I cannot log in to volume purchasing--an internal server error has occurred

just tried again and got XML code.

Similar Messages

Cannot log into iMessage or FaceTime it says an error has occured during activation

i could not send or receive iMessage would not let me log in to iMessage or FaceTime it says an error has occured during activation.

Hi Cam-Fox22,
I have had this problem and tried everything suggested without success until last night. I took the plunge and did a Factory reset which cured the problem. Of course you must do a back up to iTunes first. I connected the iPad to my PC via a cable and then loaded iTunes. Log in to the account associated with your iPad and then carry out a backup of your iPad including apps and purchases. Then hit reset option near the top of the page and hit again when asked if sure. It takes a while to download the software but eventually it wiped the iPad and loaded it with fresh software. Keep your iPad connected and then restore from back-up when given that option. When it is all finished you will have your iPad back just as it was before you started but with iMessage and Facetime both working again.
Good Luck John

Cannot log into iMessage or FaceTime it says an error has occured

iimessage was not delivering so tried to log back into iMessage and facetime but it tells me an error has occured during activation and to try again

Hello meganatherton2000,
Thanks for contributing to the Apple Support Communities.
It appears that you get an error when trying to activate iMessage and FaceTime on your iPad mini.
You mentioned that you signed out of iMessage and FaceTime because messages were not delivering. Be sure to restart your iPad mini before trying to sign back in to iMessages or FaceTime, as mentioned in this article:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Restart your device.
If this issue continues and iMessage can't be activated for more than an hour, the article above suggests contacting Apple Support:
Still not activated after an hour?
It might take a few minutes to activate iMessage and FaceTime. If you've waited more than an hour, try these steps:
Make sure that your device has the latest version of iOS.
If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
Contact Apple Support.
Sincerely,
Jeremy

Cannot connect to the phone system. An unidentified error has occurred, Please try again.

Issue: Lync 2013 users with remote call control enabled cannot connect to the phone system. When the user logs into Lync, they see an exclamation in the bottom right corner
with this error.
Error: Cannot connect to the phone system. An unidentified error has occurred, Please try again. If the problem continues, please contact your support team.
Environment:
1 site: Site1
2 Pools:
1. Lync 2010
Trusted application is added here for the site.
2. Lync 2013
Avaya phone system: AES r6-1-2-32-0
I have not moved the trusted application to the Lync 2013 pool yet, but my understanding is that it should still work since it’s in the site. Is my understanding on this correct? (All of my other trusted applications do work for Lync 2013
users & none of them have been moved yet. Remote Call Control is the only one that does not work.)
This is from the uccapi log. This is just from the user logging in, not actually making a call. Below are the items that I think are important, however, I don’t know how to interpret it to determine if the problem is on the Lync side or
the Avaya side. Here’s a summary:
SIP/2.0 100 Trying
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="E05700E2", snum="9", rspauth="f308eae87c0bbe64a1ab213574776cbdf9823ab6", targetname="lync03.domain.com",
realm="SIP Communications Service", version=4
From: <sip:[email protected]>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]>
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 INVITE
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0
SIP/2.0 200 OK
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="15C0F9A2", snum="13", rspauth="4fd891e39a33e902fb1cec5d980e5bf0ccb172a0", targetname="lync03.domain.com",
realm="SIP Communications Service", version=4
From: <sip:[email protected]
>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]
>;tag=A7A45C856ECD79121A1827265ABBD7F6
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 CANCEL
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0
SIP/2.0 487 Request terminated
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="F46EC133", snum="14", rspauth="1d92718caa4f61d967faa46a5c256aafa8b4e740", targetname="lync03.domain.com",
realm="SIP Communications Service", version=4
From: <sip:[email protected]
>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]
>;tag=A7A45C856ECD79121A1827265ABBD7F6
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 INVITE
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
ms-diagnostics: 5002;reason="Request was cancelled";AppUri="http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent";source="lync03.
domain.com"
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0

Hi Suelizy,
To better understand the issue, I would like to collect the following information for troubleshooting:
1. Do you mean the Lync 2010 user can connect to the Phone System?
2. What’s next hop pool of the application?
In a mixed environment, you must set the next hop pool to be the Lync Server 2013 pool.
Best regards,
Eric

HT202159 Mountain Lion upgrade download stopped, now it states in purchased apps that 'an error has occured' and resume button is blank & will not work

Mountain Lion upgrade download stopped, now it states in purchased apps that 'an error has occured' and resume button is blank & will not work. Tried to re download, but it states code has already been used

Danielle...
From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads
If that doesn't help, disable anti virus software and turn off the Firewall in System Preferences > Security & Privacy.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband (high speed internet) access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

Cannot set up BBM a temporary BBM server error has occurred

hello admin, after the update in my mobile to version 7 bbm this is the error i get to my B9780. please help me how to rectified this error...i read some furom to delete from mobile and reinstalled again but same error pop up..looking forward your prompt response...

got the same message: Cannot set up BBM – A temporary BBM server error has occurred. How can I fix it?

