I cannot log in to my admin account.

I am the primary user of my MacBook Air and the sole administrator of the computer. When I opened my MacBook Air this morning, I was unable to log in to my account because the computer rejects my admin password. This password is the only one I have ever used on this computer. It has never been changed.
I hope someone can help solve this problem because I cannot get past the login screen.
Thanks!

Okay, I was asking the question for Mom. Turns out she had the 'caps lock' button on the whole time she was trying to enter her password, thus the inability to log in. Doh!
All is now fixed. Thank you!
(And if anyone knows how to delete a question once it has been posted to the forum, I sure would like to know how to do that.)

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Cannot log in to new user accounts

I am a long time Apple user and am completely confounded by a problem I am having creating new user accounts on my G4/400 PowerMac running OX 10.4.11. I've been attempting to setup some user accounts for my kids to use. I have no problems setting up the accounts but when I log out of mine and try to log in as them the login window shakes from side to side indicating an incorrect password. This is something that I had a problem a year ago and never solved and today I am trying once again with out success. I feel like I am doing everything correctly since I've been able to do this on my G3 iBook and MacBook.
Here are a few things I've also done.
-repaired permissions on the drive ( I have 2 in the machine right now but the other is just my iTunes LIbrary drive)
-deleted the old user accounts that I setup but couldn't access.
-tried setting up more new accounts
-repeated the process several times without ever being able to successfully login to any of the new accounts that I created.
Any advice to solve this problem would be appreciated.
Thanks
Chris

Hi cc_mac,
I don't know if you have solved this one yet, but I had exactly the same issue when I recently had a hard drive failure and had to re-install everything. I had copies of all my files, but when I went to set up the user accounts, I could create each account, but I couldn't log in.
There is a simple solution, you will need to be in an admin account and you will need to use the command line, so open up a terminal window.
Use the following command for each account you need to fix:
sudo passwd <username>
where <username> is the account name that you cannot currently log in to.
You will need to enter your admin password to allow you to use sudo, so do that. Then you will be asked to type in the new password for the new account. Just to be absolutely sure, you will be asked to re-enter the new password, so do that, and you are done.
Log out of your admin account, this should bring you back to the log in screen. Now, if everything has gone according to plan, you should have an operational user account.
I'm not sure what the cause of this issue is but it might be some sort of permissions issue happening in the background. Nevertheless, manually setting the password this way seems to have fixed it for me. I sincerely hope this helps you too.
Kind Regards,
Mark D.

I don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

i don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

hey thanks alot.. it helped me alot!! bring it on!!! cheers!!!

I cannot log in to my YouTube account?

Since I installed Firefox on my PC more than a month ago, I cannot log in to my YouTube account, and cannot watch any videos there. I get an error message, telling me connection to this site (something like that) has failed, you can "retry" it again. Nothing come of it when I retry. This is very frustrating and I'm close to giving up on Firefox as a result. Please help.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies

Please log-in with an admin account to access adobe premiere elements

I have bought Premier Elements but it will not start. Keeps asking me to: "please log-in with an admin account to access adobe premiere elements". Then it closes.
ASUS laptop, 17" Processor: i7- 4700HQ @2.4 GHz
RAM 8 GB, Win 8.1 64
My account is Admin, and have started the program "As administrator."
Have reinstalled elements.
The computer ran a trial of Adobe Premiere Pro CC perfectly. Have uninstalled it to see if it fixes the problem.
Quicktime ver. 7.7.5 It is up to date.

johnminkara
What version of Premiere Elements are you using on your Windows 8.1 64 bit computer? For now I will assume Premiere Elements 12.
If you are running the program from a User Account with Administrative Privileges, then please apply Run As Administrator
a. by right clicking the desktop icon and clicking on Run As Administrator
or
b. by right clicking the desktop icon, selecting Properties, and then putting a check mark next to Run As Administrator found at the bottom of Compatibility Tab's
"Privilege Level". You could also apply Run As Administrator to the Adobe Premiere Elements.exe file, but one or the other above should do the job.
In the final analysis, you may probably end up with Premiere Elements 12 uninstall usual Control Panel route, free ccleaner run through (regular cleaner and registry cleaner parts), and reinstall with antivirus and firewall(s) disabled. Did you use a "Clean Tool" for the removal of Adobe Premiere Pro CC.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
We will be watching for your results.
Thank you.
ATR

I cannot log in from my google account from safari on iphone4

I cannot log in from my google account from safari on my iphone 4. whenever i enter my username and password, it returns to login window again. please help!

