I Cannot log in to the Azure Portal
When I attempt to log into the Azure portal I receive this error
We are having trouble logging you into the portal
The URL of the page is:
https://manage.windowsazure.com/Error/Login?f=255&MSPPError=-2147217320
I have deleted my cookies, I have tried different browsers, and I have tried on both Win7 and Win8. I get the same error.
I have an Azure tech support contract but it does me little good since I have to log in to the Azure portal to open a ticket.
I've tried calling my country's support number on
http://support.microsoft.com/gp/customer-service-phone-numbers but could not explain my situation as they didn't even know Azure was a Microsoft product. I went through 2 phone queues, was transferred to a 3rd and then the line went dead.
I've went to http://support.microsoft.com/oas but all it does is redirect me to the Portal login page.
hi Christopher,
Thanks for posting!
Do you use the azure account to log in? Please make sure your account is right firstly and refer to this account article(http://blogs.msdn.com/b/windowsazure/archive/2011/05/23/fraud-prevention-measure-for-new-windows-azure-platform-accounts.aspx ).
Did you use it normally before?
Will<br/> We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Similar Messages
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I can login to the management portal, but when it starts populating the services, the page goes grayscale and I get the message "You
have signed out elsewhere. Click OK to log out from the management portal." with only an OK button. This is the same issue that others were having on Feb. 27th referenced in
this thread. Currently, this is only happening in my Chrome browser, but works in IE.Hi,
From the thread that you provided, we can see that this issue was fixed, up to now I haven't heard the same issue, based on your description, this issue was only happening in Chrome, I tested this on my local (create a new website in chrome), it worked as
normal, and I didn't reproduce this issue, so I think this may be not a bug in chrome, please try to clean session and cookie, or use another machine test it, if issue was still exist, please try to contact with support with detail information, Please
contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/ Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you
http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0
Best Regards
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
Data Sync logs not showing in Azure Portal
The Data sync Logs are no longer showing in the Azure Portal. this started about a month ago. Please help. I opened a support ticket with Azure Support and they suggest the Logs Storage may have become full.
LAST SYNC
12/30/2014 7:28:22 AM
SYNC GROUP ID
ac33f15d-40c7-4e11-9f8c-c840c8cd1732_East US
LOCATION
East US
SUBSCRIPTION NAME
GEX-Azure-1
SUBSCRIPTION ID
653e04dd-c69f-4b16-8fd3-5efa954a6132
CONFLICT RESOLUTION
Hub Wins
James GlennHi James,
If there is on-premise database in the sync group, you can use the following methods to check the log.
• Check the Event Log entries on the box where you installed the SQL Data Sync Agent.
Event Viewer->Applications and Services Logs->SQL Azure Data Sync Preview or Event Viewer->Applications and Services Logs->Data Sync Service
• Turning logging in verbose mode. Open LocalAgentHost.exe.config in notepad. This file should be present in your installation directory.
a) Uncomment the section that is currently commented < !-- < switches> < add name="SyncAgentTracer" value="4" /> < /switches> < trace autoflush="true" indentsize="4"> < listeners> <
add name="myListener" type="Microsoft.SqlAzureDataSync.ClientLogging.DSSClientTraceListener, Microsoft.SqlAzureDataSync.ClientLogging, Version=2.0.0.0" initializeData="DSSAgentOutput.log" /> < remove name="Default"
/> < /listeners> < /trace> -->
b) Stop and restart SQL Azure Data Sync Preview Windows Service. Now you would find the detailed logs in files named DSSAgentOutput*.log
Thanks,
Lydia Zhang
Lydia Zhang
TechNet Community Support -
"You have signed out elsewhere. Click OK to log out from the management portal."
When I log in to Azure Portal Management, I get a message
"You have signed out elsewhere. Click OK to log out from the management portal." It greys out the portal so I can't do anything except to click OK to log out or hit escape to bypass this message. How do I get rid of this
message?
thanks, PaulHi,
I suggest you to clear cache and cookies on Internet explorer. Then try logging in to Azure portal.
From the thread that you provided, we can see that this issue was fixed, up to now I haven't heard the same issue, based on your description, this issue was only happening in Chrome, I tested this on my local (create a new website in chrome), it worked as
normal, and I didn't reproduce this issue, so I think this may be not a bug in chrome, please try to clean session and cookie, or use another machine test it, if issue was still exist, please try to contact with support with detail information, Please
contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/ Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you
http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0
Note: Check if you have shared the user name and password with your colleagues or family members to use Azure resources.
Hope this helps you.
Girish Prajwal -
SAPJSF user cannot log-on to the User Management Engine.
We have a newly installed PI 7.0 system.
SLDCHECK is succussful but if we go to the http://hostname:50100/sld - we are redirected to http://hostname:50100/logon/logonServlet?redirectURL=%2Fwebdynpro%2Fdispatcher%2Fsap.com%2Ftc%7Esld%7Ewd%7Emain%2FMain
When we check the default.trc file, we see the error: User "SAPJSF" is the communication user for the connection between User Management Engine and the ABAP backend system SIDCLNTxyz. This user cannot log-on to the User Management Engine.
The SAPJSF user is not locked in SU01. This user is used by the JCO providers to connect to the gateway service.
We opened Visual Administrator and navigated to Server0 -> Services -> UM Provider
We changed the password property at ume.r3.connection.master.passwd
We then restarted the ABAP and J2EE engine. But we still see this error.
Any help to solve this issue is appreciate.
Jay MallaHi,
Please, refer the link below. It says you cannot logon with SAPJSF user to J2EE engine for security reasons.
http://help.sap.com/saphelp_nw2004s/helpdata/en/4e/225b42eeb66255e10000000a155106/frameset.htm
Thanks
R.Murali -
I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
Please helpJodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
I cannot log in to the apps store. When I try to log in I get, "An unknown error has occurred."