Cannot set up BBM a temporary BBM server error has occured

i just bought Q10.. use bblink to transfer data.. done
BBM no transfered ... i read forums soo.. need to use bbid.. ok
login bbid to my Q10.. waiting waiting... got "Cannot set up BBM a temporary BBM server error has occured"
@#%#%#$#$!@!....
wipe my Q10.. return to my old dakota
restore it usink BB desktop software.. all is restored.. but BBM.. recovirng..recovering .. and got this "Cannot set up BBM a temporary BBM server error has occured"
@#%@#$%@#%@&^%&%
now i lost all my BBM contact on both phones.. thanks blackberry
any idea on this ???
im in Indoenesia, using Telkomsel service provider and using wifi (5mb connection with 400 kbps pure download speed) while trying to restore this boody BBM contacts

Hello zeninsight,
Welcome to the forums.
Have a look at the workaround section of the below article which may help you out with your issue.
"Temporary Server Error" or "There is no BBM account associated with this email address" is displaye...
Let us know how it goes and if you have any other questions.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

Hello Guys
I have problem with my Blackberry Device 9810 on BBM v7
when running BB ( after upgrade ) it always say cannot set up bbm a Temporary BBM Server Error Has occured
i try all of way how to fix this problem
Load New os
Wipe Data
Change Provider
Using Wifi
Downgrade V6
Ask Blackberry Help
and more
thats cannot fix anything
and i try to wipe again, & using other Blackberry ID , amazing thats working
but i lose all of my contact
anyone know how to reset or syn blackberry id to server ? Please help me i lost more than 1K contact
Please help coz i cannot enter BB Expert Center
Thanks
Solved!
Go to Solution.

Hello dskyjo
Welcome to BlackBerry Support Forums
Well .. you have tried so many things
dskyjo wrote:
and i try to wipe again, & using other Blackberry ID , amazing thats working
but i lose all of my contact
anyone know how to reset or syn blackberry id to server ? Please help me i lost more than 1K contact
If you already Know your BlackBerry ID and password then you and change or update your BlackBerry ID crediantial on BlackBerry ID Website , refer to this Knowledge Base for help :
KB28060 : How to change or update a BlackBerry ID username on the BlackBerry ID website
You can also reset your BBID password , if you forgotten :
KB26361 :How to change or reset a BlackBerry ID password.
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Cannot Setup BBM - Temporary Bbm server error has occured

I'm using a BB curve 9380 OS 7.1
Carrier - Vodafone.
I have 84.8 MB free of Application Storage.
I haven downloaded only Whatsapp and Screen Grabber.
I recently downloaded BBM 8 and the the very next day l have problems with changing my display picture. I tried rebooting the phone quite a few times but it didn't help.
So I downloaded BBM 7 hoping it would work normally. But I started facing the same problem again.
Then I decided to download BBM 6.2. I lost all my bbm contacts and once I started re-adding people I wasn't receiving any updates.
Then a friend suggested I do a security wipe of my phone. After which the phone worked normally but I still faced problems with BBM I would always get the message " Cannot Setup BBM - A temporary BBM server error has occurred".
I have a back up of my BBM contacts which can only be restored on the BBM 7&8 versions
I have also tried:
Resending service books
And also registering the device through Host Routing Table.
Hope someone can help me with this

Hi and Welcome to the Community!
This KB exists:
KB33652"Temporary Server Error" or "There is no BBM account associated with this email address" is displayed when attempting to move an existing BBM account to the BlackBerry 10 smartphone
Unfortunately, it offers nothing useful...hence, I recommend you contact your mobile service provider for formal support and likely escalation up to BlackBerry for enhanced support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

TS1368 "Cannot connect to the iTunes Store. An unknown error has occurred."