Hi CT,
Thank you for your interest in my plight with the **** Safari 11.x Ever since the upgrade, this has happend. I don't have Gues User as it's singel user Latop only. Besides if some relaive want to use I have the security chain so they can'tlook at my Mail or use Safari to login automatically to some regular sites which the Security chain demand the Key first.
I have never tried the Safe mode nor I knew about at all. Thank for this in advance. But what is difference .. may be some driver for some peripheral or plug -ins may be not loaded like Windows 7 ... the graphic is basic EGA resolution and a few othere things don't function. Right?
What's the experience in Safe Mode for OSX Mac 10.6.8 ?
I check my Intego FIrewall Virus Banner X6 and Little Snitch too to see if either one is the culprit ... but Nil find there too ?? I'm at a lost as to how to go about getting access to eBay Account and my Yahoo Account which I use for other webbased communication and registeration and never the Alias email of my current ISP.
I shall do the Safe Mode thing and see what occurs ?

Cannot log into my yahoo mail account from my iphone4.

I cannot log into my yahoo mail account from my iphone4. The password does not have any special characters. On my PC there is no problem.
Also cannot configure Add Yahoo mail. I woould get a message, stating "Verification required. Log into your Yahoo! account at www.yahoo.com". when I attempt this I get "Invalid ID/Password".

Tried eveyrhting and this was the way that fixed it for me --
if you are having an issue adding the yahoo mail account on an iphone/ ipad / ipod.
In the app store download the yahoo mail app for iphone (it works on ipads and ipods as well.. but there's only an iphone version). After downloading it - open and sign in. It's likely it will say that your yahoo account is 'locked' due to suspicious activity - follow the prompts to unlock it.
Now add the yahoo account under the ipad mail settings.
It should work in the regular ipad, iphone, ipod mail application now.
Hope this helps

Cannot log in to BT Yahoo Account

I have had my phone and broadband connected today and both are working, but I cannot log into the BT Yahoo account to get to emails and also it wont let me use them when I try and download the antivirus software. I know the username and password are correct but it doesnt seem to recognize them. Does it take a while for BT to activate the username after your broadband is turned on
Thanks

Hi kazzie13 and welcome
Yes, there can be a delay from when your connection goes live to be able to access your email account. It IIRC can take about 24hours - depends on how quick the system plays catch up.
-+-No longer a forum member-+-

Windows 7 Home Premium - cannot log on to user's account (immediate logout).

I cannot logon to my Windows 7 Home Premium user account. The system says "Welcome" for some short time and then immediately logs me out.
I have found the following warning in system logs:
The Windows logon process has failed to spawn a user application. Application name: . Command line parameters: c:\windows\system32\userinit.exe.
I have found this article: http://support.microsoft.com/kb/929825 but it didn't solve my problem. Userinit and Shell registry keys are correct, and I still cannot log on using account that has no administrative permissions. I've also tried to create another
user - with no effect. What can I do?
(Sorry for my English, I'm still learning it.)

Hi,
The logon process is initiated by a file called userinit.exe which is located in System32 directory.
If it gets corrupted or it gets deleted, the user will not be able to logon.
Since you have checked the registry and it is right. Then try to copy this file to your System32 directory for test.
Please firstly log on into with administrative permissions, and then run virus scan.
Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx
And then copy this file userinit.exe from C:/windows/system3 from a normally booting PC or from your install CD.
Paste it in the affected PC in the same path.
Also check if the issue occur in safe mode.
Hope this helps,
Ada Liu
TechNet Community Support

HT2518 I cannot log into transferred migrated information account

I have migrated information from my PC to my new mac by use of the Windows Migration Assistant.
It created a new account for all my migrated information and I cannot log into it. It prompts me to change the password because it is expired and then prompts me to give my old password for the account before entering a new one. However, I have no idea what the "old" password would be. I have tried everything - including the old password from my account on my PC and my password from my account now on my mac and nothing works.
What am I doing wrong?
Note: I am completely new to the mac so please excuse me if this is something obvious.

I don't do Windoze, but understand that you need to log out, then you'll get a prompt to establish a pasword for the new account.
See the last few lines in the appropriate section here: http://support.apple.com/kb/HT4796?viewlocale=en_US

Can't log on to my admin account.

Hey there!
I just got the MacBook Pro retina. I was setting it up and connected it to my iCloud account and all is going well. I decided to start using a new email address, so I switched to the new email on my iCloud account. Then I log out and when I try to sign back into my admin account, I can't, because no matter what password I try it doesn't seem to be the right password. The password for the admin account is the same for the iCloud account, so this is weird since I had literally just updated my email and password for the iCloud account.
So I'm just wondering what went wrong here?
I tried both old and new passwords, I tried resetting the iCloud password a couple of times and nothing. Even tried resetting the old e-mail which was registered before and that's now unavailable/locked out.
I'm guessing this has something to do with the iCloud mess, like my computer is now somehow just connected to that but there's no way for me to get to the old password or whatever it is that I need to get into my admin account.
What are my options here? Restarting the thing? All help will be greatly appreciated.

