything else is working just fine and all of the other apps are working normally. Is anyone able to help me?

Hello xDiamond11,
Thanks for using Apple Support Communities.
See the following article for the error: "Cannot connect to iTunes Store"
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care,
Alex H.

Hi,i cannot log into my itunes account,keep getting error message-0x800b0101,any help,on windows vista

hi,error message appears anytime i try to use anything on the itunes menu,installed the latest updates and still no change.i can play song samples but cant purchase tracks etc....any help out there???

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

Cannot log in to iTunes connect

Been getting this error for over a month now:
Cannot Process Request
An error has occurred processing your request. Please try again later or send an e-mail to [email protected] for assistance.
I have a valid developer license. And I've sent multiple emails to that address with no reponses.
What's going on?

Email:
<www.apple.com/itunes/go/itunesconnect/contactus>
iTunes Connect Support <[email protected]>
[email protected]
Contact [email protected] to investigate signup issues.
clear Safari caches if issues, etc.
Apple Developer Relations:
(800) 633 2152
(408) 974 4897

I cannot log into the itunes store

Never had a problem before, now I am unable to access the itunes store. how can I fix this?

Could you walk us through what happens (when you try to access the Store) in some more detail, please?

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I cannot log into the iTunes store. I enter my password and username correctly every time yet it says "Resource cannot be found. Cannot log into the iTunes store" Can anyone help?

Hi..I got the same problem, I cannot Login using my Apple id on iTunes 9.2.1.
I'm using windows 7. is there anyone can help? Thanks!
Message was edited by: maridick
Message was edited by: maridick

Cannot log in itunes

I can log in to app store using my apple ID and correct password in my ipad 1.
But when I do updates or install new apps, there is a message pop up Cannot log in to itunes.
So I unable to download new apps or updates my existing apps. Can somebody help me???

I am having the same problem on an iPad 3
Steve.

Problems logging on to itunes connect

I was just approved as a developer but cannot log on to Itunes connect. Any one know why?

Give the backend time to migrate your new info across all related systems, etc.
If you still can't access in a day or two, try contacting [email protected] to investigate signup issues.

Unknown Error 310 when I try to log into my ITunes Account

Has anyone else had a problem logging into their ITunes Account? I cannot log into my ITunes account from my macbook pro for weeks now and I keep getting the following error message
"We could not complete your ITunes Store request. An unknown error occured (310). There was an error in the ITunes store please try again later."
I have been able to log in to my account via wi-fi at home on my iphone...
I have contacted itunes support team and they have not been very helpful suggesting I sign up for tech support contract...HELP PLEASE..........

I had this same problem and discovered that my proxy settings for my network connection were wrong. To fix, I did the following:
1. Clicked on wireless network icon in upper right of screen
2. Selected "Open Network Preferences"
3. Selected the network interface I was using - in my case Ethernet
4. Selected the Advanced button in the lower right
5. Selected the Proxies Tab
6. Corrected my proxy server settings - in my case I did not have a port number set for my HTTPS proxy server.
From what I can tell, Itunes uses both HTTP and HTTPS protocols to connect to Itunes Store and to log in to Itunes Account (respectively). If you are on a network that requires you to use a proxy server, then you will have to make sure each of these protocols is set to use the correct proxy server URL and Port Number. Also, if you are on a network that does not use a proxy server, you need to make sure you don't have a proxy server set for these protocols.
Ideally, the proxy server settings are handled for you automatically when you connect to a new network, this isn't alwys the case however. Some older network don't support automatic configuration of the proxy server settings and you are forced to manually set the configuration. Most wireless and home networks I've run into don't use proxy servers, they are typically only used in large corporations to reduce network load on the intranet, or to manage external security threats.
Good luck

Logging in to iTunes Store on my Apple TV

I have just got round to updating my Apple TV and everytime I try to log in to my iTunes account, it says that either the Apple ID or Password is incorrect, although I can still log in on my PC.
I have tried both of my iTunes accounts and neither will work. I've made sure I'm using all lower case, and made sure it's trying to connect to the correct countries store.
What's interesting is YouTube doesn't work either, but when I go to look at TV Show Previews and Film Trailers, they work and play fine, it just won't let me sign in to my accounts.
Any ideas?

I was on the phone with Apple support this morning for 2 hours.
If you have an @aol.com email address as your Apple ID, you cannot log onto the iTunes store on the Apple TV. The technician told me it's a bug they did not come across during testing and they're working now trying to resolve it. He said they're not sure if it's on the server side or if it's the v2 firmware.
The technician tried to convert my account as shown in the link (http://docs.info.apple.com/article.html?artnum=307459) That did not work either. The solution for now is to go to https://myinfo.apple.com, log in and change your Apple ID name to something else besides an @aol.com address.
He said it looks like we'll be getting a 2.0.1 update very soon to resolve the issue.

Cannot Log into Public Site Manager

Hi all,
I am the primary administrator to our iTunes U account. I can log in via the iTunes U store and see/change our iTunes U channel. However, I cannot log into our iTunes Public Site Manager. I am trying to set up our initial collections and would like to use the Public Sitel Manager.
I tried logging in through this portal.
http://sitemanager.itunes.apple.com/
Best,
Scott K.
West LA College

Scott;
Apple monitors these discussions. Perhaps they's respond to this tread. You might also try sending a detailed email to the following address:
[email protected]
All the best to you...
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electronic Learning Center

I cannot log in to Itunes

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