"Cannot connect to the iTunes , & I can't download any thing

I am getting the same in Denton, TX on both my iPad3 and Apple TV.

I keep on getting "Cannot connect to the iTunes Store. An unknown error has occurred."(-50). What do i do?

Whenever i try to access the itunes store, it just stays on the page saying loading but never loads and then the error appears. What other ways can i access the itunes store to check my purchases account?

Thankyou for your help !!
i was also wondering, the reason im wanting to access the itunes store is to check my purchasing account because on my account balance ive been overcharged.
I was charged $1.00, but i read that this is for authorisation purposes of my debit cardand that it'll be refunded back to me over a few days. However ive only bought one app which was $1.19, yet i was charged double so $3.38. Do you know whats wrong??
Also how many days does it usually take for the email receipt to be sent to my email and is this email the apple ID email address??

Could not purchase "". An unknown error has occurred (5002). Assistance Please?

I am trying to purchase itunes but this unknown error (5002) keeps appearing, no matter how many times I try to restart it.
Note I am unable to select device or oporating system so here they are:
Product: ITunes
Operating System: Windows 7
Can anyone please help?

I am having this same problem. It just started today but I can't even get iTunes to open.

Failure: Cannot connect to retrieve Database/current.zip: Internal Server E

Hello
I have installed an update connection proxy and I have registered it
smpatch get
patchpro.backout.directory - ""
patchpro.baseline.directory - /var/sadm/spool
patchpro.download.directory - /var/sadm/spool
patchpro.install.types - rebootafter:reconfigafter:standard
patchpro.patch.source - https://getupdates1.sun.com/
patchpro.patchset - current
patchpro.proxy.host - ""
patchpro.proxy.passwd **** ****
patchpro.proxy.port - 8080
patchpro.proxy.user - ""
patchsvr setup -l
Patch source URL: file:/patchsvr
Cache location: /export/home/proxycashe
I also did smpatch analyze > file
and I downloaded the patches (*.jar) and copied them to
/patchsvr/Patches
But I don't really now from where to get the files: current.zip and detectors.jar
I searched for them on the server and I found :
/var/sadm/spool/cache/Database/https%3A%2F%2Fgetupdates1.sun.com%2F%2FDatabase%2Fcurrent.zip
/var/sadm/spool/cache/https%3A%2F%2Fgetupdates1.sun.com%2F%2Fdetectors.jar
and I copyed them in /patchsvr/Database and /patchsvr/Misc
On an update connection client I did:
#smpatch set patchpro.patch.source=http://192.168.0.71:3816/solaris/
#smpatch analyze
Failure: Cannot connect to retrieve Database/current.zip: Internal Server Error
Can you please help me.
Thanks.