See
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/ and
http://osxdaily.com/2011/09/19/change-password-mac-os-x-10-7-lion-without-knowin g-current-password/

Cannot Run Scans in non-admin account...

So, mymain accounton my Mac is not an administrator for security reasons, which is not a concern normally. When I need to install something or perform a fucntion that requires admin privileges, I am prompted for the account name and passwor. However, when I try to run a scan in OSX,. I am merely told that I need to be an administrator, but there is no prompt. Is there a way I can enable a prompt for admin credentials so I can run this scan with the proper permissions, other than making my account an admin or logging into the admin account separately? Many thanks in advance

Did some research on this the other day, to see if i could get Software Update to run in the middle of the night like Windows can do.
Software Update requires Root powers, so when you give it your Admin Password your opening a sudo window of 5 minutes for it to complete it's task.
Software Update doesn't check for updates while in Standard User becuase Standard Users supposedly can't do anything about it anyway and it would be a obvious distraction. "Mommy the computer....!!!"
Apple should have a option in Software update preferences to let certain Standard Users know a Software Update is ready just for the purpose your explaining. I run in Standard as well.
I ran some Software Update commands via the Terminal for a launchd just to see what I could do.
Apprantly one can DOWNLOAD updates automatically with launchd in Admin, but not install them because of the need for sudo.
I just misssed a perfect opoortunity (todays update) to run a launchd to do automatic downloads of Software update, then see how to go about installing them afterwards. So fsck me, I'll have to wait now. (unless i use my other machine! ahhh!!)
Anyway the program you want is this little gem: Lingon
it's on Sourceforge (grab the image)
Ok so that takes care of the Software update downloads (man softwareupdate in Terminal for commands)
/usr/sbin/softwareupdate --download --all
Will do the automatic downloads, now it's just a script away to let you know ( a nice pop up window) that you have something in your folder where the Software Update just downloaded into.
That's the next question is where that is and how to run it.

After binding my MAC with Lion OS I cannot log on to any network accounts

I bound my Mac with OSX 7 to a Windows domain.
When I restarted the unit I cannot log onto any domain accounts.
I looked for the option to allow network users to log in via Login Ooptions but it is not there.

cor=el,
First link. https://support.mozilla.com/en-US/kb/Web%20sites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser
Did not work.
◦general.useragent.override was the only one that had a "reset" option that wasn't greyed out.
After following as much of the proceedure as I could the problem was still there.
Of course, I never got an "incompatible browser" report. I got a missing USER AGENT report.
However the second link: http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
was more interesting. I reset the about:config file.
I then deleted my history and watched the useragent files in config RESET themselves to where they were before I reset them. I connected to a website successfully, then checked WHAT'S MY USER AGENT and it showed no User Agent again. I tried again to connect to the website and got the error.
I returned to About:Config and again reset the general.useragent files. After a while they went back to their pre-reset state on their own. Something is resetting them.
I disabled USERAGENTSWITCHER in FF (which had been installed in an attempt to deal with this problem) I rebooted FF and returned to About:Config where I realized any click after resetting the general.useragent list undid the reset exactly.
I reset the About:Config and immediately closed FF. I then rebooted FF. It was as if I had never reset the general.useragent list.
Something unknown is resetting the general.useragent to pre-reset conditions on my next action. I think the links SHOULD have worked except they are not, so the problem lies elsewhere
The "default" user agent is correct....it just keeps disappearing.

I have a pc and cannot log in to my iCloud account

I have a pc and cannot log in to my iCloud account

Have you tried syncing with your own computer. The one you used to sync the photos to your iPad in the first place?
Do you have a backup of your iPad on your own computer? Or in iCloud?
If your iPad is stuck to the Apple ID and password used by the different laptop have the owner of that laptop remove your device from their iCloud account. They can go to iCloud.com on their laptop, enter their Apple ID and password and then remove your iPad from their account.
Once you sign into your own Apple ID and password and then sign in to your iCloud account, many of your lost items should come back. Specifically these include your Contacts andCalendar entries.

Every time I boot up I receive the message that "iCal cannot log in to your iCloud account because you password is incorrect-" I do enter it correctly but the same error message comes up the next time the computer boots up. How do I correct this issue?

How do I correct the problem that every timeI boot up I receive the message that “iCal cannot log in to your iCloud accountbecause you password is incorrect…” I do enter it correctly but the same errormessage comes up the next time the computer boots up? Thanks.

Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.

I cannot log in to my admin account.

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