I cannot log into FaceTime using my Apple ID on my iPad Air

Whenever I try logging into FaceTime with my Apple ID it says check your network connection .

http://support.apple.com/kb/TS5419
Apple posted this about the facetime issues. You may find an answer there. One thing to bear in mind is that both parties have to have their devices updated.

Similar Messages

  • TS3367 Cannot log into FaceTime using correct apple ID, tried several times and restarted numerous times as per messages posted on apple community postings still nothing seems to solve the problem! Please help!

    Tried to log into my FaceTime account, but keep on getting "password incorrect" message. Restarted iPad as suggested by posted comments but still no positive result. Tried alternative email accounts such as @me.com but also no positive result. Please help.

    Well after two attempts at trying to repair Facetime and iMessage by restoring my iPad, I am still left with the same outcome, no Facetime or iMessage. What I think has happened is when I first set up my iPad I used a different password, now that i have changed my password and cannot remember the old one I cannot access eitehr application. Whast strange is that you would think that when changing my password it would change the password on all devices when doing the synch from iTunes. For some reason this has not happened and the old password is still intact in Facetime and iMessage. I even tried backing up twice, the first time from iCloud and secondly from my Mac but even this has not resolved the problem. I also set up my iPad as a "new" iPad and this also had no impact. still struggling to resolve this, would appreciate help if anyone out there has a solution or something else I can try. i have run out of ideas.

  • HT204053 I cannot log into iCloud using my Apple username and password.  I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account."  How do I fix this?

    I cannot log into iCloud using my Apple username and password.  I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account."  How do I fix this?

    You are getting this message because you are attempting to create an iCloud account on a PC.  You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher.  After creating your account on one of these devices you will then be able to sign into the account on your PC.

  • HT204053 I cannot log into iMessages using my Apple ID.

    When I attempt to use iMessages on my MacBook, and I try to login using my Apple ID, it rejects it. I know it is the correct ID, because I have used it to log into iTunes.

    Hello there, PatrickVF.
    Login issues can certainly be perplexing at times. I've found that this article covers some of the primary bases for troubleshooting login issues with your Apple ID.
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Cheers,
    Pedro D

  • Cannot log into facetime on MacBook Pro .keep getting message check network connection. I am able to log on to my apple id but not face time

    cannot log into facetime on MacBook Pro keep getting message check you network connection. I am able to log on my apple id but not on face time help

    Just figured it out!  Here it goes:
    Click on where you find the little AirPort sign (on iMac it is on top right hand side next to the date and time).
    Go down to: Open Network Preferences
    Click on: Advanced
    Then on DNS
    Then click on the + sign and put the following numbers: 8.8.8.8
    click again on the + sign and put: 8.8.4.4
    Worked for me!  Hope it helps :-)

  • Cannot Log into Facetime

    I cannot log into Facetime on my Macbook Pro.  It works on my iPad (3rd gen) and my iPhone 5, but not on the laptop. It used to work previously but i'm not entirely sure what happened.  Someone please help!  Thanks.
    I am running OS X 10.9.2 and my Facetime version is 3.0.

    Hey pupgyrl61!
    I have an article for you that will help you troubleshoot this issue:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • Cannot log into Facetime iMessages and iCloudon my Macbook Pro

    cannot log into Facetime iMessages and iCloudon my Macbook Pro. I am asked for my apple ID and password, provide them accordingly but I get a message that the internet connection is not working even though I am online!

    Hello dermatas,
    Welcome to the Apple Support Communities! It sounds like you are experiencing issues logging into iMessage, FaceTime and iCloud on your MacBook Pro. Let’s see if the steps in the following resource help to resolve your issue:
    Get help signing in to FaceTime, Game Center, Messages - Apple Support
    https://support.apple.com/en-us/TS3970
    Cheers,
    Matt M.

  • Cannot log into facetime for mac - says network issues - anybody help?

    cannot log into facetime for mac - says network issues - anybody help?

    cannot log into facetime for mac - says network issues - anybody help?

  • Cannot log into YouTube using iPad app

    Ok, I'm stumped. No matter what I try, I cannot log into my YouTube account using the iPad app.  I cannot login using the app on my iPhone either. I've tried the application specific password and that didn't work. Anyone have any ideas?

    Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo. If that does nothing to solve the issue, then it is likely times to restore the iPad to its factory settings.

  • I cannot log into oracle using the user scott

    I installed oracle, but I did not go through the underlined step. I am not sure if I skipped or it was not there during the installation
    The Database Configuration Assistant will provide installation summary
    and list the accounts that are unlocked. It will ask you for password management. Sys
    and System accounts would be already unlocked.  Unlock HR and Scott accounts,
    and for these two accounts also specify the same password that you had given before.
    When I test logging into Oracle using the user Scott, it shuts down.
    I am using windows 7, and I installed Oracle Database 10g Release 2 (10.2.0.1.0)
    Enterprise/Standard Edition for Microsoft Windows (32-bit)
    How can I log into oracle using the user Scott?

    Hi,
    Welcome to the forum,
    After installing Oracle 10g SCOTT user will be in locked, you should unlock it.
    Login as sysdba using the below command
    sqlplus sys as sysdba
    password:<ur password>
    after connecting as sysdba use the below command to unlock the SCOTT user
    ALTER USER SCOTT ACCOUNT UNLOCK;
    Now connect as scott you will bw able to connect.
    hari

  • Cannot log into FaceTime, iCloud, AppStore

    I STILL cant log into MAS after the 10.6.8 update now on Lion 10.7.2 and now can't log into MAS, Facetime and iCloud.
    Attached are screen shots of the errors.
    All three problems are only on my MacBook, iMac and iPhone can login fine.
    Apple customer support has been next to useless.
    Tried all the network preferences deleting, no use.
    Built in ethernet port is not working but i do have an Apple USB ethernet adapter.
    This is now really annoying me, has been going on for ages and still no solution.

    I would swear this has to be a simple p-list issue...  But since we are getting desperate, might as well throw these three things at it.
    Reset your computer's PRAM
    http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    Mac OS X: Starting up in Safe Mode
    http://support.apple.com/kb/HT1455

  • HT204380 cannot log into facetime or messages all preferences are correct

    I have a new ipad and cannot log on to factime or the messages.  I have reset my apple id and my password.  Nothing works any ideas?
    All facetime things are checked in the settings area too

    Try turning FaceTime off and on in Settings. As for SnapChat, try reinstalling the app or perhaps waiting for the next update on the App Store. I'm not familiar with SnapChat, so that's all I can really give you for the second app.

  • Cannot log into Planning using Internet Explorer 8 (IE8)

    Hello,
    Our IT department is planning on switching everyone's computers to the newest systems available (Windows 7, Office 2010, IE 8). I am doing some testing of our Hyperion products on the new systems and have run into an issue. When using IE8, I can log into Workspace fine and can view reports out of Financial reporting just fine too. However, when I try to navigate to the Planning application, it just hangs and it will not log me into Planning. Any suggestions? In case it matters, we have Planning 9.3.
    Thanks

    Hello,
    Like John G. mentions Oracle does have a documented stance on IE8. There will be a service release for 9.3 and 11.X releases which addresses this compatibility.
    I have produced a work-around which many firms have successfully implemented.
    You may find it on my blog at http://www.metavero.com -- NOTE: this is not an Oracle supported solution.
    Regards,
    John A. Booth
    http://www.metavero.com

  • TS1702 Can not activate IMessage or FaceTime using my Apple ID on my IPad

    Hi,
    I am trying to activate iMessage and face time on my IPad , using my Apple ID, but I can't do so.
    I checked and rechecked my ID and password several time, and it works fine in iCloud, ITunes and the App Store, but in face time and iMessage I still get the message that the password or the ID is not correct, try aegean !!!! Yet the funny part is that it works on my iphone, but not on the ipad.. What to do?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
     Cheers, Tom

  • I sign into facetime using my Apple ID and Password..on my Ipod touch...It then verify and then goes back to my apple id and password...can nnot get on to facetime...help pls

    I am having trouble getting on to facetime. I sign on using the correct apple id and passsword...It then verify and then goes back to sign in again ...pls help. I used facetime a week agao and it worked great

    What do you mean you "can't"? What happens when you try?
    GB

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