On the proxy I cannot execute:
# rm /var/sadm/spool/patchsvr/*current.zip
# rm /var/sadm/spool/patchsvr/*detectors.jar
because /var/sadm/spool/patchsvr/ is empty.
# patchsvr setup -l
Patch source URL: file:/patchsvr
Cache location: /export/home/proxycashe
On the client:
I removed the current.zip and detectors.jar
# smpatch get
patchpro.backout.directory - ""
patchpro.baseline.directory - /var/sadm/spool
patchpro.download.directory - /var/sadm/spool
patchpro.install.types - rebootafter:reconfigafter:standard
patchpro.patch.source http://192.168.0.71:3816/ https://getupdates1.sun.com/
patchpro.patchset - current
patchpro.proxy.host - ""
patchpro.proxy.passwd **** ****
patchpro.proxy.port - 8080
patchpro.proxy.user - ""
# smpatch analyze -C patchpro.log.level=3 -C patchpro.debug=true
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /xml/motd.xml
... ... File path portion of URL is /xml/motd.xml
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 404
((HttpURLConnection)connection).getResponseMessage() : motd.xml not found
Error: Unable to download document : "xml/motd.xml"
Cannot connect to retrieve motd.xml: motd.xml not found
Unable to display any message of the day notices from Sun Microsystems. Refer to the log file for additional information.
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /detector/detectors.jar
... ... File path portion of URL is /detector/detectors.jar
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
Last Modified Date read: Thu Jan 01 02:00:00 EET 1970
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /database/current.zip
... ... File path portion of URL is /database/current.zip
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
Key 1 : Content-Type = application/java-archive
Key 2 : Content-Length = 3750071
Key 3 : content-disposition = attachment; filename=detectors.jar
Key 4 : Date = Thu, 26 Jul 2007 05:26:25 GMT
Key 5 : Server = Apache Tomcat/4.0.5 (HTTP/1.1 Connector)
Key 6 : Content-length = 3750071
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
Key 1 : Content-Type = application/zip
Key 2 : Content-Length = 323247
Key 3 : content-disposition = attachment; filename=current.zip
Key 4 : Date = Thu, 26 Jul 2007 05:26:26 GMT
Key 5 : Server = Apache Tomcat/4.0.5 (HTTP/1.1 Connector)
Key 6 : Content-length = 323247
Last Modified Date value written to /var/sadm/spool/cache/Database/http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip.lmd is 0
Date format for this value: Thu Jan 01 02:00:00 EET 1970
Last Modified Date file updated : /var/sadm/spool/cache/Database/http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip.lmd
Last Modified Date value written to /var/sadm/spool/cache/http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar.lmd is 0
Date format for this value: Thu Jan 01 02:00:00 EET 1970
Last Modified Date file updated : /var/sadm/spool/cache/http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar.lmd
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /entitlement/
... ... File path portion of URL is /entitlement/
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 404
((HttpURLConnection)connection).getResponseMessage() : default not found
Error: Unable to download entitlement information using the update server proxy.
Cannot connect to retrieve : default not found
# ls -laR /var/sadm/spool/cache
/var/sadm/spool/cache:
total 7358
drwxr-xr-x 6 root sys 512 Jul 26 08:25 .
drwxr-xr-x 3 root sys 512 Jul 19 00:25 ..
drwxr-xr-x 2 root root 512 Jul 26 08:25 Database
drwxr-xr-x 2 root root 512 Jul 26 08:26 entitlement
-rw-r--r-- 1 root root 3750071 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar
-rw-r--r-- 1 root root 14 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar.lmd
drwxr-xr-x 3 root sys 512 Jul 19 00:35 updatemanager
drwxr-xr-x 2 root root 512 Jul 26 08:26 xml
/var/sadm/spool/cache/Database:
total 662
drwxr-xr-x 2 root root 512 Jul 26 08:25 .
drwxr-xr-x 6 root sys 512 Jul 26 08:25 ..
-rw-r--r-- 1 root root 323247 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip
-rw-r--r-- 1 root root 14 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip.lmd
/var/sadm/spool/cache/entitlement:
total 4
drwxr-xr-x 2 root root 512 Jul 26 08:26 .
drwxr-xr-x 6 root sys 512 Jul 26 08:25 ..
/var/sadm/spool/cache/updatemanager:
total 6
drwxr-xr-x 3 root sys 512 Jul 19 00:35 .
drwxr-xr-x 6 root sys 512 Jul 26 08:25 ..
drwxr-xr-x 2 root sys 512 Jul 19 00:35 analysis.results
/var/sadm/spool/cache/updatemanager/analysis.results:
total 4
drwxr-xr-x 2 root sys 512 Jul 19 00:35 .
drwxr-xr-x 3 root sys 512 Jul 19 00:35 ..
/var/sadm/spool/cache/xml:
total 4
drwxr-xr-x 2 root root 512 Jul 26 08:26 .
drwxr-xr-x 6 root sys 512 Jul 26 08:25 ..