So this is on your iPhone 5?
-
I cannot log in through the Creative Cloud Icon in the OSX menu Bar
I cannot log in through the Creative Cloud Icon in the OSX menu Bar, but I can log in online to my account and everything is working fine on my Desktop Mac, just not on my laptop.
Error
UNKNOWN SERVER ERROR
Sign in is currently unavailable
We are unable to access your account
Please try again later
Is anyone else experiencing this?Hi Bob,
Welcome to the forums!
Could you please perform the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Solution1 & 2 should resolve the problem for you.
Ankit -
Symptoms: You select an Azure RemoteApp collection in the Azure portal and then click Update. The result is a pop-up like the following:
Unexpected error
An expected error occurred. Check the management portal for related information, and then try again. If you continue to experience this problem, please contact support.Workaround:
Install the latest Azure PowerShell module (version 0.8.16 - you will encounter errors if you do not use at least this version)
Connect to your subscription
Use a cmdlet to update the collection:
“Update-AzureRemoteAppCollection -CollectionName <collection> -ImageName <image name>"
Resolution: A fix for this has been applied to the Azure site. -
Can't RDP to any cloud service roles, even though it has been enabled through the Azure portal
Hi
I have a cloud service deployed to one of my subscriptions. I have enabled remote desktop connection access using the Azure portal.
However, when I attempt to RDP to any one of the 5 roles in the cloud service, my attempts are rejected with the usual red "X" error:
"Remote desktop can't connect to the remote computer for one of these reasons:
1) Remote access to the server is not enabled
2) The remote computer has been turned off
3) The remote computer is not enabled on the network
Make sure that the remote computer is turned on and connected to the network and that remote access is enabled"
Note that I have tried reimaging all roles, deleting the deployment, deleting and recreating the cloud service itself, and none of these will give me RDP access to any of the roles. I have no idea why this will not work.
Also note, that RDP access can be enabled and used with no problems, in a different cloud service.
Can anyone help?Hi Mark,
Have you ever previously been able to RDP to these roles?
Have you tried creating a new certificate for RDP?
Regards,
Malar. -
End Users cannot log in to the ccmuser web page.
Greetings,
I have a Call Manager Business Edition that was synched with a customer's AD directory. However, the end users cannot log in to the ccmuser web page with either their AD password or the Call Manager end user PIN.
Any suggestions?
Thanks
GeorgeThanks for your reply, Aaron.
All users are in the end user group.. I even created a new role/user group that gives users complete read/write access to all end user features. Still no go. I think it is an LDAP issue, but I'm confused because everything else works. -
Yosemite - Cannot log in to the Message app
Dear all,
I have a Macbook Pro mid-2009 with Yosemite. I cannot log in to the Message app with my Apple ID. When I try to log in, a window pops up and ask me to contact the Apple assistance. My Apple ID works though with my iPhone and iPad. What should I do ?
Many thanks for you help.Hi,
That sounds like it is not creating the IDS item from the Keychain again.
Check the Apple Menu item in the Finder > About this Mac and see if the Serial Number is visible in the info panel.
If it is there use the Finder > GO Menu whilst holding down the ALT key and selecting the Library at appears.
Navigate to Preferences.
Find the com.apple.ids.service.com.apple.madrid.plist item and Drag it to the Trash.
Restart the app again.
This.plist holds the Apple ID being used for the iMessage ID and deleting it will require you to re-enter it in Messages.
You may also see the pop up about any other devices using the same Apple ID if you have linked them.
If this does not work you will have to consider calling Apple Support and have them look at the iMessages Server responses to the Login.
Calls about an Apple ID issue should be free.
There are other known issue that only effect an Apple ID whilst it is being used with the iMessages Servers from a Mac.
Ask to speak to a Level 2 person if you have difficulties with the Level 1 person.
7:37 PM Friday; December 5, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Cannot log on to the internet with password and us...
Since I have had my computer repaired due to virus, I cannot log-on to the internet using my username and password to get upgrades and apps etc.....Any ideas on how to rectify the problem.
HI,
I belive you mean here to acces Ovi Account.
There has been some amount of thread for this issue in forum.
This problem has to do with expired certificates that you have on your computer. We are working to get the problem fixed for the next release.
To remove the problematic certificates, do the following:
On your computer, open Control Panel and click Internet Options.
In the Internet Properties window, select the Content tab, and click Certificates.
In the Certificates window, select the Trusted Root Certification Authorities tab.
To sort the certificates, click the Expiration Date column header.
Select any GTE CyberTrust certificates that have their expiration date in the past. You should be left with one GTE CyberTrust certificate that is valid.
Click Remove and, when asked for confirmation, click Yes.
After the expired certificates have been removed, please restart Nokia Ovi Suite and try signing into your Nokia account again.
I hope this helps.
Br
mahayv -
Help!
I have locked my ipad and cannot log on to the PC it was registered on. I've logged on the itunes account on another computer but i cannot unlock, can someone help me?Hi Firenzeb,
I'm sorry to hear you are having this issue with your iOS devices. Based on your description of the issue and the time you posted, this may have been related to a service interruption on the 11th, as noted here:
Apple - Support - System Status
If you continue to have issues accessing the iTunes Store, you may find the troubleshooting outlined in the following article helpful:
Can't connect to the iTunes Store - Apple Support
Regards,
- Brenden -
I tried to reset my apple password but the machine is telling me my old password is incorrect. So I restart my machine now I cannot log back in the systems. What should I do.
If you want to reset your Apple ID password, you can do it from this link: https://iforgot.apple.com/
If your old password is wrong even here, than use the Apple Support Lane that can be found right here: https://expresslane.apple.com/
Good luck.
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