I cannot log in to my Kohls account "The connection was reset"
When I go to the Kohls website and click on the 'my account' tab and when I click on 'sign in' it goes to another tab and then gives me the message "The connection was reset" and
"''The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." ''
I can log in the same account from the desktop but not the Laptop.
[https://support.mozilla.com/en-US/kb/error%20loading%20web%20sites#w_interrupted-or-reset-connection interrupted-or-reset-connection]
If you can visit the website in other browsers but not in Firefox:
*At the top of the Firefox window, click on the '''Tools''' menu, and select '''Clear Recent History....'''
** If menu bar is hidden, "'''Firefox button'''" -> "'''Clear recent history...'''"
*In the Time Range to clear: drop-down, select '''Everything'''.
*Click the arrow next to Details to display the list of items that can be cleared.
*Select both '''Cookies''' and '''Cache'''.
*Click '''Clear Now'''.
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Amongst other things, I've updated all Firewalls to grant Mozilla access, rebooted the computer, checked your FAQs but I am now running Trend Micro Titanium Internet Security (not the original Trend Micro, which your FAQ is out-of-date for anyways) and you don't have any advice in regards to that program. I receive the same error page when I try to update any of the Plugins which are indicated as requiring an update in Firefox's Plugin Check & Updates page.
''iamjayakumars [[#answer-685843|said]]''
<blockquote>
What security software (firewall, anti-virus) do you have? <br>
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. <br>
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process. <br>
See: <br>
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
</blockquote>
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I edit a web site set up by Joomla.
I copy & paste text to it and upload photographs.
I have been doing this successfully for months
but starting yesterday adding text is OK but when I try to upload a photo there is a delay of 3-4 minutes and then an error message saying "The connection was reset"Your plugins list shows two Flash plugins and other outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r45
# Shockwave Flash 10.1 r53
# Adobe Shockwave for Director Netscape plug-in, version 11.0
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Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Update the [[Flash]] and [[Shockwave|Shockwave for Director]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
*http://www.adobe.com/shockwave/welcome/
*http://www.adobe.com/downloads/
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Do a malware check with a few malware scan programs.<br />
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Make sure that you update each program to get the latest version of the database.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]] -
Iphone cannot be synced because the connection was reset
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I'm running Windows 7 (64 bit) with Mozilla 5.0 and Norton 360 4.3.0.5. I used to be able to load the website URL below, but it stopped loading about a month ago. I've tried all the suggested solutions without success. All other browsing is fine, The owners of the website say that they have NOT blocked my access.
I see the same with Google Chrome.
*http://safebrowsing.clients.google.com/safebrowsing/diagnostic?site=http%3A%2F%2Fwww.sugarkdesigns.com%2F&client=googlechrome&hl=en-US
*http://safebrowsing.clients.google.com/safebrowsing/diagnostic?client=Firefox&hl=en-US&site=http://www.sugarkdesigns.com/ -
Using HP windows 7 64 bit PC. All other browsers working properly.
[http://kb.mozillazine.org/Error_loading_any_website Error loading websites]
thank you -
I cannot reach checkout on Amazon. I get a Connection Was Reset message
I cannot reach checkout on Amazon. Nor can I move freely to my Account. I have tried signing in with other names and other email addresses but equally unsuccessfully. I have disabled anti virus (Avast) and Windows Firewall, cleaned cookies etc. I have spent some time with both Amazon and my server (PlusNet) trying to resolve this. It also occurs with Internet Explorer and Safari.
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I can access Amazon using a neighbour's computer.Thank you brinda. I hav eread the article you mention and have again cleared both cache and cookies but to no avail. I am still getting a "The connection was reset" message. Amazon tell me that he fault is with me rather than at their end as otherwise I would not be able to log in on a neighbour's computer.
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Get message "the Connection was Resdet" cannot get into email
I just completed a message and did a save so it would be a draft and I got this "The connection was reset" and so I could not get by that so I powered down and up again and still get the same message and cannot get into email on my account {edited for privacy}
Doug Hadley
{edited for privacy}What e-mail client are you using?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button. -
i don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks
hey thanks alot.. it helped me alot!! bring it on!!! cheers!!!
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Since I installed Firefox on my PC more than a month ago, I cannot log in to my YouTube account, and cannot watch any videos there. I get an error message, telling me connection to this site (something like that) has failed, you can "retry" it again. Nothing come of it when I retry. This is very frustrating and I'm close to giving up on Firefox as a result. Please help.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted.
Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
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