When logged into forms webpage getting Internal server error

hi all,
recently we have configured reverse proxy setup to access portal from internet and now after logging into forms i am getting Internal server error where portal is the virtual host name https://portal.localdomain.com/forms/frmservlet?config=sso_form. the error which i am getting is
(the server encountered internal error or misconfiguration and was unable to complete your request. error may be available in server log
oracle application server 10g/10.1.0.2. oracle http-server server at portal.localdomain.com port 443)
following are the errors
Apache/Apache/logs
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[0]: Accept, header_value[0]: */*.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[1]: Accept-Encoding, header_value[1]: gzip, x-gzip, compress, x-compress.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[2]: Accept-Language, header_value[2]: en-us.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[3]: Connection, header_value[3]: Keep-Alive, TE.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[4]: Host, header_value[4]: rlap1s2k.poloralphlauren.com:7788.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[5]: TE, header_value[5]: trailers, deflate, gzip, compress.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[6]: User-Agent, header_value[6]: Mozilla/4.0 (compatible; MSIE 6.0; Windows).
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[7]: Oracle-ECID, header_value[7]: 1224810459:10.98.35.34:897262:0:75,0.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1053): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0044: Request: query string: type=System.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1078): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0045: Request: jvm_route: e3iQch8KbN4Re34SahuQaNaNaO1ynknvrkLOlQzNp65In0.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1240): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0050: Request: env_name[0]: OC4J_UNPARSED_URI, env_value[0]: /webapp/servlet/EMDServlet.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1253): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0109: Request: ajp13 command: FF.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1270): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0098: Have successfully sent out all the ajp13 headers to the web container.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1859): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0063: Response status line: 200 OK.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1862): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0064: Response number of headers: 5.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[0]: Date, header_value[0]: Date: Fri, 24 Oct 2008 01:07:39 GMT.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[1]: Content-Type, header_value[1]: text/html.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[2]: Content-Length, header_value[2]: 14.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[3]: Set-Cookie, header_value[3]: JSESSIONID=0a62232230d76881608e0f264a5db01fd8741646fd2b.e3iQch8KbN4Re34SahuQaNaNaO1ynknvrkLOlQzNp65In0; path=/webapp; secure.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[4]: Cache-Control, header_value[4]: private.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(752): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0034: After handling ajp13 response message, got a returned value: 0.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(752): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0034: After handling ajp13 response message, got a returned value: 0.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(752): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0034: After handling ajp13 response message, got a returned value: 5.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ac_worker.c(391): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0122: Serviced request with network worker: home_15.
[Thu Oct 23 21:07:39 2008] [debug] mod_oc4j.c(786): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0014: Serviced the request by worker: home.
[Thu Oct 23 21:07:39 2008] [debug] mod_oc4j.c(807): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0374: Response was started, returning OK.
[Thu Oct 23 21:07:44 2008] [debug] mod_osso.c(3998): [client 127.0.0.1] [ecid: 10.98.35.34:66740:1224810464214:1483,2] \n[OSSO] ===== REQUEST =====\n[OSSO] GET /dms0/Spy?format=tbml&operation=get&value=false&units=true&description=true&version=9.0.4 HTTP/1.1\n
[Thu Oct 23 21:07:44 2008] [debug] mod_osso.c(367): [client 127.0.0.1] [ecid: 10.98.35.34:66740:1224810464214:1483,2] \n[OSSO] D26: process_idle_time()\n
[Thu Oct 23 21:07:44 2008] [debug] mod_osso.c(808): [client 127.0.0.1] [ecid: 10.98.35.34:66740:1224810464214:1483,2] \n[OSSO] D03: update_request()\n
[Thu Oct 23 21:07:44 2008] [error] [client 127.0.0.1] [ecid: 10.98.35.34:66740:1224810464214:1483,2] File does not exist: /u01/oracle/midtier/Apache/Apache/htdocs/dms0/Spy
J2EE/OC4J_BI_Forms/application-deployments/formsapp/OC4J_BI_Form~island-1/application.log
08/10/23 19:42:31 formsweb: Started
08/10/23 20:27:33 formsweb: Stopped
08/10/23 20:27:33 Stopped (Shutdown executed by jazn.com/admin from 127.0.0.1 (localhost))
08/10/23 20:27:39 Started
08/10/23 20:27:44 formsweb: jsp: init
08/10/23 20:27:44 formsweb: frmservlet: init
08/10/23 20:27:44 formsweb: FormsServlet init():
configFileName: /apps/oracle/Prd/midtier/Prd_midtier/forms/server/formsweb.cfg
testMode: false
08/10/23 20:27:44 formsweb: Started
server.log
08/10/23 23:44:13 Published an event: C_101.98.3.35.2164a99a.11c5210156f.-8000#usncpas2k.localhost.localdomain.com#181863334#D#OC4J_BI_Forms#default_island&localhost.localdomain.com&HTTP:localhost.localdomain.com#12504&RMI:localhost.localdomain.com#12404&JMS:localhost.localdomain.com#12605
default-web-access.log
[23/Oct/2008:23:50:00 -0500] "GET /reports/rwservlet/pingserver HTTP/1.1" 200 3

Hi Matt,
Thanks for you answer.
Yes, I agree error log is not that helpful.
There are no errors or any log for that matter in IDM Console side, so I am guessing that error is occurring entirely in Java side.
I am trying to reset password for ABAP and IDM UI.
Backend is IDM UME.
Thanks
Aditi

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